# Compare CIS Utility Billing vs EnergyCAP 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CIS Utility Billing and EnergyCAP based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/12722-56928/CBSW-UMS-net-vs-EnergyCAP

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# CIS Utility Billing vs EnergyCAP Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CIS Utility BillingEnergyCAP2/4 selected

[CIS Utility Billing](https://www.capterra.com/p/12722/CBSW-UMS-net/)[4.6 (165)](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/)

[EnergyCAP](https://www.capterra.com/p/56928/EnergyCAP/)[4.7 (132)](https://www.capterra.com/p/56928/EnergyCAP/reviews/)

[## CIS Utility Billing](https://www.capterra.com/p/12722/CBSW-UMS-net/)[4.6 (165)](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/)

Starting Price

$0.35/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

RB

TW

RF

Based on [165 reviews](#user-reviews)

Positive

158

Neutral

6

Negative

1

[## EnergyCAP](https://www.capterra.com/p/56928/EnergyCAP/)[4.7 (132)](https://www.capterra.com/p/56928/EnergyCAP/reviews/)

Starting Price

$5000.00/year

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

AB

MB

Based on [132 reviews](#user-reviews)

Positive

129

Neutral

2

Negative

1

## Summary

* * *

Features in Utility Billing Software

Best performer

34 / 39

Only CIS Utility Billing

-   ACH Payment Processing
-   Automatic Backup
-   Billing & Invoicing

8 / 39

Only EnergyCAP

-   Forecasting
-   Mobile Access
-   Workflow Management

User satisfaction

User satisfaction

4.6

User reviews[165](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[132](https://www.capterra.com/p/56928/EnergyCAP/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

$0.35Per Month

-   Free version
-   Free trial

Price starts from

$5000Usage Based, Per Year

-   Free version
-   Free trial

Best for

Best for

CUSI supports municipalities, tribes, and utilities with comprehensive utility-focused software solutions for water, sewer, trash, electricity, gas, and more with meter-to-cash solutions.

Best for

Local, state, and federal governments, Commercial Campuses, Higher Education, Utility Vendors, K-12.

## User reviews

Pros & cons

RB

Rory B.

Controller

> "Meter and consumption reports are extremely helpful. "

[See full review](https://www.capterra.com/p/12722/CBSW-UMS-net/#Capterra___3995984)

MT

Mandy T.

Office Manager

> "The bugs that seem to keep popping up, the functions that we thought we had and then find out..."

[See full review](https://www.capterra.com/p/12722/CBSW-UMS-net/#Capterra___3995899)

[View Reviews](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/)

AB

Abdallah B.

Energy Data Analyst

> "EnergyCap is a one stop shop for all energy reporting and tracking needs and if the organization isn't..."

[See full review](https://www.capterra.com/p/56928/EnergyCAP/#Capterra___6187408)

CM

Caitlin M.

Admin Services Associate

> "Reporting functions can be limiting. "

[See full review](https://www.capterra.com/p/56928/EnergyCAP/#Capterra___6786582)

MB

Michelle B.

Energy and Sustainability Officer

> "After learning how to use the system, it can be very useful when checking impacts on energy and water through..."

[See full review](https://www.capterra.com/p/56928/EnergyCAP/#Capterra___6554302)

RR

Rich R.

Energy Specialist and Assistant Principal

> "Some difficulties in getting data to show in the format needed. "

[See full review](https://www.capterra.com/p/56928/EnergyCAP/#Capterra___6205769)

BT

Brian T.

Sr Sustainability Analyst

> "EnergyCAP has dedicated customer service professionals that are there to make sure you are successful. "

[See full review](https://www.capterra.com/p/56928/EnergyCAP/#Capterra___6788171)

JK

Jennifer K.

Director - Facilities Business Operations

> "I still struggle a bit with the reports. "

[See full review](https://www.capterra.com/p/56928/EnergyCAP/#Capterra___6193000)

RR

Rich R.

Energy Specialist and Assistant Principal

> "An excellent product that allows hands on data to make schedule adjustments or identify areas of abnormal use..."

[See full review](https://www.capterra.com/p/56928/EnergyCAP/#Capterra___6205769)

GB

Gwendy B.

Energy Information System Analyst

> "Someone that is not a user should read the help."

[See full review](https://www.capterra.com/p/56928/EnergyCAP/#Capterra___6187539)

CM

Caitlin M.

Admin Services Associate

> "The easy access to data and functionality."

[See full review](https://www.capterra.com/p/56928/EnergyCAP/#Capterra___6786582)

JW

Joel W.

Energy Administration Specialist

> "Ease of use could be better, some things are a little clunky"

[See full review](https://www.capterra.com/p/56928/EnergyCAP/#Capterra___4376571)

[View Reviews](https://www.capterra.com/p/56928/EnergyCAP/reviews/)

## User interface

4.59 (165)

[EnergyCAP](https://www.capterra.com/p/56928/EnergyCAP/)

4.73 (132)

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

CIS Utility Billing

Top features

34/39

-   Accounting
-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Automatic Backup
-   Billing & Invoicing
-   Commenting/Notes
-   Contact Database
-   Customer Management
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Forecasting
-   For Electricity
-   For Natural Gas
-   For Trash
-   For Water
-   Generative AI
-   Historical Reporting
-   Meter Data Management
-   Metered Billing
-   Mobile Access
-   Non-Metered Billing
-   Online Payments
-   Payment Collection
-   Payment Reminders
-   Penalty/Cut-Off Processing
-   Printing Services Integration
-   Rate Management
-   Recurring/Subscription Billing
-   Refund Management
-   Reporting & Statistics
-   Self Service Portal
-   Third-Party Integrations
-   Transaction History
-   Usage Tracking/Analytics
-   User Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/12722/CBSW-UMS-net/#features)

EnergyCAP

8/39

-   Accounting
-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Automatic Backup
-   Billing & Invoicing
-   Commenting/Notes
-   Contact Database
-   Customer Management
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Forecasting
-   For Electricity
-   For Natural Gas
-   For Trash
-   For Water
-   Generative AI
-   Historical Reporting
-   Meter Data Management
-   Metered Billing
-   Mobile Access
-   Non-Metered Billing
-   Online Payments
-   Payment Collection
-   Payment Reminders
-   Penalty/Cut-Off Processing
-   Printing Services Integration
-   Rate Management
-   Recurring/Subscription Billing
-   Refund Management
-   Reporting & Statistics
-   Self Service Portal
-   Third-Party Integrations
-   Transaction History
-   Usage Tracking/Analytics
-   User Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/56928/EnergyCAP/#features)

### Recognition

No recognitions have been awarded to CIS Utility Billing

No recognitions have been awarded to EnergyCAP

### Deployment & support

CIS Utility Billing

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EnergyCAP

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CIS Utility Billing

-   By Continental Utility Solutions
-   Located in United States
-   Founded in 1984

EnergyCAP

-   By EnergyCAP
-   Located in United States
-   Founded in 1980

## Popular Comparisons

[CIS Utility Billing](https://www.capterra.com/p/12722/CBSW-UMS-net/)[4.59 (165)](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/)

vs

[Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)[4.30 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/)

$0.35/month

Price

Contact vendor for pricing

4.4

Features

4.3

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/12722-119791/CBSW-UMS-net-vs-Heartland-Payment-Processing)

[EnergyCAP](https://www.capterra.com/p/56928/EnergyCAP/)[4.73 (132)](https://www.capterra.com/p/56928/EnergyCAP/reviews/)

vs

[Energy Manager](https://www.capterra.com/p/226566/Energy-Manager/)[4.65 (31)](https://www.capterra.com/p/226566/Energy-Manager/reviews/)

$5000/year

Price

$1

4.5

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/56928-226566/EnergyCAP-vs-Energy-Manager)

[CIS Utility Billing](https://www.capterra.com/p/12722/CBSW-UMS-net/)[4.59 (165)](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/)

vs

[authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.46 (215)](https://www.capterra.com/p/221412/authorizenet/reviews/)

$0.35/month

Price

$25/month

4.4

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/12722-221412/CBSW-UMS-net-vs-authorizenet)

[EnergyCAP](https://www.capterra.com/p/56928/EnergyCAP/)[4.73 (132)](https://www.capterra.com/p/56928/EnergyCAP/reviews/)

vs

[Energis.Cloud](https://www.capterra.com/p/174805/Energis-Cloud/)[4.65 (34)](https://www.capterra.com/p/174805/Energis-Cloud/reviews/)

$5000/year

Price

€165/month

4.5

Features

4.4

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/56928-174805/EnergyCAP-vs-Energis-Cloud)

[CIS Utility Billing](https://www.capterra.com/p/12722/CBSW-UMS-net/)[4.59 (165)](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/)

vs

[Invoiced](https://www.capterra.com/p/222215/Invoiced/)[4.68 (149)](https://www.capterra.com/p/222215/Invoiced/reviews/)

$0.35/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/12722-222215/CBSW-UMS-net-vs-Invoiced)