# Compare Pipeliner CRM vs Contactability 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pipeliner CRM and Contactability based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/125911-132580/Pipeliner-CRM-vs-Contactability

---

# Pipeliner CRM vs Contactability Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Pipeliner CRMContactability2/4 selected

[Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[4.6 (215)](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[4.0 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

[## Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[4.6 (215)](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

Starting Price

$65.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [215 reviews](#user-reviews)

Positive

205

Neutral

6

Negative

4

[## Contactability](https://www.capterra.com/p/132580/Contactability/)[4.0 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

AG

PH

PH

Based on [117 reviews](#user-reviews)

Positive

91

Neutral

4

Negative

22

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Salesforce Sales Cloud

4.4 (18,766)

* * *

Starting Price

$25.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

90%

of reviewers  
rated it above 4 stars

* * *

### monday.com

4.6 (5,720)

* * *

Starting Price

$9.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

### Pipedrive

4.5 (3,042)

* * *

Starting Price

$19.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Claritysoft CRM

4.5 (243)

* * *

Starting Price

$49.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

95%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 17,267 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.0

Lead Management

4.5

Sales Pipeline Management

4.5

Activity Dashboard

5.0

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

NA

Lead Management

\--

Sales Pipeline Management

\--

Activity Dashboard

NA

User satisfaction

User satisfaction

4.6

User reviews[215](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

User satisfaction

4.0

User reviews[117](https://www.capterra.com/p/132580/Contactability/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

3.9

Customer support

4.3

Price starts from

Price starts from

$65Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Pipeliner CRM is a sales enablement tool for a sales management and salespeople. With a simple winning formula to focus on what matters most, pipeline + process + focus + analytics to increase revenue

Best for

Web-based lead generation platform that helps small to large insurance agencies, call centers, and carriers streamline customer acquisition processes through capturing and verifying consumers' data.

## User reviews

Pros & cons

Carla B.

Head of Proposition Development

> "Pipeliner CRM, in my opinion, is a legitimate service that may assist enhance sales because it permits and has a..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#Capterra___4989956)

VR

Verified Reviewer

Director

> "Even when they found these bugs when they tried to configure a workaround, they just ignored them, they are..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#GetApp___4801944)

Abel A.

Agent

> "it super fast giving the possibility of creating dynamic reports and very simple and effective jobs"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#Capterra___5047160)

VR

Verified Reviewer

Director

> "They did a demo for me but it was very vague and did not really touch on what I wanted to see even when I asked..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#GetApp___4801944)

Carla B.

Head of Proposition Development

> "One of the most striking elements of Pipeliner to me is that I don’t need to be an architect to modify my..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#Capterra___4989956)

VR

Verified Reviewer

Director

> "It also left me out of pocket as the management team would not refund me for the remainder of the 12 months once..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#GetApp___4801944)

Carla B.

Head of Proposition Development

> "I like how Pipeliner helps me see which clients I should prioritize and which I shouldn’t."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#Capterra___4989956)

VR

Verified Reviewer

Director

> "This was a full 180 on what they sold to me and promised 2 months earlier.2 months into my 12 months I cancelled..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#GetApp___4801944)

VR

Verified Reviewer

Founder

> "It is worth to test out Pipeliner, if you need lead management with powerful features and a lot of customization..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#Capterra___4146478)

Abel A.

Agent

> "Sometimes we forget the spelling of names"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#Capterra___5047160)

VR

Verified Reviewer

Director

> "The User interface is OK, it is easy to learn how to use this CRM pretty quickly as its pretty basic."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#GetApp___4801944)

AS

Alexander S.

Team Leader

> "I finf the multiple typing of account names in leads, opportunaties and accounts is too often."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3490905)

AA

Andrew A.

Client Success

> "Very intuitive interface for account, contact, and opportunity tracking."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3534568)

BH

Bob H.

Sr. Director IT

> "SSO/Active Directory isnt really integrated well into the permissions and access control."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3534647)

AP

Alan P.

COO

> "We are able to track all customer touch points (opportunities, samples, complaints, leads, etc) with great ease"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___2853484)

EB

Eva B.

Vertriebsassistentin

> "Results of the search function are sometimes confusing"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3486793)

WR

Winston R.

Business Development Manager

> "Having a 360 view of the customer and allowing us to engage with our customers in a more powerful way. "

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___2875710)

BE

Bryan E.

Sales Engineer & Engineer Support

> "It is frustrating at times not being able to hoover the mouse pointer over the “name” field to see the complete..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3437777)

BH

Bob H.

Sr. Director IT

> "All web based and can be easily customized."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3534647)

BP

Brandon P.

Outside Sales

> "That some of the features are not in alphabetical order and that you can not create files to store older..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3428252)

CH

Chris H.

Director

> "Pipeliner CRM has a very intuitive user interface."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3536160)

BS

Bob S.

Inside Sales/Commercial Quotes

> "Calendar invite feature is spotty it will sometimes drop people off and not send the email."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3416553)

WR

Winston R.

Business Development Manager

> "The software is constantly being updated wtih new and powerful features which has really added immense value to..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___2875710)

BA

Bonnie A.

Consultant

> "Also, the system will not allow documents larger than 30MB."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3402206)

JH

Jamie H.

Sales Engineer & Commercial Projects

> "Nice way for us to show our factories the progress we have made with selling their products"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3437994)

DM

David M.

Outside Sales

> "Not being able to alphabetically sort in primary contact field"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3437984)

BS

Bob S.

Inside Sales/Commercial Quotes

> "Has allowed us to track our jobs better"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3416553)

BS

Bob S.

Inside Sales/Commercial Quotes

> "Document file size is too small."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3416553)

SK

Steve K.

Commercial Quotations

> "Great way for us to track our customers"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3406801)

AS

Alexander S.

Team Leader

> "Easy but not fully usefull"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3490905)

JB

Jonathan B.

Area Sales Manager

> "Easy to use software with intuitive use."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3498820)

Sharry Karisa M.

Wealth Patner

> "Furthermore, we didn't employ Pipeliner backing to help us."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#Capterra___3217861)

WT

Wilma T.

Area Sales Manager

> "the system is easy to use."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3486986)

BA

Bonnie A.

Consultant

> "Some of the features lack depth."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3402206)

AS

Alexander S.

Team Leader

> "It is an easy access and easy to handle."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3490905)

MM

Maziar M.

BDM

> "Not very friendly user"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3407040)

[View Reviews](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

AG

Alissa G.

Owner

> "We have been using SmartFinancial leads for almost 2 weeks and I have..."

[See full review](https://www.capterra.com/p/132580/Contactability/#Capterra___2203390)

DM

David M.

owner

> "Some of the leads come thru with invalid information"

[See full review](https://www.capterra.com/p/132580/Contactability/#Capterra___2203441)

PH

Patricia H.

Agency Owner

> "Good reporting."

[See full review](https://www.capterra.com/p/132580/Contactability/#Capterra___2406528)

LC

Laurie C.

Office Manager

> "So far, I haven't found anything that I do not like about this service!"

[See full review](https://www.capterra.com/p/132580/Contactability/#Capterra___2293211)

[View Reviews](https://www.capterra.com/p/132580/Contactability/reviews/)

## User interface

[Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)

4.61 (215)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Pipeliner CRM

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/125911/Pipeliner-CRM/#features)

Contactability

8/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/132580/Contactability/#features)

### Recognition

No recognitions have been awarded to Pipeliner CRM

No recognitions have been awarded to Contactability

### Deployment & support

Pipeliner CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Contactability

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pipeliner CRM

-   By Pipeliner
-   Located in United States
-   Founded in 2011

Contactability

-   By Contactability
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[4.61 (215)](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$65/month

Price

$14.99/month

4.5

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/125911-178819/Pipeliner-CRM-vs-EngageBay-Marketing)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Contact vendor for pricing

Price

$14.99/month

4.2

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132580-178819/Contactability-vs-EngageBay-Marketing)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/)[4.64 (489)](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/reviews/)

Contact vendor for pricing

Price

$13/month

4.2

Features

4.5

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/132580-132752/Contactability-vs-You-Don-t-Need-a-CRM)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.51 (243)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

Contact vendor for pricing

Price

$49/month

4.2

Features

4.2

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/123868-132580/Claritysoft-CRM-vs-Contactability)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (621)](https://www.capterra.com/p/155563/Freshsales/reviews/)

Contact vendor for pricing

Price

$11/month

4.2

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/132580-155563/Contactability-vs-Freshsales)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Contact vendor for pricing

Price

$50/month

4.2

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/132580-157279/Contactability-vs-Dynamics-365)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Contact vendor for pricing

Price

€61/month

4.2

Features

4.3

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-132580/Bitrix24-vs-Contactability)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.17 (505)](https://www.capterra.com/p/156926/Thryv/reviews/)

Contact vendor for pricing

Price

$244/month

4.2

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/132580-156926/Contactability-vs-Thryv)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[Creatio CRM](https://www.capterra.com/p/130149/bpm-online-CRM/)[4.74 (133)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/)

Contact vendor for pricing

Price

$25/month

4.2

Features

4.7

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/130149-132580/bpm-online-CRM-vs-Contactability)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

Contact vendor for pricing

Price

$8.99

4.2

Features

4.1

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/132580-135148/Contactability-vs-Agile-CRM)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.33 (336)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

Contact vendor for pricing

Price

$12/month

4.2

Features

4.2

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/112491-132580/vtiger-CRM-vs-Contactability)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.45 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

Contact vendor for pricing

Price

$17/month

4.2

Features

4.2

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/88929-132580/Really-Simple-Systems-CRM-vs-Contactability)