---
title: "Compare PagerDuty vs ManageEngine Applications Manager 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare PagerDuty and ManageEngine Applications Manager based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/125693-172323/PagerDuty-vs-ManageEngine-Applications-Manager"
page_type: "comparison"
language: "en"
---

# PagerDuty vs ManageEngine Applications Manager Features and Cost Comparison

Last updated September 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PagerDutyManageEngine Applications Manager2/4 selected

[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.6 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.6 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

[## PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.6 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [221 reviews](#user-reviews)

Positive

211

Neutral

9

Negative

1

[## ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.6 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting Price

$395.00/year

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [268 reviews](#user-reviews)

Positive

260

Neutral

7

Negative

1

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What’s your intended use case?

## Summary

* * *

Features in Application Performance Management Software

12 / 50

Only PagerDuty

-   Incident Management
-   Single Sign On

Best performer

31 / 50

Only ManageEngine Applications Manager

-   Activity Dashboard
-   Activity Tracking
-   Application Management

User satisfaction

User satisfaction

4.6

User reviews[221](https://www.capterra.com/p/125693/PagerDuty/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.2

Customer support

4.3

User satisfaction

4.6

User reviews[268](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$10Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

$395Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Organizations of all sizes across technology, financial services, healthcare, retail, government, education, and nonprofit industries.

Best for

Small, medium as well as large organizations that require constant and comprehensive monitoring of their applications & servers(App servers, DB servers, Cloud apps, VMs, Middleware components, etc.).

## User reviews

Pros & cons

HV

Hrithik V.

Software Engineer - Trading Systems

> "PagerDuty makes on-call management and incident response simpler."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7172037)

HV

Hrithik V.

Software Engineer - Trading Systems

> "The UI can feel a bit dense, and finding specific settings occasionally requires navigating through..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7172037)

VR

Verified Reviewer

IT Support Engineer

> "It is great to alert us when critical services are needing attention."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7076290)

MN

Matthew N.

Tech lead

> "I did not like the UI, found it a bit cluttered and confusing."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6475475)

DP

Dipesh P.

Lead cloud Architect

> "Reduced downtime, improved team response."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6780630)

AM

Ally M.

Engineering Manager

> "Its user experience is confusing."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6849707)

VR

Verified Reviewer

IT Support Engineer

> "It is a good product and service, and it has helped us out quite a bit."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7076290)

AJ

Alexander J.

Senior Software Engineer

> "The UI of the PagerDuty dashboard is not very discoverable, making it difficult to learn about many of..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4875427)

VR

Verified Reviewer

IT Manager

> "Administration is easy and responding to pages is also easy."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6868272)

BS

Boyang S.

Junior Data Integration Developer

> "The only downside we have encountered with PagerDuty is that the pricing can be somewhat expensive for..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445)

DP

Dipesh P.

Lead cloud Architect

> "A must have for smooth operations."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6780630)

VR

Verified Reviewer

VP of Eng

> "Expensive, and the on-call schedules with overlays are a bit confusing."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4405922)

MA

Mahatma A.

Director of Marketing

> "PagerDuty has been secure and reliable to use."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6868186)

BS

Boyang S.

Junior Data Integration Developer

> "Additionally, the customer support could use some improvement, as responses are sometimes slow."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445)

MF

Marcos F.

SRE Team Lead

> "My overall experience it's that it's a great product. If you need an incident management tool it's the..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4404049)

JS

Jeff S.

Delivery Operations Manager

> "We have not yet found a feature of PagerDuty that we don't like."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4189780)

VR

Verified Reviewer

Senior Manager

> "Pagerduty is an excellent tool to enable on-call teams to response to and collaborate on operational..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4351677)

VR

Verified Reviewer

Consultant C2

> "This might cause a confusion between the users and the alerting process."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3740405)

BS

Boyang S.

Junior Data Integration Developer

> "The integration capabilities have been especially helpful in allowing us to quickly integrate into our..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445)

VR

Verified Reviewer

Solution Engineer

> "We do not have access to resolved incidents."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3470549)

VR

Verified Reviewer

Technical Support Manager

> "From simple to difficult tasks, leveraging PagerDuty functionality was easy to figure out. "

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6104923)

SW

Stephen W.

Senior Solutions Engineer

> "For colleagues in some regions, PagerDuty requires VPN to access which can be somewhat inconvenient."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2940049)

Naveeth A.

Support specialist

> "The real time monitoring of our application is highly critical to deliver the higher degree end user..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3724370)

SW

Stephen W.

Senior Solutions Engineer

> "Pricing for the highest tier is expensive."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2940049)

VR

Verified Reviewer

Consultant C2

> "The best thing about this software is that if the user does not respond to the ticket on the PagerDuty..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3740405)

EM

Emeline M.

Business Team Lead

> "PagerDuty is very expensive and this is why we have decided to switch to another solution"

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2781321)

BS

Boyang S.

Junior Data Integration Developer

> "We have experienced a few hiccups with customer support, but otherwise our experience has been positive."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445)

MN

Matthew N.

Tech lead

> "I did not like the UI, found it a bit cluttered and confusing."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6475475)

JV

Jacob V.

Systems Administrator

> "Excellent experience, perfect for managing our oncall rotations."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4365370)

AM

Ally M.

Engineering Manager

> "Its user experience is confusing."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6849707)

VR

Verified Reviewer

Site reliability Engineer

> "I really like its incident reporting feature and integration."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3807458)

BS

Boyang S.

Junior Data Integration Developer

> "Additionally, the customer support could use some improvement, as responses are sometimes slow."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445)

[View Reviews](https://www.capterra.com/p/125693/PagerDuty/reviews/)

RR

Rahul R.

Tool Administrator

> "The tool helps in proactive monitoring, faster incident detection, and performance troubleshooting through real-time alerts and detailed dashboards."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7155089)

CY

Chris Y.

Operations Manager

> "Some features that are available in the desktop version are missing in the mobile application, and this reduces the ability of monitoring while on..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785502)

PR

Pranesh R.

Data Risk Strategist

> "The dashboards and reporting features provide valuable operational insights, while the alerting mechanisms help maintain service availability and..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7166372)

NS

Nina S.

Head of Business Development

> "It integrated with certain legacy systems as they are not compatible and need to be configured and supported.​ The licensing model is so structured..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6764510)

PR

Pranesh R.

Data Risk Strategist

> "The platform provides comprehensive monitoring and observability capabilities across applications, servers, databases and infrastructure, enabling..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7166372)

PE

Paketleme E.

Technical Support officer

> "There were some issues with the reporting module especially when working with very large data sets which at times ran out of time while compiling..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6770001)

RK

Raman K.

Sr IT infrastructure administrator

> "Its broad monitoring coverage, alerting capabilities, and performance insights have helped improve system visibility and reduce troubleshooting time."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7165958)

NC

Nayan C.

IT Manager

> "Occasional delays in alert delivery may lead to challenges in promptly identifying outages in critical applications."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7044536)

SKG

Susanta Kumar G.

Asst. General Manager IDT

> "Applications Manager delivers robust, enterprise-grade Application Performance Monitoring (APM)—including features like real-time monitoring and root..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7046993)

RR

Rahul R.

Tool Administrator

> "Alert noise can become difficult to manage without proper threshold tuning"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7155089)

MA

Mohd A.

Assistant manager

> "Provides comprehensive monitoring for servers, applications, databases, and cloud infrastructure from a single dashboard."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7170280)

HB

Hicham B.

Cloud Architect

> "Some of the systems that had to be monitored were older systems needed fine tuning and did not come with installation profiles, thereby slowing down..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785540)

RA

RITHIK A.

Senior Software Engineer

> "The platform provides comprehensive monitoring for applications, servers, databases, and cloud infrastructure from a single dashboard."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7108067)

FM

Faisal M.

Senior Portfolio Manager

> "The synthetic transaction monitoring can sometimes fail to detect certain issues that are noticeable by actual users."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6784764)

KS

Kimberly S.

Senior Officer, Networking

> "It made it much easier to identify performance issues early and take proactive action, which improves overall efficiency and reduces downtime"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7127087)

LS

Lucia S.

Data Center Operator

> "There is a lack of detailed approaches analyzing possible long-term trends to help decide on the allocations of resources."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6787436)

RB

Ritu B.

Computer Facilitator

> "Java and .NET monitoring is superb since it provides detailed performance analysis and the feature that detects anomalies also provides great support..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6764327)

OA

OMAR A.

Senior Professor

> "There were some additional processes that were not covered in the documentation when installing custom metrics, which I encountered personally."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6771308)

MA

Mohamed A.

IT Infrastructure and Technical Support Manager

> "It helped for our Java-based CRM where It highlighted the session timings and memory allocation that I could quickly address and avoid session..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6771385)

CG

Cynthia G.

Administrative Chief

> "A few of them did not correlate with what was displayed in the hypervisor dashboards so it was necessary to double check on that."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6767780)

KJ

Kevyn J.

Systems Engineer

> "It helps me to monitor all important aspects in our applications including response time and server status and enables us to control for downtime."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6787444)

MM

Mohamed M.

Area Manager

> "The mobile application had several limitations, especially in terms of usability during detailed analyses."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6770015)

HB

Hicham B.

Cloud Architect

> "ManageEngine Applications Manager’s agility and comprehensiveness are its capacity to manage almost any application or service, whether a database, a..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785540)

HC

Hector C.

Import Manager

> "It does not offer further in-depth features related to reporting which is the case in most of the products in the market."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6751643)

OK

Ong K.

Lead Engineer

> "Excellent customer support paired with extensive documentation ensures rapid onboarding, efficient troubleshooting, and a smoother overall..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6684959)

Purushottam S.

Head IT Operations

> "Its still unable to create business dependency mapping through discovery even after creating admin credentials"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6627468)

KM

Kabelo M.

security analyst

> "Compared to premium APM tools like New Relic or AppDynamics, Applications Manager provides solid application performance monitoring (especially with..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6837973)

MA

Murat A.

IT Professor

> "I could also get a little frustrated when using it to look for patterns across a quarter-long deployment cycle."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6774249)

SD

Shailesh D.

Server Administrator

> "ManageEngine Application Manager is a cost effective and feature rich monitoring tool offering comprehensive coverage of servers, application,..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6603877)

KM

Kabelo M.

security analyst

> "The interface feels a bit clunky and dated compared to modern APM tools like Datadog or Dynatrace."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6837973)

Purushottam S.

Head IT Operations

> "Its ability to track multiple scenarios of monitoring & its capability to cater to any application & use case once explained properly to the support..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6627468)

VG

Vaibhav G.

Sr. Security Engineer

> "User interface is old style."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7165953)

FM

Faisal M.

Senior Portfolio Manager

> "Application monitoring enables me to notice problems and fix them before they become something major, as it will keep all of our applications running..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6784764)

EC

Emma C.

Plant and Quality Manager

> "I encountered a problem when monitoring those applications in terms of the use of their scripting component."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6773742)

AR

Alejandro R.

Marketing Manager

> "This approach enabled me to quickly find sources of delays and utilize my problem-solving skills in preventing such problems from affecting the users."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6769972)

CP

Chamberlain P.

Electrical Engineer

> "I experienced a minor issue with monitoring third-party services that integrated with an API."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6793156)

ML

Miles L.

Jr. Network and System Administrator

> "Applications Manager delivers on its promises, providing extensive monitoring capabilities and real-time performance insights. While it requires some..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6706082)

LT

Laura T.

Marketing - Designer

> "It can be a bit overwhelming with the amount of features available, requiring time to fully master."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6510147)

HR

Henrijs R.

System Administrator

> "The ability to track and use a threshold-based alerting and adaptive utilizing the baselining capability was also very beneficial for me."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6779167)

AU

Adrian U.

Internal Medicine

> "These led to small inaccuracies that need to be checked before going for optimization procedures."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6767736)

CC

Chanté C.

Data protection officer

> "ManageEngine Application manager offer robust monitoring capabilities for a wide variety of applications, servers and databases."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6709633)

SU

Stephen U.

System Administrator

> "The mobile application, if available, may lack certain features and functionality present in the desktop version, limiting the ability to manage and..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6139091)

SP

Salahudeen P.

Chief Financial Officer

> "Potential to set boundaries for CPU usage, response time, and disk I/O turned out to be very helpful in preventing many issues related to performance."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6775034)

DB

Duniemu B.

IT Project Manager

> "In one case, we only realized that our Redis cache is down after a few minutes has passed."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6779090)

JC

Jerome C.

Customer Support Manager

> "The synthetic transaction monitoring has been useful in emulating the user activity and thus being able to check the reliability of the application.​"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6783432)

MG

Marek G.

CTO

> "The tool may fall short in providing in depth trend analysis, which is crucial for understanding performance patterns and predicting potential issues."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6130144)

RA

RITHIK A.

Senior Software Engineer

> "This centralized visibility helps quickly identify performance issues and maintain system stability."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7108067)

DG

Daniel G.

IT Manager

> "Not able to make use of all features which is our own fault."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6762443)

AT

Alexandru T.

Project Quality Manager

> "It becomes imperative in the growth of our operations that Application Manager from ManageEngine could be able to handle the increased load without..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785586)

EA

Esther A.

Project Manager

> "I did experience some difficulties when it comes to configuration of the alert."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6787478)

MA

Mohd A.

Assistant manager

> "The platform is reliable, easy to use after initial setup, and offers good value for organizations looking to monitor their IT infrastructure..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7170280)

KM

Kabelo M.

security analyst

> "Outdated User Interface (UI)"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6837973)

CK

Cezmi K.

Coordinator Assistant

> "I liked that I could manage our VMware VMs along with on-prem Oracle databases we support without switching between different applications."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6771315)

BA

Britto A.

Endpoint Security

> "Due to certain users, the application can become highly resource-intensive, especially when monitoring a lot of endpoints."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6470984)

Ramkumar D.

Senior software Developer

> "The dashboard gives complete details of the infrastructure which is easy to understand the IT systems."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7134139)

CL

Chhun L.

Systems Admin

> "The application itself can be resource-intensive, affecting system performance, especially in environments with limited resources."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6272379)

RR

Rahul R.

Tool Administrator

> "Overall, it is a valuable tool for IT operations and application monitoring teams."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7155089)

ZB

Zoraid B.

Director I.T Infrastructure and Security

> "Updating to newer versions can sometimes be a hassle, with potential compatibility issues."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6050229)

RK

Ryan K.

Systems Manager

> "The ability to connect to systems to monitor is easy and streamlined. "

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7175076)

UP

ŁUkasz P.

IT Infrastructure Specialist

> "Notorious problems with updating the Applications Manager plugin in OpManager, problems with monitoring devices using SNMP, the graphical interface..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4167669)

JC

Jerome C.

Customer Support Manager

> "It is helpful that Applications Manager can monitor servers, databases, and the users’ experiences in one application."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6783432)

DC

David C.

Sr Tech Engineer

> "Implementing scripts when an alarm occurs is kind of a pain."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6377926)

JI

Juan I.

Sys admin

> "Infrastructure monitoring, Digital Experience Monitoring, Overall best tool for monitoring in the entire market of the monitoring tools."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6628032)

RS

Rajesh S.

Assistant Manager

> "UI is little clumsy, difficult to troubleshoot in case of errors"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___5081161)

AEP

Amiel Emmerick P.

It Technical Consultant

> "Even with minimal training, our team was able to set up and start using the tool effectively, which has improved our application management processes."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6524995)

MM

Matthew M.

IT Specialist

> "The price can be prohibitive for small businesses."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___5031521)

FM

Faisal M.

Senior Portfolio Manager

> "I personally like real time alerts of ManageEngine Applications Manager as well as AI on new Anomaly Detection."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6784764)

VR

Verified Reviewer

Research Analyst

> "ManageEngine Application Manager falls short is in the setup process, which can be complicated and time-consuming, particularly for less experienced..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4660877)

OK

Ouria K.

Data Scientist

> "The solution can be considered very user-friendly with a clear representation of the state and performance of the system that can be achieved through..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785570)

SC

Sateesh C.

System Administrator

> "The tool may not provide enough support for monitoring microservices"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4817233)

AY

Adjmal Y.

Technician

> "Such factors make it possible for us to forecast needs and consequently determine the most effective use of the resources available.​"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785606)

MV

Michael V.

Desktop Support Analyst

> "The reporting capabilities can be limited and may not provide enough detail."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4989842)

MA

Mohamed A.

IT Infrastructure and Technical Support Manager

> "My favorite feature of it is the fact that it points out the areas of constraint at the functional transaction level."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6771385)

ZS

Ziauddin S.

DevOps Engineer

> "The tool may not be suitable for monitoring highly distributed or complex environments"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4852411)

TD

Teodor D.

Data Engineer

> "ManageEngine Applications Manager is exceptional in its real time monitoring of applications and servers."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6790727)

RE

Rick E.

Sr. Systems Engineer

> "no dislikes about the product in the recent times"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6315360)

YC

Yuri C.

Area Manager

> "Its real-time console enhances system visibility in order to allow easy and swift decision making.​"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6765236)

DV

Diego V.

Support Engineer

> "The alerting system can be overwhelming and may generate too many false positives."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___5000922)

VG

Vaibhav G.

Sr. Security Engineer

> "Performance monitoring, Application monitoring, Cloud monitoring, easy to use, easy to configure, easy to understand."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7165953)

JC

Jorge C.

Technical support

> "The tool may not provide enough support for certain databases."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4939667)

Rohit R.

Tools Specialist

> "Would like to explorer the product and do more enhancement and custom configurations"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6873612)

VG

Vaibhav G.

Sr. Security Engineer

> "User interface is old style."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7165953)

MSS

Mahammad Shakeer S.

Senior IT Consultant

> "customization options is one of the best I have seen ! "

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6184394)

RR

Rahul R.

Tool Administrator

> "Alert noise can become difficult to manage without proper threshold tuning"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7155089)

YA

Yury A.

System Administrator

> "The product has a user-friendly management console, which makes it easy to operate."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6203969)

KM

Kabelo M.

security analyst

> "The interface feels a bit clunky and dated compared to modern APM tools like Datadog or Dynatrace."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6837973)

FA

Felix A.

IT Network and Infrastructure Admin

> "Impressed by its user-friendly interface and intuitive setup process."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___5069597)

EA

Esther A.

Project Manager

> "I did experience some difficulties when it comes to configuration of the alert."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6787478)

AT

Anish T.

Systems Administrator

> "The integration options with other ManageEngine products have streamlined our IT operations."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___5091851)

KM

Kabelo M.

security analyst

> "Outdated User Interface (UI)"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6837973)

MA

Mohd A.

Assistant manager

> "The platform is reliable, easy to use after initial setup, and offers good value for organizations looking to monitor their IT infrastructure..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7170280)

RS

Rajesh S.

Assistant Manager

> "UI is little clumsy, difficult to troubleshoot in case of errors"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___5081161)

[View Reviews](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

## User interface

[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)

4.59 (221)

[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)

4.63 (268)

### Features

PagerDuty

12/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI/ML Assistance
-   Alerts/Notifications
-   API
-   Application Management
-   Audit Management
-   Autonomous Task Execution
-   Baseline Manager
-   Bottleneck Identification
-   Cloud Observability
-   Collaboration Tools
-   Container Monitoring
-   Cross-system Integration
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Import/Export
-   Data Visualization
-   Decision Making
-   Diagnostic Tools
-   Drag & Drop
-   Dynamic Transaction Mapping
-   Email Alerts
-   Event Logs
-   Generative AI
-   Incident Alerting
-   Incident Management
-   Issue Tracking
-   Load Balancing
-   Monitoring
-   Multi-System Monitoring
-   Performance Baselines
-   Performance Metrics
-   Prioritization
-   Proactive Assistance
-   Real-Time Data
-   Real-Time Reporting
-   Real User Monitoring (RUM)
-   Reporting/Analytics
-   Resource Management
-   Root Cause Analysis
-   Root Cause Analysis (RCA)
-   Server Monitoring
-   Single Sign On
-   SSL Security
-   Status Tracking

[See all features](https://www.capterra.com/p/125693/PagerDuty/#features)

ManageEngine Applications Manager

Top features

31/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI/ML Assistance
-   Alerts/Notifications
-   API
-   Application Management
-   Audit Management
-   Autonomous Task Execution
-   Baseline Manager
-   Bottleneck Identification
-   Cloud Observability
-   Collaboration Tools
-   Container Monitoring
-   Cross-system Integration
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Import/Export
-   Data Visualization
-   Decision Making
-   Diagnostic Tools
-   Drag & Drop
-   Dynamic Transaction Mapping
-   Email Alerts
-   Event Logs
-   Generative AI
-   Incident Alerting
-   Incident Management
-   Issue Tracking
-   Load Balancing
-   Monitoring
-   Multi-System Monitoring
-   Performance Baselines
-   Performance Metrics
-   Prioritization
-   Proactive Assistance
-   Real-Time Data
-   Real-Time Reporting
-   Real User Monitoring (RUM)
-   Reporting/Analytics
-   Resource Management
-   Root Cause Analysis
-   Root Cause Analysis (RCA)
-   Server Monitoring
-   Single Sign On
-   SSL Security
-   Status Tracking

[See all features](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#features)

### Recognition

PagerDuty is recognized as a top-rated tool in 2 Capterra Shortlist reports

ManageEngine Applications Manager

Best Value Application Performance Management Software (2024) 

### Deployment & support

PagerDuty

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ManageEngine Applications Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PagerDuty

-   By PagerDuty
-   Located in United States
-   Founded in 2006

ManageEngine Applications Manager

-   By Zoho
-   Located in United States
-   Founded in 1996

## Popular Comparisons

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[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.63 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

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4.6

Ease of Use

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4.3

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[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.63 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

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$395/year

Price

$10/month

4.7

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/168192-172323/Site24x7-vs-ManageEngine-Applications-Manager)

[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

vs

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.57 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

$10/month

Price

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4.4

Features

4.5

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/125693-135453/PagerDuty-vs-Datadog-Cloud-Monitoring)

[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.63 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

vs

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$395/year

Price

$0.08

4.7

Features

4.5

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/81932-172323/Dynatrace-vs-ManageEngine-Applications-Manager)

[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

vs

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$10/month

Price

$20/month

4.4

Features

4.5

4.3

Ease of Use

4.2

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[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.63 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

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Price

$50/month

4.7

Features

4.6

4.6

Ease of Use

4.0

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4.4

Features

4.5

4.3

Ease of Use

4.2

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[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.63 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

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4.7

Features

4.5

4.6

Ease of Use

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[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

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4.4

Features

4.5

4.3

Ease of Use

4.3

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[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.63 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

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4.7

Features

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4.6

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