# Compare Workhuman vs Reward Gateway 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Reward Gateway and Workhuman based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/125670-142701/Workhuman-vs-SmartHub

---

# Reward Gateway vs Workhuman Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Reward GatewayWorkhuman2/4 selected

[Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.5 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

[Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

[## Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.5 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [346 reviews](#user-reviews)

Positive

320

Neutral

18

Negative

8

[## Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [2,157 reviews](#user-reviews)

Positive

2,122

Neutral

34

Negative

1

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 31,449 reviews from employee recognition software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Employee Reward Programs

4.1

Peer-to-Peer Recognition

4.3

Single Sign On

4.0

Mobile Access

2.4

Manager-to-Employee Recognition

4.2

84%Fit

High performer

Feature ratings

Employee Reward Programs

4.7

Peer-to-Peer Recognition

4.7

Single Sign On

4.5

Mobile Access

4.4

Manager-to-Employee Recognition

4.6

User satisfaction

User satisfaction

4.5

User reviews[346](https://www.capterra.com/p/142701/SmartHub/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

User satisfaction

4.8

User reviews[2,157](https://www.capterra.com/p/125670/Workhuman/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Reward Gateway's employee engagement platform brings strategic recognition, communications, employee surveys, and discounts together in one unified solution for companies across industries.

Best for

Workhuman is used by HR departments, corporate leaders, DEI professionals, employee engagement managers, and global organizations.

## User reviews

Pros & cons

KH

Kumar H.

Account executive

> "It’s helpful platform for improving employee engagement and recognition and it does what it promises"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941)

MF

Mitch F.

HR Business Partner

> "One downside of Reward Gateway was the occasional difficulty in navigating certain features, like setting up specific..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636)

Aeryn B.

Artificial Intelligence Engineer VR-AR

> "It allows our employees to choose from a variety of rewards, such as gift cards, days off, or store discounts."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6654052)

LC

Lucy C.

HRBP

> "The system can sometimes feel a bit clunky and not always user-friendly."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7110258)

LW

Laura W.

People Coordinator

> "The offers are always changing which means you can get some really good deals on different shops at different times, also..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6518687)

Aeryn B.

Artificial Intelligence Engineer VR-AR

> "The customization options offered are not very flexible and have significant limitations in adapting the platform to the..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6654052)

LW

Laura W.

People Coordinator

> "Overall Reward Gateway is great, truly does what it says on the tin, it is a gateway to all types of rewards, mental..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6518687)

RK

Reena K.

Software Engineer

> "It could be a bit pricy for the smaller businesses and also the user interface could seem a bit tricky to use initially."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6713614)

AJ

Archit J.

Clasher

> "The employee recognition tools, which made it simple to really recognize coworkers' contributions, were particularly..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6819076)

AK

Attila K.

Software Engineer

> "So basically they stole my money - my employer paid it to them, but they just kept it."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605)

AJ

Archit J.

Clasher

> "Numerous Discounts: You can choose from a wide range of stores that provide significant employee discounts."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6819076)

AK

Attila K.

Software Engineer

> "The vouchers I wanted didn't work."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605)

KH

Kumar H.

Account executive

> "It’s a good tool for boosting engagement without too much effort"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941)

AK

Attila K.

Software Engineer

> "Uber voucher was just not working."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605)

Maria K.

Marketing student

> "Having rewards that are valued for my performance makes me feel motivated to continue being a good employee and highlight..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6508465)

ML

Madeline L.

Marketing Manager

> "the app which is how most of our employees access the site, as they are on the road not in an office, does not have the..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022)

SB

Stefan B.

Software Integration

> "Reloadable cards are great because you can quickly top-up"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6845935)

JM

John M.

Associate Director, People Systems & Operations

> "Terrible from an admin user POV if integrating with an HRIS- no rules engine means we have to manually script all the rules..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4282679)

JR

Julie R.

Associate

> "I like the fact that we get rewarded and recognized in an interesting manner."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7060039)

VR

Verified Reviewer

Clinical psychologist

> "I made a transaction via Reward Gateway, which I had to cancel."

[See full review](https://www.capterra.com/p/142701/SmartHub/#GetApp___4936016)

RK

Reena K.

Software Engineer

> "It helps in boosting the morale and increase employee motivation through recognition and rewards."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6713614)

ML

Madeline L.

Marketing Manager

> "response after implementation is delayed from customer support and our contact, don't feel our concerns are acted on for..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022)

KH

Kumar H.

Account executive

> "I like how easy platform is to use and how everything is in one olace."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941)

MT

Mallory T.

Vice President - Human Resources

> "People seem to like the platform, but as an administrator it's often more trouble than it's worth to use for things like EE..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313850)

LS

Laura S.

Benefits Manager

> "Brilliant discounts available to employees plus add on services like R&R."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6837900)

NL

Nele L.

Proposal Coordinator

> "this is super unhelpful considering that the data is based on people who are no longer with our firm and haven't been since..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

MF

Mitch F.

HR Business Partner

> "Reward Gateway was an effective platform for improving employee engagement."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636)

ML

Madeline L.

Marketing Manager

> "this deters most of our users from utilizing this tool and requires more work for the admin team."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022)

VG

Valerie G.

ASST

> "You could navigate through team and your personal contributions pretty easily."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6545471)

LM

Lauren M.

Director of Organizational Culture

> "Blogs are a little bland with template, lack of engagement with users."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287806)

NP

Nick P.

Reward Director

> "Reward gateway helps us bring all our reward and benefits information into one reward portal."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

NL

Nele L.

Proposal Coordinator

> "Most of the time, however, the customer service team makes it the user's fault without proposing actionable solutions."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

SC

Stuart C.

Orthotist

> "Functionality of the website is fantastic - allows for very easy access to company resources if set up to do so by..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4747149)

CP

Chelsey P.

Manager of People & Culture

> "It isn't very "fun" so it's harder to encourage employees and managers to utilize reward gateway."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287770)

NP

Nick P.

Reward Director

> "They can also save from a huge selection of discounted sites, and earn cashback, which is very popular. "

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

RC

Rachael C.

HR Programs Lead

> "We currently do not have an account exc. and the one before lacked customer service skills."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814)

FS

Faith S.

Customer Service Specialists.

> "It has exemplary features which boosts communication and goals among my employees."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045699)

RC

Rachael C.

HR Programs Lead

> "Support is a challenge and it takes a lot of time to get a correct answer from them."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814)

VR

Verified Reviewer

Customer Service

> "Simple to direct individuals to utilize it, data is not difficult to situate also. And should not forget their great..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4918865)

RC

Rachael C.

HR Programs Lead

> "the upload feature is very poor."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814)

MF

Mitch F.

HR Business Partner

> "I appreciated how easy it made recognising and rewarding colleagues."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636)

Guy H.

COO

> "App's and cards are fine, customer service is poor"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3646484)

VG

Valerie G.

ASST

> "Easy to view your progress."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6545471)

AA

Alma A.

Assoc. Compensation & Benefits Specialist

> "I don't like the date format."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287873)

TF

Teresa F.

Vice President

> "Our managers enjoy being able to offer monetary rewards in real time and recognizing their employees so that the whole..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255559)

CB

Chuck B.

Director of Business Operations

> "There was a lack of support in making the product thrive."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4289275)

NL

Nele L.

Proposal Coordinator

> "The smarthub building features are great, but we would like to see more design options (changing the color of things such..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

Guy H.

COO

> "Lack of communication around support."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3646484)

NL

Nele L.

Proposal Coordinator

> "We also utilize the platform as an internal website of sorts to share company communications, celebrate culture, etc."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

JM

John M.

Associate Director, People Systems & Operations

> "End of approving twice for the same person)."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4282679)

CP

Chelsey P.

Manager of People & Culture

> "The blog features and ability to create custom pages, smart hubs, etc."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287770)

BS

Bismillah S.

Event Officer

> "Not being able to specify the exact amount you want to buy on the gift card/e-voucher, it has to be in set denominations,..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2575224)

Catrin L.

Head of Global Engagement and Internal Communications

> "We’ve seen so much sharing in the chat, lots of top steppers, we’ve had a book challenge, a fitness bootcamp, fundraisers..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3466826)

AP

Amy P.

Executive Assistant

> "More photos needed in the options for profile pictures. When looking at the vouchers page, i found it difficult to..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2656447)

DD

Dan D.

Director People and Culture

> "I have since fully taken on the challenge of growing the usage of the tool as a recognition platform and "blog" space for..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4260645)

LK

Laine K.

engineer

> "When trying to access and activate discounts/perks from my company, I find myself having to read the "fine print" section..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2668543)

SC

Stuart C.

Orthotist

> "Wide variety of offers, many of which are great value and very easy to apply. Though I have yet to use it personally, many..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4747149)

ST

Sean T.

FSP

> "I HATE this system as it is not set up to actually reward hard work or exceptional performance but allows anyone to give..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313199)

NP

Nick P.

Reward Director

> "Pricing feels fair for the value and quality of the service."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

JK

Jean K.

Comptroller

> "I also don't like that too many employees can use the "stock" wording and not have to come up with a specific instance that..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313563)

FS

Faith S.

Customer Service Specialists.

> "This software really boosted my employees skills and vision."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045699)

LR

Lacey R.

Administrative Assistant

> "It can take a really long time to open up from the email link to the web browser"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313327)

MT

Mallory T.

Vice President - Human Resources

> "The social recognition wall has been a great way to increase peer-to-peer recognition and employee engagement. "

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313850)

AM

Amy M.

Digital Media Coordinator

> "Sometimes I forget to recognize people by the end of the month and points expire."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2318424)

VR

Verified Reviewer

Account Executive

> "it has a lot of options and the mass search features seem adequate"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4436561)

PD

Paul D.

Consultant

> "You can't change a public review to a private review, and I have accidentally given what should've been private..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313406)

DM

Devin M.

HR Generalist

> "I love that it is an all-in-one place for employee engagement and communication."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255643)

DT

Dan T.

Marketing Manager

> "I don't think it is a sustainable program to maintain with cost cuts because of COVID."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2322940)

LM

Lauren M.

Director of Organizational Culture

> "I really enjoyed it for the engagement aspect, however our users didn't really grasp the importance of its usage."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287806)

AG

Austin G.

Supervisor

> "Very few people are actually on the computer throughout the day so its hard for fond points to get around."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2314091)

RB

Ryan B.

VP, HR

> "The fact that it interfaces so well with ADP is a huge plus and I do like the employee home page..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255569)

MH

Matt H.

Systems Analyst

> "Sometimes the email communications seem generic and spammy."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313144)

SG

Stacey G.

HR Generalist

> "We also love that Reward Gateway keeps track of the employees' anniversaries!"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287782)

SB

Stephanie B.

Regional director

> "Too many area exclusions particularly for Hawaii."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2243801)

NP

Nick P.

Reward Director

> "As a business they are very easy to work with."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

LF

Luis F.

Scientist

> "Also, it is difficult to understand the conversion between points and money"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313735)

DM

Devin M.

HR Generalist

> "From the demo/sales pitch to implementation to going live has been amazing and the level of support received was amazing!"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255643)

MC

Mark C.

Director

> "The integration with slack is not very intuitive."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313254)

SG

Stacey G.

HR Generalist

> "The employees love getting recognized for their achievements, so the cards and gifts are always well received by the staff!"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287782)

NB

Noelle B.

Programme Manager

> "Responding to emails from the software - you are unable"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2689644)

[View Reviews](https://www.capterra.com/p/142701/SmartHub/reviews/)

JM

Jennifer M.

HR Advisor

> "I do enjoy on the WorkHuman website that you can shop for physical items or gift cards Having the option between the two is nice. And you can choose to send items or gift cards to any email address or mailing address you..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6352996)

AR

Agnes R.

Chief Executive Officer

> "The local team typed my address wrong and the package I got was delivered to the wrong house and it became a mess trying to fix it."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___7091721)

BB

Brooklyn B.

Global Specialized Skills - Program Designer

> "The ability to track and share these highlights with leadership has also improved transparency and communication across different levels of the organization. While there is room for improvement in terms of customization,..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6398083)

ZM

Zack M.

ESG Data Management Lead

> "When you apply multiple filters or sorting to searches for items to redeem your points on, the custom search doesn't always save, so you may have to redo the filtering you applied."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6415950)

JS

Jagat S.

Manager

> "The UI is fantastic and enables me to recognize & appreciate my team & peers with ease along with feed which enables me to congratulate those who have been recognized in my network."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6443075)

GD

Gary D.

AVP Associate General Counsel

> "The way my company has chosen to implement the system does not allow individual employees without a "points budget" to even give a few points in addition to recognizing a fellow employee. "

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6344716)

JLT

Jue Lin T.

Team Lead

> "I like that each employee will be able to view their unique feed based on who they are working with and they will be able to interact with their current & pass team as well as special recognition moments."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6337464)

SW

Stephen W.

Research Associate Scientist

> "Claims that point values never expire once awarded, but requires contact with support to reactive "inactive" awards due to each award having a "soft expiration date". Unless users keep track of their own award count or..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6363519)

FD

Francisco D.

Supervisor

> "By introducing mobile compatibility or creating a standalone mobile app, the app can overcome this limitation, making it even more efficient and user-friendly for employees without access to personal computers. Once this..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6357456)

KP

Komal P.

Regulatory Affairs Manager

> "Amazon ecards are unavailable in India and when buying product more than the points available there is an option to pay extra by using credit/debit card however the currency I get is Euro while my location is India."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6337329)

SRC

Shang Ren C.

IP

> "Their platform’s ability to integrate with existing HR systems and provide actionable insights into workforce dynamics further showcases their dedication to making workplaces more human-centered and productive."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6362769)

GC

Gemma C.

Team Lead

> "I recently wanted to use my points for a hair straightener - the only two options for me to use them available were way, way overpriced and one would have required me to wait for vouchers by post and then go to a store,..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6337786)

Suraj K.

Specialist

> "Additionally, its analytics capabilities provide valuable insights into employee morale and performance, helping organizations make data-driven decisions to enhance their workplace environment."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6327905)

LL

Lewis L.

Billing

> "Some of the products are very overpriced when compared to points to currency value you can get from redeeming vouchers instead, and the product selection isn't great in some categories. But the voucher choice makes this..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6432947)

MB

Manmeet B.

Manager

> "The 'Rewards Points' system is a standout feature, allowing employees to recognize their colleagues' efforts and milestones, thereby creating a culture of gratitude and value."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6355208)

CM

Christian M.

Chemical Operator

> "The prices for items in your catalog are extremely overpriced and does not benefit users. When comparing the reward items to gift cards they don't even come close to comparing with live market pricing of items."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6358492)

DM

Dugan M.

Senior Ecologist

> "A really nice system for providing some real tangible recognition for people who are going above and beyond-- a fun little surprise/way for employees to treat themselves, and a nice way for colleagues to recognize each..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6325746)

VR

Verified Reviewer

Learning and Development Specialist

> "Ultimately this gives employees the impressions that 1) Belden simply wanted to cut costs with recognizing employees by using a program no one would use 2) Give out points that no one would use given the discrepancy in..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6337104)

FF

Florence F.

Analyst

> "For a large redemption of physical gift cards (~$1000 Fairmount hotel gift card), I was able to easily connect with customer service to confirm details of the steps/delivery before I proceed, this gave me confidence to..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6398354)

MK

Mouloukou K.

Account executive

> "Another issue is the fact that some items are very overpriced when reedeming on the platform directly against points instead of a voucher for let's say Argos"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6857588)

SKP

Soumya Kanti P.

Associate Software Engineer

> "Workhuman also has a dashboard showcasing recent events like promotions or other achievements from people across the organization, and we get to be a part of it by reacting and commenting on the posts."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6325872)

OS

Omprakash S.

Sr. Associate

> "Another aspect that might be challenging is the reliance on continuous user engagement to maintain the effectiveness of the platform. If employees or managers do not actively participate in giving and receiving..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6410729)

PL

Phil L.

Digital Marketing Lead

> "The platform offers an easy way to send instant recognition to my team members or schedule recognition for a future date (like a team member's work anniversary). "

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6325911)

AS

Anand S.

Assistant Manager

> "Limited customization options: I find the customization options limited, making it difficult to tailor the platform to my specific needs."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6359245)

AG

Amisha G.

SDE

> "Workhuman platform allows all the employees to give each other inspire awards and recognitions which in turn encourages the employees to put in their best and go beyond their daily work."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6328418)

KR

Kyle R.

Packager

> "The only downside that I see to work human is the lack of having the gift card option on there for Home depot and tractor supply two stores which I visit frequently."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6367235)

SYS

Seong Yau S.

Manager Digital Assurance

> "Overall, Workhuman's emphasis on recognition, social connection, customization, and data-driven insights contributes to its appeal among organizations looking to enhance employee engagement and cultivate a positive..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6331092)

MG

Marilyn G.

Instructional Designer

> "A lot of the gift cards aren't likely something I'd get and I often get the same one every time, which is a Kohl's gift card that I use to buy more clothes for my daughter as she continues to outgrow her clothes."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6359782)

RE

Robert E.

Director

> "I enjoy the flexibility to recognize colleagues for different levels of effort and impact in the contributions that they make, while enabling us to recognize more broadly than we were able to do so previously"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6456343)

PM

Philip M.

Collector II

> "When leaving feedback for others, I don't think the survey it offers for deciding points is particularly helpful for its intended purpose, as it often recommends giving "Thanks"(no points) even when you believe the..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6374536)

AD

Amelia D.

IFS Team Assistant

> "Workhuman is such an important tool for employee recognition in my company, there is a low barrier to entry for anyone in the organisation to recognise their colleagues contributions especially when they're gone above &..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6338556)

CR

Cat R.

QC Specialist I

> "Sometimes the search function pulls random sponsored items first and it can be frustrating having to add filters to find what I'm specifically searching for when I've already typed it by name."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6639329)

AB

Abhiraj B.

Product Analyst

> "The platform's robust recognition tools make it effortless to acknowledge and reward team members, significantly boosting morale and fostering a positive work environment."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6403068)

FD

Francisco D.

Supervisor

> "This limitation hampers the accessibility and the overall effectiveness of the app, as it restricts the convenience and ease of reviewing recognitions."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6357456)

AR

Alexa R.

Contact Center Manager

> "I've used it for over 5 yrs and it gives me the opportunity to be autonomous with my work peers about how we work together and the ability to appreciate them in front of the entire company."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6363451)

RS

Raj S.

Software Engineer

> "The selection of places to use Spotlight gift cards is not well-organized and the only way I know to navigate the options is to painstakingly scroll through them all"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6338123)

JH

Jim H.

Group Engineering Manager

> "This allows for a cyclical feedback process that encourages them to be intentional and acts as a motivating factor for employees to build their brand as strong partners across the company."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6327050)

VS

Vineet S.

PRODUCT MANAGER

> "The points must be exact in number for the products as there are times when a lot of points are leftover and can't be used due to low/less points available options."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6366219)

VV

Vishmita V.

Account manager

> "Its dashboard neatly organizes recognition, rewards, goals, and performance metrics, which helps employees engage with it easily."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6386385)

HB

Haya B.

Product Owner

> "The only issue I have with Inspire is that the rewards' value for points differs based on the geographical location and corresponding options for rewards."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6360000)

AJ

Ajay J.

Sr UX UI Designer

> "Workhuman excels in employee recognition and engagement with its user-friendly interface, robust recognition tools, and strong global support."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6328758)

JL

Jake L.

Virtual Account Manager

> "The only drawback I could offer is that Visa gift cards were once offered, and now only Mastercard gift cards are offered. "

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6348908)

BS

Brenda S.

Manager, Project Management

> "The everyday behavior of every employee makes your culture. When the company rewards its employees for going above and beyond their core values, best behavior continues. When best behavior is prevalent, the culture..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6327699)

BB

Barkat B.

Facility Technician

> "WorkHuman does not allow for custom points to be given to a recognized associate, it forces you to choose a preset option."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6437677)

OS

Omprakash S.

Sr. Associate

> "Its user-friendly interface and data-driven approach provide valuable insights into employee engagement and satisfaction. Despite these challenges, Workhuman's focus on enhancing workplace culture through meaningful..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6410729)

CL

Cici L.

Senior Tax Content Anaylst

> "The options for gift card is not as good as Virgin pulse, which gives virtual gift card option."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6398263)

OA

Oyvind A.

Remote Support Engineer

> "I like workhuman because it allows me to reward and credit my coworkers when they go above and beyond. And it allows me to write meticulous character references of them as well."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6350455)

DlA

Délcio A.

Content Reviewer

> "What i liked the least about Workhuman is that sometimes theres issues with the tool and the giftcards take days to arrive when its supposed to arrive in the same day"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6332686)

AG

Anar G.

Lead Facilites Engineer

> "I user of "energize" recognition tool provided by bp, which enables us to recognize others or get recognized for delivery/performance."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6363387)

FG

Fernando G.

Software Engineer

> "The notifications system can be misleading some times, getting an email about a like on my recognition, misleading me to think I got a new recognition"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6425144)

AL

Allison L.

Water Resources Engineer

> "My company uses the Workhuman platform to host appreciation #WOW and #ThankYou awards, and I have appreciated the messages shared on this platform."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6431396)

AB

Abhiraj B.

Product Analyst

> "Some users might find that they can't customize the recognition programs as extensively as they'd like, especially if they need very specific solutions."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6403068)

JV

Jeffrey V.

Project Lead

> "The ability to appraise your colleague in an easy and fun way. If you forgot to redeem your points, the customer service will help you to extend the validity."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6483788)

FW

Frank W.

Director

> "I am not sure if this is a Workhuman issue or an issue specific to my company's implementation, but I do not like the fact that a manager can't increase the award amount if the award is initiated by an individual..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6429488)

TT

Traci T.

Associate Director, Project Management

> "I like that I'm able to redeem my rewards for travel eCards (hotels.com) - this gives me opportunities to take more vacations, which makes me a happy employee in the end!"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6325442)

GP

Gavril P.

Supply Chain Ops Supervisor

> "There isn't much that could be improved in Workhuman, but one of the few things I can think of would be having the option to Cancel an Award directly from the Application rather than having to contact Customer Support."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6347057)

GP

Gavril P.

Supply Chain Ops Supervisor

> "The visibility and level of details of Workhuman is quite fantastic, as a Leader I can see every award my team received, monitor their good work and recognise patterns where needed."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6347057)

SRC

Shang Ren C.

IP

> "Additionally, the cost associated with implementing and maintaining such a comprehensive recognition platform could be a concern for smaller businesses or those with limited budgets."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6362769)

CM

Corey M.

Logistics Coordinator

> "This platform has been groundbreaking in helping the employees here both feel recognized for their contributions as well as for offering them a platform on which to recognize their co-workers."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6421375)

AD

Ashley D.

Senior Analyst

> "I'm new to work day but heard the layout of annual reviews changes every year which can make it tricky to seamlessly keep track of progress."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6346841)

TD

Taciano D.

Principal Software Architect

> "Peer to peer rewards give you a powerful tool to recognize valuable contributions made by your colleagues, which drives positive changes in the business culture."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6325063)

DA

Deepak A.

Principal Product Manager

> "Potential for Inconsistent Use - Every employee/manager may not use the tool consistently or treat recognition differently which may impact few users unfavorably."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6415329)

MK

Marina K.

Chief Financial Officer

> "The app does work while I am walking down to the break room and want to quickly send a message."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___7117891)

KS

Kerrie S.

PMA

> "Sometimes the products can be dated, or without options like sizes and colors which might limit choices for those intrested."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6327071)

AD

Aravind D.

Architect

> "The ability to redeem awards on the same platform is a significant advantage, eliminating the need for transfers, tokens, or URLs."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6348154)

KK

Kishore K.

Senior Developer

> "Additionally, the integration with other HR systems can sometimes be cumbersome, requiring additional support and effort to ensure seamless operation"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6403103)

FD

Francisco D.

Supervisor

> "Additionally, the app offers a range of customizable options to personalize messages, which increases the impact of the recognition."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6357456)

CM

Chris M.

Software Engineer

> "The descriptions of the rewards is somewhat lacking, as such it's sometimes hard to do research to decide if the reward is the same product available on different stores or websites."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6409783)

BW

Brian W.

Product Manager

> "Not only that but it also helps you identify what type of prize you want to give based on the amount of time spent, the impact, etc"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6419365)

SM

Seth M.

Process Technician

> "Searching for a specific product can be a little "clunky" and there are too many options that overlap in different categories."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6361538)

VR

Verified Reviewer

Inside Product Specialist

> "Comprehensive Analytics: Provides detailed insights and analytics that help organizations understand employee engagement and areas for improvement."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6408445)

BL

Ben L.

Advisor

> "The ability to find a member of the team to recognize is pretty difficult since our organization is over 50,000 employees."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6331756)

OF

Orianne F.

Graphic Designer

> "It is a great portal for appreciating good work, offering options with different values to acknowledge colleagues in a way that aligns with Worley's unique culture."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6327975)

BR

Bala R.

Senior Lead Technologist

> "There are many ways to submit a recognition, so the interface can get a bit intimidating - especially for a first time user."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6333362)

GD

Gary D.

AVP Associate General Counsel

> "Additionally, it allows employee-to-employee recognition, which I have used several times to recognize people who have worked with me and went above and beyond. "

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6344716)

SkB

Sathish kumar B.

Senior Associate

> "Employee recognition and rewards systems are also not effectively implemented, affecting motivation and engagement levels."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6419405)

MG

Melissa G.

Bookkeeping Expert

> "The Spotlights can be redeemed for a wide variety of gift cards including stores like Target and many local restaurants."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6417240)

GV

Gonzalo V.

Lead Scientist

> "Sometimes the tiers of rewards are far too spaced, so that any recognition below a certain treshold ends up just rounded down to a thank you rather than being rewarded."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6366658)

RA

ROSA A.

Bilingual Executive Assistant

> "The better experience of buying I had when I was travelling to USA and I could use international gifts cards, so that I could bought lots of things in Macys."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6394080)

RE

Rym E.

Territory Sales Manager

> "Cannot access from my mobile phone even when I sign in with my username and password."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6486598)

[View Reviews](https://www.capterra.com/p/125670/Workhuman/reviews/)

## User interface

4.52 (346)

4.79 (2,157)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

AI Copilot

150

Important

AI/Machine Learning

120

Important

Reward Gateway

27/37

-   360 Degree Feedback
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Awards Management
-   Budget Control
-   Chat/Messaging
-   Commenting/Notes
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   eCards
-   Employee Profiles
-   Employee Reward Programs
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Incentive Management
-   Leaderboards
-   Manager-to-Employee Recognition
-   Mobile Access
-   Multi-Language
-   Nominations
-   Ongoing Performance Tracking
-   Peer-to-Peer Recognition
-   Process/Workflow Automation
-   Recognition Tracking
-   Reminders
-   Reporting/Analytics
-   Rewards Catalog
-   Single Sign On
-   Social Recognition
-   Surveys & Feedback
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/142701/SmartHub/#features)

Workhuman

27/37

-   360 Degree Feedback
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Awards Management
-   Budget Control
-   Chat/Messaging
-   Commenting/Notes
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   eCards
-   Employee Profiles
-   Employee Reward Programs
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Incentive Management
-   Leaderboards
-   Manager-to-Employee Recognition
-   Mobile Access
-   Multi-Language
-   Nominations
-   Ongoing Performance Tracking
-   Peer-to-Peer Recognition
-   Process/Workflow Automation
-   Recognition Tracking
-   Reminders
-   Reporting/Analytics
-   Rewards Catalog
-   Single Sign On
-   Social Recognition
-   Surveys & Feedback
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/125670/Workhuman/#features)

### Recognition

No recognitions have been awarded to Reward Gateway

No recognitions have been awarded to Workhuman

### Deployment & support

Reward Gateway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Workhuman

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Reward Gateway

-   By Edenred
-   Located in United Kingdom
-   Founded in 2006

Workhuman

-   By Workhuman
-   Located in United States
-   Founded in 1999

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vs

[Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.8

4.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/140428-142701/Awardco-Employee-Performance-vs-SmartHub)

[Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

vs

[Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.8

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/125670-140428/Workhuman-vs-Awardco-Employee-Performance)

[Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142701-153140/SmartHub-vs-Connecteam)

[Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

vs

[Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (700)](https://www.capterra.com/p/170710/Bucketlist/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.8

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/125670-170710/Workhuman-vs-Bucketlist)

[Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

vs

[Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (700)](https://www.capterra.com/p/170710/Bucketlist/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.8

4.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/142701-170710/SmartHub-vs-Bucketlist)

[Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

vs

[Lattice](https://www.capterra.com/p/151676/Lattice/)[4.49 (203)](https://www.capterra.com/p/151676/Lattice/reviews/)

Contact vendor for pricing

Price

$10/month

4.7

Features

4.3

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/125670-151676/Workhuman-vs-Lattice)