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Small & midsize businesses with one or more management systems who looking for a single platform for integration, engagement of the workforce, improved reporting, and a single version of the truth.
Ideagen Quality Management supports businesses in heavily regulated industries such as life sciences, manufacturing, aerospace and defense and is utilized to manage quality processes and documentation
Pros - Economical, practical great functions that only get better with automatic updates, Excellent customer service and support. Format is good and has an "intuitive" layout for easy set-up.
The reaction speed when you are moving from screen to screen is far too slow which can be quite frustrating.
The ease of use, it is very user friendly and the best platform that we had researched. The training and support has been terrific and has allowed our systems to become more streamlined.
Some set up fields in System Administration although different have same name, not intuitive & once done hard to change without effecting some data.
The implementation is super quick and easy and the team are great to work with. We found that staff at all levels are finding it easy to operate and navigate themselves through.
Setting up all of the systems (ie risk registers and compliance details) can take a long time.
It's ease of set up and modular functionality, it's ability to give control to the users on how access is granted. I also like the Mango App, so simple, but effective.
Of all the modules "documents" is the least flexible.
OEM support has been good from the start and this has been critical with ensuring a successful implementation of the system.
With the loss of much of the prior QA staff and more individuals being hired and working remotely training was difficult.
Great Product with fantastic customer service. Very professional team for system implementation and supplier on boarding process.
No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file.
Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind.
The system does feel old and unloved; parts feel cobbled together as if each module was developed seperatetly.
Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help us drive continuous improvement across the site.
The modules are really expensive - we would like to have more but cost completely restricts this.
Mango
Top FeaturesIdeagen Quality Management
Mango
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Ideagen Quality Management
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