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MuniBilling vs EEM Suite: Which is a better fit?

Updated on March 12th, 2023
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Summary
Features in Utility Billing
20
Best performer
37
  • Customer Management
  • Electronic Payments
  • Mobile Access
12
37
User satisfaction
4.7
User reviews54
Ease of use
4.7
Functionality
4.5
Value for money
4.8
Customer support
4.9
4.6
User reviews11
Ease of use
4.6
Functionality
4.6
Value for money
4.6
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Cities and private companies that bill for recurring usage, metered and flat rate.

Energy Hippo specializes in large campus environments such as local governments, airports, large corporations, and higher education.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
127462
4 screenshots
No screenshots provided by vendor

MuniBilling

Top Features
20/37
  • Accounting
  • Activity Dashboard
  • Automatic Backup
  • Commenting/Notes
  • Contact Database
  • Customizable Templates
  • Document Management
  • Forecasting
  • Historical Reporting
  • Payment Reminders
  • Printing Services Integration
  • Refund Management
  • Reporting & Statistics
  • Transaction History
  • Usage Tracking/Analytics
  • User Management
  • Workflow Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Customer Management
  • Electronic Payments
  • For Electricity
  • For Natural Gas
  • For Trash
  • For Water
  • Meter Data Management
  • Metered Billing
  • Mobile Access
  • Non-Metered Billing
  • Online Payments
  • Payment Collection
  • Penalty/Cut-Off Processing
  • Rate Management
  • Recurring/Subscription Billing
  • Self Service Portal
  • Third-Party Integrations
  • Work Order Management
See All features
Hide Utility Billing Software Features -

EEM Suite

12/37
Show Utility Billing Software Features +

MuniBilling

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EEM Suite

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MuniBilling
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
EEM Suite
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MuniBilling
  • By Crestline Software
  • Located in United States
  • Founded in 2012
EEM Suite
  • By Energy Hippo
  • Located in United States
  • Founded in 2003
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