# Compare PagerDuty vs ManageEngine Applications Manager 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ManageEngine Applications Manager and PagerDuty based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/125693-172323/PagerDuty-vs-ManageEngine-Applications-Manager

---

# ManageEngine Applications Manager vs PagerDuty Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ManageEngine Applications ManagerPagerDuty2/4 selected

[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.6 (255)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.6 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

[## ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.6 (255)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting Price

$395.00/year

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [255 reviews](#user-reviews)

Positive

247

Neutral

7

Negative

1

[## PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.6 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [219 reviews](#user-reviews)

Positive

209

Neutral

9

Negative

1

What’s your intended use case?

## Summary

* * *

Features in Application Performance Management Software

Best performer

35 / 41

Only ManageEngine Applications Manager

-   Activity Dashboard
-   Activity Tracking
-   Application Management

14 / 41

Only PagerDuty

-   Incident Management
-   Single Sign On
-   Workflow Management

User satisfaction

User satisfaction

4.6

User reviews[255](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.7

Customer support

4.7

User satisfaction

4.6

User reviews[219](https://www.capterra.com/p/125693/PagerDuty/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$395Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$10Per Feature, Per Month

-   Free version
-   Free trial

Best for

Best for

Small, medium as well as large organizations that require constant and comprehensive monitoring of their applications & servers(App servers, DB servers, Cloud apps, VMs, Middleware components, etc.).

Best for

Engineering teams, Support Teams, System Administrators, NOC teams at any scale -- from startups to Fortune 500 companies.

## User reviews

Pros & cons

SKG

Susanta Kumar G.

Asst. General Manager IDT

> "Applications Manager delivers robust, enterprise-grade Application Performance Monitoring (APM)—including features like real-time monitoring and root cause..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7046993)

CY

Chris Y.

Operations Manager

> "Some features that are available in the desktop version are missing in the mobile application, and this reduces the ability of monitoring while on the..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785502)

RA

RITHIK A.

Senior Software Engineer

> "The platform provides comprehensive monitoring for applications, servers, databases, and cloud infrastructure from a single dashboard."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7108067)

NS

Nina S.

Head of Business Development

> "It integrated with certain legacy systems as they are not compatible and need to be configured and supported.​ The licensing model is so structured that it..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6764510)

RB

Ritu B.

Computer Facilitator

> "Java and .NET monitoring is superb since it provides detailed performance analysis and the feature that detects anomalies also provides great support in..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6764327)

PE

Paketleme E.

Technical Support officer

> "There were some issues with the reporting module especially when working with very large data sets which at times ran out of time while compiling extensive..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6770001)

MA

Mohamed A.

IT Infrastructure and Technical Support Manager

> "It helped for our Java-based CRM where It highlighted the session timings and memory allocation that I could quickly address and avoid session crashes..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6771385)

NC

Nayan C.

IT Manager

> "Occasional delays in alert delivery may lead to challenges in promptly identifying outages in critical applications."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7044536)

KJ

Kevyn J.

Systems Engineer

> "It helps me to monitor all important aspects in our applications including response time and server status and enables us to control for downtime."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6787444)

HB

Hicham B.

Cloud Architect

> "Some of the systems that had to be monitored were older systems needed fine tuning and did not come with installation profiles, thereby slowing down and..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785540)

HB

Hicham B.

Cloud Architect

> "ManageEngine Applications Manager’s agility and comprehensiveness are its capacity to manage almost any application or service, whether a database, a..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785540)

FM

Faisal M.

Senior Portfolio Manager

> "The synthetic transaction monitoring can sometimes fail to detect certain issues that are noticeable by actual users."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6784764)

KM

Kabelo M.

security analyst

> "Compared to premium APM tools like New Relic or AppDynamics, Applications Manager provides solid application performance monitoring (especially with APM..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6837973)

LS

Lucia S.

Data Center Operator

> "There is a lack of detailed approaches analyzing possible long-term trends to help decide on the allocations of resources."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6787436)

FM

Faisal M.

Senior Portfolio Manager

> "Application monitoring enables me to notice problems and fix them before they become something major, as it will keep all of our applications running..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6784764)

OA

OMAR A.

Senior Professor

> "There were some additional processes that were not covered in the documentation when installing custom metrics, which I encountered personally."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6771308)

AR

Alejandro R.

Marketing Manager

> "This approach enabled me to quickly find sources of delays and utilize my problem-solving skills in preventing such problems from affecting the users."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6769972)

CG

Cynthia G.

Administrative Chief

> "A few of them did not correlate with what was displayed in the hypervisor dashboards so it was necessary to double check on that."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6767780)

HR

Henrijs R.

System Administrator

> "The ability to track and use a threshold-based alerting and adaptive utilizing the baselining capability was also very beneficial for me."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6779167)

MM

Mohamed M.

Area Manager

> "The mobile application had several limitations, especially in terms of usability during detailed analyses."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6770015)

SP

Salahudeen P.

Chief Financial Officer

> "Potential to set boundaries for CPU usage, response time, and disk I/O turned out to be very helpful in preventing many issues related to performance."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6775034)

MA

Murat A.

IT Professor

> "I could also get a little frustrated when using it to look for patterns across a quarter-long deployment cycle."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6774249)

JC

Jerome C.

Customer Support Manager

> "The synthetic transaction monitoring has been useful in emulating the user activity and thus being able to check the reliability of the application.​"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6783432)

KM

Kabelo M.

security analyst

> "The interface feels a bit clunky and dated compared to modern APM tools like Datadog or Dynatrace."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6837973)

RA

RITHIK A.

Senior Software Engineer

> "This centralized visibility helps quickly identify performance issues and maintain system stability."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7108067)

EC

Emma C.

Plant and Quality Manager

> "I encountered a problem when monitoring those applications in terms of the use of their scripting component."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6773742)

AT

Alexandru T.

Project Quality Manager

> "It becomes imperative in the growth of our operations that Application Manager from ManageEngine could be able to handle the increased load without..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785586)

CP

Chamberlain P.

Electrical Engineer

> "I experienced a minor issue with monitoring third-party services that integrated with an API."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6793156)

CL

Chhun L.

Systems Admin

> "The ability to create customizable dashboards has been invaluable in tailoring the monitoring experience to our specific needs, providing a quick overview..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6272379)

AU

Adrian U.

Internal Medicine

> "These led to small inaccuracies that need to be checked before going for optimization procedures."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6767736)

CK

Cezmi K.

Coordinator Assistant

> "I liked that I could manage our VMware VMs along with on-prem Oracle databases we support without switching between different applications."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6771315)

DB

Duniemu B.

IT Project Manager

> "In one case, we only realized that our Redis cache is down after a few minutes has passed."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6779090)

CL

Chhun L.

Systems Admin

> "We can create personalized dashboards tailored to their specific monitoring needs, providing a quick and efficient overview of critical metrics."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6272379)

BA

Britto A.

Endpoint Security

> "Due to certain users, the application can become highly resource-intensive, especially when monitoring a lot of endpoints."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6470984)

OK

Ong K.

Lead Engineer

> "Excellent customer support paired with extensive documentation ensures rapid onboarding, efficient troubleshooting, and a smoother overall experience,..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6684959)

CL

Chhun L.

Systems Admin

> "The application itself can be resource-intensive, affecting system performance, especially in environments with limited resources."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6272379)

SD

Shailesh D.

Server Administrator

> "ManageEngine Application Manager is a cost effective and feature rich monitoring tool offering comprehensive coverage of servers, application, database,..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6603877)

HC

Hector C.

Import Manager

> "It does not offer further in-depth features related to reporting which is the case in most of the products in the market."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6751643)

Purushottam S.

Head IT Operations

> "Its ability to track multiple scenarios of monitoring & its capability to cater to any application & use case once explained properly to the support team &..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6627468)

Purushottam S.

Head IT Operations

> "Its still unable to create business dependency mapping through discovery even after creating admin credentials"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6627468)

JC

Jerome C.

Customer Support Manager

> "It is helpful that Applications Manager can monitor servers, databases, and the users’ experiences in one application."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6783432)

LT

Laura T.

Marketing - Designer

> "It can be a bit overwhelming with the amount of features available, requiring time to fully master."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6510147)

ML

Miles L.

Jr. Network and System Administrator

> "Applications Manager delivers on its promises, providing extensive monitoring capabilities and real-time performance insights. While it requires some..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6706082)

DG

Daniel G.

IT Manager

> "Not able to make use of all features which is our own fault."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6762443)

FM

Faisal M.

Senior Portfolio Manager

> "I personally like real time alerts of ManageEngine Applications Manager as well as AI on new Anomaly Detection."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6784764)

EA

Esther A.

Project Manager

> "I did experience some difficulties when it comes to configuration of the alert."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6787478)

OK

Ouria K.

Data Scientist

> "The solution can be considered very user-friendly with a clear representation of the state and performance of the system that can be achieved through..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785570)

SU

Stephen U.

System Administrator

> "The mobile application, if available, may lack certain features and functionality present in the desktop version, limiting the ability to manage and..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6139091)

AY

Adjmal Y.

Technician

> "Such factors make it possible for us to forecast needs and consequently determine the most effective use of the resources available.​"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785606)

KM

Kabelo M.

security analyst

> "Outdated User Interface (UI)"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6837973)

MA

Mohamed A.

IT Infrastructure and Technical Support Manager

> "My favorite feature of it is the fact that it points out the areas of constraint at the functional transaction level."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6771385)

DC

David C.

Sr Tech Engineer

> "Implementing scripts when an alarm occurs is kind of a pain."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6377926)

TD

Teodor D.

Data Engineer

> "ManageEngine Applications Manager is exceptional in its real time monitoring of applications and servers."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6790727)

MG

Marek G.

CTO

> "The tool may fall short in providing in depth trend analysis, which is crucial for understanding performance patterns and predicting potential issues."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6130144)

CC

Chanté C.

Data protection officer

> "ManageEngine Application manager offer robust monitoring capabilities for a wide variety of applications, servers and databases."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6709633)

SC

Sateesh C.

System Administrator

> "The tool may not provide enough support for monitoring microservices"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4817233)

YC

Yuri C.

Area Manager

> "Its real-time console enhances system visibility in order to allow easy and swift decision making.​"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6765236)

MV

Michael V.

Desktop Support Analyst

> "The reporting capabilities can be limited and may not provide enough detail."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4989842)

AN

Amarachi N.

Technical Engineer

> "Applications Manager scales well with our growing infrastructure, effortlessly accommodating an increasing number of applications and resources without..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6260056)

ZB

Zoraid B.

Director I.T Infrastructure and Security

> "Updating to newer versions can sometimes be a hassle, with potential compatibility issues."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6050229)

MM

Mohamed M.

Area Manager

> "Some of the most satisfactory work was done in comparing and associating the application metrics data with infrastructure data."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6770015)

ZS

Ziauddin S.

DevOps Engineer

> "The tool may not be suitable for monitoring highly distributed or complex environments"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4852411)

AO

Amer O.

IT Manager

> "I could easily find slow transactions from the front-end till the database level without moving between the tools."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6773758)

RE

Rick E.

Sr. Systems Engineer

> "no dislikes about the product in the recent times"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6315360)

YA

Yusra A.

IT Engineer

> "Due to performance tracking and detailed analysis it is now easy to identify the performance lags and fix them expeditiously."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6765020)

DV

Diego V.

Support Engineer

> "The alerting system can be overwhelming and may generate too many false positives."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___5000922)

AY

Adjmal Y.

Technician

> "It is useful in anticipating capacity requirements and this makes it ideal for use in the position of an Applications Manager."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785606)

JC

Jorge C.

Technical support

> "The tool may not provide enough support for certain databases."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4939667)

JF

Javier F.

Partners Responsible

> "The software offers comprehensive monitoring and alerting features that help me streamline performance management."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6481035)

UP

ŁUkasz P.

IT Infrastructure Specialist

> "Notorious problems with updating the Applications Manager plugin in OpManager, problems with monitoring devices using SNMP, the graphical interface is not..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4167669)

AZ

Ana Z.

It Administrative

> "I appreciate the customizable dashboards and real-time alerts, making it easy to keep track of my applications' health."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6432514)

JY

Jonathan Y.

Especialista Tecnico

> "Some users have reported difficulty configuring the tool to meet their specific needs."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4866620)

CM

Christ M.

Social Media Manager

> "This means that one can have different performance indicators to track across the entire infrastructure thus making task easy to handle.​"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6791426)

RS

Rajesh S.

Assistant Manager

> "UI is little clumsy, difficult to troubleshoot in case of errors"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___5081161)

KN

Kharendwe N.

IT Infrastructure Engineer

> "Applications Manager provides an outstanding tool to monitor performance and smooth with deployment."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6840261)

ZS

Zeeshan S.

Network Support Analyst

> "Some users have reported difficulty integrating the tool with their existing systems."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___5011511)

YC

Yuri C.

Area Manager

> "With over 130 technologies supported by ManageEngine Applications Manager, getting an instance of our hybrid infrastructure is easy and straightforward."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6765236)

MM

Matthew M.

IT Specialist

> "The price can be prohibitive for small businesses."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___5031521)

Abdul B.

IT Executive

> "It was quite nice, im satisfied with the trainings, the trainer also helps us to improving our management skills."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7098222)

VR

Verified Reviewer

Research Analyst

> "ManageEngine Application Manager falls short is in the setup process, which can be complicated and time-consuming, particularly for less experienced users"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4660877)

[View Reviews](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

VR

Verified Reviewer

IT Support Engineer

> "It is great to alert us when critical services are needing attention."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7076290)

MN

Matthew N.

Tech lead

> "I did not like the UI, found it a bit cluttered and confusing."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6475475)

DP

Dipesh P.

Lead cloud Architect

> "Reduced downtime, improved team response."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6780630)

AJ

Alexander J.

Senior Software Engineer

> "The UI of the PagerDuty dashboard is not very discoverable, making it difficult to learn about many of the..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4875427)

VR

Verified Reviewer

IT Support Engineer

> "It is a good product and service, and it has helped us out quite a bit."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7076290)

AM

Ally M.

Engineering Manager

> "Its user experience is confusing."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6849707)

VR

Verified Reviewer

IT Manager

> "Administration is easy and responding to pages is also easy."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6868272)

BS

Boyang S.

Junior Data Integration Developer

> "The only downside we have encountered with PagerDuty is that the pricing can be somewhat expensive for..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445)

DP

Dipesh P.

Lead cloud Architect

> "A must have for smooth operations."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6780630)

VR

Verified Reviewer

VP of Eng

> "Expensive, and the on-call schedules with overlays are a bit confusing."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4405922)

Naveeth A.

Support specialist

> "The real time monitoring of our application is highly critical to deliver the higher degree end user..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3724370)

BS

Boyang S.

Junior Data Integration Developer

> "Additionally, the customer support could use some improvement, as responses are sometimes slow."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445)

MA

Mahatma A.

Director of Marketing

> "PagerDuty has been secure and reliable to use."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6868186)

VR

Verified Reviewer

Consultant C2

> "This might cause a confusion between the users and the alerting process."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3740405)

VR

Verified Reviewer

Consultant C2

> "The best thing about this software is that if the user does not respond to the ticket on the PagerDuty portal..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3740405)

VR

Verified Reviewer

Solution Engineer

> "We do not have access to resolved incidents."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3470549)

MF

Marcos F.

SRE Team Lead

> "My overall experience it's that it's a great product. If you need an incident management tool it's the best..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4404049)

SW

Stephen W.

Senior Solutions Engineer

> "For colleagues in some regions, PagerDuty requires VPN to access which can be somewhat inconvenient."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2940049)

VR

Verified Reviewer

Senior Manager

> "Pagerduty is an excellent tool to enable on-call teams to response to and collaborate on operational issues..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4351677)

JS

Jeff S.

Delivery Operations Manager

> "We have not yet found a feature of PagerDuty that we don't like."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4189780)

BS

Boyang S.

Junior Data Integration Developer

> "The integration capabilities have been especially helpful in allowing us to quickly integrate into our..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445)

SW

Stephen W.

Senior Solutions Engineer

> "Pricing for the highest tier is expensive."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2940049)

VR

Verified Reviewer

Technical Support Manager

> "From simple to difficult tasks, leveraging PagerDuty functionality was easy to figure out. "

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6104923)

EM

Emeline M.

Business Team Lead

> "PagerDuty is very expensive and this is why we have decided to switch to another solution"

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2781321)

[View Reviews](https://www.capterra.com/p/125693/PagerDuty/reviews/)

## User interface

4.61 (255)

[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)

4.59 (219)

### Features

ManageEngine Applications Manager

Top features

35/41

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Audit Management
-   Baseline Manager
-   Bottleneck Identification
-   Collaboration Tools
-   Container Monitoring
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Import/Export
-   Data Visualization
-   Diagnostic Tools
-   Drag & Drop
-   Email Alerts
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Tracking
-   Monitoring
-   Performance Metrics
-   Prioritization
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Resource Management
-   Root Cause Analysis
-   Server Monitoring
-   Single Sign On
-   SSL Security
-   Status Tracking
-   Third-Party Integrations
-   Transaction Monitoring
-   Trend Analysis
-   Uptime Reporting
-   Workflow Management

[See all features](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#features)

PagerDuty

14/41

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Audit Management
-   Baseline Manager
-   Bottleneck Identification
-   Collaboration Tools
-   Container Monitoring
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Import/Export
-   Data Visualization
-   Diagnostic Tools
-   Drag & Drop
-   Email Alerts
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Tracking
-   Monitoring
-   Performance Metrics
-   Prioritization
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Resource Management
-   Root Cause Analysis
-   Server Monitoring
-   Single Sign On
-   SSL Security
-   Status Tracking
-   Third-Party Integrations
-   Transaction Monitoring
-   Trend Analysis
-   Uptime Reporting
-   Workflow Management

[See all features](https://www.capterra.com/p/125693/PagerDuty/#features)

### Recognition

No recognitions have been awarded to ManageEngine Applications Manager

No recognitions have been awarded to PagerDuty

### Deployment & support

ManageEngine Applications Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PagerDuty

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ManageEngine Applications Manager

-   By ManageEngine
-   Located in United States
-   Founded in 1996

PagerDuty

-   By PagerDuty
-   Located in United States
-   Founded in 2006

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[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

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$10/month

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4.4

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[View full comparison](https://www.capterra.com/compare/125693-135453/PagerDuty-vs-Datadog-Cloud-Monitoring)

[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.61 (255)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

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$395/year

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4.7

Features

4.5

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/81932-172323/Dynatrace-vs-ManageEngine-Applications-Manager)

[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

vs

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$10/month

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4.4

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/125693-168192/PagerDuty-vs-Site24x7)

[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.61 (255)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

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$395/year

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4.7

Features

4.5

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135902-172323/Zabbix-Monitoring-Solution-vs-ManageEngine-Applications-Manager)

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$20/month

4.4

Features

4.5

4.3

Ease of Use

4.2

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[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.61 (255)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

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4.7

Features

4.5

4.6

Ease of Use

4.2

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[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

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4.3

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[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.61 (255)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

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4.7

Features

4.6

4.6

Ease of Use

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