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NAPA TRACS vs AutoTraker: Which is a better fit?

Updated on September 8th, 2024
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Summary
Features in Auto Repair
27
Best performer
43
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
9
43
User satisfaction
4.2
User reviews249
Ease of use
4.1
Functionality
4.1
Value for money
4.2
Customer support
4.4
4.9
User reviews34
Ease of use
4.9
Functionality
4.5
Value for money
4.7
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
/user
One-time payment
Free version
Free trial
Best for

With industry leading Shop Management and multiple Industry catalogs (PartsTech, OEConnect, Epicor,NexPart) TRACS is Ideally suited for any Independent Repair Facility

AUTOTRAKER has been serving the automotive repair industry for over 20 years

User reviews
pros & cons
1 / 4
View Reviews
1 / 3
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
61551 video thumbnail}
1 Video
No videos provided by vendor
61551
5 screenshots
12730
2 screenshots

NAPA TRACS

Top Features
27/43
  • Accounting
  • API
  • Chat/Messaging
  • Communication Management
  • Document Management
  • Electronic Signature
  • Employee Scheduling
  • Inspection Management
  • Job Tracking
  • Marketing Management
  • Parts Management
  • Prioritization
  • Purchase Order Management
  • Records Management
  • Time Tracking
  • Vehicle Information
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Customer Database
  • Customer History
  • Data Import/Export
  • Estimating
  • Inventory Management
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Multi-Location
  • Order Management
  • Point of Sale (POS)
  • Progress Tracking
  • Quotes/Estimates
  • Reminders
  • Reporting & Statistics
  • Service History
  • Third-Party Integrations
  • User Management
  • VIN Lookup
  • Workflow Management
  • Work Order Management
See All features
Hide Auto Repair Software Features -

AutoTraker

9/43
Show Auto Repair Software Features +

NAPA TRACS

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AutoTraker

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NAPA TRACS
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AutoTraker
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
NAPA TRACS
  • By NAPA Auto Parts
  • Located in United States
  • Founded in 1928
AutoTraker
  • By AutoTraker
  • Located in United States
  • Founded in 1996
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