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pcAmerica offers point of sale software applications for almost any environment including retail stores, convenience stores, restaurants, and other hospitality establishments.
Brick & mortar retailers as well as online retailers
I like the quality, value, brand, and guarantee. It's excellent, fast, simple, and easy to use.
Support!!!! Anytime you have an issue you end up on a call to a support desk in India. I do not have a problem with support desk being in India but the techs that you get are horrible.
I originally purchased this because they had an abundance of online supporting documents and videos and for someone like myself that is going to maintain the system them self this was important.
We were advised to upgrade our pin-pad to the new standards. Waited until the end of the tourist season to upgrade, and then things went to hell in a hand-basket.
Everything is well organized and readily available with a click of a button. The tutorials online are a huge help on how to use and customer service is the best.
No error code it just will not start. I called PC America and they said it was just a coincidence (it happens he said) we don’t turn off your system because of nonpayment for support.
Most Transactions work seamlessly. Good system for those just starting out with a POS system.
I do no like the fact that when I apply a payment to a customers account, I am unable to print a second receipt. This has caused some problems.
Overall we are super happy and impressed with our Shopify Experience. What i like most about Shopify is that it’s user friendly and customer friendly.
This can be time-consuming and can sometimes lead to staff accidentally selecting the wrong product, despite knowing the exact SKU of the product they were looking for.
Ease of use, communication about accounts is so easy, works great with our accounting software and marketing automation. Shopify has made the CSR team much more effective.
Additionally, there is a new password feature that is used to get into the app. It was not very intuitive to figure out how to turn this off and caused some problems with our staff.
I like that it links to my store pretty seamlessly and has all my customer information stored. I like the card reader as well.
I wish it wouldve just converted that information directly from the website but it did not. Which was a bit frustrating.
It will also update your inventory levels. That kind of integrations is awesome.
Shopify is CREATING business problems, not solving them. Their tax tables are often wrong, meaning that their screwups are effecting our profits.
John: My name is John, and I am an author and editor with a company. It's a small company of about four employees. I give Shopify POS five out of five stars. Before using Shopify POS, I was using Square and also probably PayPal for a while. These two methods were expensive, and I had tons of connectivity issues, which really slowed down the process and actually lost me a couple of sales. So, we decided to use Shopify POS because, first of all, we were using Shopify, so we already had it integrated within our website and within our company, and so inventory and stuff showed up automatically when we were doing in-person conventions and using Shopify POS. So, it was pretty seamless. We were also able to use it with other people at other conventions that we weren't at. So they were also able to access Shopify POS to sell books at conventions where they were. So, using Shopify POS, it was really, really easy. We had to get a card reader, and so the setup was pretty quick. We were already familiar with Shopify, but the POS system was basically point and click. It allowed us to set up different conventions in the books that we were selling, and all you have to do is just push a button on a screen and you're ready to go. So the advice I'd give anybody starting to use Shopify POS is to practice. To get familiar with the system and to do all of your work first, setting up what products you want at that particular convention, and making sure all of those work. We ran into some issues early on that we thought that some books and stuff were on the system, but they weren't, so we found out that we spent about 10, 15 minutes before we're going to use it to make sure everything is set up and ready to go, and also that our card reader is set up because you need wifi in order to use the system. So we make sure all of that's set up before we ever begin a day of selling.
Prioritize real-user-identified key features according to your needs to find your best fit.
Cash Register Express
Shopify POS
Top FeaturesCash Register Express
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