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All company sizes: Small, Mid Size and Large (Enterprise) companies, MSP and Consultants.
IT teams managing 50-50,000 Windows machines.
Excellent asset tracking with details on almost everything about a device. It can be very useful for finding devices physically as it reports which port a device is plugged into (using snmp).
There is no way to see what deployments you have running, and there is no way to cancel them once you kick one off.
Has become a great tool that I use regularly. Was recommended to me, and I recommend it to others.
Installer logic is very limited with no access to WMI for creating conditions. Deployment packages do not survive reboot (ie multi reboots in a single installation package).
I cannot imagine doing my job as a systems administrator without this tool. It makes automating so many processes super easy, and is easy to customize with a great user base.
The biggest pet peeve that I have with Lansweeper is that it only hold onto the record of the device for 30 days after it goes offline.
I'm very happy with Lansweeper and we are going to implement the help desk software in the near future to replace our current ticketing system. It's a more robust system than other similar programs.
Not much but the menus can sometimes be too close as they pull down when you hover over them and that can be a little annoying.
Customer Service is super helpful. The software itself is excellently integrated to allow you to install and deploy as you would like to any PC you would like.
Do not take this as a negative comment because this is no fault of SmartDeploy that my company named the domain in an unconventional manner.
The support documentation is great and if needed, you can always reach out to their amazing support team.
The major cons I have with it is that it often conflicts with antivirus software and drivers do not always apply or are available.
I also love that the licenses are perpetual. SmartDeploy has some more really need feature coming down the line that I am excited to start using such as the ability to deploy 3rd-party applications.
I did run into a few problems where some of the driver packs caused blue screens on some of our units.
Time reduction, Resources and Costs as well as improved efficiency and ability to deploy remotely are all benefits of your IT department.
Lack of reporting features...which they are starting to add.
Lansweeper
Top FeaturesSmartDeploy
Lansweeper
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SmartDeploy
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