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Small to mid-sized retailers, in a wide range of industries including: general retail; clothing, shoes, accessories; quilt and fabric; needleart; craft and hobby; toy; outdoor; wine and liquor/spirits
Brick & mortar retailers as well as online retailers
Very satisfied, as POSIM has been very stable, and the tech support has been top notch with our support plan. We have purchased several seats (1 Desktop and 1 Mobile), and it's been very effective.
It is too bad we cannot do some things without getting a code to call support.
We feel that time is money, and we save a lot of both by utilizing this software. We cannot say enough regarding how happy happy we are.
We have not been able to use the report portion of the software. We find it very confusing.
We love the system because it is very intuitive. We are thrilled, not only that we selected Posim, but are very happy with the number of reports that can be generated, and the ease of operation.
I am frustrated that I can NOT back date to do a billing cycle or to make necessary adjustments to this program.
We would definitely recommend Posim to anyone, and would be happy to do a written endorsement if you should ever need it, or be a phone contact.
That form also asks if you want your card kept on file. Very bad system for billing.
Overall we are super happy and impressed with our Shopify Experience. What i like most about Shopify is that it’s user friendly and customer friendly.
This can be time-consuming and can sometimes lead to staff accidentally selecting the wrong product, despite knowing the exact SKU of the product they were looking for.
Ease of use, communication about accounts is so easy, works great with our accounting software and marketing automation. Shopify has made the CSR team much more effective.
Additionally, there is a new password feature that is used to get into the app. It was not very intuitive to figure out how to turn this off and caused some problems with our staff.
I have been so impressed with everything that Shopify offers. Their reporting, different integrations, website building, all of it is so impressive.
I wish it wouldve just converted that information directly from the website but it did not. Which was a bit frustrating.
I like that it links to my store pretty seamlessly and has all my customer information stored. I like the card reader as well.
Shopify is CREATING business problems, not solving them. Their tax tables are often wrong, meaning that their screwups are effecting our profits.
John: My name is John, and I am an author and editor with a company. It's a small company of about four employees. I give Shopify POS five out of five stars. Before using Shopify POS, I was using Square and also probably PayPal for a while. These two methods were expensive, and I had tons of connectivity issues, which really slowed down the process and actually lost me a couple of sales. So, we decided to use Shopify POS because, first of all, we were using Shopify, so we already had it integrated within our website and within our company, and so inventory and stuff showed up automatically when we were doing in-person conventions and using Shopify POS. So, it was pretty seamless. We were also able to use it with other people at other conventions that we weren't at. So they were also able to access Shopify POS to sell books at conventions where they were. So, using Shopify POS, it was really, really easy. We had to get a card reader, and so the setup was pretty quick. We were already familiar with Shopify, but the POS system was basically point and click. It allowed us to set up different conventions in the books that we were selling, and all you have to do is just push a button on a screen and you're ready to go. So the advice I'd give anybody starting to use Shopify POS is to practice. To get familiar with the system and to do all of your work first, setting up what products you want at that particular convention, and making sure all of those work. We ran into some issues early on that we thought that some books and stuff were on the system, but they weren't, so we found out that we spent about 10, 15 minutes before we're going to use it to make sure everything is set up and ready to go, and also that our card reader is set up because you need wifi in order to use the system. So we make sure all of that's set up before we ever begin a day of selling.
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