# Compare Workhuman vs Matter 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Workhuman and Matter based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/125670-186291/Workhuman-vs-Matter

---

# Workhuman vs Matter Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WorkhumanMatter2/4 selected

[Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

[Matter](https://www.capterra.com/p/186291/Matter/)[4.6 (378)](https://www.capterra.com/p/186291/Matter/reviews/)

[## Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [2,157 reviews](#user-reviews)

Positive

2,122

Neutral

34

Negative

1

[## Matter](https://www.capterra.com/p/186291/Matter/)[4.6 (378)](https://www.capterra.com/p/186291/Matter/reviews/)

Starting Price

$1.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [378 reviews](#user-reviews)

Positive

363

Neutral

10

Negative

5

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 31,476 reviews from employee recognition software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Employee Reward Programs

4.7

Peer-to-Peer Recognition

4.7

Single Sign On

4.5

Mobile Access

4.4

Manager-to-Employee Recognition

4.6

73%Fit

Not enough reviews

Feature ratings

Employee Reward Programs

4.7

Peer-to-Peer Recognition

4.7

Single Sign On

\--

Mobile Access

4.4

Manager-to-Employee Recognition

4.7

User satisfaction

User satisfaction

4.8

User reviews[2,157](https://www.capterra.com/p/125670/Workhuman/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.5

Customer support

4.7

User satisfaction

4.6

User reviews[378](https://www.capterra.com/p/186291/Matter/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$1Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Workhuman is used by HR departments, corporate leaders, DEI professionals, employee engagement managers, and global organizations.

Best for

Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams! 💜 ✅ Free Plan ✅ Free 14-Day Trial ✅ No Credit Card Required

## User reviews

Pros & cons

JM

Jennifer M.

HR Advisor

> "I do enjoy on the WorkHuman website that you can shop for physical items or gift cards Having the option between the two is nice. And you can choose to send items or gift cards to any email address or mailing address you..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6352996)

AR

Agnes R.

Chief Executive Officer

> "The local team typed my address wrong and the package I got was delivered to the wrong house and it became a mess trying to fix it."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___7091721)

BB

Brooklyn B.

Global Specialized Skills - Program Designer

> "The ability to track and share these highlights with leadership has also improved transparency and communication across different levels of the organization. While there is room for improvement in terms of customization,..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6398083)

ZM

Zack M.

ESG Data Management Lead

> "When you apply multiple filters or sorting to searches for items to redeem your points on, the custom search doesn't always save, so you may have to redo the filtering you applied."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6415950)

JS

Jagat S.

Manager

> "The UI is fantastic and enables me to recognize & appreciate my team & peers with ease along with feed which enables me to congratulate those who have been recognized in my network."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6443075)

GD

Gary D.

AVP Associate General Counsel

> "The way my company has chosen to implement the system does not allow individual employees without a "points budget" to even give a few points in addition to recognizing a fellow employee. "

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6344716)

JLT

Jue Lin T.

Team Lead

> "I like that each employee will be able to view their unique feed based on who they are working with and they will be able to interact with their current & pass team as well as special recognition moments."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6337464)

SW

Stephen W.

Research Associate Scientist

> "Claims that point values never expire once awarded, but requires contact with support to reactive "inactive" awards due to each award having a "soft expiration date". Unless users keep track of their own award count or..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6363519)

FD

Francisco D.

Supervisor

> "By introducing mobile compatibility or creating a standalone mobile app, the app can overcome this limitation, making it even more efficient and user-friendly for employees without access to personal computers. Once this..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6357456)

KP

Komal P.

Regulatory Affairs Manager

> "Amazon ecards are unavailable in India and when buying product more than the points available there is an option to pay extra by using credit/debit card however the currency I get is Euro while my location is India."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6337329)

SRC

Shang Ren C.

IP

> "Their platform’s ability to integrate with existing HR systems and provide actionable insights into workforce dynamics further showcases their dedication to making workplaces more human-centered and productive."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6362769)

GC

Gemma C.

Team Lead

> "I recently wanted to use my points for a hair straightener - the only two options for me to use them available were way, way overpriced and one would have required me to wait for vouchers by post and then go to a store,..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6337786)

Suraj K.

Specialist

> "Additionally, its analytics capabilities provide valuable insights into employee morale and performance, helping organizations make data-driven decisions to enhance their workplace environment."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6327905)

LL

Lewis L.

Billing

> "Some of the products are very overpriced when compared to points to currency value you can get from redeeming vouchers instead, and the product selection isn't great in some categories. But the voucher choice makes this..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6432947)

MB

Manmeet B.

Manager

> "The 'Rewards Points' system is a standout feature, allowing employees to recognize their colleagues' efforts and milestones, thereby creating a culture of gratitude and value."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6355208)

CM

Christian M.

Chemical Operator

> "The prices for items in your catalog are extremely overpriced and does not benefit users. When comparing the reward items to gift cards they don't even come close to comparing with live market pricing of items."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6358492)

DM

Dugan M.

Senior Ecologist

> "A really nice system for providing some real tangible recognition for people who are going above and beyond-- a fun little surprise/way for employees to treat themselves, and a nice way for colleagues to recognize each..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6325746)

VR

Verified Reviewer

Learning and Development Specialist

> "Ultimately this gives employees the impressions that 1) Belden simply wanted to cut costs with recognizing employees by using a program no one would use 2) Give out points that no one would use given the discrepancy in..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6337104)

FF

Florence F.

Analyst

> "For a large redemption of physical gift cards (~$1000 Fairmount hotel gift card), I was able to easily connect with customer service to confirm details of the steps/delivery before I proceed, this gave me confidence to..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6398354)

MK

Mouloukou K.

Account executive

> "Another issue is the fact that some items are very overpriced when reedeming on the platform directly against points instead of a voucher for let's say Argos"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6857588)

SKP

Soumya Kanti P.

Associate Software Engineer

> "Workhuman also has a dashboard showcasing recent events like promotions or other achievements from people across the organization, and we get to be a part of it by reacting and commenting on the posts."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6325872)

OS

Omprakash S.

Sr. Associate

> "Another aspect that might be challenging is the reliance on continuous user engagement to maintain the effectiveness of the platform. If employees or managers do not actively participate in giving and receiving..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6410729)

PL

Phil L.

Digital Marketing Lead

> "The platform offers an easy way to send instant recognition to my team members or schedule recognition for a future date (like a team member's work anniversary). "

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6325911)

AS

Anand S.

Assistant Manager

> "Limited customization options: I find the customization options limited, making it difficult to tailor the platform to my specific needs."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6359245)

AG

Amisha G.

SDE

> "Workhuman platform allows all the employees to give each other inspire awards and recognitions which in turn encourages the employees to put in their best and go beyond their daily work."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6328418)

KR

Kyle R.

Packager

> "The only downside that I see to work human is the lack of having the gift card option on there for Home depot and tractor supply two stores which I visit frequently."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6367235)

SYS

Seong Yau S.

Manager Digital Assurance

> "Overall, Workhuman's emphasis on recognition, social connection, customization, and data-driven insights contributes to its appeal among organizations looking to enhance employee engagement and cultivate a positive..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6331092)

MG

Marilyn G.

Instructional Designer

> "A lot of the gift cards aren't likely something I'd get and I often get the same one every time, which is a Kohl's gift card that I use to buy more clothes for my daughter as she continues to outgrow her clothes."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6359782)

RE

Robert E.

Director

> "I enjoy the flexibility to recognize colleagues for different levels of effort and impact in the contributions that they make, while enabling us to recognize more broadly than we were able to do so previously"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6456343)

PM

Philip M.

Collector II

> "When leaving feedback for others, I don't think the survey it offers for deciding points is particularly helpful for its intended purpose, as it often recommends giving "Thanks"(no points) even when you believe the..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6374536)

AD

Amelia D.

IFS Team Assistant

> "Workhuman is such an important tool for employee recognition in my company, there is a low barrier to entry for anyone in the organisation to recognise their colleagues contributions especially when they're gone above &..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6338556)

CR

Cat R.

QC Specialist I

> "Sometimes the search function pulls random sponsored items first and it can be frustrating having to add filters to find what I'm specifically searching for when I've already typed it by name."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6639329)

AB

Abhiraj B.

Product Analyst

> "The platform's robust recognition tools make it effortless to acknowledge and reward team members, significantly boosting morale and fostering a positive work environment."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6403068)

FD

Francisco D.

Supervisor

> "This limitation hampers the accessibility and the overall effectiveness of the app, as it restricts the convenience and ease of reviewing recognitions."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6357456)

AR

Alexa R.

Contact Center Manager

> "I've used it for over 5 yrs and it gives me the opportunity to be autonomous with my work peers about how we work together and the ability to appreciate them in front of the entire company."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6363451)

RS

Raj S.

Software Engineer

> "The selection of places to use Spotlight gift cards is not well-organized and the only way I know to navigate the options is to painstakingly scroll through them all"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6338123)

JH

Jim H.

Group Engineering Manager

> "This allows for a cyclical feedback process that encourages them to be intentional and acts as a motivating factor for employees to build their brand as strong partners across the company."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6327050)

VS

Vineet S.

PRODUCT MANAGER

> "The points must be exact in number for the products as there are times when a lot of points are leftover and can't be used due to low/less points available options."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6366219)

VV

Vishmita V.

Account manager

> "Its dashboard neatly organizes recognition, rewards, goals, and performance metrics, which helps employees engage with it easily."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6386385)

HB

Haya B.

Product Owner

> "The only issue I have with Inspire is that the rewards' value for points differs based on the geographical location and corresponding options for rewards."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6360000)

AJ

Ajay J.

Sr UX UI Designer

> "Workhuman excels in employee recognition and engagement with its user-friendly interface, robust recognition tools, and strong global support."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6328758)

JL

Jake L.

Virtual Account Manager

> "The only drawback I could offer is that Visa gift cards were once offered, and now only Mastercard gift cards are offered. "

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6348908)

BS

Brenda S.

Manager, Project Management

> "The everyday behavior of every employee makes your culture. When the company rewards its employees for going above and beyond their core values, best behavior continues. When best behavior is prevalent, the culture..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6327699)

BB

Barkat B.

Facility Technician

> "WorkHuman does not allow for custom points to be given to a recognized associate, it forces you to choose a preset option."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6437677)

OS

Omprakash S.

Sr. Associate

> "Its user-friendly interface and data-driven approach provide valuable insights into employee engagement and satisfaction. Despite these challenges, Workhuman's focus on enhancing workplace culture through meaningful..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6410729)

CL

Cici L.

Senior Tax Content Anaylst

> "The options for gift card is not as good as Virgin pulse, which gives virtual gift card option."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6398263)

OA

Oyvind A.

Remote Support Engineer

> "I like workhuman because it allows me to reward and credit my coworkers when they go above and beyond. And it allows me to write meticulous character references of them as well."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6350455)

DlA

Délcio A.

Content Reviewer

> "What i liked the least about Workhuman is that sometimes theres issues with the tool and the giftcards take days to arrive when its supposed to arrive in the same day"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6332686)

AG

Anar G.

Lead Facilites Engineer

> "I user of "energize" recognition tool provided by bp, which enables us to recognize others or get recognized for delivery/performance."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6363387)

FG

Fernando G.

Software Engineer

> "The notifications system can be misleading some times, getting an email about a like on my recognition, misleading me to think I got a new recognition"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6425144)

AL

Allison L.

Water Resources Engineer

> "My company uses the Workhuman platform to host appreciation #WOW and #ThankYou awards, and I have appreciated the messages shared on this platform."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6431396)

AB

Abhiraj B.

Product Analyst

> "Some users might find that they can't customize the recognition programs as extensively as they'd like, especially if they need very specific solutions."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6403068)

JV

Jeffrey V.

Project Lead

> "The ability to appraise your colleague in an easy and fun way. If you forgot to redeem your points, the customer service will help you to extend the validity."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6483788)

FW

Frank W.

Director

> "I am not sure if this is a Workhuman issue or an issue specific to my company's implementation, but I do not like the fact that a manager can't increase the award amount if the award is initiated by an individual..."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6429488)

TT

Traci T.

Associate Director, Project Management

> "I like that I'm able to redeem my rewards for travel eCards (hotels.com) - this gives me opportunities to take more vacations, which makes me a happy employee in the end!"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6325442)

GP

Gavril P.

Supply Chain Ops Supervisor

> "There isn't much that could be improved in Workhuman, but one of the few things I can think of would be having the option to Cancel an Award directly from the Application rather than having to contact Customer Support."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6347057)

GP

Gavril P.

Supply Chain Ops Supervisor

> "The visibility and level of details of Workhuman is quite fantastic, as a Leader I can see every award my team received, monitor their good work and recognise patterns where needed."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6347057)

SRC

Shang Ren C.

IP

> "Additionally, the cost associated with implementing and maintaining such a comprehensive recognition platform could be a concern for smaller businesses or those with limited budgets."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6362769)

CM

Corey M.

Logistics Coordinator

> "This platform has been groundbreaking in helping the employees here both feel recognized for their contributions as well as for offering them a platform on which to recognize their co-workers."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6421375)

AD

Ashley D.

Senior Analyst

> "I'm new to work day but heard the layout of annual reviews changes every year which can make it tricky to seamlessly keep track of progress."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6346841)

TD

Taciano D.

Principal Software Architect

> "Peer to peer rewards give you a powerful tool to recognize valuable contributions made by your colleagues, which drives positive changes in the business culture."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6325063)

DA

Deepak A.

Principal Product Manager

> "Potential for Inconsistent Use - Every employee/manager may not use the tool consistently or treat recognition differently which may impact few users unfavorably."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6415329)

MK

Marina K.

Chief Financial Officer

> "The app does work while I am walking down to the break room and want to quickly send a message."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___7117891)

KS

Kerrie S.

PMA

> "Sometimes the products can be dated, or without options like sizes and colors which might limit choices for those intrested."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6327071)

AD

Aravind D.

Architect

> "The ability to redeem awards on the same platform is a significant advantage, eliminating the need for transfers, tokens, or URLs."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6348154)

KK

Kishore K.

Senior Developer

> "Additionally, the integration with other HR systems can sometimes be cumbersome, requiring additional support and effort to ensure seamless operation"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6403103)

FD

Francisco D.

Supervisor

> "Additionally, the app offers a range of customizable options to personalize messages, which increases the impact of the recognition."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6357456)

CM

Chris M.

Software Engineer

> "The descriptions of the rewards is somewhat lacking, as such it's sometimes hard to do research to decide if the reward is the same product available on different stores or websites."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6409783)

BW

Brian W.

Product Manager

> "Not only that but it also helps you identify what type of prize you want to give based on the amount of time spent, the impact, etc"

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6419365)

SM

Seth M.

Process Technician

> "Searching for a specific product can be a little "clunky" and there are too many options that overlap in different categories."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6361538)

VR

Verified Reviewer

Inside Product Specialist

> "Comprehensive Analytics: Provides detailed insights and analytics that help organizations understand employee engagement and areas for improvement."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6408445)

BL

Ben L.

Advisor

> "The ability to find a member of the team to recognize is pretty difficult since our organization is over 50,000 employees."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6331756)

OF

Orianne F.

Graphic Designer

> "It is a great portal for appreciating good work, offering options with different values to acknowledge colleagues in a way that aligns with Worley's unique culture."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6327975)

BR

Bala R.

Senior Lead Technologist

> "There are many ways to submit a recognition, so the interface can get a bit intimidating - especially for a first time user."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6333362)

GD

Gary D.

AVP Associate General Counsel

> "Additionally, it allows employee-to-employee recognition, which I have used several times to recognize people who have worked with me and went above and beyond. "

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6344716)

SkB

Sathish kumar B.

Senior Associate

> "Employee recognition and rewards systems are also not effectively implemented, affecting motivation and engagement levels."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6419405)

MG

Melissa G.

Bookkeeping Expert

> "The Spotlights can be redeemed for a wide variety of gift cards including stores like Target and many local restaurants."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6417240)

GV

Gonzalo V.

Lead Scientist

> "Sometimes the tiers of rewards are far too spaced, so that any recognition below a certain treshold ends up just rounded down to a thank you rather than being rewarded."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6366658)

RA

ROSA A.

Bilingual Executive Assistant

> "The better experience of buying I had when I was travelling to USA and I could use international gifts cards, so that I could bought lots of things in Macys."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6394080)

RE

Rym E.

Territory Sales Manager

> "Cannot access from my mobile phone even when I sign in with my username and password."

[See full review](https://www.capterra.com/p/125670/Workhuman/#Capterra___6486598)

[View Reviews](https://www.capterra.com/p/125670/Workhuman/reviews/)

CJ

Carol J.

Century Club Customer Service Rep

> "This platform allows us to show our appreciation to our co-worker and management staff for all the little things they..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316562)

KM

Kristen M.

Sr. Front End Developer

> "I have image set to not display to avoid clutter in my workspaces, so I just seem spam from matter not in my channels."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316596)

SM

Sean M.

IT Administrator

> "It does help with employee happiness and productivity by incentivizing people with free gifts for a job well..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627961)

KD

Kim D.

Program Manager

> "It was hard to get buy in from higher ups to use the system. And its not possible to edit the kudos if you forgot to..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621461)

CJ

Charlotte J.

Executive Assistant

> "We used Matter for around a year and it was great for our employee recognition - giving the team a chance to shout out..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334650)

JF

Jill F.

Senior UX Architect

> "There is a small bug that makes it a little tricky to assign a feedback category and then start typing the feedback..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334780)

CM

Claire M.

Philanthropy Coordinator

> "My company paid for Matter for one calendar year with a focus on "Feedback Fridays" where we could write praise for..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484594)

Amy H.

Ops Director

> "No one is going to log into a separate system to look at a feed, and while a written shout out is nice... if there's..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627781)

CJ

Charlotte J.

Executive Assistant

> "Also, we found it really useful when announcing birthdays and anniversaries, setting reminders for the team to respond..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334650)

MS

Matt S.

Technician

> "shouldn't my company be giving me this stuff so i can rep them? also, announcing you're changing the matter rewards..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6624487)

HM

Hannah M.

Office Manager

> "We love that it gives employees to recognize each other as well as mangers an opportunity to recognize and shout-out..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6328797)

NS

Natalia S.

Communications and Marketing Specialist

> "I do not like the character limit on the entires because it can be difficult to express my full appreciation for my..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478685)

DB

David B.

Inventory Manager

> "As a remote worker who only gets to collaborate virtually it helps show appreciation for coworkers when it cannot be..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621407)

CT

Carly T.

Corporate Relations

> "Too many notifications received throughout the day on items I don’t need reminders"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621518)

AG

Akemi G.

Product designer

> "Our team uses it daily, and specially at Fridays, and I can say that it brought our remote team together and more..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621438)

BB

Brian B.

SDR

> "Gift card redemption process is a bit too complicated."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473824)

Matt M.

VP of Engineering

> "Getting folks to think slightly larger than themselves through peer recognition and surveys helps a remote-first team..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316814)

MH

Matt H.

CX and Customer Marketing Strategy Lead

> "Over time it starts to lack of impact to provide feedback and alternatively to receive it if there is no benefit."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473925)

AJ

Asa J.

Sales

> "Did you give kudos on a daily or a weekly basis which motivates and can look the spirits of somebody who's done a good..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656313)

NJ

Nick J.

Program Ops Specialist

> "The inability to add emojis within your kudos"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656118)

DG

Diego G.

Billing representative

> "It has revolutionized how my team manages projects and communicates effectively. Despite minor drawbacks, Matter..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188746)

DN

Dwifany N.

Video Editor

> "because I use slack for work, I sometimes find it difficult to find the chat room."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6629236)

BT

Bryn T.

Security Consultant

> "Allows employees to reward each other which also lets management see more of the goings on"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316588)

VR

Verified Reviewer

Sr Director, Finance and Operations

> "I have used similar platforms in the past, but many were cost prohibitive for a small company. "

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484661)

CM

Chloe M.

Change Management Consultant and Project Lead

> "I like that we can take a moment to reflect on the moments of collaboration and positivity we had throughout the week..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6479724)

DB

DJ B.

Inside sales

> "I had some issues adding kudos the first time, couldn't find where to add them."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627945)

SM

Sierra M.

Administrative Float

> "Personal, the ability to publicly recognize and thank employees or coworkers or PRIVATELY thank them."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316641)

ZD

Zay D.

Floor Manager

> "The functionality of selecting is a bit wonky to me"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6326096)

ES

Erin S.

Customer Service Rep

> "positive energy was used and an opportunity for people to share good things about their peers and for supervisors to..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6629970)

DC

Dragos C.

Analyst

> "Not good since my points are lost due to the vendor scamming me."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6466702)

DC

Darla C.

Century Club Support

> "I appreciate being able to praise my co-workers, showing them of a job well done or kodos for helping me out."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6328720)

KL

Kaman L.

Chief of Staff, Global Data

> "I can't really think of any really, perhaps the lack of font options?"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465475)

AM

Amelia M.

Operations Manager

> "It's a nice way to share feedback with team members, and it has encouraged more peer feedback than just manager..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621399)

SB

Simon B.

Media Planner

> "Hard to pinpoint any weaknesses in the service from a user perspective."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316669)

AW

Ashley W.

Director of People, Operations and Culture

> "Instead of waiting until end of year for bonuses, we are able to reward and recognize great work throughout the year."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627688)

SP

Sarah P.

VP of Ops

> "Sometimes I feel like I have to provide praise that isn't warranted."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465619)

DB

David B.

Inventory Manager

> "It has made me more actively engaged in communicating my appreciation and gratitude toward coworkers who have made a..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621407)

AT

Adam T.

Producer

> "Too many notifications."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316579)

NS

Natalia S.

Communications and Marketing Specialist

> "I like that we can customize our options as well to tailor great work appreciation."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478685)

DG

Diego G.

Billing representative

> "Additionally, occasional glitches in the system's performance can disrupt workflow continuity."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188746)

VR

Vlada R.

Designer

> "I also like the flexibility of splitting up the rewards and not having to use the full bank at once."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621650)

AT

Adam T.

Producer

> "I don't know how the rewards program works."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316579)

FJ

Faith J.

Executive Assistant

> "I like that other team members can show their appreciation to you, and vice versa, for not just big accomplishments,..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656408)

LG

Lexie G.

Client Success Manager

> "I do not like how difficult it is to customize."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649549)

CD

Charmaine D.

IT Consultant I

> "Matter makes recognition among peers easier and fun"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6775998)

NM

Nicolas M.

Logistics Specialist

> "Sometimes the visa gift card does not work on every store"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188646)

BL

Brianne L.

Purchasing and Logistics Specialist

> "You get encouraged by your team and it helps to foster a positive family like work envoirnment."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649521)

MS

Matt S.

Technician

> "terrible. why would i spend points on company swag?"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6624487)

JB

Jordan B.

Analyst II

> "The fact it can be integrated with messaging apps like Slack is super convenient."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627761)

JU

Jacinta U.

Cyber security analyst

> "I just don't like that it's a web application if it's a standalone app it would have been great"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6078621)

EB

Emily B.

Chief Operating Officer

> "I've loved using Matter to get my remote team to engage and give each other kudos."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627015)

GS

Gloria S.

Complaint Resolutions Specialist

> "It clogs up my notifications."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6140430)

JM

Juliet M.

Executive Assistant

> "I have had a great experience with matter, whether it's sharing positive feedback or getting to redeem coins to gift..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478615)

AK

Anjesh K.

Software Developer

> "I don’t like the reminder messages in teams"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6062341)

NB

Natausha B.

claim Laison

> "Allows colleagues to interact and award each other"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621432)

EC

Elizabeth C.

Medical Records

> "The kudos don't replenish as fast as i would hope it would."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6119891)

RI

Rod I.

Customer Support Specialist

> "It gives the team a reason to communicate beyond just solving problems and show appreciation for good work."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6622169)

AP

Alessandro P.

SDET

> "I think the message templates get a little old"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6193754)

RI

Rod I.

Customer Support Specialist

> "Matter is a fun way to reward colleagues for good work. while the monetary value is not significant, "it is the..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6622169)

EV

EVA V.

Producer

> "Some individuals may feel left out and sad.."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6120220)

BN

Britt N.

Producer

> "It really gives you a minute to be mindful and reflective, and acknowledge those coworkers that helped you that week."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473355)

Andrew S.

DevOps engineer

> "One downside I noticed was that the software can be slow at times, especially when uploading large files."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___4643880)

CG

Cristian G.

Helpdesk engineer

> "Engaging app that enhances the productivity by engaging the team"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627756)

MF

Mark F.

Data Professional

> "Feedback survey software used in companies (if they use any at all) tends to be generic survey forms with freeform..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3035325)

CD

Charmaine D.

IT Consultant I

> "Matter will make your work environment engaging and fun."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6775998)

SC

Sam C.

Head Of Engineering

> "The weekly MVP always feels broken - we can't work it out!"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188597)

MM

MARIA M.

TELLER

> "ANALITICS REPORTS were one of my favorite things, also earning prices was great."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473771)

GM

Genevieve M.

Operations Manager

> "The cost."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6200928)

OM

Ollie M.

Teller

> "It helps to lose weight, keep you active, and help you sleep better."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484484)

Shubham A.

Associate Director

> "Frequent notifications and reminders tend to frustrate many users, so much so many end up muting or removing the app..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3029581)

DW

Dawn W.

Product Director

> "It's a great way to recognize co-workers for going over and beyond on projects."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621414)

VR

Verified Reviewer

Senior Quality Engineer

> "I didn't like that other people do not have a profile on Matter, I had to invite my colleagues and every time explain..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3038346)

JF

Jill F.

Senior UX Architect

> "It seamlessly integrates with our Slack instance, so it's right there, all the time."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334780)

DC

Danielle C.

Associate Product Manager

> "I find the homepage dashboard sometimes a bit aesthetically confusing to navigate between each person's feedback"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3028796)

AB

Ana B.

Product Designer

> "I enjoyed using Kudos with my colleagues because it fostered a positive and collaborative work environment."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465482)

SK

Spencer K.

Founder

> "Some of the slack integrations were a bit clunky during onboarding."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3021895)

XS

Xan S.

Digital Project Manager

> "Matter makes it easy to recognise my peers and reward great work and spread positivity in the team."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6324223)

GC

Gustavo C.

Product Manager

> "I miss some reminders to review my team again, but probably because we are using the free version."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3022903)

RC

Ron C.

Service Professional

> "The simplicity in UI and navigation of the app"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649505)

VR

Verified Reviewer

Principal

> "The result is that some of the feedback you'll get will be confusing, contradictory, and not helpful at all"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3006835)

[View Reviews](https://www.capterra.com/p/186291/Matter/reviews/)

## User interface

4.79 (2,157)

[Matter](https://www.capterra.com/p/186291/Matter/)

4.63 (378)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

AI Copilot

150

Important

AI/Machine Learning

120

Important

Workhuman

Top features

27/37

-   360 Degree Feedback
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Awards Management
-   Budget Control
-   Chat/Messaging
-   Commenting/Notes
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   eCards
-   Employee Profiles
-   Employee Reward Programs
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Incentive Management
-   Leaderboards
-   Manager-to-Employee Recognition
-   Mobile Access
-   Multi-Language
-   Nominations
-   Ongoing Performance Tracking
-   Peer-to-Peer Recognition
-   Process/Workflow Automation
-   Recognition Tracking
-   Reminders
-   Reporting/Analytics
-   Rewards Catalog
-   Single Sign On
-   Social Recognition
-   Surveys & Feedback
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/125670/Workhuman/#features)

Matter

26/37

-   360 Degree Feedback
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Awards Management
-   Budget Control
-   Chat/Messaging
-   Commenting/Notes
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   eCards
-   Employee Profiles
-   Employee Reward Programs
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Incentive Management
-   Leaderboards
-   Manager-to-Employee Recognition
-   Mobile Access
-   Multi-Language
-   Nominations
-   Ongoing Performance Tracking
-   Peer-to-Peer Recognition
-   Process/Workflow Automation
-   Recognition Tracking
-   Reminders
-   Reporting/Analytics
-   Rewards Catalog
-   Single Sign On
-   Social Recognition
-   Surveys & Feedback
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/186291/Matter/#features)

### Recognition

No recognitions have been awarded to Workhuman

No recognitions have been awarded to Matter

### Deployment & support

Workhuman

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Matter

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Workhuman

-   By Workhuman
-   Located in United States
-   Founded in 1999

Matter

-   By Matter
-   Located in United States
-   Founded in 2017

## Popular Comparisons

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vs

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[Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

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[Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

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[Matter](https://www.capterra.com/p/186291/Matter/)[4.63 (378)](https://www.capterra.com/p/186291/Matter/reviews/)

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[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

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[Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

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Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/125670-140428/Workhuman-vs-Awardco-Employee-Performance)

[Matter](https://www.capterra.com/p/186291/Matter/)[4.63 (378)](https://www.capterra.com/p/186291/Matter/reviews/)

vs

[Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

$1/month

Price

Contact vendor for pricing

4.5

Features

4.8

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/140428-186291/Awardco-Employee-Performance-vs-Matter)

[Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

vs

[Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (700)](https://www.capterra.com/p/170710/Bucketlist/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.8

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/125670-170710/Workhuman-vs-Bucketlist)

[Matter](https://www.capterra.com/p/186291/Matter/)[4.63 (378)](https://www.capterra.com/p/186291/Matter/reviews/)

vs

[Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (700)](https://www.capterra.com/p/170710/Bucketlist/reviews/)

$1/month

Price

Contact vendor for pricing

4.5

Features

4.8

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/170710-186291/Bucketlist-vs-Matter)

[Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

vs

[Lattice](https://www.capterra.com/p/151676/Lattice/)[4.49 (203)](https://www.capterra.com/p/151676/Lattice/reviews/)

Contact vendor for pricing

Price

$10/month

4.7

Features

4.3

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/125670-151676/Workhuman-vs-Lattice)

[Matter](https://www.capterra.com/p/186291/Matter/)[4.63 (378)](https://www.capterra.com/p/186291/Matter/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$1/month

Price

$29/month

4.5

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-186291/Connecteam-vs-Matter)