# Compare Pointerpro vs UmfrageOnline 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Pointerpro and UmfrageOnline based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/127434-201674/Pointerpro-vs-Enquetes-Maken --- # Pointerpro vs UmfrageOnline Features and Cost Comparison Last updated May 22nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PointerproUmfrageOnline2/4 selected [Pointerpro](https://www.capterra.com/p/127434/Pointerpro/)[4.6 (272)](https://www.capterra.com/p/127434/Pointerpro/reviews/) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.6 (1,627)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) [## Pointerpro](https://www.capterra.com/p/127434/Pointerpro/)[4.6 (272)](https://www.capterra.com/p/127434/Pointerpro/reviews/) Starting Price $69.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.4 Customer Service 4.7 Reviews Sentiment Based on [272 reviews](#user-reviews) Positive 264 Neutral 4 Negative 4 [## UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.6 (1,627)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting Price $35.00/month Value-for-Money 3.9 Functionality 4.5 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment CN DD DD Based on [1,627 reviews](#user-reviews) Positive 1,582 Neutral 39 Negative 6 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings Multiple Question Types NA Customizable Questions 4.7 Survey Builder 4.5 Anonymous Feedback 4.6 Data Security NA \--%Fit Missing features Feature ratings Multiple Question Types NA Customizable Questions 4.5 Survey Builder 4.7 Anonymous Feedback NA Data Security NA User satisfaction User satisfaction 4.6 User reviews[272](https://www.capterra.com/p/127434/Pointerpro/reviews/) Ease of use 4.4 Functionality 4.5 Value for money 4.3 Customer support 4.7 User satisfaction 4.6 User reviews[1,627](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 3.9 Customer support 4.2 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for Discover why many consultants and companies like Capgemini, EDF, and Bare International automate the delivery of personalized advice with Pointerpro. Best for Businesses owners wanting to create and carry out customer surveys. ## User reviews Pros & cons JW James W. CEO > "For our programs, it has streamlined assessment delivery and feedback, improved consistency, and enhanced how participants..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7116840) BJ Brian J. CEO > "Payment feature doesn't natively support re-attempts after a customer payment attempt fails, though you can build a workaround..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7011708) PD Pieter D. Ceo > "We use it both in marketing—offering a free basic assessment with instant reports—and in consulting, where we map innovation..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6882867) LM Lisa M. Senior Training Advisor > "Some of the bulleting and numbering formatting features for text in the reports can feel clunky and limiting." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6747936) JW James W. CEO > "I liked that Pointerpro makes it easy to create branded personality‑style surveys and automatically generate personalised..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7116840) GO Gary O. Partner > "Thanks to Pointerpro and their incompetence in both software programming and customer service, our company took a significant hit..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6551438) AM Adrian M. co-founder > "Reporting is one of the best parts of the tool, and it supports a wide range of survey use cases." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7056846) MH Michael H. CEO > "As a relatively early adopter of some of the new elements of the platform, such as aggregated reports, there have been some..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6749337) SV Seppe V. Chapter Lead > "However, enhancing template reusability would further boost efficiency and reduce manual effort." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7058899) PM Paul M. Director of Operations and Communications > "Initially, the customization options for PDF reports were limited and clunky." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6753891) LM Lisa M. Senior Training Advisor > "The ability to tailor cover pages and adjust the overall look ensures that the final product aligns with our branding." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6747936) GO Gary O. Partner > "Over the last 3 years, Pointerpro consistently produced software that did not function as it was supposed to and promised and..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6551438) DJ Dan J. COO > "Really love the onboarding/orientation program when signing up and configuring the account." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7061601) GO Gary O. Partner > "Our firm is a small one or we would have taken them to court and sued them for their incompetence and damages. " [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6551438) SV Seppe V. Chapter Lead > "The ability to work collaboratively within our department is a major plus." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7058899) DO David O. President, COO > "The time zone difference between Europe and the US often means that replies don't come back until the next businss day which is a..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___5092695) SV Seppe V. Chapter Lead > "Departmental usability: Seamlessly integrates within our team’s workflow." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7058899) CL Craig L. Project Manager > "Takes forever to get answers and information back to us." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___5086520) TC Tina C. CEO > "The surveys look professional, are easy to build with a variety of question types, and are very intuitive for respondents." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7099448) JT Julian T. Working Student > "What bothers me is that the website often hangs or takes a long time to load, which is most likely not due to my PC or internet..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___4643269) AK Anna K. Director of Strategy and Communications > "Pointerpro has been so user friendly and it's been great to have one platform for all of our survey and assessment needs!" [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7126305) Darren W. Company Director > "Not being able to customise the front cover image of a PDF template is a bit annoying and unless you're a CSS wizard, the PDF..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___3074319) JW James W. CEO > "It has saved us significant time while still delivering a high‑quality participant experience." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7116840) DL Donna L. Finance Manager > "Survey software are really expensive." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___4980470) AM Adrian M. co-founder > "Pointerpro is extremely flexible for survey design and distribution." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7056846) DH Deno H. Principal > "Confusing (ie not easy to follow for dummies like me) coding for changing certain functions. " [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___4122607) AM Adrian M. co-founder > "A powerful and dependable survey platform with standout flexibility." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7056846) AN Anna N. Research assistant > "The only con is that certain features are reserved for those who can get their employer to use this software which is pretty..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___3242383) SC Susan C. Founder and President > "I really appreciate the thoughtful onboarding process and value-added insights \[sensitive content hidden\] shared as she coached..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6619040) TW Tara W. Owner > "The price was initially a sticking point for me as a sole proprietor." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___4139460) MAYERLY G. bachelor > "The platform allows me to design branded surveys that not only reflect the visual identity of my company but are also designed to..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6052591) AP Amanda P. Head of Integration > "Hardly scratched the surface." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___4267340) TC Tina C. CEO > "Our clients frequently comment on how smooth and user-friendly the experience is." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7099448) JT John T. Executive Director > "The questionnaire building could be annoying and complicated at times and I don't like the pricing structure." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___2965536) PN Paul N. COO > "It is easy to pick up and use though you do get training which was helpful." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7064245) Tom R. Owner > "It is a bit overwhelming on th backend to do this." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___3579208) PB Peter B. Service Manager > "Impress your audience with a very professional looking survey and have optimal control building it. " [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6506512) Ricardo F. Researcher - masters degree > "The pricing and the filter on the resultas dashboard/download panel are annoying" [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___3062742) JG Jamie G. Consultant > "Additionally, its integration options with other tools enhance overall efficiency." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6748772) PB Pieter B. Dietitian & manager > "The pricing is more targeted to larger corporations, quite costly for SMEs" [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___3361129) MH Michael H. CEO > "Both our use of the Pointerpro platform and our interactions with the staff that support the system have been extremely positive." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6749337) VR Verified Reviewer Marketing and events manager > "The only thing that I found was lacking through options that I used on the platform is the impossibility to add pages in the quiz..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___2250546) SH Sean H. Head Customer Solutions > "I was alot happier with the support this year." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___7065146) JR Justin R. IT Project Manager > "Limits/Quirks on the backend, like is you add or remove a question after setup it will "break" your formulas and question logic." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___2706536) TF Tony F. Director of Coaching > "Ease of use and ability to create multiple assessments for a variety of uses." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6762700) RH Rebecca H. MD > "I've spent over $3000 and not managed to get a single survey out. " [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___3070631) SL Scott L. CEO > "We have been thoroughly impressed with pointer pros platform and nimble features." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6626085) BK Brian K. Web Developer > "I just don't feel like rebuilding the survey again at least for a couple of months." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___3176234) EL Evan L. Director of Agency Solutions > "Anytime we have had any hiccups or needed any help, support is responsive and helpful." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6755415) GA Giuseppe A. Executive Coach > "In the entry subscription levels it is not possible to make evaluations with particularly complex "outcomes"." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___2443806) IV Ivory V. Corporate Climate Action Lead > "Love love love how it has automated my work and my consultancy." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___6772538) CB Catherine B. Founder > "Creating a decent report is impossibly difficult. " [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___2475364) PA Pablo A. Group Learning & Data Analytics Specialist > "Our team is satisfied with Pointerpro's ability to design and share a self-assessment with our employees, allowing them to see..." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___4629750) JL Jorge L. Marketing Manager > "I think it's the only downside of the service." [See full review](https://www.capterra.com/p/127434/Pointerpro/#Capterra___2705204) [View Reviews](https://www.capterra.com/p/127434/Pointerpro/reviews/) Not enough reviews ## User interface [Pointerpro](https://www.capterra.com/p/127434/Pointerpro/) 4.64 (272) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) 4.63 (1,627) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Pointerpro Top features 37/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/127434/Pointerpro/#features) UmfrageOnline 15/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/201674/Enquetes-Maken/#features) ### Recognition Pointerpro is recognized as a top-rated tool in 3 Capterra Shortlist reports UmfrageOnline is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Pointerpro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos UmfrageOnline Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Pointerpro - By Pointerpro - Located in Belgium - Founded in 2011 UmfrageOnline - By enuvo GmbH - Located in Switzerland - Founded in ## Popular Comparisons [Pointerpro](https://www.capterra.com/p/127434/Pointerpro/)[4.64 (272)](https://www.capterra.com/p/127434/Pointerpro/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,433)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $69/month Price $0 4.5 Features 4.4 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/127434-176571/Pointerpro-vs-Google-Forms) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,627)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 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full comparison](https://www.capterra.com/compare/201674-253516/Enquetes-Maken-vs-SurveyMonkey) [Pointerpro](https://www.capterra.com/p/127434/Pointerpro/)[4.64 (272)](https://www.capterra.com/p/127434/Pointerpro/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) $69/month Price $39/month 4.5 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127434-137289/Pointerpro-vs-Typeform) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,627)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,886)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $35/month Price $39/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158456-201674/JotForm-4-0-vs-Enquetes-Maken) 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4.5 Features 4.3 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/127434-187765/Pointerpro-vs-AidaForm) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,627)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) $35/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/201674-246649/Enquetes-Maken-vs-Microsoft-Forms)