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better software since 1999
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Small to medium size businesses that require sales, marketing and service automation
I am really impressed with the software, and I'm even more impressed that the team actually listened to my feedback and made the exact adjustments that were on my wish list.
I can't see any cons with the software ever since I used it. If there are any problems I'm sure the problem is not the software but my computer.
I have been working with Sales Ex over the past months and have nothing but praise. Their product is simply amazing but most importantly is the customer service is second to none.
Have a general sense of your sales/workflow before setting everything up in the CRM to avoid having to make changes in the future.
Easy to use, pricing is fair and customer support is usually very quick to resolve issues. They are also always working on ways to improve the software for ease of use and better functionality.
Lack of reporting functionality. My support team has been really good at trying to get us what we need, but the lack of reporting functionality is holding us back a little.
I would highly recommend it for start ups and smaller companies because it is very adaptable and affordable - great value.
I also don't like the way in Push Distribution, you can't see Lead Source fields. That should be option based on the discretion of the administrator.
The software is easy to use, the training they provide is fabulous and the customer support is great.
I told him that I was going to start writing bad reviews about Agile while I waited for his management. Eventually, he said he initiated the refund and cancelled my subscription.
Fairly good experience in general. I strongly recommend it to ogranizations that are looking for an all-in-one solution, especially if you are 10 or less strong.
Do not add your credit card information!!! I cancelled and am still getting charged.
This is a fantastic program that I've established successfully with three clients so far. I've found it excellent to use with ample support documents to set up and deploy without assistance.
The inability to cancel despite following their instructions for cancellation to a tee.
It offers an intuitive interface, robust customization, advanced reporting, seamless integrations, powerful automation, mobile accessibility, and secure cloud storage.
Horrible customer service. Don't use Agile unless you want to get stuck in a contract.
Mike P.: My name is Mike. I'm the president of my company and I would use Agile CRM. I would give them a rating of a four. There's more reviews available down below. Before switching to Agile CRM, I've used a number of different CRM and marketing automation programs. I used a program called SendPepper. I used one called GreenRope, but switched to Agile CRM about two years ago. We chose Agile CRM because it offered a lot of different functions for the money. The program includes a CRM, a marketing automation system, and a help desk system. They're all integrated. It was a lot of things that you could do there in that one package rather than trying to integrate a whole bunch of different pieces of software together. Onboarding and implementing Agile CRM was a little tricky, I will admit, but their support is really good. It comes out of India a lot, but their technicians are top-notch and you can get to them through a chat, or through email or on the phone. They're very helpful. They walked me through everything that we needed to do. I'd say the only thing that really hung us up was getting our email service provider hooked up with Agile CRM so we could send emails under our own domain. Yes, I've actually had the opportunity to recommend Agile CRM to two of my clients. One of them has been using it for over a year now. They're very happy with it. I actually helped them to set it up because I'd already had experience in setting up the system for my own company, but they're very happy with it. I have another client who is just getting ready to implement their Agile CRM system for their company as well. I have lots of good things to say about them. Like I said, they offer a lot of capabilities for a relatively reasonable amount of money.
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