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Multisite boutique fitness businesses that need detailed scheduling, payment facilitation, member management, staff management, fitness tracking and deep analytics and reporting.
RecDesk, The Leader in Easy to Use Recreation Management Software, serves Recreation Departments, Community Centers, Home Owner's Associations (HOAs), Aquatics Centers and related Nonprofits.
The support is also outstanding, all local and and email/phone call away. One of the best business decisions we have made.
To add on to this, the customer service, or lack of, made this problem even larger.
They have strong knowledge of the system and do their best to explain things really clearly and send looms/ screens shots when needed, which is a huge help. Massive kudos to the support team.
It unfortunately ended poorly on all accounts.
Ample support, an amazing app for clients, great backend. I've used multiple platforms for running our business (MindBody & Zingfit) and Hapana is by far the best overall.
If I was able to give a negative score for Hapana, as an overall assessment of this software, as well as the company, I would.
Hapana has provided a great platform from which we can now scale our operations. The support team has been first class and super responsive.
The one con I find a little frustrating is when searching for a customer you must have the exact details - it doesn't auto suggest from just a few letters.
There was seamless integration, and extremely knowledgeable, friendly, and responsive help staff from the beginning of the process to present.
The only con is one that any program would struggle with. We have 7 different municipalities within our school district and residents are charged a certain rate and non residents a different rate.
We have had a very favorable experience. The sales and implementation teams have been proactive and thoughtful about all elements necessary for us to have a successful launch.
Ve had many complaints that the process is too time consuming and they just call me to have me do it.
We love working with this system. It has opened our programming to so many more members of our community and created an ease of use that helps our staff serve.
Once parents put in their own emergency forms, they cannot go back in and update the information without registering for another program.
RecDesk is a reliable and useful collection of tools that will help any Parks and Recreation Department provide the highest quality of service to the patrons of their community.
When creating programs, its frustrating to have to keep saving on every tab and also every individual date that it added.
Prioritize real-user-identified key features according to your needs to find your best fit.
Hapana
RecDesk
Hapana
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RecDesk
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