Membership Toolkit vs Vome Volunteer: Which is a better fit?

I love the ease of use for people of all different technical abilities. It is easy to pass down from person to person as volunteers change, and their help desk is incredible.

When we were forced to migrate to this new platform from the company we used to use (company buy out) - we were SHOCKED at how horrible the new system was.

I would recommend this to similar organizations looking for an easy to implemment platform. While there are features I'd love to see its a great value for the functionality.

The change was forced on their timeline, not in the off peak time for their customer base.

The financial statements are seamless, easy to set up, and well formatted. The reports you can generate are amazing.

Additionally, the volunteer sign up is very limited and we have gone back to Sign Up Genius for volunteers.

Also the software tools improved communication and event planning which motivated many more in the 90% to step up and pitch in.

There is not a way to "merge" the two accounts. We have to select one account, manually update it to reflect the payment on the other account and "cancel" the duplicate member account.

Our volunteers appreciate the flexibility and ease of being able to scheduling shifts, which has led to a notable increase in participation and retention rates.

It tends to 99% of the time be user error and impatience for technology for my few seniors who still complain about it.

Our organization as been using VOME for a year. Some things that we love is the customer service support as well as the team as a whole being extremely helpful and fantastic with our needs.

We sometimes have difficulty making changes to existing schedules in Vome, but this is most likely due to a lack of training amongst our staff.

This is a fantastic program. The support from both the tech team and our dedicated consultant, who we can book one-on-one sessions with, has been absolutely outstanding.

I think for older volunteers Vome could be simplified. There are still a few too many clicks to get to things and the initial profile setup seems to frustrate a small portion of my senior volunteers.

My overall experience with VOME has been mostly positive. The team like I mentioned above is wonderful.

So far, we haven’t encountered anything we don’t like.