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Local Government Parks and Recreation Departments
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The staff are very responsive and personable. They truly care about making our experience successful.
Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally, correspondence is done through email.
Staff is friendly, specific, quick to respond, and always there to help. Out of all the customer service needs with online services I have used over the years, Rec1 staff have clearly been the best.
Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally, correspondence is done through email.
I was very pleased with the customization of the software. Having multiple facilities, amenities and rates it was a lot to set up, however the customization was well worth it.
So, if a user only selects 19 days out of the 20 max they can schedule the system only charges them $117 instead of the $124 I want charged.
The outstanding customer service. And the fact that they have a spell check feature in their feedback.
From Facility rentals to Program set up we have encountered copious amounts of issues errors and bugs that exist in the software.
Our experience with QReserve has been fantastic, very responsive support team and extremely helpful in customizing the software to our needs.
I dislike that since our QReserve allowed single sign-on for our company, we can no longer login using our distribution email.
Our experience has been positive- our reps have been incredibly helpful and very responsive.
The only thing I dislike is that I am not notified when a new user registers into our page.
I loved that everything can be done online, and even from a phone. Our students love that they can see when vans are available and not.
Notification emails get lost in junk mail occasionally.
Overall, QReserve has worked very well for us. The team is great and we love how customized the platform can be.
We had so many complaints with our last product (Booking Bug).
CivicPlus Recreation Management
QReserve
Top FeaturesCivicPlus Recreation Management
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QReserve
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