Xplor Recreation vs MyRec.com: Which is a better fit?

The appearance and functionality are outstanding. Xplor staff are very responsive to any issues we have had and they take the time to make you feel like more than just another business account.

Examples include unable to uncancel an event, unable to book a program to occur twice in one day, refunds with multiple cancelled days take a lot of work.

From the system to customer service it is great. I am also a HUGE fan of our account Manager [sensitive content hidden] who has helped us a lot.

Unfortunately there can be problems with reporting and flexibility. It is also challenging to keep up with changes and testing those changes.

Experience has been great, from implementation and support to staff and client experience. Overall it has been very well received and the user friendly interface has made for a smooth transition.

Since the customer cannot submit requests for recurring rentals within the same request, it makes it very difficult for our staff to complete large contracts.

Great! love the team and overall support we have from management.

Many features are not integrated well with each other making reporting difficult, even when using custom reports.

I love having a picture posted for every program, ability to create custom forms, and all the different options for shelter rentals is amazing.

When we started using the software in 2015 there were a lot of glitches and some of the applications were hard to utilize properly. One of our biggest problems was with printing rosteres in Firefox.

My overall experience with MyRec.com has been super positive and has been one of the best decisions of my career to do.

More than once I have called to say, "I'm stuck and don't even know quite how to put this into words..." and they have figured out where I had trouble and helped me find solutions.

The ease of the software if wonderful, it is very user friendly for staff as well as the public.

Seeking a highlighted option to perhaps get you to where you want to go is at time frustrating. The option of cancelling a program does not exist and refunding registrants is cumbersome.

Great value and ease of use. The fact that there was no extra costs for set-up and implementation was amazing.

I feel that the software is not the easiest to train new staff to use. Also, many of our families struggle to set up there account by themselves.