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iClassPro vs CrossHero: Which is a better fit?

Updated on February 18th, 2025
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Summary
Features in Gymnastics
32
43
  • Event Management
  • Event Scheduling
  • Parent Portal
38
Best performer
43
  • API
  • Automated Scheduling
  • Discount Management
User satisfaction
4.5
User reviews466
Ease of use
4.3
Functionality
4.1
Value for money
4.4
Customer support
4.6
4.8
User reviews123
Ease of use
4.7
Functionality
4.6
Value for money
4.7
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Youth activity centers use iClassPro to streamline daily activities and operations, offering online registration while improving communications and boosting productivity in the workplace.

Gym business owners, fitness professionals, managers, head coaches. Pilates and personal training studios, gyms and sports centers, CrossTraining boxes, yoga, boxing, and dance academies.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Amber R
Sales and Marketing Director
4.0

Amber R.: My name is Amber. I'm the sales and marketing director at Pacific Edge Sports and I give iClass a four out of five rating. We switched over from Jackrabbit to iClassPro. It just worked better for our business. We liked the scheduling functionality and the app that iClassPro provided. And, they now also have even more features that we've upgraded to that Jackrabbit doesn't. We chose iClass because they are continuously working on upgrading their features and their system, and they take their customer feedback to heart. Their features requests are really cool and they let you know what they're working on, let you vote on things. So, it just makes it as a user really helpful to be able to just be like, "Hey, I want this feature," or, "Oh, someone's already requested it, I can go vote on it." So, there's that part of it. And then as I said before, the app is very, very useful for our customers. We find it cuts out a lot of time for our customer service in enrollment staff. When helping our customers, we can just send them to the app instead of spending 20 minutes on the phone booking a Makeup Token. So, it's just very easy. It was really easy for our business to get started with iClassPro. They get everything set up really quickly for you, so the waiting process is not very long. Once you've made your decisions and give them your info, it is set up very instantaneously, unless you want more customization, obviously. But otherwise, they are very instantaneous. Their support is very quick as well. You can call and get your answer the same day, email, you can set up Zoom calls and share screens. So, their support just makes the setup easy in-general. If you are considering using iClassPro, I would definitely look at all of their packages, even their newest package. I believe it's called the Premier package that we just upgraded to because it integrates a lot of marketing features that a lot of these systems don't have. So it's making it easier for not only our leadership team, but our staff, all the way down to our reps to use the system and help us market, instead of switching back and forth from a CRM system back to iClass. So if you're looking at iClass, definitely look at their highest package that has the website and the branded app, as having that all integrated together is incredibly useful when doing your enrollments, your marketing and your sales.

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iClassPro

32/43
  • API
  • Automated Scheduling
  • Discount Management
  • Financial Reporting
  • Instructor Management
  • Recurring/Subscription Billing
  • Reminders
  • Score Tracking
  • Staff Scheduling
  • Third-Party Integrations
  • Virtual Classroom
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Communication Management
  • Credit Card Processing
  • Customer Database
  • Electronic Payments
  • Event Management
  • Event Scheduling
  • Inventory Management
  • Membership Management
  • Multi-Location
  • Online Payments
  • Online Registration
  • Parent Portal
  • Point of Sale (POS)
  • Registration Management
  • Reporting & Statistics
  • Skills Tracking
  • SMS Messaging
  • Student Management
  • Team Management
  • Time Clock
  • Wait List Management
See All features
Hide Gymnastics Software Features -

CrossHero

Top Features
38/43
Show Gymnastics Software Features +

iClassPro

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CrossHero

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iClassPro
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CrossHero
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
iClassPro
  • By iClassPro
  • Located in United States
  • Founded in 2008
CrossHero
  • By CrossHero
  • Located in Spain
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