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Docebo serves organizations across every industry and use case and is an especially good fit for medium-to-large organizations looking to train multiple learning audiences from a single platform.
Our main target is the online learning ecosystem of SME, training centres and e-learning experts. But we cater to all industries.
This solved many admin headaches like backup and reporting. The support we received to massage our data and get that successfully migrated was fantastic.
The admin options for staff are limited. As a student I did not face any problem other than the fact the customizing options are limited.
This is the strongest advantage of this platform and its true competitive advantage - Lot of options for personnalization within the platform - Good reporting - Very quick customer service.
We found their response time to be horrible and their responses were unsatisfactory.
It has great administrative capabilities for reporting and managing hierarchies, very cool gamification elements, and solid performance and support.
It was extremely haphazard with no real direction. We got spreadsheets of tasks but those were abandoned by our implementation person early.
I like the ease of use and how fast it is to implement. Docebo was a very good solution for smaller businesses.
Response time can be frustrating. Our platform can be slow sometimes.
I like the wide range of courses available and the fact courses can be created on platform, like video and quizzes.
The paid for content is low quality, courses are overly long and poorly put together, the courses crash often and have all sorts of issues and our learners and clients are complaining to us.
We’ve used Myskillcamp for a while now and like the service alot. Our company has people who speak other languages so need courses in different languages too.
The lack of any personality or user engagement on the system makes it difficult to sell. Lack of a decent help function or live help for learners is causing frustration.
The range of courses available seem high value and a great catch. We spent [SENSITIVE CONTENT HIDDEN] Euros on content from Training Express and the content is really poor.
We continue to suffer issues and poor user reviews and support for urgent matters is slow. We took the system on in February 2022 and still don't have a product that meets our agreed ambitions.
Especially when the system crashes or certs are not available. The systems lack of user focus.
Dave K.: Hi, my name is Dave. I'm the Director of Technical Learning at a small engineering and manufacturing company, and my rating for Docebo would be a 5. In terms of learning management systems, the main thing we had used before was Paylocity, and there the learning management system is really kind of an add-on, it's not their core functionality. So we felt better using a product that was actually totally designed to be a learning management system, and that was its primary function. So we looked around at a couple of different options, but quickly decided that Docebo was going to be the best thing for our current size, but also for scaling up as we grow. We mainly chose Docebo just because it seemed really easy to get started. It had a pretty low barrier to entry, so we were able to get a full learning management system up and running quickly. And then it also seemed like it would be able to scale as our number of users grew, their pricing model and just their scalability was pretty flexible so that it would be good for us when we were a small company, and then it would be good as we grew to a larger company and had a larger customer base using it. So those were kind of the two things, like ease of entry and scalability. The third thing would be, I liked how it was we could white label things so we could make the environment look like what we want it to look like, and it looks like our company, instead of looking like some sort of third party thing that we would be kicking our customers over to use. Onboarding was really good and easy. We got a specialist from Docebo to help us over the course of several weeks, and it was very structured and they gave us homework each week so that by the end of the six-week process we would have a working system with courses, and users, and notifications and all those features set up. So they did a really good job of walking us through that. I would have them consider just what their goals are, what features they want to use, and the onboarding team with Docebo will help them. If they have a plan ahead of time for what they want the platform to do. It's quite flexible, so the Docebo team should be able to help them achieve those goals. But I think it's just good to think about it ahead of time and think, how do you want this to work? Because that way you can plan your onboarding and plan your build a little bit better and end up with what you want at the end rather than sort of making it up as you go along.
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Docebo
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