Arlo for Training Providers vs accessplanit: Which is a better fit?

I found it easy to insert text and photos onto my website which was fantastic. A very important plus was that the help desk responded quickly when I needed to ask a question.

Their caching mechanism failed to load the widget on our page upon 1st view (had to refresh or go the page again for it to display), so likely lost 10-20% of visitor confused by blank page content.

I like how easy it is to use and all the features are well suited for our needs. It really helps when you can set up a course in 5 minutes, especially if you have 250 a year.

We are now 18 months in and will be switching away from this horrible decision as soon as possible.

Great reporting, very reliable, customer service and the team at Arlo are always looking forward. There are constant updates to improve an already amazing system.

Inability to attach manually sent and received Outlook emails to the contact record. However I hear they're working on it.

Our office loves it and our presenters enjoy the ability to see what their courses look like leading up to the event date.

Sometimes putting up multiple events can cause problems. However, is there is a problem Arlo are really quick to help out.

It is reliable and flexible and does what we need it to. A huge improvement on spreadsheets, which is what we relied on before.

There are some areas of the system in which it is not as intuitive to use (i.e. there is the odd double-click to select an item when most of the functionality comes from right-clicks).

We are nearing the end of our implementation which has been great, the team are amazing and helpful.

There are some features missing from the functionality that we need for our process to run smoothly.

They have been flexible when we needed it and have been 100% responsive. I am looking forward to getting to know the system better and improve our companies processes as a result.

Don't know if it's specific to us, but the lack of centre's being able to set up a booker as a customer delegate.

Overall they are a fantastic company to work with and we are grateful to have found a platform that consolidated four previous platforms into one.

James J

Owner

I haven't been using it for that long; and I'm not an administrator, so I can't provide any constructive criticism on the features.