WellSky Personal Care vs HHMedSoftware: Which is a better fit?

You get an excellent product & excellent customer service for a good price. They are constantly upgrading their product and coming out with new features.

TERRIBLE reporting (especially marketing), restrictive customization (practically none), and just terrible customer service (outside of one gentleman and a lady, who was our onboarder).

They use great business logic. They seem to have a good handle on the future and what will be coming and help us automate for us.

It is especially frustrating when Clearcare keeps on apologizing but does not prorate the monthly bill for this huge inconvenience. I have complained to their management but they do not budge.

Overall the company culture is one dedicated to helping it's customers grow and improve. Obviously this is a company with very thoughtful leadership.

There is no answer at their offices, and when our staff tries to access software for scheduling, we get a generic message that Engineers are aware of the problem and it is being corrected.

You can access the system anywhere there is internet connection. Clearcare has excellent features and numerous reports to many to mention which can help you run your business effectively.

The system went down frequently which is really hard when you are relying on it.