# Compare CIS Utility Billing vs authorize.net 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CIS Utility Billing and authorize.net based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/12722-221412/CBSW-UMS-net-vs-authorizenet --- # CIS Utility Billing vs authorize.net Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CIS Utility Billingauthorize.net2/4 selected [CIS Utility Billing](https://www.capterra.com/p/12722/CBSW-UMS-net/)[4.6 (165)](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/) [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.5 (215)](https://www.capterra.com/p/221412/authorizenet/reviews/) [## CIS Utility Billing](https://www.capterra.com/p/12722/CBSW-UMS-net/)[4.6 (165)](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/) Starting Price $0.35/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment RB TW RF Based on [165 reviews](#user-reviews) Positive 158 Neutral 6 Negative 1 [## authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.5 (215)](https://www.capterra.com/p/221412/authorizenet/reviews/) Starting Price $25.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment Based on [215 reviews](#user-reviews) Positive 195 Neutral 12 Negative 8 ## Summary * * * Features in Utility Billing Software Best performer 34 / 39 Only CIS Utility Billing - Automatic Backup - Commenting/Notes - Customizable Templates 23 / 39 Only authorize.net - Mobile Access User satisfaction User satisfaction 4.6 User reviews[165](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.6 Customer support 4.7 User satisfaction 4.5 User reviews[215](https://www.capterra.com/p/221412/authorizenet/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.4 Customer support 4.4 Price starts from Price starts from $0.35Per Month - Free version - Free trial Price starts from $25Usage Based, Per Month - Free version - Free trial Best for Best for CUSI supports municipalities, tribes, and utilities with comprehensive utility-focused software solutions for water, sewer, trash, electricity, gas, and more with meter-to-cash solutions. Best for authorize.net connects payments to every part of the business, including shopping carts, accounting, subscriptions, over the phone, in-store and more. ## User reviews Pros & cons RB Rory B. Controller > "Meter and consumption reports are extremely helpful. " [See full review](https://www.capterra.com/p/12722/CBSW-UMS-net/#Capterra___3995984) MT Mandy T. Office Manager > "The bugs that seem to keep popping up, the functions that we thought we had and then find out..." [See full review](https://www.capterra.com/p/12722/CBSW-UMS-net/#Capterra___3995899) [View Reviews](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/) JC Jason C. Operations Manager > "Authorize.net gives us strong security for global transactions, plus simple account management and clear..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7041645) JP John P. Transport Broker > "The user interface is so outdated, and it is impossible to navigate through the backend settings with the..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7079657) JC Jason C. Operations Manager > "The transferring of money to clients and partners is highly reliable; it assists in avoiding fraud issues." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7041645) VR Verified Reviewer Owner > "We did incur a monthly gateway fee plus multiple other fees monthly - we were pci compliment but yet still..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7056875) DS Dru S. Property Success Parntner > "Overall the experience is the system is not only cost effective but has greatly helped with money..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7053006) KD Kristi D. Nurse Practitioner, Owner > "I struggle often to find certain transactions and data. If I need to issue a refund or if I want to see..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6822997) AR Alec R. Owner > "I use Authorize.net because it is the only solution available to a specific program I need to collect..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6777296) SS Shannon S. E-Commerce Marketing Manager > "Some feature do not work properly due to high security of information even when set up properly.(Stored..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6406734) JS Jacqueline S. Self employed > "One of my favorite aspects of the site is that there are always clickable tabs available." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7006962) CTB Connor T. B. Financial Operations Manager > "It can be a little time consuming to make custom financial summaries sometimes." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6828475) AR Alec R. Owner > "It is the most widely accepted payment processor by merchant service providers and billing systems" [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6777296) JP John P. Transport Broker > "This is a nightmare industry to get a chargeback on a coast-to-coast transport job." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7079657) FF Fernando F. CEO - IT Consultant > "I have been through three Merchant Services bank providers throughout the years and I have kept Authorize..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6448183) Katrina H. Logistics Manager > "I think having to pay a monthly gateway fee is a con but not enough of a con to keep me from using this..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6830936) CT Carleton T. Website Admin > "It's basically a 100% trust symbol, and I know it's going to work every time, while protecting my..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6590651) DS David S. President > "I have not "upgraded" to the new user interface and don't plan to if I don't have to." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7076982) DM Dana M. Fulfillment Manager > "It is easier to use than our home grown software for the end user for sure." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7037396) Babatunde O. SEO Marketer > "It was not easy at first to get through to paysafe as a business operating in Europe we had to go through..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6780565) LB Lanika B. Owner > "The website is well designed out and finding needed services is quick." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6825041) HT Hilary T. Head of Growth > "Their merchant UI is very outdated." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7060761) FF Fernando F. CEO - IT Consultant > "Excellent platform for credit card and ACH online payment processing" [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6448183) CT Carleton T. Website Admin > "I guess I don't like when I need a secret key AND a security token and a few other things, since it just..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6590651) MT Micheal T. Marketing Director > "authorize.net helps us automate our billing." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6235051) BM Brandon M. CEO > "Their customer service is slow to respond at times." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6766669) DS David S. President > "Customer service is quick and knowledgeable." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7076982) TS Thomas S. IT Director > "Difficult to test sometimes and documentation does not seem to always be easy to understand." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6775666) VC Vanessa C. BILLING AND INSURANCE SPECIALIST > "OVERALL IT IS A GREAT WAY OF SETTING UP PAYMENT ARRANGEMENTS WITHOUT CONSTANT REMINDERS." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6484155) KD Kristi D. Nurse Practitioner, Owner > "I feel the dashboard is pretty complicated." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6822997) JS Jacqueline S. Self employed > "I appreciate how user-friendly their merchant interface is." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7006962) AP Adam P. Manager > "We have issues with charge backs with authorize.net" [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6479261) Priyansh K. Manager > "It also allowed us to customize the look and feel of our payment forms, making it easy to create a..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4359898) TF Tammy F. FOH Manager > "It was confusing once we were switching over companies." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6251030) AS Adeel S. Software Developer > "The management portal is pretty intuitive." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6597100) SA Smriti A. Treasurer > "It was very expensive even for very limited transactions that we use this application." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6230745) Kavindu Githsara K. System Specialist > "Net supports a variety of payment types, including credit cards, debit cards, and electronic checks, and..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4413738) Priyansh K. Manager > "Net is the customer support. While the company does offer 24/7 support, I have found that the quality of..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4359898) Priyansh K. Manager > "It also allows us to accept a wide range of payment options, including credit cards, debit cards, and..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4359898) NJ Neil J. Treasurer > "The interface appears a little old fashioned" [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4349402) LB Lanika B. Owner > "Website is user friendly." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6825041) TW Tiffany W. Administration > "This has caused some issues with customers and would love to be able to do it on the spot." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4175844) CTB Connor T. B. Financial Operations Manager > "The thing I love about it is how easy Authorize." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6828475) Josh B. Managing Member > "If you are doing anything beyond setting up Authorize.net with them directly and having them manage your..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3210296) VR Verified Reviewer Content strategist > "When I use the Authorize.net platform for payment processing, I save time." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4983626) JD Judith D. Advancement Associate > "The cost was getting to be a little prohibitive." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3834449) TF Tanveer F. Human Resource Manager > "It has a great customer support team." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6272952) MD Margaret D. controller > "The challenge I always have with this software is that it is impossible to reconcile deposits to charges. " [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___2944121) MP Matthew P. Owner - Instructor > "Ease of use - processes quickly." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6232987) CB Cheri B. Program Coordinator/Executive Secretary > "The initial set up was a little confusing, asking for a credit card which I never gave because the charges..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3426380) AP Adam P. Manager > "Authorize.net is easy to use and understand." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6479261) JK Joe K. Marketer > "Had one day where the servers went down and were unable to take payment for a couple hours." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3027843) LC Latisha C. Coach > "It was easy to use to set up to use." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6703731) JF Jordan F. Owner > "It only works half the time and I have to constantly re-pair the card reader." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___2937521) Nipon D. Executive Director > "You might not hear a lot about them these days but actually they are the biggest network of merchant..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3844582) EJ Elyse J. Manager of Data Integration > "Outages were plentiful as were timeouts and errors." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3216368) MO Mia O. Business Manager > "It summarizes each transaction in a trackable way and helps me transfer them over to Quickbooks." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3657314) KR Katie R. Office Manager > "They hold your money, decide to shut down your account for absolutely no reason and then decide to hold..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___2582265) VR Verified Reviewer Content strategist > "Personally, I appreciate the ease with which you can manage payments on the platform, it's very simple." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4983626) EJ Elyse J. Manager of Data Integration > "Impossible to look at your account holistically." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3216368) VR Verified Reviewer Content strategist > "In addition, I like the anti-fraud system." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4983626) SC Sharon C. CEO > "Can be difficult to navigate, especially on mobile." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___2590059) RQ Rizwan Q. Admin > "Authorize.net is very trusted and reliable payment gateway which also provided payment processing..." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4480466) JM Jordan M. Executor > "The amount of fees for transactions is RIDICULOUS." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___2111398) LL Louis L. Owner > "Support is very helpful if needed. " [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4868925) JM Jordan M. Executor > "Any client that I have that uses Authorize.net, I refuse to work with." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___2111398) Kavindu Githsara K. System Specialist > "This makes it a convenient and flexible solution for businesses of all sizes and industries." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4413738) JM Jordan M. Executor > "Customer service is absolutely clueless." [See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___2111398) [View Reviews](https://www.capterra.com/p/221412/authorizenet/reviews/) ## User interface 4.59 (165) [authorize.net](https://www.capterra.com/p/221412/authorizenet/) 4.46 (215) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CIS Utility Billing Top features 34/39 - Accounting - ACH Payment Processing - Activity Dashboard - AI Copilot - Automatic Backup - Billing & Invoicing - Commenting/Notes - Contact Database - Customer Management - Customizable Templates - Document Management - Electronic Payments - Forecasting - For Electricity - For Natural Gas - For Trash - For Water - Generative AI - Historical Reporting - Meter Data Management - Metered Billing - Mobile Access - Non-Metered Billing - Online Payments - Payment Collection - Payment Reminders - Penalty/Cut-Off Processing - Printing Services Integration - Rate Management - Recurring/Subscription Billing - Refund Management - Reporting & Statistics - Self Service Portal - Third-Party Integrations - Transaction History - Usage Tracking/Analytics - User Management - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/12722/CBSW-UMS-net/#features) authorize.net 23/39 - Accounting - ACH Payment Processing - Activity Dashboard - AI Copilot - Automatic Backup - Billing & Invoicing - Commenting/Notes - Contact Database - Customer Management - Customizable Templates - Document Management - Electronic Payments - Forecasting - For Electricity - For Natural Gas - For Trash - For Water - Generative AI - Historical Reporting - Meter Data Management - Metered Billing - Mobile Access - Non-Metered Billing - Online Payments - Payment Collection - Payment Reminders - Penalty/Cut-Off Processing - Printing Services Integration - Rate Management - Recurring/Subscription Billing - Refund Management - Reporting & Statistics - Self Service Portal - Third-Party Integrations - Transaction History - Usage Tracking/Analytics - User Management - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/221412/authorizenet/#features) ### Recognition No recognitions have been awarded to CIS Utility Billing No recognitions have been awarded to authorize.net ### Deployment & support CIS Utility Billing Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos authorize.net Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CIS Utility Billing - By Continental Utility Solutions - Located in United States - Founded in 1984 authorize.net - By Visa - Located in United States - Founded in ## Popular Comparisons [CIS Utility Billing](https://www.capterra.com/p/12722/CBSW-UMS-net/)[4.59 (165)](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/) vs [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)[4.30 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) $0.35/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/12722-119791/CBSW-UMS-net-vs-Heartland-Payment-Processing) [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.46 (215)](https://www.capterra.com/p/221412/authorizenet/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/) $25/month Price $0.29 4.4 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/207944-221412/PayPal-vs-authorizenet) [CIS Utility Billing](https://www.capterra.com/p/12722/CBSW-UMS-net/)[4.59 (165)](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/) vs [EnergyCAP](https://www.capterra.com/p/56928/EnergyCAP/)[4.73 (132)](https://www.capterra.com/p/56928/EnergyCAP/reviews/) $0.35/month Price $5000/year 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/12722-56928/CBSW-UMS-net-vs-EnergyCAP) [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.46 (215)](https://www.capterra.com/p/221412/authorizenet/reviews/) vs [Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.73 (9,270)](https://www.capterra.com/p/222572/Venmo-/reviews/) $25/month Price Contact vendor for pricing 4.4 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/221412-222572/authorizenet-vs-Venmo-) [CIS Utility Billing](https://www.capterra.com/p/12722/CBSW-UMS-net/)[4.59 (165)](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/) vs [Invoiced](https://www.capterra.com/p/222215/Invoiced/)[4.68 (149)](https://www.capterra.com/p/222215/Invoiced/reviews/) $0.35/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/12722-222215/CBSW-UMS-net-vs-Invoiced) [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.46 (215)](https://www.capterra.com/p/221412/authorizenet/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/) $25/month Price Contact vendor for pricing 4.4 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-221412/Stripe-vs-authorizenet) [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.46 (215)](https://www.capterra.com/p/221412/authorizenet/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,018)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $25/month Price $0/month 4.4 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/221412-275802/authorizenet-vs-Square-Point-of-Sale) [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.46 (215)](https://www.capterra.com/p/221412/authorizenet/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) $25/month Price Contact vendor for pricing 4.4 Features 4.2 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-221412/NetSuite-vs-authorizenet) [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.46 (215)](https://www.capterra.com/p/221412/authorizenet/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $25/month Price $38/month 4.4 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/190778-221412/QuickBooks-Online-vs-authorizenet) [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.46 (215)](https://www.capterra.com/p/221412/authorizenet/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.78 (566)](https://www.capterra.com/p/226864/Clover/reviews/) $25/month Price Contact vendor for pricing 4.4 Features 3.8 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/221412-226864/authorizenet-vs-Clover) [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.46 (215)](https://www.capterra.com/p/221412/authorizenet/reviews/) vs [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)[4.30 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) $25/month Price Contact vendor for pricing 4.4 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/119791-221412/Heartland-Payment-Processing-vs-authorizenet)