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better software since 1999
better software since 1999
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Auto Dealers, Finance Companies, Home Care
TEXT2DRIVE is built for auto dealership operations, service, sales, and marketing departments in need of a full-featured customer experience and communications platform integrated into their DMS.
Scan123 has been a great addition to the business with the ability to keep all of our invoices and other documents in a secure place while being able to keep track of them easy and efficiently.
A little difficult to get the repeated folders used to pop back up to choose them instead of having to go through file explorer.
Scan123 is an easy to use platform. We can train our Recruiters in an afternoon and feel comfortable that they will have all the information and knowledge that is needed to use Scan123 successfully.
Sometimes when saving an incorrect key is hit by mistake and finding it to correct is not easy. I'd like to be able to search for the last items uploaded that way I'm not wasting time looking for it.
Tech support has been amazing helpful. Happy to have the great support.
And believe me they would let me know if there is a problem.
They answer me the same day usually and if it's late, they get back to me in the morning. They are helpful and a real pleasure to talk to.
I can call and if I leave a message the response is usually within the hour.
Sensitive content hidden] is fantastic. She has been our account manager and we are lucky to have her.
Unfortunately there are currently too many flaws. Credit card collection only worked some of the time and customers struggled to make payments.
I love the ability to provide consumers with deals electronically. Since we are in a millennium world now the summer love to receive things Electronically.
Sometimes there is some automated messages that go out that don't make sense for the customer but overall it's usually user error.
It helps to upsell in multiple ways with the camera and photo functions and the ease of check out it great.
The full buy in from all Our Techs was difficult.
It has been a positive change and a great way to stay in contact with our customers. The automated text that are sent for the repair orders, the survey and future appointmen ts are working well.
Customers do have a bit of difficulty using the application to pay for the bills.
Prioritize real-user-identified key features according to your needs to find your best fit.
Scan123
TEXT2DRIVE
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