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Tazio is primarily used by large employers with over 1,000 employees. We work with Heads of Talent Acquisition, Talent Management and Chief People Officers.
Organizations that do not have an applicant tracking system or who are looking to change. Organizations looking for video interviewing software.
Jo at Tazio is fantastic, she is a real asset and deals with an queries promptly. Its relatively easy to use and its good that as an admin am I able to reset questions for the candidates.
Once you publish a project you cannot amend (you have to duplicate and republish). Currently heavily using Flash which is becoming unsupported by Chrome in Dec 2020.
Great Customer Service staff. Excellent library of help information.
Constant log in problems with candidates/assessors. Constant bugs with downloading reports.
Very good software, easy to follow and understand. Each drop down is very quick and helpful.
It is also not widely known about these until you speak to the customer service team so external candidates/assessors/colleagues think the system is broken.
The ease of navigation and how user friendly it is.
Sometimes candidates get a little confused on what to expect.
My managers and I are very grateful to have come across such a great software, and will continue to invest since it will guaranteed only get better from here.
Occasionally, video load time lags both as a reviewer and for candidate participants.
Customer support has been an amazing help with all my Vidcruiter needs. Vidcruiter is very organized and allows me to do my job with ease.
They also get back to candidates really quickly if they have video problems - it's never the system it's always speed of internet or the user not following instructions.
I have been using Vidcruiter for 2 years and am continually impressed by their speedy customer service. No matter when I reach out with a question they are quick to respond and helpful.
We have heard from other agencies that use a different program and have heard that it is much more difficult to navigate.
The product is easy to navigate, the orientation/training provided is good and customer support throughout is excellent.
No need for custom coding in most cases. The company listens to their customer needs/Feedback and adjust/upgrade the product roadmap accordingly.
Mitch H.: My name is Mitch. I'm a human resource generalist. I'd give Vidcruiter a five out five. For more reviews like this, click the link below. So, we use Vidcruiter as our main ATS. And what we've found is that it's a lot easier to manage multiple applicants at once. Between the different hiring managers, the human resources side, things like that, we're able to keep things very streamlined and keep a process very, very consistent throughout the interview process for multiple positions. I would say what I like most about Vidcruiter is the customer service. The team that I work with has been extremely helpful. They're really helping us with our labor shortage and everything like that. So, whenever we have any sort of questions or anything like that, they're always very quick to answer. Any sort of tickets or anything like that comes up, they're also able to get those taken care of very, very quickly. So, I would say the product itself is great, definitely a five out of five, but the customer service that we're receiving from them as well is definitely a five out of five too. So, the thing that I like least about Vidcruiter is it, there is a bit of a learning curve on how to use it. So, that is a good thing because you can really customize exactly what you want the software to do and how you want the interview process and hiring process to go. It is a little bit difficult to learn how to do that at first, but once you have that down, it's really worthwhile because of the customizability.
Prioritize real-user-identified key features according to your needs to find your best fit.
Tazio
VidCruiter
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