Cetec ERP vs Kinetic: Which is a better fit?

Cetec ERP is very user friendly and has served us well. The team is responsive to our questions and ideas on how to customize the system to best fit our company's individual needs.

We find that as we build a BOM quote for a customer we had missed several key components and thereby undercutting ourselves.

Only advice: Get your data up to speed, have a good migration plan, and you will be very very happy.

Missing a few features that should be standard for production (stock in multiple Revisions, ECO for stock items, etc.).

Chris C

Mechanical Design Engineer

Working with the support team was wonderful as their time was dedicated to our company - we worked with the same people throughout the entire process so they knew our company well.

For our application, the RMA process is difficult and we can't use the invoice cancel option.

The integration of all data across business functions, real time updating, and high level ease of use. Solid phone/email support, good reporting, and easy to utilize tables and fields.

There is no worry about having to integrate between two systems to share the date from general business processes to the financials.

I can drill into data and use sophisticated analytics tools, which have made me more informed and productive. Super flexible: It's been a scalable solution that has supported our growing business.

NOT user-friendly, the turnaround on tickets is horrible. There is no videos or forums where customers can go and see how other Epicor users are fixing there/workaround problems they are facing.

I like how you are able to customize things to the aspect of your company. The ability to make things unique to your own is a great feature.

It lack of controls, you have to customize in order to get more control of your process, the cost of customization it is very high, and the support you get for your maintenance fee is is very poor.

BPMs now allow excellent logic branching and very nice built in features such as email alerts. Publish & Subscribe dashboards are a great reporting option with drill down capability.

There are a number of programming errors that really are quite annoying and have never been fixed even though I know we have asked.

Good ability to customise screens and part configurator to aid our productivity improvement. Version 10 seems to have even more features.

There is always a problem with any update that happens.