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Local Government Parks and Recreation Departments
Entronix creates solutions for energy management monitoring for office buildings, colleges, hospitals, military bases, and more. With Entronix, change energy use from a fixed cost to a variable one.
The staff are very responsive and personable. They truly care about making our experience successful.
Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally, correspondence is done through email.
Staff is friendly, specific, quick to respond, and always there to help. Out of all the customer service needs with online services I have used over the years, Rec1 staff have clearly been the best.
Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally, correspondence is done through email.
I was very pleased with the customization of the software. Having multiple facilities, amenities and rates it was a lot to set up, however the customization was well worth it.
So, if a user only selects 19 days out of the 20 max they can schedule the system only charges them $117 instead of the $124 I want charged.
The outstanding customer service. And the fact that they have a spell check feature in their feedback.
From Facility rentals to Program set up we have encountered copious amounts of issues errors and bugs that exist in the software.
Great technical support and good technical communication. There technical support is easy and helpful to work with.
Sometimes the meters and nodes loose their communication. You have to physically reset them.
Service is great with fantastic response time. I recommend Entronix to all building, facility or property managers.
I miss a Spanish version. There are a lot of reports and it is a lithe difficult to follow for whom non-English speaking fluently.
What is amazing is their ability to customize solutions specific to your equipment. This is important when you have equipment from different suppliers on several different platforms.
There have been problems as any integrator would know when you mix different formats of data into one platform.
What I like most about the software is the ease of use and ability to track just about anything we need. I also love that it is cloud-based so everything is backed up.
No one is really doing what Entronix does...they connect to everyone's data, the customize to and listen to what the data is telling us.
CivicPlus Recreation Management
Top FeaturesEntronix EMP
CivicPlus Recreation Management
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Entronix EMP
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