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Docebo serves organizations across every industry and use case and is an especially good fit for medium-to-large organizations looking to train multiple learning audiences from a single platform.
Orgs looking to put learning front and center to achieve business goals --investing in employee training and customer ed. Companies looking to upskill, reskill, and retain employees and customers.
It has great administrative capabilities for reporting and managing hierarchies, very cool gamification elements, and solid performance and support.
The admin options for staff are limited. As a student I did not face any problem other than the fact the customizing options are limited.
This is the strongest advantage of this platform and its true competitive advantage - Lot of options for personnalization within the platform - Good reporting - Very quick customer service.
We found their response time to be horrible and their responses were unsatisfactory.
This solved many admin headaches like backup and reporting. The support we received to massage our data and get that successfully migrated was fantastic.
It was extremely haphazard with no real direction. We got spreadsheets of tasks but those were abandoned by our implementation person early.
I like the ease of use and how fast it is to implement. Docebo was a very good solution for smaller businesses.
Response time can be frustrating. Our platform can be slow sometimes.
The integration of WorkRamp with our processes is seamless, and the reporting features allow us to track progress, engagement, and certifications effectively.
It becomes confusing whether your assignment is mandatory or or.
I really like how intuitive the platform is. In addition, the help center and training materials are easily digestible and even inspiring for our own instructional design.
Can upload SCORM courses, but not working consistently. WorkRamp does not support xAPI at all.
The ease of use and the intuitive lesson creation features are the best, by far, of all the outstanding features.
This has been a pain point as our use of the platform has grown. Manually having to pull reports on guide submissions is a time waster we didn't expect.
The big pro has been how quick and easy it is to get my questions answered. Being new to this I have a lot of questions that come up randomly and they have been amazing with that.
The option we are using is a sufficient work-around, but I am concerned about the longevity of the use. This issue is not big enough to warrant a lesser rating, more of just a small complaint.
Dave K.: Hi, my name is Dave. I'm the Director of Technical Learning at a small engineering and manufacturing company, and my rating for Docebo would be a 5. In terms of learning management systems, the main thing we had used before was Paylocity, and there the learning management system is really kind of an add-on, it's not their core functionality. So we felt better using a product that was actually totally designed to be a learning management system, and that was its primary function. So we looked around at a couple of different options, but quickly decided that Docebo was going to be the best thing for our current size, but also for scaling up as we grow. We mainly chose Docebo just because it seemed really easy to get started. It had a pretty low barrier to entry, so we were able to get a full learning management system up and running quickly. And then it also seemed like it would be able to scale as our number of users grew, their pricing model and just their scalability was pretty flexible so that it would be good for us when we were a small company, and then it would be good as we grew to a larger company and had a larger customer base using it. So those were kind of the two things, like ease of entry and scalability. The third thing would be, I liked how it was we could white label things so we could make the environment look like what we want it to look like, and it looks like our company, instead of looking like some sort of third party thing that we would be kicking our customers over to use. Onboarding was really good and easy. We got a specialist from Docebo to help us over the course of several weeks, and it was very structured and they gave us homework each week so that by the end of the six-week process we would have a working system with courses, and users, and notifications and all those features set up. So they did a really good job of walking us through that. I would have them consider just what their goals are, what features they want to use, and the onboarding team with Docebo will help them. If they have a plan ahead of time for what they want the platform to do. It's quite flexible, so the Docebo team should be able to help them achieve those goals. But I think it's just good to think about it ahead of time and think, how do you want this to work? Because that way you can plan your onboarding and plan your build a little bit better and end up with what you want at the end rather than sort of making it up as you go along.
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Docebo
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