# Compare PagerDuty vs AlertOps 2026 | Capterra > Unsure of what to choose? Check Capterra to compare AlertOps and PagerDuty based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/125693-160468/PagerDuty-vs-AlertOps --- # AlertOps vs PagerDuty Features and Cost Comparison Last updated April 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AlertOpsPagerDuty2/4 selected [AlertOps](https://www.capterra.com/p/160468/AlertOps/)[4.7 (21)](https://www.capterra.com/p/160468/AlertOps/reviews/) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.6 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/) [## AlertOps](https://www.capterra.com/p/160468/AlertOps/)[4.7 (21)](https://www.capterra.com/p/160468/AlertOps/reviews/) Starting Price $18.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.1 Customer Service 4.5 Reviews Sentiment KP HO Based on [21 reviews](#user-reviews) Positive 21 Neutral 0 Negative 0 [## PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.6 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/) Starting Price $10.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment Based on [219 reviews](#user-reviews) Positive 209 Neutral 9 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Incident Management Software Best performer 30 / 45 Only AlertOps - Activity Dashboard - Audit Management - Audit Trail 19 / 45 Only PagerDuty - Issue Management User satisfaction User satisfaction 4.7 User reviews[21](https://www.capterra.com/p/160468/AlertOps/reviews/) Ease of use 4.1 Functionality 4.6 Value for money 4.7 Customer support 4.5 User satisfaction 4.6 User reviews[219](https://www.capterra.com/p/125693/PagerDuty/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.2 Customer support 4.4 Price starts from Price starts from $18Per User, Per Month - Free version - Free trial Price starts from $10Per Feature, Per Month - Free version - Free trial Best for Best for IT Alerting, IT Incident Management, IT Operations, Help Desk, NOCs and DevOps teams across all industries and sizes  from small MSPs to Fortune 1000 Companies. Best for Engineering teams, Support Teams, System Administrators, NOC teams at any scale -- from startups to Fortune 500 companies. ## User reviews Pros & cons Not enough reviews VR Verified Reviewer IT Support Engineer > "It is great to alert us when critical services are needing attention." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7076290) MN Matthew N. Tech lead > "I did not like the UI, found it a bit cluttered and confusing." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6475475) VR Verified Reviewer IT Support Engineer > "It is a good product and service, and it has helped us out quite a bit." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7076290) AJ Alexander J. Senior Software Engineer > "The UI of the PagerDuty dashboard is not very discoverable, making it difficult to learn about many of the..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4875427) VR Verified Reviewer IT Manager > "Administration is easy and responding to pages is also easy." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6868272) AM Ally M. Engineering Manager > "Its user experience is confusing." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6849707) DP Dipesh P. Lead cloud Architect > "Reduced downtime, improved team response." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6780630) BS Boyang S. Junior Data Integration Developer > "The only downside we have encountered with PagerDuty is that the pricing can be somewhat expensive for..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445) Naveeth A. Support specialist > "The real time monitoring of our application is highly critical to deliver the higher degree end user..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3724370) VR Verified Reviewer VP of Eng > "Expensive, and the on-call schedules with overlays are a bit confusing." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4405922) MA Mahatma A. Director of Marketing > "PagerDuty has been secure and reliable to use." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6868186) BS Boyang S. Junior Data Integration Developer > "Additionally, the customer support could use some improvement, as responses are sometimes slow." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445) VR Verified Reviewer Consultant C2 > "The best thing about this software is that if the user does not respond to the ticket on the PagerDuty portal..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3740405) VR Verified Reviewer Consultant C2 > "This might cause a confusion between the users and the alerting process." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3740405) DP Dipesh P. Lead cloud Architect > "A must have for smooth operations." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6780630) SW Stephen W. Senior Solutions Engineer > "For colleagues in some regions, PagerDuty requires VPN to access which can be somewhat inconvenient." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2940049) MF Marcos F. SRE Team Lead > "My overall experience it's that it's a great product. If you need an incident management tool it's the best..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4404049) JS Jeff S. Delivery Operations Manager > "We have not yet found a feature of PagerDuty that we don't like." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4189780) VR Verified Reviewer Senior Manager > "Pagerduty is an excellent tool to enable on-call teams to response to and collaborate on operational issues..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4351677) VR Verified Reviewer Solution Engineer > "We do not have access to resolved incidents." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3470549) BS Boyang S. Junior Data Integration Developer > "The integration capabilities have been especially helpful in allowing us to quickly integrate into our..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445) SW Stephen W. Senior Solutions Engineer > "Pricing for the highest tier is expensive." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2940049) VR Verified Reviewer Technical Support Manager > "From simple to difficult tasks, leveraging PagerDuty functionality was easy to figure out. " [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6104923) EM Emeline M. Business Team Lead > "PagerDuty is very expensive and this is why we have decided to switch to another solution" [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2781321) [View Reviews](https://www.capterra.com/p/125693/PagerDuty/reviews/) ## User interface 4.67 (21) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) 4.59 (219) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features AlertOps Top features 30/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Management - Audit Trail - Communications Management - Compliance Management - Corrective and Preventive Actions (CAPA) - Customizable Reports - Customizable Templates - Data Visualization - Disaster Recovery - Document Management - Email Alerts - Event Logs - Forms Management - Generative AI - Incident Reporting - Investigation Management - Issue Management - IT Incident Management - Maintenance Scheduling - Mobile Alerts - Monitoring - Multi-Channel Communication - Multi-Language - On Call Scheduling - OSHA Compliance - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Reminders - Risk Alerts - Risk Analysis - Risk Assessment - Safety Incident Management - Self Service Portal - Service Level Agreement (SLA) Management - Single Sign On - Status Tracking - Task Management - Third-Party Integrations - Ticket Management - Workflow Management [See all features](https://www.capterra.com/p/160468/AlertOps/#features) PagerDuty 19/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Management - Audit Trail - Communications Management - Compliance Management - Corrective and Preventive Actions (CAPA) - Customizable Reports - Customizable Templates - Data Visualization - Disaster Recovery - Document Management - Email Alerts - Event Logs - Forms Management - Generative AI - Incident Reporting - Investigation Management - Issue Management - IT Incident Management - Maintenance Scheduling - Mobile Alerts - Monitoring - Multi-Channel Communication - Multi-Language - On Call Scheduling - OSHA Compliance - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Reminders - Risk Alerts - Risk Analysis - Risk Assessment - Safety Incident Management - Self Service Portal - Service Level Agreement (SLA) Management - Single Sign On - Status Tracking - Task Management - Third-Party Integrations - Ticket Management - Workflow Management [See all features](https://www.capterra.com/p/125693/PagerDuty/#features) ### Recognition No recognitions have been awarded to AlertOps PagerDuty is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support AlertOps Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PagerDuty Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AlertOps - By AlertOps - Located in United States - Founded in 2014 PagerDuty - By PagerDuty - Located in United States - Founded in 2006 ## Popular Comparisons [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (714)](https://www.capterra.com/p/132997/Freshservice/reviews/) $10/month Price $19/month 4.4 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/125693-132997/PagerDuty-vs-Freshservice) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) $10/month Price $15/month 4.4 Features 4.5 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/125693-135453/PagerDuty-vs-Datadog-Cloud-Monitoring) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (349)](https://www.capterra.com/p/168192/Site24x7/reviews/) $10/month Price $10/month 4.4 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/125693-168192/PagerDuty-vs-Site24x7) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) $10/month Price $20/month 4.4 Features 4.5 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/125693-227102/PagerDuty-vs-JIRA-Service-Management) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) $10/month Price $10 4.4 Features 4.5 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/118128-125693/New-Relic-vs-PagerDuty) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (231)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) $10/month Price $16/month 4.4 Features 4.4 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/125693-179501/PagerDuty-vs-ManageEngine-Service-Desk-Plus) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/) $10/month Price $11.55/month 4.4 Features 4.5 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/125693-170236/PagerDuty-vs-OpsGenie) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [xMatters](https://www.capterra.com/p/116750/xMatters/)[4.55 (141)](https://www.capterra.com/p/116750/xMatters/reviews/) $10/month Price $9/month 4.4 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/116750-125693/xMatters-vs-PagerDuty) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $10/month Price $67/month 4.4 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/125693-141792/PagerDuty-vs-Pulseway)