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Engineering teams, Support Teams, System Administrators, NOC teams at any scale -- from startups to Fortune 500 companies.
Software development and security teams, ranging from small businesses to enterprise customers.
This is a good way to keep our applications in a highly available state, it is really useful and great tool to have.
While trying to do some edits I changed the timezone. It royally screwed up and skewed the underlying schedules.
It has integrations with Slack and email, which helps a lot in notification and resolving incidents collaboratively. The mobile version is a great help as well.
Could be more context sensitive so if the systems sees I acknowledge an alert in 1 method it stops spamming me in all the other methods.
I feel like the service is generally very reliable and we have significant trust in it.
The administration portal schedule is very confusing and hard to set up for global workflows.
Hands down it is the greatest incident reporting tool out there. My team uses it for our on-call issues and I couldn't be more happy.
Confusing why there are schedules, teams, rotations etc. too much burden and it’s not simplistic to setup for first time use. Setting overrides and viewing on call schedule should be at the forefront.
Great insight into software security, coverage is excellent - in my opinion the best product out there and easily integratable at scale.
Some of the upgrades did not go smoothly. Some of the information that most IT departments require seems to be missing from the documentation.
I love the speed and overall simplicity of the application. It does a good job of finding most open source packages and performs identification automatically.
Upgrading it is a major pain / undertaking. Each time we need to upgrade the system we have to do the equivalent of installing it from scratch.
Excellent experience starting from the concept phase, evaluation phase and then later the complete implementation. Its a great tool in the domain of security and a must have.
There are a lot of false alarms that should be corrected to update its database.
The ease of identifying and managing the open source code and as well examining the source code for vulnerabilities and specifically the hidden security vulnerabilities is amazing.
There's no history of comments or changes. Updates made to one version of a project are not easily available to other versions, or to other projects that use the same components.
PagerDuty
Top FeaturesBlack Duck
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