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ClickPoint vs Contivio Contact Center: Which is a better fit?

Updated on April 28th, 2024
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Summary
Features in Sales Tracking
16
Best performer
41
  • Activity Dashboard
  • Alerts/Notifications
  • Calendar Management
1
41
User satisfaction
4.7
User reviews22
Ease of use
4.7
Functionality
4.5
Value for money
4.6
Customer support
4.8
3.4
User reviews13
Ease of use
3.5
Functionality
3.3
Value for money
3.0
Customer support
3.6
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

We proudly serve the following verticals: Home Services, Mortgage, Education, Insurance, B2B, Auto-lending, Franchise Based Companies, and Call Centers.

Given our extensive blended footprint, we do not focus on specific verticals. In saying that, we tailor our software around CRM users, so generally aim to on-board CRM -based teams.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
126733
5 screenshots
130559
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

ClickPoint

Top Features
16/41
  • Access Controls/Permissions
  • Activity/News Feed
  • Appointment Scheduling
  • Assignment Management
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Customizable Branding
  • Document Management
  • Electronic Signature
  • Event Triggered Actions
  • File Sharing
  • Goal Setting/Tracking
  • Kanban Board
  • Leaderboards
  • Lead Scoring
  • Live Chat
  • Mobile App
  • Process/Workflow Automation
  • Product Catalog
  • Reminders
  • Revenue Management
  • Search/Filter
  • Task Management
  • Transfers/Routing
  • Activity Dashboard
  • Alerts/Notifications
  • Calendar Management
  • Call Logging
  • Customizable Reports
  • Data Import/Export
  • Email Management
  • Email Templates
  • Interaction Tracking
  • Lead Management
  • Mobile Access
  • Prospecting Tools
  • Reporting/Analytics
  • Sales Pipeline Management
  • Territory Management
  • Third-Party Integrations
See All features
Hide Sales Tracking Software Features -

Contivio Contact Center

1/41
Show Sales Tracking Software Features +

ClickPoint

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Contivio Contact Center

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ClickPoint
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Contivio Contact Center
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ClickPoint
  • By ClickPoint Software
  • Located in United States
  • Founded in 2007
Contivio Contact Center
  • By Contivio
  • Located in United States
  • Founded in 2007
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