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Enterprise marketers and digital agencies
Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service.
Ease of use and support were great. The feature set they have is great as well.
Then, when we went to cancel, they made ridiculous claims about how we were locked in for another year. No one responds to messages, I had to call multiple times and insist someone speak to me.
Using call tracking, figuring out the ROI of our campaigns is even easier. Customer service, in my experience, has been fantastic.
Our needs changed and we found a different product for our needs. They were absolutely horrible about handling the porting of our old numbers.
I researched a few other call tracking solutions and all were better and cheaper.
I deal with a lot of vendors, and I don't make this comment lightly: Dialogtech's customer service is one of the worst I've seen in my career.
Great for tracking phone calls / leads from your marketing efforts. Can record and manage all aspects of calling system / voice mail / messaging and more.
I was on a month to month contract and after you cancel they will charge you for 2 more months. They also charge for porting phone numbers.
Customer support at every level is outstanding. Sound quality and uptime are best possible.
We experienced a prolonged service interruption spanning multiple days. This unforeseen downtime had significant repercussions, impacting our operations and causing considerable inconvenience.
Customer service is very responsive, the quality of the call routing, and the reliability of the system has always been great. There’s a lot of feature and flexibility available for configuration.
Poor SMS app and problem with short code SMS. Also I'm using groundwire for mobile app and always problems with it on various phones.
Service has been great for many many years, customer service has always been responsive, price is fair and service, reliable. This is my trusted VOIP provider.
Reports online of fraud callers using account balance, some on otherwise unused sub-accounts, so not a local leak.
Easy to use, reliable and great quality. Used on several projects and always had good experience with the serviceLow prices and tons of features.
As of 2019, it is really painful. VOIP servers have issues regularly and the technical support will blame you every time without even looking until VOIP release a official server issue.
Daniel: Hi, I'm Daniel. I'm a business owner. And I give VoIP.ms five out of five. Click video to see my review. So before I went to VoIP.ms I was using the regular phone systems. And they were quite expensive, especially for the long-distance calls. Then I heard about voice-over IP things, and I kept looking and a lot of them were quite complex. And then I found about VoIP.ms. And their explanation are so clear, so simple. The setup is simple. It's very, very cheap in terms of cost for the system and it's super reliable. And that's what I was looking for. So I chose VoIP.ms because they're super simple to set up and their review were great in terms of stability. And that's what I was really looking for. And in reality, they are super stable and reliable. So I'm really, really happy with that. Creating the account with VoIP.ms is super easy, super simple. The interface is quite straightforward. When it comes to set it up with your actual hardware, that's a bit more complex because obviously, all the hardware are different. But they have a very, very comprehensive Wiki. So you just need to look up what type of hardware you purchased to connect with their voiceover IP service. And then you just follow the step by step and set it up. And they even have very, very neat tips for all the weird things that you can get like at night ring bells that are just fluke over the network and they tell you exactly how to fix that. So it was really great. So if you're looking for a great voiceover IP provider, I really would recommend using VoIP.ms. Just make sure you do your research on the hardware side that you want to purchase because they don't sell hardware. So it's really, you bring your own hardware company. So look up how many ports you need, what types of services you want to have over IP because they have all the services. They have the phone, they have the fax, they have the SMS over IP. So just look up the hardware that you really need. And for the rest, just create your account. It's super easy. And then once you have your account created, you have all the information that you just simply configure into your hardware and that's it. You plug your device and you're done.
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VoIP.ms
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