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better software since 1999
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Our products are versatile and fully adaptable, supporting various asset types including equipment, machinery, facilities, and fleets. We offer solutions suitable for businesses of all sizes.
Do your due dilligence, as many of these software companies will charge extra for customization and support. FMX has a great price point and great serivce to back it up.
We haven't had any issues with this product or vendor. The training for this was a bit ridiculous.
Tech Support and the system team I worked with were very good. I have been happy with the system over the last year that we have had it.
The reports section is missing some different logs and lists that could be generated for a user. With requests to FMX the wanted reports probably could be generated.
Our experience with the FMX system has been outstanding. The customer support has been tremendous (Thank You), and the system has exceeded our expectations.
Have not figured out a way to add folders to the equipment, so the equipment manuals are more difficult to navigate in the software since there are so many individual PDF's.
Visually appealing, molds to your needs and easy for customer/staff to use too. This product has been so easy to switch too from SchoolDude, We love it our staff loves it, invaluable.
As we began our maintenance team for the franchise our maintenance tasks were verbal with no records of work completed or cost or man-hours. Now we are able to track all of the above and more.
The product itself is great for tracking assets and maintaining the history of that asset. I believe that this product is like many others and you get out of it what you put into it.
Having to listen to dogs barking and kids crying in the background when your needing help is very frustrating and unprofessional.
Pricing when we purchased was great, and from what I hear from other transit agencies (my business) now about this type of software, this is a good deal.
There is no communication from the team I request from to advise if they are working on the ticket, no updates, etc. I have had tickets disappear and have to re-submit them.
We trying to find out the best way to display work orders and looks like this will be possible by setting up favorites. The customer support is excellent.
Difficult to correct any set up mistakes after program has been populated.
They have ALWAYS been so professional, kind, and very patient with those of us that struggle to work with a computer. Love, love, love the program and really appreciate the staff.
Inventory Shortage Report was set up in a different M+ format than what we had and it is missing fields and it is not easy to follow.
Ben: Hi, my name is Ben. I work at Pacific Galvanizing in Oakland, California. We have anywhere between 35 and 45 employees. And I would give FMX a five out of five rating. So when I started here, we didn't have any sort of management software at all. We were literally on pen and paper, and that's what they had been doing here since the '80s. Everything was hand drawn. I had a lot of Post-it notes stuck to a whiteboard. We were very disorganized, and it was very hard to find information quickly. When FMX was first introduced to us, I was very impressed with the way that the software was built. It was very streamlined, it was very user-friendly, and more importantly, it was a good forum for organizing information and tracking equipment in an efficient and quick manner. So when we first started with FMX, I found that the software interface was really easy to use and we did get a lot of support from their team and some resources in learning how to use it. The difficult part was taking our roughly 600 pieces of equipment and digitizing that and bringing it into the electronic environment. But what we found with the software was that the work that we put in on the front side of it has paid us dividends in return on the backside of it. Anybody who's considering a facilities management software, I would highly recommend FMX. In talking with their software engineers, they work with a lot of different companies and they get a lot of feedback from users like myself, and they've made a lot of improvements through the four years that we've been with them. They've taken a lot of our suggestions and made the software even better. It's a very comprehensive suite, and they even offer custom tools that they can build for your company if you have something specific that they need. We're currently running two custom modules that they handbuilt just for us. It's a great overall package and it really helps keep us organized.
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