# Compare Workhuman vs Matter 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Workhuman and Matter based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/125670-186291/Workhuman-vs-Matter --- # Workhuman vs Matter Features and Cost Comparison Last updated July 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WorkhumanMatter2/4 selected [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.8 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/) [Matter](https://www.capterra.com/p/186291/Matter/)[4.6 (379)](https://www.capterra.com/p/186291/Matter/reviews/) [## Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.8 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.7 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment Based on [2,161 reviews](#user-reviews) Positive 2,126 Neutral 34 Negative 1 [## Matter](https://www.capterra.com/p/186291/Matter/)[4.6 (379)](https://www.capterra.com/p/186291/Matter/reviews/) Starting Price $1.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [379 reviews](#user-reviews) Positive 363 Neutral 10 Negative 6 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 32,540 reviews from employee recognition software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Employee Reward Programs 4.7 Peer-to-Peer Recognition 4.7 Single Sign On 4.5 Mobile Access 4.4 Manager-to-Employee Recognition 4.6 72%Fit Not enough reviews Feature ratings Employee Reward Programs 4.7 Peer-to-Peer Recognition 4.7 Single Sign On \-- Mobile Access 4.4 Manager-to-Employee Recognition 4.7 User satisfaction User satisfaction 4.8 User reviews[2,161](https://www.capterra.com/p/125670/Workhuman/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.5 Customer support 4.7 User satisfaction 4.6 User reviews[379](https://www.capterra.com/p/186291/Matter/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $1Per User, Per Month - Free version - Free trial Best for Best for Workhuman is used by HR departments, corporate leaders, DEI professionals, employee engagement managers, and global organizations. Best for Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams! 💜 ✅ Free Plan ✅ Free 14-Day Trial ✅ No Credit Card Required ## User reviews Pros & cons IE Ismail E. Customer Support Specialist > "I particularly enjoy the recognition and rewards features, as they encourage teamwork and boost morale. While there is a small learning curve when exploring all of the available..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___7160140) SF Sarah F. Medical Assistant > "My least favorite thing about workhuman is the fact that your can't edit your recognition through the application on your phone." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___7173719) Shyam Kishor P. Office Assistant > "The learning curve is practically non-existent, and redeeming points for gift cards is a smooth, straightforward process with plenty of good options." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___7177433) AR Agnes R. Chief Executive Officer > "The local team typed my address wrong and the package I got was delivered to the wrong house and it became a mess trying to fix it." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___7091721) BB Brooklyn B. Global Specialized Skills - Program Designer > "The ability to track and share these highlights with leadership has also improved transparency and communication across different levels of the organization. While there is room for..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6398083) ZM Zack M. ESG Data Management Lead > "When you apply multiple filters or sorting to searches for items to redeem your points on, the custom search doesn't always save, so you may have to redo the filtering you applied." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6415950) JS Jagat S. Manager > "The UI is fantastic and enables me to recognize & appreciate my team & peers with ease along with feed which enables me to congratulate those who have been recognized in my network." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6443075) LL Lewis L. Billing > "Some of the products are very overpriced when compared to points to currency value you can get from redeeming vouchers instead, and the product selection isn't great in some..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6432947) FF Florence F. Analyst > "For a large redemption of physical gift cards (~$1000 Fairmount hotel gift card), I was able to easily connect with customer service to confirm details of the steps/delivery before I..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6398354) MK Mouloukou K. Account executive > "Another issue is the fact that some items are very overpriced when reedeming on the platform directly against points instead of a voucher for let's say Argos" [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6857588) RE Robert E. Director > "I enjoy the flexibility to recognize colleagues for different levels of effort and impact in the contributions that they make, while enabling us to recognize more broadly than we were..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6456343) OS Omprakash S. Sr. Associate > "Another aspect that might be challenging is the reliance on continuous user engagement to maintain the effectiveness of the platform. If employees or managers do not actively..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6410729) AB Abhiraj B. Product Analyst > "The platform's robust recognition tools make it effortless to acknowledge and reward team members, significantly boosting morale and fostering a positive work environment." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6403068) SS Sasha S. Co-Founder, Chief Executive Officer and President > "To tell the truth, I’m still unsure whether I successfully submitted an order or not because most corporate portals freeze up." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___7154338) VV Vishmita V. Account manager > "Its dashboard neatly organizes recognition, rewards, goals, and performance metrics, which helps employees engage with it easily." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6386385) CR Cat R. QC Specialist I > "Sometimes the search function pulls random sponsored items first and it can be frustrating having to add filters to find what I'm specifically searching for when I've already typed it..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6639329) OS Omprakash S. Sr. Associate > "Its user-friendly interface and data-driven approach provide valuable insights into employee engagement and satisfaction. Despite these challenges, Workhuman's focus on enhancing..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6410729) BB Barkat B. Facility Technician > "WorkHuman does not allow for custom points to be given to a recognized associate, it forces you to choose a preset option." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6437677) AL Allison L. Water Resources Engineer > "My company uses the Workhuman platform to host appreciation #WOW and #ThankYou awards, and I have appreciated the messages shared on this platform." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6431396) CL Cici L. Senior Tax Content Anaylst > "The options for gift card is not as good as Virgin pulse, which gives virtual gift card option." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6398263) JV Jeffrey V. Project Lead > "The ability to appraise your colleague in an easy and fun way. If you forgot to redeem your points, the customer service will help you to extend the validity." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6483788) FG Fernando G. Software Engineer > "The notifications system can be misleading some times, getting an email about a like on my recognition, misleading me to think I got a new recognition" [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6425144) CM Corey M. Logistics Coordinator > "This platform has been groundbreaking in helping the employees here both feel recognized for their contributions as well as for offering them a platform on which to recognize their..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6421375) AB Abhiraj B. Product Analyst > "Some users might find that they can't customize the recognition programs as extensively as they'd like, especially if they need very specific solutions." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6403068) MK Marina K. Chief Financial Officer > "The app does work while I am walking down to the break room and want to quickly send a message." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___7117891) FW Frank W. Director > "I am not sure if this is a Workhuman issue or an issue specific to my company's implementation, but I do not like the fact that a manager can't increase the award amount if the award..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6429488) BW Brian W. Product Manager > "Not only that but it also helps you identify what type of prize you want to give based on the amount of time spent, the impact, etc" [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6419365) DA Deepak A. Principal Product Manager > "Potential for Inconsistent Use - Every employee/manager may not use the tool consistently or treat recognition differently which may impact few users unfavorably." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6415329) VR Verified Reviewer Inside Product Specialist > "Comprehensive Analytics: Provides detailed insights and analytics that help organizations understand employee engagement and areas for improvement." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6408445) KK Kishore K. Senior Developer > "Additionally, the integration with other HR systems can sometimes be cumbersome, requiring additional support and effort to ensure seamless operation" [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6403103) MG Melissa G. Bookkeeping Expert > "The Spotlights can be redeemed for a wide variety of gift cards including stores like Target and many local restaurants." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6417240) CM Chris M. Software Engineer > "The descriptions of the rewards is somewhat lacking, as such it's sometimes hard to do research to decide if the reward is the same product available on different stores or websites." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6409783) RA ROSA A. Bilingual Executive Assistant > "The better experience of buying I had when I was travelling to USA and I could use international gifts cards, so that I could bought lots of things in Macys." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6394080) SkB Sathish kumar B. Senior Associate > "Employee recognition and rewards systems are also not effectively implemented, affecting motivation and engagement levels." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6419405) BB Brooklyn B. Global Specialized Skills - Program Designer > "It has streamlined the process of recognizing and rewarding team members, which has significantly boosted morale and engagement within our team." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6398083) RE Rym E. Territory Sales Manager > "Cannot access from my mobile phone even when I sign in with my username and password." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6486598) VA Vugar A. technician > "I and my collègues use workhuman for to promote consistent, frequent, timely, and meaningful appreciation of contributions and achievements." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6460590) VR Verified Reviewer CEO > "Some items are overpriced....and" [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___7117405) ZM Zack M. ESG Data Management Lead > "I think that Workhuman's most important value-add to any company is the ability to streamline employee recognition for both peers and managers." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6415950) CM Chris M. Software Engineer > "Additionally, the items seem to go out of stock frequently without any ability to be notified if a product is back in stock." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6409783) PM Paul M. Principal Quality Engineer > "The size of the rewards catalog and being able to search for items based on points balance - that is a very nice feature." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6393061) Gabriela C. Senior Customer Success Manager > "The main pain point with Workhuman is the exchange value of points into gift cards." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6382268) PB Pavani B. Senior Analyst > "The platform encourages a positive work culture by allowing employees to nominate peers for their great work, fostering a sense of community and belonging." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6395745) VR Verified Reviewer Senior Associate > "It created a pretty toxic environment where some people felt undervalued and left out, which really undermined the whole idea of a positive workplace." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6431872) OS Omprakash S. Sr. Associate > "The focus on meaning full recognitions and data driven insights helps organizations build a more inclusive and supportive work environment." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6410729) NMU Niranjan Mahesh U. Senior Software Engineer > "There is no proper advertisement within the employee group, i can see people still rewarding via mail instead of using Inspire portal " [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6437172) AB Akshay B. Process coordinator > "I particularly value how it fosters a sense of community and belonging, motivating everyone to perform their best. While there is always room for improvement, especially in areas like..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6454185) MS Marta S. Emerging Talent Recruiter > "Sometimes the amount on the voucher does not allow you to use it as a combined option." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6438428) SF Sarah F. Medical Assistant > "My favorite thing about Workhuman is the ease of it, and how amazing it is to be able to recongnize my colleagues." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___7173719) Alexander P. Senior Technician and logistic > "The downside for me is that there is no Ikea digital gift card for my region." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6423648) JB Janet B. HR Business Partner > "I love that ADP uses this Recognition program to help improve employee morale, increase job satisfaction, and retain top talent." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6443195) GD Gary D. AVP Associate General Counsel > "The way my company has chosen to implement the system does not allow individual employees without a "points budget" to even give a few points in addition to recognizing a fellow..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6344716) TT Tejaswi T. Finance manager > "I like the celebrate app which gives employee recognition management easy and also intra departmental points shared can be utilised to purchase products" [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6382531) IH ÁIne H. Quality Assurance > "I also hugely dislike I cannot use it without a VPN, so I need to premeditate my purchases which is really annoying" [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6471490) RL Roselin L. Technical Content Developer > "The standout feature of this tool is its ability to seamlessly integrate various functions, making it a valuable asset." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6387698) SR Siddhartha R. Manager > "Some gift cards aren't redeemable the same moment and would have to wait for few days." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6428669) UR Ujual R. Associate > "The personalized rewards make the recognition feel more meaningful. And scrolling through the social feed always puts a smile on my face - it's amazing to see all the celebrations and..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6428226) MA Mary A. Project Coordinator > "The inability to view available points when you enter the employee name. " [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6413260) MO Michelle O. Manager > "It is something that allows you to use for personal use and if you are just starting and working hard for conservative pay this service is a great benefit that the company offers." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6486802) RL Richard L. Associate Director > "System timeout in workhuman resulting users having to retype the recognition all over again." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6404204) DW Dawn W. Director > "I can set time aside to recognize others and Bravo makes it very easy and quick to get done. Plus I like that I can see how many I have recognized, run reports for my team on who they..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6480385) IR Iain R. Principal Bridge Engineer > "When redeemed points leaves small value of points which cannot be converted/ donated" [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6404267) NH Nikunj H. Performance and Optimization Specialist > "Workhuman portal is having very nice UI where everything is easily accessible and you don't need to ask anyone for help in redeeming points. " [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6429373) SW Stephen W. Research Associate Scientist > "Claims that point values never expire once awarded, but requires contact with support to reactive "inactive" awards due to each award having a "soft expiration date". Unless users..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6363519) AW Alison W. Nurse > "It helps promote teamwork and recognition of good things your coworkers are doing and also having good incentives for receiving recognition from peers." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6418256) KP Komal P. Regulatory Affairs Manager > "Amazon ecards are unavailable in India and when buying product more than the points available there is an option to pay extra by using credit/debit card however the currency I get is..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6337329) KK Kishore K. Senior Developer > "Workhuman provides a comprehensive platform for employee recognition and engagement that truly enhances workplace culture." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6403103) AK Amos K. HR > "It requires a bit too many details and the word limit is quite large" [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6438179) JM Justin M. The Cleaner > "This is a way to give someone real time feedback and even gives the ability to recognize someone outside of your typical work silo. " [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6419464) NS Nate S. Android Developer > "search bar isn't great to find a page you may not be able to navigate to easily by clicking" [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6408429) JS Joanna S. CSR > "I love that it allow us to recognize the co-workers and management that are helping us in our daily efforts to make this a better workplace and a better world!" [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6410167) SsS Shilpa shri S. Software enginer > "Products listed are not wide variety and I always end up buying vouchers and redeeming them" [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6382432) EMR Eddy Manuel R. Senior Manufacturing Supervisor > "I have had the opportunity to be recognized through this platform, and more importantly, I have been able to recognize my team for their improvements and ideas contributed to the..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6379450) GC Gemma C. Team Lead > "I recently wanted to use my points for a hair straightener - the only two options for me to use them available were way, way overpriced and one would have required me to wait for..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6337786) AW Ashtyn W. Event Setup Consultant > "Workhuman is an excellent platform that gives employees of all levels the space to recognize and highlight excellent work and work ethic." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6414094) CM Christian M. Chemical Operator > "The prices for items in your catalog are extremely overpriced and does not benefit users. When comparing the reward items to gift cards they don't even come close to comparing with..." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6358492) NA Nicolas A. Director Of Event Technology > "Allows me to see how good our company is, and to chime in an also celebrate coworkers in my region for their achievements." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6407800) AJ Ashley J. Manufacturing Tech > "I understand the need to have things approved but at times it makes us not want to fill out one for our coworkers." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6674776) MK Macy K. Account Manager > "Workhuman allows us to acknowledge outstanding work, boost employee morale, and honor achievements." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6376906) AC Allison C. Senior Lead Development > "I dislike that there isn't an option for a Visa giftcard." [See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6676843) [View Reviews](https://www.capterra.com/p/125670/Workhuman/reviews/) SM Sean M. IT Administrator > "It does help with employee happiness and productivity by incentivizing people with free gifts for a job well..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627961) DH David H. Centralized Services > "No browser support, and it doesn't respect privacy / lots of tracking elements which is why I couldn't use it." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___7145807) CM Claire M. Philanthropy Coordinator > "My company paid for Matter for one calendar year with a focus on "Feedback Fridays" where we could write praise for..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484594) DH David H. Centralized Services > "It lowers morale knowing I had to choose between my own privacy and being able to share gratitude with my coworkers." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___7145807) DB David B. Inventory Manager > "As a remote worker who only gets to collaborate virtually it helps show appreciation for coworkers when it cannot be..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621407) KD Kim D. Program Manager > "It was hard to get buy in from higher ups to use the system. And its not possible to edit the kudos if you forgot to..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621461) AG Akemi G. Product designer > "Our team uses it daily, and specially at Fridays, and I can say that it brought our remote team together and more..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621438) Amy H. Ops Director > "No one is going to log into a separate system to look at a feed, and while a written shout out is nice... if there's..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627781) AJ Asa J. Sales > "Did you give kudos on a daily or a weekly basis which motivates and can look the spirits of somebody who's done a..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656313) MS Matt S. Technician > "shouldn't my company be giving me this stuff so i can rep them? also, announcing you're changing the matter rewards..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6624487) DG Diego G. Billing representative > "It has revolutionized how my team manages projects and communicates effectively. Despite minor drawbacks, Matter..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188746) NS Natalia S. Communications and Marketing Specialist > "I do not like the character limit on the entires because it can be difficult to express my full appreciation for my..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478685) CM Chloe M. Change Management Consultant and Project Lead > "I like that we can take a moment to reflect on the moments of collaboration and positivity we had throughout the week..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6479724) CT Carly T. Corporate Relations > "Too many notifications received throughout the day on items I don’t need reminders" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621518) CJ Carol J. Century Club Customer Service Rep > "This platform allows us to show our appreciation to our co-worker and management staff for all the little things they..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316562) BB Brian B. SDR > "Gift card redemption process is a bit too complicated." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473824) ES Erin S. Customer Service Rep > "positive energy was used and an opportunity for people to share good things about their peers and for supervisors to..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6629970) MH Matt H. CX and Customer Marketing Strategy Lead > "Over time it starts to lack of impact to provide feedback and alternatively to receive it if there is no benefit." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473925) AM Amelia M. Operations Manager > "It's a nice way to share feedback with team members, and it has encouraged more peer feedback than just manager..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621399) NJ Nick J. Program Ops Specialist > "The inability to add emojis within your kudos" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656118) AW Ashley W. Director of People, Operations and Culture > "Instead of waiting until end of year for bonuses, we are able to reward and recognize great work throughout the year." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627688) DN Dwifany N. Video Editor > "because I use slack for work, I sometimes find it difficult to find the chat room." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6629236) DB David B. Inventory Manager > "It has made me more actively engaged in communicating my appreciation and gratitude toward coworkers who have made a..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621407) KM Kristen M. Sr. Front End Developer > "I have image set to not display to avoid clutter in my workspaces, so I just seem spam from matter not in my channels." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316596) NS Natalia S. Communications and Marketing Specialist > "I like that we can customize our options as well to tailor great work appreciation." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478685) VR Verified Reviewer Sr Director, Finance and Operations > "I have used similar platforms in the past, but many were cost prohibitive for a small company. " [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484661) VR Vlada R. Designer > "I also like the flexibility of splitting up the rewards and not having to use the full bank at once." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621650) DB DJ B. Inside sales > "I had some issues adding kudos the first time, couldn't find where to add them." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627945) FJ Faith J. Executive Assistant > "I like that other team members can show their appreciation to you, and vice versa, for not just big accomplishments,..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656408) DC Dragos C. Analyst > "Not good since my points are lost due to the vendor scamming me." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6466702) BL Brianne L. Purchasing and Logistics Specialist > "You get encouraged by your team and it helps to foster a positive family like work envoirnment." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649521) KL Kaman L. Chief of Staff, Global Data > "I can't really think of any really, perhaps the lack of font options?" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465475) JB Jordan B. Analyst II > "The fact it can be integrated with messaging apps like Slack is super convenient." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627761) SP Sarah P. VP of Ops > "Sometimes I feel like I have to provide praise that isn't warranted." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465619) EB Emily B. Chief Operating Officer > "I've loved using Matter to get my remote team to engage and give each other kudos." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627015) JF Jill F. Senior UX Architect > "There is a small bug that makes it a little tricky to assign a feedback category and then start typing the feedback..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334780) JM Juliet M. Executive Assistant > "I have had a great experience with matter, whether it's sharing positive feedback or getting to redeem coins to gift..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478615) DG Diego G. Billing representative > "Additionally, occasional glitches in the system's performance can disrupt workflow continuity." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188746) NB Natausha B. claim Laison > "Allows colleagues to interact and award each other" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621432) LG Lexie G. Client Success Manager > "I do not like how difficult it is to customize." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649549) RI Rod I. Customer Support Specialist > "It gives the team a reason to communicate beyond just solving problems and show appreciation for good work." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6622169) NM Nicolas M. Logistics Specialist > "Sometimes the visa gift card does not work on every store" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188646) CJ Charlotte J. Executive Assistant > "We used Matter for around a year and it was great for our employee recognition - giving the team a chance to shout..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334650) MS Matt S. Technician > "terrible. why would i spend points on company swag?" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6624487) RI Rod I. Customer Support Specialist > "Matter is a fun way to reward colleagues for good work. while the monetary value is not significant, "it is the..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6622169) ZD Zay D. Floor Manager > "The functionality of selecting is a bit wonky to me" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6326096) BN Britt N. Producer > "It really gives you a minute to be mindful and reflective, and acknowledge those coworkers that helped you that week." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473355) JU Jacinta U. Cyber security analyst > "I just don't like that it's a web application if it's a standalone app it would have been great" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6078621) CG Cristian G. Helpdesk engineer > "Engaging app that enhances the productivity by engaging the team" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627756) GS Gloria S. Complaint Resolutions Specialist > "It clogs up my notifications." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6140430) MM MARIA M. TELLER > "ANALITICS REPORTS were one of my favorite things, also earning prices was great." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473771) SB Simon B. Media Planner > "Hard to pinpoint any weaknesses in the service from a user perspective." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316669) OM Ollie M. Teller > "It helps to lose weight, keep you active, and help you sleep better." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484484) AK Anjesh K. Software Developer > "I don’t like the reminder messages in teams" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6062341) DW Dawn W. Product Director > "It's a great way to recognize co-workers for going over and beyond on projects." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621414) EC Elizabeth C. Medical Records > "The kudos don't replenish as fast as i would hope it would." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6119891) AB Ana B. Product Designer > "I enjoyed using Kudos with my colleagues because it fostered a positive and collaborative work environment." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465482) AP Alessandro P. SDET > "I think the message templates get a little old" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6193754) RC Ron C. Service Professional > "The simplicity in UI and navigation of the app" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649505) AT Adam T. Producer > "Too many notifications." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316579) CJ Charlotte J. Executive Assistant > "Also, we found it really useful when announcing birthdays and anniversaries, setting reminders for the team to..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334650) EV EVA V. Producer > "Some individuals may feel left out and sad.." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6120220) RR Rachel R. Recruiter > "It is a great way to develop camaraderie within our large team." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473125) AT Adam T. Producer > "I don't know how the rewards program works." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316579) JMM Joseph Mario M. Data Analyst > "Automation of rewards, giving kudos to the team" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6629488) Andrew S. DevOps engineer > "One downside I noticed was that the software can be slow at times, especially when uploading large files." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___4643880) SP Sarah P. VP of Ops > "I love the opportunity and the reminder to praise my teammates for their good work every week." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465619) MF Mark F. Data Professional > "Feedback survey software used in companies (if they use any at all) tends to be generic survey forms with freeform..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3035325) ST Steve T. QA Engineer > "I liked the ease of use(Kudos button is everywhere) and the prompts to remind you to Kudos." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621588) SC Sam C. Head Of Engineering > "The weekly MVP always feels broken - we can't work it out!" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188597) DG Diego G. Billing representative > "Additionally, the robust collaboration tools facilitate seamless communication and coordination within my team." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188746) GM Genevieve M. Operations Manager > "The cost." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6200928) TO Toyin O. Programs Associate > "The reminder feature, it enables my team to not forget to drop a feedback on Friday feedback." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6080067) Shubham A. Associate Director > "Frequent notifications and reminders tend to frustrate many users, so much so many end up muting or removing the app..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3029581) BB Brian B. SDR > "Provides an easy way to reward colleagues for hard work." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473824) VR Verified Reviewer Senior Quality Engineer > "I didn't like that other people do not have a profile on Matter, I had to invite my colleagues and every time explain..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3038346) Clara Mae S. COO > "Employees love it and there are a lot of different USA options to choose from" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6628471) DC Danielle C. Associate Product Manager > "I find the homepage dashboard sometimes a bit aesthetically confusing to navigate between each person's feedback" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3028796) HM Hannah M. Office Manager > "We love that it gives employees to recognize each other as well as mangers an opportunity to recognize and shout-out..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6328797) SK Spencer K. Founder > "Some of the slack integrations were a bit clunky during onboarding." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3021895) [View Reviews](https://www.capterra.com/p/186291/Matter/reviews/) ## User interface 4.79 (2,161) [Matter](https://www.capterra.com/p/186291/Matter/) 4.62 (379) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important AI Copilot 150 Important AI/Machine Learning 120 Important Workhuman Top features 27/37 - 360 Degree Feedback - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - eCards - Employee Profiles - Employee Reward Programs - Engagement Tracking - Gamification - Generative AI - Goal Management - Incentive Management - Leaderboards - Manager-to-Employee Recognition - Mobile Access - Multi-Language - Nominations - Ongoing Performance Tracking - Peer-to-Peer Recognition - Recognition Tracking - Reminders - Reporting/Analytics - Rewards Catalog - Single Sign On - Social Recognition - Surveys & Feedback - Third-Party Integrations - Workflow Automation [See all features](https://www.capterra.com/p/125670/Workhuman/#features) Matter 26/37 - 360 Degree Feedback - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - eCards - Employee Profiles - Employee Reward Programs - Engagement Tracking - Gamification - Generative AI - Goal Management - Incentive Management - Leaderboards - Manager-to-Employee Recognition - Mobile Access - Multi-Language - Nominations - Ongoing Performance Tracking - Peer-to-Peer Recognition - Recognition Tracking - Reminders - Reporting/Analytics - Rewards Catalog - Single Sign On - Social Recognition - Surveys & Feedback - Third-Party Integrations - Workflow Automation [See all features](https://www.capterra.com/p/186291/Matter/#features) ### Recognition Workhuman is recognized as a top-rated tool in 2 Capterra Shortlist reports Matter is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Workhuman Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Matter Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Workhuman - By Workhuman - Located in United States - Founded in 1999 Matter - By Matter - Located in United States - Founded in 2017 ## Popular Comparisons [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/) vs [Achievers](https://www.capterra.com/p/129232/Employee-Success-Platform/)[4.79 (2,909)](https://www.capterra.com/p/129232/Employee-Success-Platform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/125670-129232/Workhuman-vs-Employee-Success-Platform) [Matter](https://www.capterra.com/p/186291/Matter/)[4.62 (379)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Achievers](https://www.capterra.com/p/129232/Employee-Success-Platform/)[4.79 (2,909)](https://www.capterra.com/p/129232/Employee-Success-Platform/reviews/) $1/month Price Contact vendor for pricing 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/129232-186291/Employee-Success-Platform-vs-Matter) [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/) vs [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[4.69 (5,123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/125670-167264/Workhuman-vs-Vantage-Circle) [Matter](https://www.capterra.com/p/186291/Matter/)[4.62 (379)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[4.69 (5,123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) $1/month Price Contact vendor for pricing 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/167264-186291/Vantage-Circle-vs-Matter) [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/) vs [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) Contact vendor for pricing Price $4.8/month 4.7 Features 4.9 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/125670-186209/Workhuman-vs-Guusto) [Matter](https://www.capterra.com/p/186291/Matter/)[4.62 (379)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) $1/month Price $4.8/month 4.5 Features 4.9 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/186209-186291/Guusto-vs-Matter) [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/) vs [Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,851)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.8 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/125670-140428/Workhuman-vs-Awardco-Employee-Performance) [Matter](https://www.capterra.com/p/186291/Matter/)[4.62 (379)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,851)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) $1/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/140428-186291/Awardco-Employee-Performance-vs-Matter) [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/) vs [Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (740)](https://www.capterra.com/p/170710/Bucketlist/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.8 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/125670-170710/Workhuman-vs-Bucketlist) [Matter](https://www.capterra.com/p/186291/Matter/)[4.62 (379)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (740)](https://www.capterra.com/p/170710/Bucketlist/reviews/) $1/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/170710-186291/Bucketlist-vs-Matter) [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/) vs [Lattice](https://www.capterra.com/p/151676/Lattice/)[4.49 (205)](https://www.capterra.com/p/151676/Lattice/reviews/) Contact vendor for pricing Price $10/month 4.7 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/125670-151676/Workhuman-vs-Lattice) [Matter](https://www.capterra.com/p/186291/Matter/)[4.62 (379)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) $1/month Price $29/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-186291/Connecteam-vs-Matter)