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Enterprise marketers and digital agencies
Small Businesses Mid-size Enterprises
Ease of use and support were great. The feature set they have is great as well.
Then, when we went to cancel, they made ridiculous claims about how we were locked in for another year. No one responds to messages, I had to call multiple times and insist someone speak to me.
Using call tracking, figuring out the ROI of our campaigns is even easier. Customer service, in my experience, has been fantastic.
Our needs changed and we found a different product for our needs. They were absolutely horrible about handling the porting of our old numbers.
I researched a few other call tracking solutions and all were better and cheaper.
I deal with a lot of vendors, and I don't make this comment lightly: Dialogtech's customer service is one of the worst I've seen in my career.
Great for tracking phone calls / leads from your marketing efforts. Can record and manage all aspects of calling system / voice mail / messaging and more.
I was on a month to month contract and after you cancel they will charge you for 2 more months. They also charge for porting phone numbers.
I can proudly say that my user experience is very successful. I keep a good opinion of this solution.
Absolutely awful, disgusted in the service in which they provided.
Integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.
When there is a bad wifi it's a bit complicated to hear the other party.
The system is very easy to use. The quality of the connections has been great.
Sometimes there is delay which can make it more difficult to have a fluid conversation - doesn't happen often though.
Ringover's all-in-one platform, advanced features, and intuitive user interface make it a comprehensive and powerful communication solution for businesses of all sizes.
Sometimes their is a delay a few seconds between when you speak and the person on the phone which I believe will be fixed sooner than later.
Guillome: Hi, I'm Guillome. I'm customer success. I am giving Ringover a three out of five and for more reviews like this, click below. In my day-to-day life, I have several customers to call every day and I'm using for that Ringover that is directly connecting to my application to be allowing me to call directly my clients and to be able to have the best conversation I can have with them. So the thing I like the most with Ringover, that is it is adapting perfectly to the other setup applications. I mean, whenever I have a phone number to call, I just need to click on that phone number and it's going directly to Ringover. That way, I don't have to click on several tabs on my web browser. I just need to do it in one click. I'm clicking on calling and then I can call it. That way Ringover allows me to save a lot of time. The thing that I have the most troubles with Ringover it is that the quality of the call might be sometimes going down resulting in that I have to hang out the call and then call again, to be able to get a better connection.
Prioritize real-user-identified key features according to your needs to find your best fit.
DialogTech
Ringover
Top FeaturesDialogTech
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Ringover
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