Finale Inventory vs RFgen: Which is a better fit?

The basic reporting is good but the ability to customize existing reports or create your own is excellent. Most importantly, their level of customer service is absolutely top notch.

Mind you, I copy the data set once and then just have to paste it into 4 different screens, but it's annoying and if I get distracted, I might easily forget a step.

SENSITIVE CONTENT] was wonderful to work with as I was testing the software and into implementation. The team is all very responsive and super helpful.

Everybody in the organization that touched it, hated it... and eventually I decided to abandon it and start my search over. After looking at an endless amount of options a friend recommended Finale.

Ken K

VP

Overall we are very happy with Finale Inventory. The sotware does what it need to and the customer service team is outstanding.

My only regret is that we didn't convert earlier.

Customer service is extremely responsive and superb. We recently asked for a report that we needed for stock takes - on a Sunday night.

I can't tell you how many late nights were spent at the warehouse counting inventory. Once Finale was implemented those late nights were no more.

Nancy N

Sr. MIS Specialist/Business Analyst

Fanatastic integration and "screen scraping" capabIlities, fairly easy to navigate and program. Fun to write scanning functions for users.

We used to take manufacturing orders and have them completed, held on the floor until a planner could go around and pick them up, and then complete the orders. Highly inefficient and lost costs.

Eduardo E

Corporate Procurement

RFgen has helped to speed up our warehouse transactions, also it has helped to reduce differences between system and real. End users are pleased with the ease of use and how intuitive it is.

Nancy N

Sr. MIS Specialist/Business Analyst

The only downfall we have with this software is that our initial custom programs have no documentation whatsoever.

Developing and deploying an application to handheld has never been this easy. Customer support is also very reliable and easy to contact.

This is logistically a hard endeavor because our handhelds are all over our branches in the US.

Quick configuration and excellent reliability.

Data stored includes problem, solution, etc. We also use it to interface to our WMS by the materials team to order and track delivery of stock and supplies used on the production floor.