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Ideal for organizations that need a single source of truth from one data center to multiple datacenters, and those that have hybrid IT, including resources and applications in multiple clouds.
GLPI can be use from small to very large organizations
One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements.
What I dislike about the software is that there are so many steps to complete a task. For example, if we have a device to install, cable and place in production.
This product is awesome, and is available to be viewed from anywhere internal information/db can be updated. Absolutely love this product.
Hard to imagine tracking all those devices and rooms without this software.
Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present.
Backup options are a bit limited to use what is pre-configured.
Very easy to use, great customer service and great support. Any issues I have had, Device42 has been more than willing to help resolve.
Although I understand why it's this way, it is annoying not having the ability to drop to a command prompt on the main system or the remote collectors.
They praised the software's ability to streamline their IT processes and the ease of use of its user-friendly interface.
The interface can be a bit rough around the edges. I don't know if ours was badly configured but it was a little slow to access.
GLPi has proven to be a useful tool for our team. We can customize it to meet our specific needs because to the outstanding flexibility and strength of its open source technology.
The interface is dated, and initially may be very difficult to find where are the settings that the administrator want/need to change.
It is also open source and therefore the price starts from exactly $0 / €0. The prices for support and the cloud solution are very moderate and the support quality is very good.
Manage your requests, problems, incidents and projects from a Global platform.
Managed 1300 workstations and ticketing smoothly for everybody in the interprise a great asset to have.
The use of server disk space can be high depending on the configurations and error logs, which can bring down the application, depending on how disk space management is done.
Device42
GLPi
Top FeaturesDevice42
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GLPi
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