# Compare Pipeliner CRM vs Pipedrive 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pipeliner CRM and Pipedrive based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/125911-132666/Pipeliner-CRM-vs-Pipedrive

---

# Pipeliner CRM vs Pipedrive Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Pipeliner CRMPipedrive2/4 selected

[Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[4.6 (216)](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

[## Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[4.6 (216)](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

Starting Price

$65.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [216 reviews](#user-reviews)

Positive

205

Neutral

6

Negative

5

[## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [3,050 reviews](#user-reviews)

Positive

2,850

Neutral

138

Negative

62

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,500 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.0

Lead Management

4.4

Sales Pipeline Management

4.5

Activity Dashboard

5.0

81%Fit

High performer

Feature ratings

Data Security

4.4

Contact Management

4.4

Lead Management

4.4

Sales Pipeline Management

4.5

Activity Dashboard

4.2

User satisfaction

User satisfaction

4.6

User reviews[216](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

User satisfaction

4.5

User reviews[3,050](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

Price starts from

Price starts from

$65Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Pipeliner is now Coevera—the AI-native revenue platform built for how sellers actually work. AI as a teammate, not another tab. Welcome to AI-native revenue. 🚀 #Coevera #AINative

Best for

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

## User reviews

Pros & cons

Carla B.

Head of Proposition Development

> "Pipeliner CRM, in my opinion, is a legitimate service that may assist enhance sales because it permits and has a wide..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#Capterra___4989956)

VR

Verified Reviewer

Director

> "Even when they found these bugs when they tried to configure a workaround, they just ignored them, they are still in..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#GetApp___4801944)

Abel A.

Agent

> "it super fast giving the possibility of creating dynamic reports and very simple and effective jobs"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#Capterra___5047160)

VR

Verified Reviewer

Director

> "They did a demo for me but it was very vague and did not really touch on what I wanted to see even when I asked them..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#GetApp___4801944)

Carla B.

Head of Proposition Development

> "One of the most striking elements of Pipeliner to me is that I don’t need to be an architect to modify my Pipeliner..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#Capterra___4989956)

VR

Verified Reviewer

Director

> "It also left me out of pocket as the management team would not refund me for the remainder of the 12 months once I left..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#GetApp___4801944)

Carla B.

Head of Proposition Development

> "I like how Pipeliner helps me see which clients I should prioritize and which I shouldn’t."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#Capterra___4989956)

VR

Verified Reviewer

Director

> "This was a full 180 on what they sold to me and promised 2 months earlier.2 months into my 12 months I cancelled my..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#GetApp___4801944)

VR

Verified Reviewer

Founder

> "It is worth to test out Pipeliner, if you need lead management with powerful features and a lot of customization..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#Capterra___4146478)

Abel A.

Agent

> "Sometimes we forget the spelling of names"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#Capterra___5047160)

VR

Verified Reviewer

Director

> "The User interface is OK, it is easy to learn how to use this CRM pretty quickly as its pretty basic."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#GetApp___4801944)

BH

Bob H.

Sr. Director IT

> "SSO/Active Directory isnt really integrated well into the permissions and access control."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3534647)

AA

Andrew A.

Client Success

> "Very intuitive interface for account, contact, and opportunity tracking."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3534568)

BE

Bryan E.

Sales Engineer & Engineer Support

> "It is frustrating at times not being able to hoover the mouse pointer over the “name” field to see the complete file..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3437777)

AP

Alan P.

COO

> "We are able to track all customer touch points (opportunities, samples, complaints, leads, etc) with great ease"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___2853484)

BP

Brandon P.

Outside Sales

> "That some of the features are not in alphabetical order and that you can not create files to store older documents"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3428252)

WR

Winston R.

Business Development Manager

> "Having a 360 view of the customer and allowing us to engage with our customers in a more powerful way. "

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___2875710)

AS

Alexander S.

Team Leader

> "I finf the multiple typing of account names in leads, opportunaties and accounts is too often."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3490905)

BH

Bob H.

Sr. Director IT

> "All web based and can be easily customized."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3534647)

BS

Bob S.

Inside Sales/Commercial Quotes

> "Calendar invite feature is spotty it will sometimes drop people off and not send the email."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3416553)

CH

Chris H.

Director

> "Pipeliner CRM has a very intuitive user interface."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3536160)

BA

Bonnie A.

Consultant

> "Also, the system will not allow documents larger than 30MB."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3402206)

WR

Winston R.

Business Development Manager

> "The software is constantly being updated wtih new and powerful features which has really added immense value to our..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___2875710)

DM

David M.

Outside Sales

> "Not being able to alphabetically sort in primary contact field"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3437984)

JH

Jamie H.

Sales Engineer & Commercial Projects

> "Nice way for us to show our factories the progress we have made with selling their products"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3437994)

BS

Bob S.

Inside Sales/Commercial Quotes

> "Document file size is too small."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3416553)

BS

Bob S.

Inside Sales/Commercial Quotes

> "Has allowed us to track our jobs better"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3416553)

EB

Eva B.

Vertriebsassistentin

> "Results of the search function are sometimes confusing"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3486793)

SK

Steve K.

Commercial Quotations

> "Great way for us to track our customers"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3406801)

Sharry Karisa M.

Wealth Patner

> "Furthermore, we didn't employ Pipeliner backing to help us."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#Capterra___3217861)

KV

Kai V.

Manager Business Development & Sales

> "It is an easy to use software that gives a quick overview about sales status and development"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3399522)

BA

Bonnie A.

Consultant

> "Some of the features lack depth."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3402206)

II

Isaac I.

Regional Sales Manager

> "It has top notch Graphic User Interface with Seamless ability to Integrate with other applications."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___2749019)

MM

Maziar M.

BDM

> "Not very friendly user"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3407040)

EO

EZEKIEL O.

BUSINESS DEVELOPMENT MANAGER

> "The features of the application was really awesome , it gives me an accurate update and how to schedule conversation..."

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___2451489)

AS

Alexander S.

Team Leader

> "Easy but not fully usefull"

[See full review](https://www.capterra.com/p/125911/Pipeliner-CRM/#SoftwareAdvice___3490905)

[View Reviews](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

VR

Verified Reviewer

Account Executive

> "Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of work"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7098719)

MS

Marvin S.

Product Development Lead

> "I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads we need to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

DL

Daniela L.

Sales Manager

> "It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to another. Plus, the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

JA

Josh A.

Co-founder, VP of Marketing

> "All the customization can make it difficult to decide how to best implement the services across the company."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6545697)

MM

Meelis M.

IT support

> "In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147)

DL

Daniela L.

Sales Manager

> "It can get a bit pricey. While the interface is generally cool, it can sometimes feel a bit overwhelming with all the options and settings..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

RM

Rick M.

Account Manager

> "We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

Alexander K.

CEO

> "The Customer Success Manager called my response "frustration.""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

VR

Verified Reviewer

Head of Sales Operations

> "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights,..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

NM

Nathan M.

Marketing Manager

> "They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

BC

Bobby C.

Shipping Coordinator

> "I like that businesses can use the platform and schedule meetings easily with customers. "

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142843)

DL

Daniela L.

Sales Manager

> "On the downside, the mobile app isn’t as powerful as the desktop version."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

VR

Verified Reviewer

Marketing Director

> "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

DL

David L.

CEO

> "It’s confusing that you can’t put in contact information for companies."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6486661)

SE

Sitav E.

Marketing Associate

> "The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal, organization, client, and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

AM

Andrew M.

Founder

> "You need to pay for higher levels to even access it and when you do it's still terrible."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6575738)

KS

Kavit S.

Consultant

> "For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142231)

Alexander K.

CEO

> "Refund refused."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

VR

Verified Reviewer

Head of Sales Operations

> "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

RM

Rick M.

Account Manager

> "The workflow when going through activities isn't too efficient."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

VR

Verified Reviewer

Marketing Director

> "It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

NM

Nathan M.

Marketing Manager

> "Support when they're having server issues, which is all too often."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

AS

Amber S.

Business Administrator

> "I like that Pipedrive can be integrated with other applications as needed."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560)

KM

Keith M.

President

> "pipedrive customer service is utter garbage, I have been locked out of my primary account for days."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495)

AV

Asha V.

Beauty Specialist

> "Pipedrive offers a unique dashboard that successfully tracks tasks and projects amongst a wide range of clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6405513)

AG

Alyson G.

Head of Finance

> "UI/UX is not as sophisticated as, for example, salesforce"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082)

NN

Nick N.

Owner

> "Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6808205)

KH

Karl H.

Member of the board

> "Did not use it due to the pricing scheme that they have in use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

SH

Sabrina H.

Sales Admin

> "I like how it's easy to navigate through, and there are different categories to separate stages of a job."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7144443)

BK

Bernardo K.

CEO

> "There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the email they're sending..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4797544)

MD

Maria D.

Product Marketing Manager

> "Pipedrive features a user-friendly interface and intuitive logic, along with strong customer support and almost seamless automation options."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6694973)

MH

Mark H.

Owner

> "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying chat bot that..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

PW

Peter W.

Onboarding Manager

> "This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the project."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6596088)

JW

Jess W.

Business development and marketing

> "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507)

Ava H.

Staff Software Engineer

> "Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6574172)

PJ

Priyanshu J.

Manager

> "Pipedrive is primarily a CRM designed for sales teams, which means that it has limited marketing automation functionality. If you're looking for a..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602636)

VR

Verified Reviewer

Managing Director

> "It’s streamlined our sales process and improved efficiency."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7063080)

Jennifer W.

Human Resources Generalist

> "In particular, the OpenPhone phone integration was completely ineffective, and its setup process was quite cumbersome."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4938082)

SR

Spencer R.

Account Manager

> "Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most interest, and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6758614)

AO

Amos O.

Procurement Manager

> "The cost is a bit high compared to other alternatives"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6473779)

MM

Mirjam M.

Marketing and Communications Manager

> "I like how the data on leads, deals, persons and organizations all are can be customized and linked together."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212)

KH

Karl H.

Member of the board

> "I think their pricing packages are quite plain stupid."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

KH

Kira H.

Senior Operations Manager

> "It keeps our business running so smoothly and ensures that we never miss anything for our clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6848965)

DV

Daniel V.

Sales

> "It requires some experience to create the process properly, is a bit difficult to create all the "funnels""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6195939)

FP

Fernando P.

Administrative

> "I love the visual pipeline view that helps me easily see where deals are in the sales process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6347372)

JM

Japhet M.

Creative Director

> "In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965)

Jim P.

Fractional Consultant

> "Perfect for mid to late(r) funnel client management."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7132528)

HO

Hannah O.

Marketing Manager

> "We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6047185)

VR

Verified Reviewer

Designer

> "It offers a variety of analysis and reporting tools to help you gain insight into the sales process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6480341)

John S.

Social Media Consultant

> "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may not be..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231)

DL

Daniela L.

Sales Manager

> "The visual pipeline makes it super easy to track where each deal stands, and I also appreciate the real-time reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

MS

Michael S.

Designer

> "Your clients can get lost in the shuffle if you do not schedule a follow up for them."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6169907)

MS

Marvin S.

Product Development Lead

> "We have a very fluctuating target group and update our Leads every month, which was a pain in the past but the API makes a breeze."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

VR

Verified Reviewer

Owner

> "My least favorite part of Pipedrive is the lack of customization. If there are custom fields that I need, it does not give me the option to create..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3735450)

SE

Sitav E.

Marketing Associate

> "The organization and details are endless, and it's incredibly helpful - this is truly how you educate an entire organization on every detail..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

MH

Mark H.

Owner

> "Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

MS

Mohammed S.

Owner

> "It integrates nicely with all other apps, and the ability to sync with my email is superb because it allows me to quickly review all email..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5035850)

Jennifer H.

Owner

> "What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault)."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6025562)

IE

Irma E.

Advisor

> "The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to be able to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6050741)

Paul Marco O.

Analyst

> "it is a bit pricey for the full service features compared to the others i see and will try out."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4890739)

MH

Michelle H.

Senior Project Manager

> "Pipedrive's many features will enable us to accomplish our goals and more, including the collection of prospect information and the scheduling of..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

Flor C.

Software Developer

> "It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be renewed every year."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602615)

Brendan C.

Business Development Rep

> "It's much easier using Pipedrive as a Sales team since in my team, we do a lot of handovers for deals and some of the leads, and this is easier to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6005630)

BC

Ben C.

General Manager

> "Email interface not great."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882)

MB

Michell B.

auto sales

> "Pipedrive lets our customers do there quote online with ease."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6811771)

DS

David S.

VP

> "It was tedious to use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964)

Ronald Abilmar R.

Marketing Manager

> "It's great because I can connect my email, calendar and mobile phone to automatically sync data and have a full view of my customer interactions."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5010053)

SS

Sofia S.

Product Manager Marketing Moda

> "Unfortunately, the reporting features of Pipedrive are quite limited and while they do provide some useful data, they don't offer the same level..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4663037)

AE

Aaron E.

Scout

> "Pipedrive worked well in terms of collaboration, the team could work together on the sales conversion process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6484355)

JF

Jose F.

Gerente administrativo

> "One thing I don't particularly like about Pipedrive is that it can be a bit pricey."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4995720)

PL

Princess L.

Digital Creator

> "I use the chatbot to easy customer support because it is programmed to give simple details about the services in my organization and this reduces..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4993806)

AS

Alex S.

Senior Business Development Manager

> "Sometimes can be slow to reach customer service"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4885729)

EL

Elliot L.

General Manager

> "The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179)

LH

Lucy H.

Marketing Manager

> "Sometimes a little basic in terms of reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6202914)

MH

Michelle H.

Senior Project Manager

> "We finally have a solution that allows us to keep track of all of our sales in one place and monitor their progress over time."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

VR

Verified Reviewer

IT and Digital Marketting Head

> "Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4380513)

CK

Chelcie K.

Finance

> "So far it’s ideal for tracking sales and their current status."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6450031)

VR

Verified Reviewer

Tagie Burton

> "It has Limited automation optionsSome users have reported issues with syncing of data across multiple users"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4485358)

MM

Meelis M.

IT support

> "Sales people are not usually tech people, but PipeDrive makes tracking and following your sales easy."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147)

JF

Jill F.

Office manager

> "The "insights" feature and dashboard are clunky and not inuitive for charting your company's progress."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4543553)

[View Reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/)

## User interface

[Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)

4.60 (216)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

4.53 (3,050)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Pipeliner CRM

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/125911/Pipeliner-CRM/#features)

Pipedrive

Top features

40/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/132666/Pipedrive/#features)

### Recognition

Pipeliner CRM

Best Value CRMSoftware (2022) 

Pipedrive is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Pipeliner CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pipedrive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pipeliner CRM

-   By Pipeliner
-   Located in United States
-   Founded in 2011

Pipedrive

-   By Pipedrive
-   Located in United Kingdom
-   Founded in 2010

## Popular Comparisons

[Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[4.60 (216)](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$65/month

Price

$25/month

4.5

Features

4.4

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-125911/Salesforce-vs-Pipeliner-CRM)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$19/month

Price

$25/month

4.3

Features

4.4

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-132666/Salesforce-vs-Pipedrive)

[Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[4.60 (216)](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$65/month

Price

$20/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/125911-152373/Pipeliner-CRM-vs-HubSpot-CRM)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$19/month

Price

$20/month

4.3

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/132666-152373/Pipedrive-vs-HubSpot-CRM)

[Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[4.60 (216)](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$65/month

Price

$14/month

4.5

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/125911-155928/Pipeliner-CRM-vs-Zoho-CRM)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$19/month

Price

$14/month

4.3

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM)

[Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[4.60 (216)](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$65/month

Price

$7/year

4.5

Features

4.5

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/125911-204998/Pipeliner-CRM-vs-Bigin-by-Zoho-CRM)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$19/month

Price

$7/year

4.3

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/132666-204998/Pipedrive-vs-Bigin-by-Zoho-CRM)

[Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[4.60 (216)](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$65/month

Price

$50/month

4.5

Features

4.3

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/125911-157279/Pipeliner-CRM-vs-Dynamics-365)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$19/month

Price

$14.99/month

4.3

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing)

[Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[4.60 (216)](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$65/month

Price

$14.99/month

4.5

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/125911-178819/Pipeliner-CRM-vs-EngageBay-Marketing)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$19/month

Price

$50/month

4.3

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/132666-157279/Pipedrive-vs-Dynamics-365)