# Compare WellSky Personal Care vs ShiftCare 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ShiftCare and WellSky Personal Care based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/126968-233684/Non-Medical-Private-Pay-System-vs-ShiftCare --- # ShiftCare vs WellSky Personal Care Features and Cost Comparison Last updated March 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShiftCareWellSky Personal Care2/4 selected [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)[4.4 (271)](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/reviews/) [## ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting Price $8.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment JR BL Based on [145 reviews](#user-reviews) Positive 135 Neutral 6 Negative 4 [## WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)[4.4 (271)](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/reviews/) Starting Price $12.00 Value-for-Money 4 Functionality 4.2 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment TS JA Based on [271 reviews](#user-reviews) Positive 239 Neutral 12 Negative 20 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Home Care Software Best performer 43 / 48 Only ShiftCare - Activity Dashboard - API - Appointment Management 15 / 48 Only WellSky Personal Care - Referral Management User satisfaction User satisfaction 4.6 User reviews[145](https://www.capterra.com/p/233684/ShiftCare/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.7 User satisfaction 4.4 User reviews[271](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/reviews/) Ease of use 4.5 Functionality 4.2 Value for money 4.0 Customer support 4.3 Price starts from Price starts from $8Per User, Per Month - Free version - Free trial Price starts from $12Other, Not provided by vendor - Free version - Free trial Best for Best for Home care agencies, aged care, IDD providers, support coordinators and allied health professionals. We offer both a web platform and mobile-friendly app for admin teams and employees. Best for North American private duty home care and private pay non-medical home care providers. ## User reviews Pros & cons JR Julie R. Scheduling > "I enjoyed working with ShiftCare and being able to assign caregivers to clients and schedule appointments for care with ease." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7038510) Daniel M. Director > "Additionally, minor but noticeable issues—like formatting errors with Xero integration, the lack of automatic syncing with..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687) BL Brooks L. Medical Assistant > "It makes your schedule, has great security and the best customer support." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7138490) Daniel M. Director > "Certain UX issues, such as the awkward date picker and limited flexibility in scheduling shifts (e.g., only allowing 15- or..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687) KF Karen F. Manager > "The Help Centre contains easy videos and guides to support new users and the Support Team are remarkable with response time..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6542867) CP Cynthia P. Owner > "Everything. But my biggest issue is they over promise in the sales process and tell you they can do everything you want and..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#SoftwareAdvice___7043060) SH Scott H. Disability Support Worker > "Scheduling is easy with a good amount of customisability, allowing me to add a good amount of detail to shifts for workers." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6813084) JS Jason S. Owner > "The product is unstable, support is unreliable, and the company’s integrity is questionable." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383) AR Angela R. Disability Support > "What I liked most about ShiftCare is its user-friendly interface and comprehensive features that make organizing and..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349101) FL Faye L. Manager > "The payroll could not be broken down into different time periods so integration into Xero was useless." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287) LE Leigh E. Managing Director > "The functions of ShiftCare allows us to run our business to a high standard, to track /amend" [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6402156) FL Faye L. Manager > "Shiftcare had some privacy breaches as there were teams that could access information from other team teams through incident..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287) RM Ricky M. Support worker > "I save so much time in regards to rostering, sending invoices, Staff management, and so much more." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6332947) AS Amy S. Team Leader > "Doing anything admin related on the phone was tricky and time consuming." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6855300) Daniel M. Director > "ShiftCare has streamlined our business operations, reducing admin time and errors significantly." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687) GG Gerry G. Client Intake and Scheduling Coordinator > "Could be more straight forward - have to click too many buttons to do something which is annoying." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797213) KC Kylie C. Director > "Answers are prompt whenever there is a question or issue. If something more complex arises, it is a great comfort to know we..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6795836) CG Claire G. Director > "Integration doesn't work as well as it could - it often drops things off. " [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136) LA Loris A. Office Administrator > "We also like that we are able to manage who sees what documents. " [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6535382) JS Jason S. Owner > "The onboarding was confusing and poorly supported." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383) ZH Zeb H. Managing Director > "Still a bit clunky there are a lot of features inside which could be tweaked which would improve the experience." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116) KlK Kourtney-lee K. Compliance and Service Delivery > "I hate it, im sick of the videos just write the dam instructions down and ill work it out." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269) KP Kristina P. Managing Director > "Shiftcare effectively consolidates these functions, simplifying our operations." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6342660) KlK Kourtney-lee K. Compliance and Service Delivery > "The bloody cost of it, per user when it should just be purchase the software and cya." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269) XL Xanthia L. Staff Trainer > "At Wattle Blue we like the ease booking shifts with our clients that can be accessed by our support worker for before, during..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909) CG Claire G. Director > "Also, it's got very expensive for small to medium sized businesses." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136) CG Claire G. Director > "Customer service on the chat function and availability of people on there is fantastic." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136) KL Kerri L. Founder and CEO > "I honestly have nothing that I could categorize as the thing I like "least" about ShiftCare." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349890) ZH Zeb H. Managing Director > "Then improving the design and correcting all the glitches would go a long way too!!" [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116) LW Lucas W. Sole trader > "Fairly expensive for a sole trader but couldn’t survive without it." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6521637) JR Janette R. Company Owner > "We cannot wait to utilise the rest of the features of shiftcare like the integration with xero and invoices ." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4979681) JA Jaypee A. Director > "we have multiple locations and it doesn't allow me to create a separate schedular that shows 2 different groups of support..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3606553) TH Toby H. Director > "The Job Board is one of our favourite time saving features" [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6485215) AP Angela P. Director > "for my own use, I would find it too time consuming to enter what I am currently using in my Calendar on a daily basis, to..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4776345) AR Angela R. Disability Support > "It's user-friendly, efficient, and has significantly improved our care coordination." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349101) XL Xanthia L. Staff Trainer > "App can glitch on occasions, issues with adding more than one expense" [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909) JS Janelle S. Founder > "Response of staff online and through phone check-ups has been great." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6800475) JN Jade N. Director > "It's disappointing to note that a key feature that could greatly improve efficiency is missing from the basic version." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997927) VB Vanessa B. Corporate Manager > "The scheduler and level of detail able to be added to ShiftCare for both clients and staff is fantastic." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4884930) HV Heidi V. Office Manager > "I find it difficult to return to a previous page. " [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4992320) BR Brayden R. Manager > "Easy to use, and not only a rostering platform but also works for invoicing." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6518070) CT Cindy T. Managing Director > "There are no improvements that I can see are needed yet." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___5067016) OC Olivia C. NDIS support worker > "By using ShiftCare our staff communication is great and makes us provide a better health care experience for our clients." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4889505) AP Amy P. Therapy assistant > "Sometimes it will glitch after restarting mutilple times and not show shifts." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3252343) [View Reviews](https://www.capterra.com/p/233684/ShiftCare/reviews/) TS Taj S. Case manager > "Everything about the software for me has been a huge game changer as a case manager to be able to..." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___6567961) Angie A. Service Coordinator > "Sometimes there are some glitches with WellSky and it makes it very difficult when you are..." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___7108405) JA Justin A. Director Of Informatics > "The ease of use for our staff and how it allows time to focus on care." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___7004162) LC Laraye C. Human Resource Manager > "The recent lag in loading we have been experiencing since the open model EVV integration 1 month..." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___7004874) MM Michelle M. CEO > "Also, fantastic access to training online for product." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___7005135) AF Adolfo F. Business Support Manager > "Sometimes, the reporting was not great; if you needed to make several reports halfway, you had to..." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___6654695) JB Jessica B. Business Technology Success Manager > "Very positive, it performs the needed tasks of a home health agency well. " [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___7005586) JLM Jamie Lee M. Senior Helpers Caregiver > "The mileage calculations are NOT accurate. When you get paid mileage and its undercut." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___6343455) MM Michelle M. CEO > "That it makes daily operation easy and efficient." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___7005135) SH Sylvie H. CEO > "A lot of bugs and features that were not available" [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___6676227) JB Jessica B. Business Technology Success Manager > "The WellSky team is top notch and very solution minded." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___7005586) SH Sylvie H. CEO > "I had WellSky for 8 years and at the beginning it was fine but as they try to get better there was..." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___6676227) AS Amber S. HR Coordinator > "User friendly, has nice features, easy to navigate and run reports." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___6612134) JP Jessica P. Owner > "Save yourself the headache, the heartache, and the money – stay far away from this nightmare..." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___4976659) JD Jessica D. Owner > "The software is accessible from anywhere as it is web based and this has been a breath of fresh air..." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___3763924) JP Jessica P. Owner > "It's like sending your complaints into a digital abyss." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___4976659) CW Carlos W. Director > "Ease of use and affordability." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___6227767) JP Jessica P. Owner > "A pathetic excuse named \[sensitive content hidden\] who pretends to "understand my frustrations" but..." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___4976659) HV Hallie V. Administrative Director > "It is simple to get done and provides many spaces for communication." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___4602431) DL David L. President > "communication with caregivers and clients is terrible." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___6229784) AS Andrea S. Manager > "It is easy to run reports and check processes." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___4463059) JA Jeremy A. Personal Care Director > "Some of the reporting areas are difficult to navigate and get the exact data you need." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___4343416) JA Jeremy A. Personal Care Director > "Customer support is typically really responsive." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___4343416) SC Suzanne C. Accounts > "If there is a glitch or an issue, it does not get resoved..you ask for tier two..." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#SoftwareAdvice___3720450) DB Deonna B. Human Resources > "I use ClearCare everyday and it helps me track pertinent information that keeps us in compliance..." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___2845676) JA Jody A. owner > "they do not improvements as quickly as I would like" [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___3591572) DB Deonna B. Human Resources > "I like how we can create tags to make it easier to run reports." [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___2845676) BB Brandon B. owner > "New feature requests often take years or go unanswered. " [See full review](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#Capterra___3503384) [View Reviews](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/reviews/) ## User interface 4.61 (145) [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) 4.42 (271) ### Features ShiftCare Top features 43/48 - Activity Dashboard - AI Copilot - API - Appointment Management - Assessment Management - Billing & Invoicing - Calendar Management - Caregiver Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customizable Forms - Customizable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - EMR/EHR - For Long Term Care - Generative AI - Geriatric Care - GPS - HIPAA Compliant - Home Health Care Management - Insurance Management - Knowledge Base Management - Medication Management - Mobile Access - Monitoring - Multi-Location - Patient Records Management - Payroll Management - Point of Care System - Referral Management - Reminders - Reporting & Statistics - Scheduling - Task Management - Telemedicine - Third-Party Integrations - Visit Verification - Workflow Management [See all features](https://www.capterra.com/p/233684/ShiftCare/#features) WellSky Personal Care 15/48 - Activity Dashboard - AI Copilot - API - Appointment Management - Assessment Management - Billing & Invoicing - Calendar Management - Caregiver Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customizable Forms - Customizable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - EMR/EHR - For Long Term Care - Generative AI - Geriatric Care - GPS - HIPAA Compliant - Home Health Care Management - Insurance Management - Knowledge Base Management - Medication Management - Mobile Access - Monitoring - Multi-Location - Patient Records Management - Payroll Management - Point of Care System - Referral Management - Reminders - Reporting & Statistics - Scheduling - Task Management - Telemedicine - Third-Party Integrations - Visit Verification - Workflow Management [See all features](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/#features) ### Recognition ShiftCare Best Value Home CareSoftware (2023)  No recognitions have been awarded to WellSky Personal Care ### Deployment & support ShiftCare Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos WellSky Personal Care Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ShiftCare - By ShiftCare - Located in Australia - Founded in WellSky Personal Care - By WellSky - Located in United States - Founded in 1969 ## Popular Comparisons [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) vs [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[4.78 (4,115)](https://www.capterra.com/p/213340/Google-Calendar/reviews/) $8/month Price Contact vendor for pricing 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/213340-233684/Google-Calendar-vs-ShiftCare) 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