# Compare PagerDuty vs Zabbix 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PagerDuty and Zabbix based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/125693-135902/PagerDuty-vs-Zabbix-Monitoring-Solution

---

# PagerDuty vs Zabbix Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PagerDutyZabbix2/4 selected

[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.6 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.7 (110)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

[## PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.6 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [219 reviews](#user-reviews)

Positive

209

Neutral

9

Negative

1

[## Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.7 (110)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4

Customer Service

4.2

Reviews Sentiment

Based on [110 reviews](#user-reviews)

Positive

107

Neutral

3

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 2,667 reviews from server monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Alerts/Notifications

4.8

Real-Time Monitoring

NA

Server Monitoring

NA

Real-Time Notifications

4.7

Alerts/Escalation

4.4

85%Fit

High performer

Feature ratings

Alerts/Notifications

4.7

Real-Time Monitoring

4.8

Server Monitoring

4.8

Real-Time Notifications

4.8

Alerts/Escalation

4.5

User satisfaction

User satisfaction

4.6

User reviews[219](https://www.capterra.com/p/125693/PagerDuty/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.2

Customer support

4.4

User satisfaction

4.7

User reviews[110](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

Ease of use

4.0

Functionality

4.5

Value for money

4.8

Customer support

4.2

Price starts from

Price starts from

$10Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

$50Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Engineering teams, Support Teams, System Administrators, NOC teams at any scale -- from startups to Fortune 500 companies.

Best for

Zabbix is used by IT professionals, network administrators, system engineers, cloud operators, managed service providers, financial institutions, and Fortune 500 companies.

## User reviews

Pros & cons

VR

Verified Reviewer

IT Support Engineer

> "It is great to alert us when critical services are needing attention."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7076290)

MN

Matthew N.

Tech lead

> "I did not like the UI, found it a bit cluttered and confusing."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6475475)

DP

Dipesh P.

Lead cloud Architect

> "Reduced downtime, improved team response."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6780630)

AJ

Alexander J.

Senior Software Engineer

> "The UI of the PagerDuty dashboard is not very discoverable, making it difficult to learn about many of the..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4875427)

VR

Verified Reviewer

IT Support Engineer

> "It is a good product and service, and it has helped us out quite a bit."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7076290)

AM

Ally M.

Engineering Manager

> "Its user experience is confusing."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6849707)

VR

Verified Reviewer

IT Manager

> "Administration is easy and responding to pages is also easy."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6868272)

BS

Boyang S.

Junior Data Integration Developer

> "The only downside we have encountered with PagerDuty is that the pricing can be somewhat expensive for..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445)

DP

Dipesh P.

Lead cloud Architect

> "A must have for smooth operations."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6780630)

VR

Verified Reviewer

VP of Eng

> "Expensive, and the on-call schedules with overlays are a bit confusing."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4405922)

Naveeth A.

Support specialist

> "The real time monitoring of our application is highly critical to deliver the higher degree end user..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3724370)

BS

Boyang S.

Junior Data Integration Developer

> "Additionally, the customer support could use some improvement, as responses are sometimes slow."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445)

MA

Mahatma A.

Director of Marketing

> "PagerDuty has been secure and reliable to use."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6868186)

VR

Verified Reviewer

Consultant C2

> "This might cause a confusion between the users and the alerting process."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3740405)

VR

Verified Reviewer

Consultant C2

> "The best thing about this software is that if the user does not respond to the ticket on the PagerDuty portal..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3740405)

VR

Verified Reviewer

Solution Engineer

> "We do not have access to resolved incidents."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3470549)

MF

Marcos F.

SRE Team Lead

> "My overall experience it's that it's a great product. If you need an incident management tool it's the best..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4404049)

SW

Stephen W.

Senior Solutions Engineer

> "For colleagues in some regions, PagerDuty requires VPN to access which can be somewhat inconvenient."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2940049)

VR

Verified Reviewer

Senior Manager

> "Pagerduty is an excellent tool to enable on-call teams to response to and collaborate on operational issues..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4351677)

JS

Jeff S.

Delivery Operations Manager

> "We have not yet found a feature of PagerDuty that we don't like."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4189780)

BS

Boyang S.

Junior Data Integration Developer

> "The integration capabilities have been especially helpful in allowing us to quickly integrate into our..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445)

SW

Stephen W.

Senior Solutions Engineer

> "Pricing for the highest tier is expensive."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2940049)

VR

Verified Reviewer

Technical Support Manager

> "From simple to difficult tasks, leveraging PagerDuty functionality was easy to figure out. "

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6104923)

EM

Emeline M.

Business Team Lead

> "PagerDuty is very expensive and this is why we have decided to switch to another solution"

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2781321)

[View Reviews](https://www.capterra.com/p/125693/PagerDuty/reviews/)

DG

Dawson G.

Network and Systems Administrator

> "Theres an absolute ton of templates that make the "cost of entry" quite low for the tranditional things you may want to monitor (CPU, Memory, Networking, etc) but..."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6824304)

AZ

Amir Z.

Software developer

> "Database structure. When i need to combine e.g. metrics from same interface alias, utilization etc... its real pain in the ass to get thousands of interfaces and..."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___7024901)

VM

Vedran M.

Network engineer

> "Im a Zabbix fan and I use it at my work for professional purposes and also in free time for DIY IoT projects."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___7024935)

SW

Sam W.

Infrastructure Engineer

> "Maintaining Zabbix in and of itself is more challenging, as a self hosted service, it is on the administrator to find modules or templates and these do not always..."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6662587)

AM

Adrian M.

IT monitoring services manager

> "Well, I am working with Zabbix for almost 4 years and I am happy that I can still be challenged by development of new templates for example."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___7024109)

GK

Gaurav K.

Software Engineer

> "Sometimes i will find the Zabbix documentation difficult to navigate or understand, especially for advanced use cases."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___4758093)

RS

Rian S.

Head of IT

> "Not to mention they have some paid for training courses with certifications, which is awesome. If you spend the time to properly read up on Zabbix and get it setup..."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6544949)

Belmin K.

ICT Specialist & Consultant

> "Some configurations might be difficult if you don’t read a lot of documentation."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___4839404)

HN

Harshad N.

Technical Support Expert

> "Visual representation of data in the form of graphs is one of the best factor using this product."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6690293)

Emiliano Ariel V.

Sysadmin

> "There is no work on news systems like Kubernetes and autoscalation."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___2913426)

SW

Sam W.

Infrastructure Engineer

> "A great community to help as well and you're able to meet all your business needs for monitoring and dashboarding in one centralised product."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6662587)

FC

Faustine C.

Networks and Systems Engineer

> "The documentation isn't so clear for first timers, especially when common issues arise during installation or post installation administration."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___2702071)

VR

Verified Reviewer

Devops Engineer

> "I can easily integrate all types of operating systems into Zabbix and track things like server load, CPU utilization, ssh alerts, and much more."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___4739016)

Eder S.

CTO

> "It's a bit hard for those who are new to Zabbix."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___2822815)

[View Reviews](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

## User interface

[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)

4.59 (219)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

4.71 (110)

### Features

PagerDuty

17/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Automatic Backup
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   CPU Monitoring
-   Customizable Dashboard
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Visualization
-   Diagnostic Tools
-   Email Alerts
-   Email Monitoring
-   Event Logs
-   Event Tracking
-   Generative AI
-   Incident Management
-   Inventory Management
-   Issue Management
-   Maintenance Scheduling
-   Monitoring
-   Network Monitoring
-   Patch Management
-   Performance Monitoring
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Risk Alerts
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   SSL Security
-   Status Tracking
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/125693/PagerDuty/#features)

Zabbix

Top features

29/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Automatic Backup
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   CPU Monitoring
-   Customizable Dashboard
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Visualization
-   Diagnostic Tools
-   Email Alerts
-   Email Monitoring
-   Event Logs
-   Event Tracking
-   Generative AI
-   Incident Management
-   Inventory Management
-   Issue Management
-   Maintenance Scheduling
-   Monitoring
-   Network Monitoring
-   Patch Management
-   Performance Monitoring
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Risk Alerts
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   SSL Security
-   Status Tracking
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#features)

### Recognition

No recognitions have been awarded to PagerDuty

No recognitions have been awarded to Zabbix

### Deployment & support

PagerDuty

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zabbix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PagerDuty

-   By PagerDuty
-   Located in United States
-   Founded in 2006

Zabbix

-   By Zabbix
-   Located in Latvia
-   Founded in 2001

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vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$50/month

Price

$67/month

4.5

Features

4.5

4.0

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/135902-141792/Zabbix-Monitoring-Solution-vs-Pulseway)