--- title: "Compare PagerDuty vs AlertOps 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare PagerDuty and AlertOps based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/125693-160468/PagerDuty-vs-AlertOps" page_type: "comparison" language: "en" --- # PagerDuty vs AlertOps Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PagerDutyAlertOps2/4 selected [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.6 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/) [AlertOps](https://www.capterra.com/p/160468/AlertOps/)[4.7 (21)](https://www.capterra.com/p/160468/AlertOps/reviews/) [## PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.6 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/) Starting Price $10.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [221 reviews](#user-reviews) Positive 211 Neutral 9 Negative 1 [## AlertOps](https://www.capterra.com/p/160468/AlertOps/)[4.7 (21)](https://www.capterra.com/p/160468/AlertOps/reviews/) Starting Price $18.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.1 Customer Service 4.5 Reviews Sentiment KP HO Based on [21 reviews](#user-reviews) Positive 21 Neutral 0 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. 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Best for IT Alerting, IT Incident Management, IT Operations, Help Desk, NOCs and DevOps teams across all industries and sizes  from small MSPs to Fortune 1000 Companies. ## User reviews Pros & cons HV Hrithik V. Software Engineer - Trading Systems > "PagerDuty makes on-call management and incident response simpler." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7172037) HV Hrithik V. Software Engineer - Trading Systems > "The UI can feel a bit dense, and finding specific settings occasionally requires navigating through..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7172037) VR Verified Reviewer IT Support Engineer > "It is great to alert us when critical services are needing attention." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7076290) MN Matthew N. Tech lead > "I did not like the UI, found it a bit cluttered and confusing." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6475475) DP Dipesh P. Lead cloud Architect > "Reduced downtime, improved team response." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6780630) AM Ally M. Engineering Manager > "Its user experience is confusing." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6849707) VR Verified Reviewer IT Support Engineer > "It is a good product and service, and it has helped us out quite a bit." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7076290) AJ Alexander J. Senior Software Engineer > "The UI of the PagerDuty dashboard is not very discoverable, making it difficult to learn about many of..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4875427) VR Verified Reviewer IT Manager > "Administration is easy and responding to pages is also easy." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6868272) BS Boyang S. Junior Data Integration Developer > "The only downside we have encountered with PagerDuty is that the pricing can be somewhat expensive for..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445) DP Dipesh P. Lead cloud Architect > "A must have for smooth operations." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6780630) VR Verified Reviewer VP of Eng > "Expensive, and the on-call schedules with overlays are a bit confusing." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4405922) MA Mahatma A. Director of Marketing > "PagerDuty has been secure and reliable to use." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6868186) BS Boyang S. Junior Data Integration Developer > "Additionally, the customer support could use some improvement, as responses are sometimes slow." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445) MF Marcos F. SRE Team Lead > "My overall experience it's that it's a great product. If you need an incident management tool it's the..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4404049) JS Jeff S. Delivery Operations Manager > "We have not yet found a feature of PagerDuty that we don't like." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4189780) VR Verified Reviewer Senior Manager > "Pagerduty is an excellent tool to enable on-call teams to response to and collaborate on operational..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4351677) VR Verified Reviewer Consultant C2 > "This might cause a confusion between the users and the alerting process." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3740405) BS Boyang S. Junior Data Integration Developer > "The integration capabilities have been especially helpful in allowing us to quickly integrate into our..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445) VR Verified Reviewer Solution Engineer > "We do not have access to resolved incidents." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3470549) VR Verified Reviewer Technical Support Manager > "From simple to difficult tasks, leveraging PagerDuty functionality was easy to figure out. " [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6104923) SW Stephen W. Senior Solutions Engineer > "For colleagues in some regions, PagerDuty requires VPN to access which can be somewhat inconvenient." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2940049) Naveeth A. Support specialist > "The real time monitoring of our application is highly critical to deliver the higher degree end user..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3724370) SW Stephen W. Senior Solutions Engineer > "Pricing for the highest tier is expensive." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2940049) VR Verified Reviewer Consultant C2 > "The best thing about this software is that if the user does not respond to the ticket on the PagerDuty..." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3740405) EM Emeline M. Business Team Lead > "PagerDuty is very expensive and this is why we have decided to switch to another solution" [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2781321) BS Boyang S. Junior Data Integration Developer > "We have experienced a few hiccups with customer support, but otherwise our experience has been positive." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445) MN Matthew N. Tech lead > "I did not like the UI, found it a bit cluttered and confusing." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6475475) JV Jacob V. Systems Administrator > "Excellent experience, perfect for managing our oncall rotations." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4365370) AM Ally M. Engineering Manager > "Its user experience is confusing." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6849707) VR Verified Reviewer Site reliability Engineer > "I really like its incident reporting feature and integration." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3807458) BS Boyang S. Junior Data Integration Developer > "Additionally, the customer support could use some improvement, as responses are sometimes slow." [See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445) [View Reviews](https://www.capterra.com/p/125693/PagerDuty/reviews/) Not enough reviews ## User interface [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) 4.59 (221) [AlertOps](https://www.capterra.com/p/160468/AlertOps/) 4.67 (21) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features PagerDuty 16/50 - Activity Dashboard - Adaptive Learning - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Audit Management - Audit Trail - Autonomous Task Execution - Communications Management - Compliance Management - Constant Monitoring - Corrective and Preventive Actions (CAPA) - Cross-system Integration - Customizable Reports - Customizable Templates - Data Visualization - Decision Making - Disaster Recovery - Document Management - Email Alerts - Event Logs - Forms Management - Generative AI - Incident Reporting - Investigation Management - Issue Management - IT Incident Management - Maintenance Scheduling - Mobile Alerts - Monitoring - Multi-Channel Communication - Multi-Language - Multi-step Planning - Natural Language Interaction - On Call Scheduling - OSHA Compliance - Proactive Assistance - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Reminders - Risk Alerts - Risk Analysis - Risk Assessment - Safety Incident Management - Self Service Portal - Service Level Agreement (SLA) Management - Single Sign On [See all features](https://www.capterra.com/p/125693/PagerDuty/#features) AlertOps Top features 25/50 - Activity Dashboard - Adaptive Learning - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Audit Management - Audit Trail - Autonomous Task Execution - Communications Management - Compliance Management - Constant Monitoring - Corrective and Preventive Actions (CAPA) - Cross-system Integration - Customizable Reports - Customizable Templates - Data Visualization - Decision Making - Disaster Recovery - Document Management - Email Alerts - Event Logs - Forms Management - Generative AI - Incident Reporting - Investigation Management - Issue Management - IT Incident Management - Maintenance Scheduling - Mobile Alerts - Monitoring - Multi-Channel Communication - Multi-Language - Multi-step Planning - Natural Language Interaction - On Call Scheduling - OSHA Compliance - Proactive Assistance - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Reminders - Risk Alerts - Risk Analysis - Risk Assessment - Safety Incident Management - Self Service Portal - Service Level Agreement (SLA) Management - Single Sign On [See all features](https://www.capterra.com/p/160468/AlertOps/#features) ### Recognition PagerDuty is recognized as a top-rated tool in 2 Capterra Shortlist reports No recognitions have been awarded to AlertOps ### Deployment & support PagerDuty Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos AlertOps Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PagerDuty - By PagerDuty - Located in United States - Founded in 2006 AlertOps - By AlertOps - Located in United States - Founded in 2014 ## Popular Comparisons [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.55 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) $10/month Price $19/month 4.4 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/125693-132997/PagerDuty-vs-Freshservice) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) $10/month Price $10/month 4.4 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/125693-168192/PagerDuty-vs-Site24x7) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.57 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) $10/month Price $15/month 4.4 Features 4.5 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/125693-135453/PagerDuty-vs-Datadog-Cloud-Monitoring) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.46 (778)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) $10/month Price $20/month 4.4 Features 4.5 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/125693-227102/PagerDuty-vs-JIRA-Service-Management) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) $10/month Price $10 4.4 Features 4.5 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/118128-125693/New-Relic-vs-PagerDuty) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (156)](https://www.capterra.com/p/170236/OpsGenie/reviews/) $10/month Price $11.55/month 4.4 Features 4.5 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/125693-170236/PagerDuty-vs-OpsGenie) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (234)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) $10/month Price $16/month 4.4 Features 4.4 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/125693-179501/PagerDuty-vs-ManageEngine-Service-Desk-Plus) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [xMatters](https://www.capterra.com/p/116750/xMatters/)[4.55 (141)](https://www.capterra.com/p/116750/xMatters/reviews/) $10/month Price $9/month 4.4 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/116750-125693/xMatters-vs-PagerDuty) [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/) $10/month Price $67/month 4.4 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/125693-141792/PagerDuty-vs-Pulseway)