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Recreation management solution for small and medium-sized businesses which helps with improved customer service, reduction of operation costs, real-time program information and more.
Do you offer community activities? You’ve come to the right place! We support businesses, nonprofits and government agencies with our robust end-to-end recreation management solution.
Great value and ease of use. The fact that there was no extra costs for set-up and implementation was amazing.
When we started using the software in 2015 there were a lot of glitches and some of the applications were hard to utilize properly. One of our biggest problems was with printing rosteres in Firefox.
I love having a picture posted for every program, ability to create custom forms, and all the different options for shelter rentals is amazing.
More than once I have called to say, "I'm stuck and don't even know quite how to put this into words..." and they have figured out where I had trouble and helped me find solutions.
The ease of the software if wonderful, it is very user friendly for staff as well as the public.
Seeking a highlighted option to perhaps get you to where you want to go is at time frustrating. The option of cancelling a program does not exist and refunding registrants is cumbersome.
My overall experience with MyRec.com has been super positive and has been one of the best decisions of my career to do.
I feel that the software is not the easiest to train new staff to use. Also, many of our families struggle to set up there account by themselves.
The greatest advantage of SmartRec is the customer service staff's availability and willingness to assist with any issues or queries.
Specifically we struggle with the lack of reporting for facility rentals & lack of unique data with forms.
The robust features and reporting capabilities have helped our organization better understand our clients to offer programs and services that are highly desired.
Trying to un enroll or provide discounts or refunds can be incredibly confusing. Also, AmEx is impossible and we have never received any funds that anyone paid by using AmEx.
I'm happy with the dynamics of your team and although I was a bit reluctant at first, I'm capable of recognizing good work being done. Congratulations to all the team.
We were on-boarded but had some struggles during that process with a lack of clear direction on what we needed to do prior to opening to the public.
I like the ability to integrate the store via iFrame, as well as their customer service. Their help staff are all great.
It makes reconciliation difficult on behalf of the whole department.
Prioritize real-user-identified key features according to your needs to find your best fit.
MyRec.com
Top FeaturesSmartRec
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