--- title: "Compare MyRec.com vs SmartRec 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare SmartRec and MyRec.com based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/127071-198905/Online-Registration-System-vs-SmartRec" page_type: "comparison" language: "en" --- # SmartRec vs MyRec.com Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartRecMyRec.com2/4 selected [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) [MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[4.5 (167)](https://www.capterra.com/p/127071/Online-Registration-System/reviews/) [## SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting Price CA$99.00/month Value-for-Money 4.1 Functionality 3.9 Ease of Use 4.1 Customer Service 4.6 Reviews Sentiment HL Based on [148 reviews](#user-reviews) Positive 127 Neutral 16 Negative 5 [## MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[4.5 (167)](https://www.capterra.com/p/127071/Online-Registration-System/reviews/) Starting Price $3445.00/year Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.4 Customer Service 4.8 Reviews Sentiment JL NW MS Based on [167 reviews](#user-reviews) Positive 156 Neutral 10 Negative 1 What’s your intended use case? ## Summary * * * Features in Parks and Recreation Software 26 / 50 Only SmartRec - API - Contract/License Management - CRM Best performer 28 / 50 Only MyRec.com - Barcode/Ticket Scanning - Budget Management - Document Management User satisfaction User satisfaction 4.3 User reviews[148](https://www.capterra.com/p/198905/SmartRec/reviews/) Ease of use 4.1 Functionality 3.9 Value for money 4.1 Customer support 4.6 User satisfaction 4.5 User reviews[167](https://www.capterra.com/p/127071/Online-Registration-System/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.6 Customer support 4.8 Price starts from Price starts from CA$99Flat Rate, Per Month - Free version - Free trial Price starts from $3445Other, Per Year - Free version - Free trial Best for Best for Government agencies (parks and rec), non-profits (YMCAs, JCCs), small businesses (camp, swim schools, afterschool and class activities). Best for Recreation management solution for small and medium-sized businesses which helps with improved customer service, reduction of operation costs, real-time program information and more. ## User reviews Pros & cons HL Herschel L. Manager of Enterprise Software > "The customer success and support teams are excellent to work with." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___7182309) HL Herschel L. Manager of Enterprise Software > "Refunds in the system are a multistep process and can be difficult for staff to get a handle on." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___7182309) TB Tanya B. Operations Manager > "I like that once registered we are able to do the attendance based off of the registration. " [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6495732) LC Laura C. Office Manager > "It is difficult to customize some situations, printing the children's files is difficult, and it does not provide yearly tax..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6773625) TB Tanya B. Operations Manager > "I also like that is shows how many spots are available when registering. " [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6495732) AK Amanda K. Director of Operations > "Running a child care center with multiple government funding - I am unsure with the subscriptions and our clients running into..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6467426) AT Astrid T. Marketing Support > "We've received positive feedback from customers about how simple and seamless the booking process is." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266) AT Astrid T. Marketing Support > "The only downside we've encountered is that tickets cannot be refunded directly, only credited back." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266) SM Stacey M. Senior Program Manager > "Our families were able to figure out registration with relative ease." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6798767) AK Amanda K. Director of Operations > "I find it difficult and complicated on the administrative side for subcriptions and when clients find loopholes in the system..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6467426) AA Aiden A. Software Engineer > "The recommendation system is also extremely useful." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6635949) SW Susan W. Registration > "The scholarship application process is quite cumbersome, especially when students register before being awarded." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832) AT Astrid T. Marketing Support > "They provided excellent guidance and support at every step of the way." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266) MK Mark K. CSR > "Sometimes it's hard for our business to understand how it works/" [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6477429) ET Erika T. Program Manager > "We went from an antiquated software with no way for the end user to register online, the online registration platform has been a..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4550834) KS Kellie S. Financial Director > "The "store" where we house our pro-shop is not well equipped and has not had updates in years." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4543505) EH Eric H. Parks and Recreation Supervisor > "I do enjoy the way things are set up for our staff to use, and I like the contracts feature." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6472986) SH Stacy H. Managing Director > "It took us almost two years to navigate the existing financial reports to find the ones that actually showed us the information..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144851) VA Vanessa A. Senior Director of Finance and Operations > "We have just started using it but so far we are pleased aside from a few tweaks/enhancements that would make our work arounds..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463968) IW Ian W. Co-Founder > "There were many small things required to set up, albeit many issues were due to errors made on our side." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4455733) JP Jr P. Director of County Parks & Recreation > "From our first conversation with a SmartRec sales representative to our daily interactions with the support staff, these..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4612122) DD Dean D. Cashier > "E.g. A person that registered for classes for the whole month will have a full page of discounts/classes to parse, which makes..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3162062) SW Susan W. Registration > "Setting up programs is fast and straightforward, with everything conveniently located in one spot." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832) SN Safiya N. Performing Artist > "The price concerned me just because our business is on the small-ish side." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4408815) SW Susan W. Registration > "It’s such a big help for organizations managing both programs at the same time." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832) MU Megan U. Program Supervisor > "Sometimes changes don't save and the gateway times out when making mass edits." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3161239) RB Ryan B. Deputy Director > "The platform enables customers to perform most functions on their own, anywhere with an internet connection." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4610282) BW Bailey W. Assistant Manager > "We have had lots of issues rolling out this software for widespread use at our facility, many of the issues are very minor but..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144516) JP Jr P. Director of County Parks & Recreation > "The greatest advantage of SmartRec is the customer service staff's availability and willingness to assist with any issues or..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4612122) CM Chelsea M. Recreation Supervisor > "In the short term it has been very challenging to adapt some areas of our department to function within the limitations of this..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144576) ET Erika T. Program Manager > "They are a newer software with limited capabilities compared to more established software's BUT they are always pushing out new..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4550834) MA Meghan A. Artistic Associate and Operations Manager > "Trying to un enroll or provide discounts or refunds can be incredibly confusing." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3154926) MZ Matt Z. Camp Manager > "The simplicity of the program and being able to make it easy for my camp directors" [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463690) JS Jana S. Archery Range Manager > "It's a bit hard to understand how best to do a desired program. And I end up having to ask a lot of questions." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3146724) Raul Antonio Z. Graduate > "Before using this platform, I used to waste a lot of time trying to find and sign up for community activities. But now,..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4886708) FM Frank M. PT Cashier > "Our clients seem to have a hard time navigating the system." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3176818) CA Chelsey A. Recreation Supervisor > "We like how clean the store is and how it is so easy for our customers to checkout in an easy and timely fashion. " [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4543146) CS Casey S. Senior Administrative Assistant > "It makes it hard to write guides or standard operating procedures for software that is constantly changing." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2896191) Raul Antonio Z. Graduate > "I liked how easy and convenient it makes the registration and payment process for online activities." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4886708) CH Cat H. Administrative coordinator > "Our community finds it difficult to navigate" [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144541) SW Susan W. Registration > "Overall, I would rate this system at 3/5 stars." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832) BA Becca A. Divisional Children and Youth Program Coordinator > "it was still a struggle to use, nothing was simple and I always felt like it was my first time using it." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2681904) EH Eric H. Parks and Recreation Supervisor > "The support has been good as well." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6472986) FM Frank M. PT Cashier > "Our clients seem to have a hard time navigating the system." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3176818) AB Amy B. Director of Program Operations > "End user experience is easy and friendly." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463723) CH Cat H. Administrative coordinator > "Our community finds it difficult to navigate" [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144541) DC David C. President - administrator > "Good support team" [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6464262) MK Mark K. CSR > "Sometimes it's hard for our business to understand how it works/" [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6477429) BL Brian L. Customer Service Rep > "Easy to use and follow." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463730) JS Jana S. Archery Range Manager > "It's a bit hard to understand how best to do a desired program. And I end up having to ask a lot of questions." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3146724) RB Ryan B. Deputy Director > "I would definitely recommend using SmartRec over some of the other "big players" that have typically dominated the parks and..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4610282) BA Becca A. Divisional Children and Youth Program Coordinator > "it was still a struggle to use, nothing was simple and I always felt like it was my first time using it." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2681904) [View Reviews](https://www.capterra.com/p/198905/SmartRec/reviews/) JL John L. Associate Director > "It helps us translate our marketing matierals into sales via QR codes, but we would like to see the mobile cell version be easier..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6683188) AS Alex S. Clerk > "The text editor is also not very intuitive and has causes a lot of formatting issues." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7135467) NW Nicholas W. Program Coordinator > "I feel like for both residents and staff, MyRec allows everyone simple and informative access to all aspects of the website." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798611) NS Natalie S. Director of Recreation and Special Events > "The photo quality is grainy and it's not as mobile friendly as we'd prefer." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7100682) MS Mary S. Program Coordinator > "I like all the reports, which make my job as a program coordinator easier." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7155358) RM Robby M. Teen Center Coordinator > "Email blasts are not reaching parents and are always going to their spam folders." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7071049) RD Ray D. President > "Overall for a small to mid sized department with staff who are not technologically inclined this is a great software." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7128438) KF Kevin F. recreation manager > "Emails sometimes go to junk folder." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7036854) EB Elaine B. Executive Assistant > "Words I would use to describe our first full year for programs and activities: User friendly for both management and participants..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6749036) OG Owen G. Director > "We've have had quite the trouble with parents using MyRec on their cell phones." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798800) OG Owen G. Director > "It's great for promoting our programs, events, and other information we need to get out to our community." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798800) DS Diane S. Website Administrator > "Seems primitive compared to other software company's calendars." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6756142) AS Alex S. Clerk > "Facility rentals are also very user friendly." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7135467) NS Nancy S. Recreation Manager > "The same thing with labels, in the old system, find the group hit labels, this system, you have to dig for it. When looking up..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4704642) OG Owen G. Director > "Having everyone's information at our fingertips instead of filing through paperwork saves us so much time." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798800) RK Rosanne K. Administrative Assistant > "Many functions are being underutilized by the department as there was never any training on MyRec." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6201931) DS Diane S. Website Administrator > "A company's employees are a reflection of their excellence and My Rec has excellent employees in their customer service department." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6756142) AH Alyssa H. Assistant Director > "Some of the registration processes can be difficult for users." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6085695) OG Owen G. Director > "Anytime we've had a question about something and called, everyone who we've spoken to has been more than helpful. If there was..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798800) AH Amy H. Recreation Director > "Inability to enroll from member account screen." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6281862) OG Owen G. Director > "MyRec has made our registrations so much more convenient for ourselves and our participants." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798800) LO Lindsey O. Recreation Director > "Registration steps- overly complicated with disclaimers" [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6348848) JM Jennifer M. Recreation Director > "I am a one-woman-operation and this system allows me to do what I do each day. If I need help, I dial the phone and get immediate..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6234302) NS Nancy S. Recreation Manager > "The system insists I put in information I do not have, so I have to make it up, like birthdays, addresses, emails. Why can't I..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4704642) NG Natalie G. Admin Assistant - Recreation Programmer > "They strive to keep their software up to date and grow with ever changing technology." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798765) LM Laura M. Director of Parks and Recreation > "We get complaints that the website is "too confusing" and not user friendly." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6202790) RD Ray D. President > "The learning curve is easy and things are pretty intuitive." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7128438) NS Nancy S. Recreation Manager > "In our old system, you would pick a group and click send email, now I have to click nine times to do the same thing!" [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4704642) RD Ray D. President > "I like that MyRec is intuitive and simple to use." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7128438) AM Ashton M. Recreation Coordinator > "We need the correct cell phone carrier listed for them to receive the notifications, but they do not ask for the cell phone carrier..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3417506) NS Natalie S. Director of Recreation and Special Events > "I like the all-in-one format." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7100682) MP Marlene P. Rec IV > "Merging accounts is difficult to navigate through, its a bit confusing for some of our staff when it comes to merging accounts and..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3417631) RM Robby M. Teen Center Coordinator > "We love how easy the software is and how supportive the staff is on the helpline." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7071049) NS Nancy S. Recreation Manager > "I constantly get negative feedback from the public and I have to turn into the IT person to fix it. " [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4704642) LM Laura M. Director of Parks and Recreation > "I came from another town where they had already been using MyRec and when I started last year in Brookfield, we switched to MyRec..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6202790) GS Gagliardo S. Kids Club/Camp Manager > "MyRec is not user friendly for the Kids Club/Camp programs. " [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4894841) NG Natalie G. Admin Assistant - Recreation Programmer > "MyRec is continually improving and growing with changes in our industry." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6798765) JC Joey C. Recreation, Open Space & Trails Supervisor > "Lack of drag and drop scheduling for facilities, password reset function doesn't function well from front end, can't use multiple..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2722238) SB Scott B. Urban Conservation Specialist > "MyRec is open to suggestions for improvement, which is great. And we are generally able to work around things if they can't grant..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6461782) BR Becky R. Asst. Director > "We get complaints on how the information appears on their cell phone compared to a computer. " [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3282686) MG Molly G. Recreation Program Coordinator > "I love having a picture posted for every program, ability to create custom forms, and all the different options for shelter rentals..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3835200) HD Heather D. Recreation Program Supervisor > "We've run into some issues with fee adjustments, exporting rosters especially those with custom forms, and a couple other small..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2788076) KM Katie M. Recreation Director > "Watching this software grow has been incredible." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7035381) NS Nancy S. Recreation Manager > "Things that should be simple are not. " [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4704642) KF Kevin F. recreation manager > "user friendly for staff" [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7036854) AD Alicia D. Director > "Overall there is no consistency with options and filters." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3418203) JO Jane O. Recreational Manager > "Enjoy working with MyRec and all the customer support we have had over the years. When we got this software it was 2005 and we..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4702622) BF Bruce F. Education Director > "Seems like common features or options have not been programmed yet." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3832306) JO Jane O. Recreational Manager > "I also like how our community events such as "Summer Concerts in the Park" can be updated when a new date is added for members to..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4702622) JC Jill C. Assistant Director > "Advanced activity use gets a little complicated" [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3476368) MT Meaghan T. Recreation Specialist > "The software is easy to use and any issues that we have had have been rectified quickly." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6755473) NS Nathan S. Assistant Director of Recreation > "For example, I can't customize my sign out sheets to meet NY OCFS standards." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2453356) KL Katarina L. Recreation Director > "I stand by their strong staff and customer service and notice their willingness to find solutions to our programming needs." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6166099) NS Nathan S. Assistant Director of Recreation > "There isn't an easy set up, Every time I have to go through it at least twice to make sure that I clicked the right radio boxes and..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2453356) MT Meaghan T. Recreation Specialist > "We really appreciate the fast and professional service that you provide." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6755473) NM Nathan M. Supervisor of DPW and Parks and Recreation > "This area often times has to be explained to people using the site several times making it not very user friendly." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2451441) EM Eric M. Assistant Director of Youth Substance Use Prevention > "Very good and helpful." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6804950) DO Debbie O. Recreation Supervisor > "Need to do a lot of work to put in class info - not sure what need to be done" [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2528868) MT Meaghan T. Recreation Specialist > "The customer service!" [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6755473) DM Dan M. Director of Recreation > "We are a 2 person dept that can't possibly keep up with every change." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2786717) AR Andrea R. Administrative Clerk > "The customer service is phenomenal and are always able to fix my issues." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6352980) KK Kerry K. Recreation Program Coordinator > "Setting up a customer account can be confusing for non-tech savvy folks." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2451511) JS John S. Director of Parks & Recreation > "Over the years MyRec has evolved from a bare bones inexpensive software package to what I consider to be one of the most user..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4894603) AS Alex S. Clerk > "The text editor is also not very intuitive and has causes a lot of formatting issues." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___7135467) LM Laura M. Director of Parks and Recreation > "I love how easy it is to monitor program registrations." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6202790) MP Marlene P. Rec IV > "Merging accounts is difficult to navigate through, its a bit confusing for some of our staff when it comes to merging accounts and..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3417631) CH Chalet H. Parks & Recreation Director > "MyRec's staff is always available to help when we get stuck - but they also have a great help section with videos and step by step..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4713236) JC Joey C. Recreation, Open Space & Trails Supervisor > "Lack of drag and drop scheduling for facilities, password reset function doesn't function well from front end, can't use multiple..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___2722238) MG Molly G. Recreation Program Coordinator > "We were able to simplify disbursement of information and cut expenses at the same time." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3835200) LM Laura M. Director of Parks and Recreation > "We get complaints that the website is "too confusing" and not user friendly." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6202790) RK Rosanne K. Administrative Assistant > "This program is easy to learn and use when we have interns in the office." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6201931) GS Gagliardo S. Kids Club/Camp Manager > "MyRec is not user friendly for the Kids Club/Camp programs. " [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4894841) SB Scott B. Urban Conservation Specialist > "Support is easily available." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___6461782) NS Nancy S. Recreation Manager > "Things that should be simple are not. " [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___4704642) RM Renee M. Recreation Supervisor > "Paperless registrations, paperless payments, paperless advertising of events & programs - not to mention how much TIME we have..." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3832167) BF Bruce F. Education Director > "Seems like common features or options have not been programmed yet." [See full review](https://www.capterra.com/p/127071/Online-Registration-System/#Capterra___3832306) [View Reviews](https://www.capterra.com/p/127071/Online-Registration-System/reviews/) ## User interface 4.33 (148) [MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/) 4.53 (167) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features SmartRec 26/50 - Accounting - Activity Dashboard - Activity Management - AI Copilot - API - Attendance Management - Barcode/Ticket Scanning - Billing Automation - Billing & Invoicing - Booking Management - Branding Tools - Budget Management - Calendar Management - Categorization/Grouping - Check-in/Check-out - Child Care - Class Scheduling - Communication Management - Communication Tools - Confirmations/Reminders - Contract/License Management - CRM - Customer Accounts - Customer Database - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Reporting - Document Management - Electronic Payments - Electronic Signature - Email Management - Employee Management - Equipment Tracking - Event Calendar - Event Management - Event Scheduling - Event Ticketing - Facility Management - Facility Scheduling - Family Memberships - File Storage - Financial Management - For Mobile Homes - Generative AI - Guest Check-in/Check-out - Instructor Management - Interaction Tracking - Inventory Management [See all features](https://www.capterra.com/p/198905/SmartRec/#features) MyRec.com Top features 28/50 - Accounting - Activity Dashboard - Activity Management - AI Copilot - API - Attendance Management - Barcode/Ticket Scanning - Billing Automation - Billing & Invoicing - Booking Management - Branding Tools - Budget Management - Calendar Management - Categorization/Grouping - Check-in/Check-out - Child Care - Class Scheduling - Communication Management - Communication Tools - Confirmations/Reminders - Contract/License Management - CRM - Customer Accounts - Customer Database - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Reporting - Document Management - Electronic Payments - Electronic Signature - Email Management - Employee Management - Equipment Tracking - Event Calendar - Event Management - Event Scheduling - Event Ticketing - Facility Management - Facility Scheduling - Family Memberships - File Storage - Financial Management - For Mobile Homes - Generative AI - Guest Check-in/Check-out - Instructor Management - Interaction Tracking - Inventory Management [See all features](https://www.capterra.com/p/127071/Online-Registration-System/#features) ### Recognition No recognitions have been awarded to SmartRec MyRec.com is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support SmartRec Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos MyRec.com Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SmartRec - By Amilia - Located in Canada - Founded in 2004 MyRec.com - By MyRec.com - Located in United States - Founded in 2001 ## Popular Comparisons [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) vs [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[4.48 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) CA$99/month Price Contact vendor for pricing 3.9 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/26318-198905/Cvent-Event-Management-vs-SmartRec) [MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[4.53 (167)](https://www.capterra.com/p/127071/Online-Registration-System/reviews/) vs [RecDesk](https://www.capterra.com/p/127064/RecDesk/)[4.60 (100)](https://www.capterra.com/p/127064/RecDesk/reviews/) $3445/year Price $3835/year 4.3 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127064-127071/RecDesk-vs-Online-Registration-System) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) vs [TeamLinkt](https://www.capterra.com/p/187412/TeamLinkt/) [4.65 (127)](https://www.capterra.com/p/187412/TeamLinkt/reviews/) CA$99/month Price CA$0 3.9 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/187412-198905/TeamLinkt-vs-SmartRec) [MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[4.53 (167)](https://www.capterra.com/p/127071/Online-Registration-System/reviews/) vs [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)[4.49 (182)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) $3445/year Price Contact vendor for pricing 4.3 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/127071-268006/Online-Registration-System-vs-Daxko-Operations) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) CA$99/month Price $99/month 3.9 Features 4.2 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/102088-198905/NeonCRM-vs-SmartRec) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) vs [Jumbula](https://www.capterra.com/p/141309/Jumbula/)[4.52 (127)](https://www.capterra.com/p/141309/Jumbula/reviews/) CA$99/month Price $15/month 3.9 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/141309-198905/Jumbula-vs-SmartRec) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) vs [iClassPro](https://www.capterra.com/p/127097/iClassPro/)[4.51 (477)](https://www.capterra.com/p/127097/iClassPro/reviews/) CA$99/month Price $139/month 3.9 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/127097-198905/iClassPro-vs-SmartRec) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) vs [Corsizio](https://www.capterra.com/p/148885/Corsizio/)[4.85 (227)](https://www.capterra.com/p/148885/Corsizio/reviews/) CA$99/month Price $0.15one time 3.9 Features 4.5 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/148885-198905/Corsizio-vs-SmartRec) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) vs [Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/) CA$99/month Price $79/month 3.9 Features 3.8 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/151570-198905/Upper-Hand-vs-SmartRec) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.33 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) vs [Omnify](https://www.capterra.com/p/149645/Omnify/)[4.42 (100)](https://www.capterra.com/p/149645/Omnify/reviews/) CA$99/month Price $149/month 3.9 Features 4.2 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/149645-198905/Omnify-vs-SmartRec)