# Compare MyRec.com vs CommunityPass 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MyRec.com and CommunityPass based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/127071-148379/Online-Registration-System-vs-CommunityPass

---

# MyRec.com vs CommunityPass Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MyRec.comCommunityPass2/4 selected

[MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[4.5 (164)](https://www.capterra.com/p/127071/Online-Registration-System/reviews/)

[CommunityPass](https://www.capterra.com/p/148379/CommunityPass/)[4.5 (43)](https://www.capterra.com/p/148379/CommunityPass/reviews/)

[## MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[4.5 (164)](https://www.capterra.com/p/127071/Online-Registration-System/reviews/)

Starting Price

$3445.00/year

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.4

Customer Service

4.8

Reviews Sentiment

NW

JL

JM

Based on [164 reviews](#user-reviews)

Positive

153

Neutral

10

Negative

1

[## CommunityPass](https://www.capterra.com/p/148379/CommunityPass/)[4.5 (43)](https://www.capterra.com/p/148379/CommunityPass/reviews/)

Starting Price

$3450.00/year

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.4

Customer Service

4.7

Reviews Sentiment

JS

JS

JS

Based on [43 reviews](#user-reviews)

Positive

40

Neutral

3

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Marketing 360

4.5 (1,132)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

90%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Club Caddie

4.8 (26)

* * *

Starting Price

$299.00

Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Procare Solutions

4.6 (2,749)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

### EMS

4.4 (65)

* * *

Starting Price

$9000.00

Other,Per Year

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Features in Parks and Recreation Software

Best performer

38 / 50

Only MyRec.com

-   Budget Management
-   Customizable Forms
-   Equipment Tracking

38 / 50

Only CommunityPass

-   Contract/License Management
-   Customizable Reports
-   Employee Management

User satisfaction

User satisfaction

4.5

User reviews[164](https://www.capterra.com/p/127071/Online-Registration-System/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.6

Customer support

4.8

User satisfaction

4.5

User reviews[43](https://www.capterra.com/p/148379/CommunityPass/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$3445Other, Per Year

-   Free version
-   Free trial

Price starts from

$3450Per Feature, Per Year

-   Free version
-   Free trial

Best for

Best for

Recreation management solution for small and medium-sized businesses which helps with improved customer service, reduction of operation costs, real-time program information and more.

Best for

CommunityPass serves the needs of: Municipal Recreation Departments, Park Districts, Aquatics Centers & Pools, Sports Leagues & Teams, Summer Camps, Before & After School Programs Community Schools

## User reviews

Pros & cons

NW

Nicholas W.

Program Coordinator

> "I feel like for both residents and staff, MyRec allows everyone simple and informative access to all aspects of the website."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798611)

NS

Natalie S.

Director of Recreation and Special Events

> "The photo quality is grainy and it's not as mobile friendly as we'd prefer."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7100682)

JL

John L.

Associate Director

> "It helps us translate our marketing matierals into sales via QR codes, but we would like to see the mobile cell version be easier for..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6683188)

RM

Robby M.

Teen Center Coordinator

> "Email blasts are not reaching parents and are always going to their spam folders."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7071049)

JM

Jennifer M.

Recreation Director

> "I am a one-woman-operation and this system allows me to do what I do each day. If I need help, I dial the phone and get immediate..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6234302)

KF

Kevin F.

recreation manager

> "Emails sometimes go to junk folder."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7036854)

OG

Owen G.

Director

> "It's great for promoting our programs, events, and other information we need to get out to our community."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798800)

NS

Nancy S.

Recreation Manager

> "The same thing with labels, in the old system, find the group hit labels, this system, you have to dig for it. When looking up..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4704642)

OG

Owen G.

Director

> "Having everyone's information at our fingertips instead of filing through paperwork saves us so much time."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798800)

OG

Owen G.

Director

> "We've have had quite the trouble with parents using MyRec on their cell phones."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798800)

OG

Owen G.

Director

> "Anytime we've had a question about something and called, everyone who we've spoken to has been more than helpful. If there was something..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798800)

AH

Amy H.

Recreation Director

> "Inability to enroll from member account screen."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6281862)

OG

Owen G.

Director

> "MyRec has made our registrations so much more convenient for ourselves and our participants."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798800)

LO

Lindsey O.

Recreation Director

> "Registration steps- overly complicated with disclaimers"

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6348848)

EB

Elaine B.

Executive Assistant

> "Words I would use to describe our first full year for programs and activities: User friendly for both management and participants of our..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6749036)

DS

Diane S.

Website Administrator

> "Seems primitive compared to other software company's calendars."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6756142)

SB

Scott B.

Urban Conservation Specialist

> "MyRec is open to suggestions for improvement, which is great. And we are generally able to work around things if they can't grant our..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6461782)

NS

Nancy S.

Recreation Manager

> "The system insists I put in information I do not have, so I have to make it up, like birthdays, addresses, emails. Why can't I leave it..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4704642)

NG

Natalie G.

Admin Assistant - Recreation Programmer

> "They strive to keep their software up to date and grow with ever changing technology."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798765)

NS

Nancy S.

Recreation Manager

> "In our old system, you would pick a group and click send email, now I have to click nine times to do the same thing!"

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4704642)

NS

Natalie S.

Director of Recreation and Special Events

> "I like the all-in-one format."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7100682)

RK

Rosanne K.

Administrative Assistant

> "Many functions are being underutilized by the department as there was never any training on MyRec."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6201931)

RM

Robby M.

Teen Center Coordinator

> "We love how easy the software is and how supportive the staff is on the helpline."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7071049)

AH

Alyssa H.

Assistant Director

> "Some of the registration processes can be difficult for users."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6085695)

DS

Diane S.

Website Administrator

> "A company's employees are a reflection of their excellence and My Rec has excellent employees in their customer service department."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6756142)

NS

Nancy S.

Recreation Manager

> "I constantly get negative feedback from the public and I have to turn into the IT person to fix it. "

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4704642)

NG

Natalie G.

Admin Assistant - Recreation Programmer

> "MyRec is continually improving and growing with changes in our industry."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798765)

LM

Laura M.

Director of Parks and Recreation

> "We get complaints that the website is "too confusing" and not user friendly."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6202790)

KM

Katie M.

Recreation Director

> "Watching this software grow has been incredible."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7035381)

GS

Gagliardo S.

Kids Club/Camp Manager

> "MyRec is not user friendly for the Kids Club/Camp programs. "

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4894841)

KF

Kevin F.

recreation manager

> "user friendly for staff"

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7036854)

MS

Mary S.

Program and Event Coordinator

> "You changed some features that I don't like. If I want to refund a credit and take a service fee it is very time consuming."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4702792)

AR

Andrea R.

Administrative Clerk

> "The customer service is phenomenal and are always able to fix my issues."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6352980)

AM

Ashton M.

Recreation Coordinator

> "We need the correct cell phone carrier listed for them to receive the notifications, but they do not ask for the cell phone carrier when..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3417506)

LM

Laura M.

Director of Parks and Recreation

> "I came from another town where they had already been using MyRec and when I started last year in Brookfield, we switched to MyRec from..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6202790)

HD

Heather D.

Recreation Program Supervisor

> "We've run into some issues with fee adjustments, exporting rosters especially those with custom forms, and a couple other small issues."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2788076)

JS

John S.

Director of Parks & Recreation

> "Over the years MyRec has evolved from a bare bones inexpensive software package to what I consider to be one of the most user friendly..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4894603)

NS

Nancy S.

Recreation Manager

> "Things that should be simple are not. "

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4704642)

MG

Molly G.

Recreation Program Coordinator

> "I love having a picture posted for every program, ability to create custom forms, and all the different options for shelter rentals is..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3835200)

MP

Marlene P.

Rec IV

> "Merging accounts is difficult to navigate through, its a bit confusing for some of our staff when it comes to merging accounts and..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3417631)

CH

Chalet H.

Parks & Recreation Director

> "MyRec's staff is always available to help when we get stuck - but they also have a great help section with videos and step by step..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4713236)

BF

Bruce F.

Education Director

> "Seems like common features or options have not been programmed yet."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3832306)

EM

Eric M.

Assistant Director of Youth Substance Use Prevention

> "Very good and helpful."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6804950)

JC

Jill C.

Assistant Director

> "Advanced activity use gets a little complicated"

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3476368)

JO

Jane O.

Recreational Manager

> "Enjoy working with MyRec and all the customer support we have had over the years. When we got this software it was 2005 and we were..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4702622)

JC

Joey C.

Recreation, Open Space & Trails Supervisor

> "Lack of drag and drop scheduling for facilities, password reset function doesn't function well from front end, can't use multiple photos..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2722238)

JO

Jane O.

Recreational Manager

> "I also like how our community events such as "Summer Concerts in the Park" can be updated when a new date is added for members to view or..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4702622)

BR

Becky R.

Asst. Director

> "We get complaints on how the information appears on their cell phone compared to a computer. "

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3282686)

SB

Scott B.

Urban Conservation Specialist

> "Support is easily available."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6461782)

AD

Alicia D.

Director

> "Overall there is no consistency with options and filters."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3418203)

MT

Meaghan T.

Recreation Specialist

> "The software is easy to use and any issues that we have had have been rectified quickly."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6755473)

DM

Dan M.

Director of Recreation

> "We are a 2 person dept that can't possibly keep up with every change."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2786717)

RM

Renee M.

Recreation Supervisor

> "Paperless registrations, paperless payments, paperless advertising of events & programs - not to mention how much TIME we have saved with..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3832167)

NS

Nathan S.

Assistant Director of Recreation

> "For example, I can't customize my sign out sheets to meet NY OCFS standards."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2453356)

KL

Katarina L.

Recreation Director

> "I stand by their strong staff and customer service and notice their willingness to find solutions to our programming needs."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6166099)

NS

Nathan S.

Assistant Director of Recreation

> "There isn't an easy set up, Every time I have to go through it at least twice to make sure that I clicked the right radio boxes and even..."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2453356)

KS

Kerri S.

Director of Parks & Recreation

> "This system has made registrations and payments much easier to keep track of."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4980856)

NM

Nathan M.

Supervisor of DPW and Parks and Recreation

> "This area often times has to be explained to people using the site several times making it not very user friendly."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2451441)

MT

Meaghan T.

Recreation Specialist

> "We really appreciate the fast and professional service that you provide."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6755473)

DO

Debbie O.

Recreation Supervisor

> "Need to do a lot of work to put in class info - not sure what need to be done"

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2528868)

JS

John S.

Director of Parks & Recreation

> "The internal Help Desk can also answers many of the questions quickly.2."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4894603)

KK

Kerry K.

Recreation Program Coordinator

> "Setting up a customer account can be confusing for non-tech savvy folks."

[See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2451511)

[View Reviews](https://www.capterra.com/p/127071/Online-Registration-System/reviews/)

Not enough reviews

## User interface

[MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)

4.54 (164)

[CommunityPass](https://www.capterra.com/p/148379/CommunityPass/)

4.53 (43)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

MyRec.com

38/50

-   Activity Dashboard
-   Activity Management
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Booking Management
-   Budget Management
-   Calendar Management
-   Check-in/Check-out
-   Child Care
-   Class Scheduling
-   Communication Management
-   Contract/License Management
-   CRM
-   Customer Accounts
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Email Management
-   Employee Management
-   Equipment Tracking
-   Event Calendar
-   Event Management
-   Event Scheduling
-   Event Ticketing
-   Facility Management
-   Facility Scheduling
-   Family Memberships
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   League/Team Management
-   Maintenance Management
-   Marketing Automation
-   Membership Management
-   Merchandise Management
-   Point of Sale (POS)
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Rental Management
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   Volunteer Management
-   Wait List Management

[See all features](https://www.capterra.com/p/127071/Online-Registration-System/#features)

CommunityPass

38/50

-   Activity Dashboard
-   Activity Management
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Booking Management
-   Budget Management
-   Calendar Management
-   Check-in/Check-out
-   Child Care
-   Class Scheduling
-   Communication Management
-   Contract/License Management
-   CRM
-   Customer Accounts
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Email Management
-   Employee Management
-   Equipment Tracking
-   Event Calendar
-   Event Management
-   Event Scheduling
-   Event Ticketing
-   Facility Management
-   Facility Scheduling
-   Family Memberships
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   League/Team Management
-   Maintenance Management
-   Marketing Automation
-   Membership Management
-   Merchandise Management
-   Point of Sale (POS)
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Rental Management
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   Volunteer Management
-   Wait List Management

[See all features](https://www.capterra.com/p/148379/CommunityPass/#features)

### Recognition

No recognitions have been awarded to MyRec.com

No recognitions have been awarded to CommunityPass

### Deployment & support

MyRec.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CommunityPass

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MyRec.com

-   By MyRec.com
-   Located in United States
-   Founded in 2001

CommunityPass

-   By Capturepoint
-   Located in United States
-   Founded in 1999

## Popular Comparisons

[MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[4.54 (164)](https://www.capterra.com/p/127071/Online-Registration-System/reviews/)

vs

[RecDesk](https://www.capterra.com/p/127064/RecDesk/)[4.60 (100)](https://www.capterra.com/p/127064/RecDesk/reviews/)

$3445/year

Price

$3835/year

4.3

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127064-127071/RecDesk-vs-Online-Registration-System)

[CommunityPass](https://www.capterra.com/p/148379/CommunityPass/)[4.53 (43)](https://www.capterra.com/p/148379/CommunityPass/reviews/)

vs

[RecDesk](https://www.capterra.com/p/127064/RecDesk/)[4.60 (100)](https://www.capterra.com/p/127064/RecDesk/reviews/)

$3450/year

Price

$3835/year

4.2

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127064-148379/RecDesk-vs-CommunityPass)

[MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[4.54 (164)](https://www.capterra.com/p/127071/Online-Registration-System/reviews/)

vs

[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.32 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/)

$3445/year

Price

$99/month

4.3

Features

3.9

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/127071-198905/Online-Registration-System-vs-SmartRec)

[MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[4.54 (164)](https://www.capterra.com/p/127071/Online-Registration-System/reviews/)

vs

[CivicPlus Recreation Management](https://www.capterra.com/p/127098/CivicRec-powered-by-REC1/)[4.30 (47)](https://www.capterra.com/p/127098/CivicRec-powered-by-REC1/reviews/)

$3445/year

Price

Contact vendor for pricing

4.3

Features

4.0

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/127071-127098/Online-Registration-System-vs-CivicRec-powered-by-REC1)

[MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[4.54 (164)](https://www.capterra.com/p/127071/Online-Registration-System/reviews/)

vs

[Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)[4.52 (166)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/)

$3445/year

Price

Contact vendor for pricing

4.3

Features

4.4

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/127071-268006/Online-Registration-System-vs-Daxko-Operations)