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Arborgold focuses on serving lawn care, landscape, plant health care, and tree care companies who are looking to build a better business with best-in-class technology tools and automation.
If you work in the field, GorillaDesk works for you! From pest control to maid service companies (and everything in between), GorillaDesk has everything you need to transform your business.
The reporting capabilities are fantastic. It's so helpful to know the dollar amounts of scheduled work (or unscheduled work or any other category that's useful).
Difficult to learn and trouble shoot, it took a while to get used to.
Excellent Communication capabilities from the phone center to the invoicing. Excellent customer support.
When working 12hrs out and about, to come home to get caught up on things I wasn’t able to do while I was out is a little frustrating.
Customer service is excellent. Great response time and very helpful creating templates and answering questions.
Intital setup was very difficult and time consuming.
I enjoy working with this software for how easy it is to use. Very user friendly and if not their customer service is very attentive and helpful.
Arborgold has many features of varying degrees of complexity. Sometimes it is difficult to navigate until familiar with the baseline functionality.
Easy to understand, integrated, easy to use, good price, great customer service, just a really great product.
After having a terrible experience with another software company, I was terrified to try anything else.
I have been told at state inspections that the system we use and the invoices that are generated are "perfect" and "beautiful. The Documentation is complete, paperless, and secure.
As an end user and a business owner this software is way to frustrating to figure out, the customer support is not open after 5pm, which doesn’t work on the West coast.
Minimal learning curve, powerful, off site storage of customers, awesome integration, works flawlessly on multiple platforms, easy to train users, great reports.
Information disappears sometimes, loss of information already set up tend to change sometimes.
We love the scheduling and routing functions. And we don't have to use multiple softwares like we did before because GorillaDesk has this great emailing, invoicing and reporting systems.
Some of the credits/syncing can be difficult, however, they are constantly working on improvements and updates.
Kaity: I'm Kaity. I'm the general manager at A&E Tree Experts, a small tree company, and we give Arborgold five stars. Before we had Arborgold, we were basically just doing all of our proposals in Word, which is fine, but we like Arborgold because you can put the templates in and then they automatically pop up. If you use Word, you have to type it in every single time. And then we were also using QuickBooks for invoicing, but Arborgold is a lot easier. We looked at a few softwares and it just seemed to be the most user-friendly. It was pretty easy. We had a lot of help. They have really good customer service, so they helped put the templates in so we could get it going. And then the first year we did it, I went to a class, like the Arborgold Yearly Symposium, and that helped a lot, too. And then once you get the hang of it, we're not computer people, and everyone at work can use it, so that's saying a lot. If you want to start with Arborgold, I would just contact Arborgold. They have a really good customer service team. They'll get you set up and you can use it however you want. There's different levels and they'll get it set up and it'll be going smooth as soon as you know it.
Arborgold
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Arborgold
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