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Gyms, fitness centers, and clubs of any size looking for the best customer service, ease of use, and value.
Trusted by over 220,000 beauty & wellness businesses & professionals. From powerful online bookings to secure payments, Vagaro handles your business so you can focus more on what you love.
The reliability is great, features are great, customer service that supports the program is A.
I miss having a more thorough mobile app that offered some gym challenges and synchronized with members wearables.
All the knowledge they willingly gave me to help me run my gym to the best of my ability was a bonus. I have NEVER and I mean NEVER come across a company with this level of Customer Support.
Took to long to go to the next page. Sometimes it would kick me off for no reason and I would have to restart it.
The most incredible thing about the software was the ease of use. I have used many programs before but this is the best.
If I am away from the office and there is a problem I can easily access the system to assist my employees.
We love the way it is so easy to use and easy to learn. The reports are simple and can be downloaded in formats that are compatible with most software programs.
It seemed high for the features that were offered. Lower the price and then you got yourself a steal.
My Clients also appreciate how user friendly it is, and I couldn't agree more. When i have an issue they help me fix it expeditiously Thank you for creating such a well put together software.
They refuse to allow me to have access to my account for the service for November that I paid for. They also refuse to refund the charge from the same day my account was canceled.
I love the mobile version. Clients love it too, the txt reminders are super handy, and booking on line is easy as well for them.
I he worst thing I have experienced is that about 20% of my clients Emails come up as duplicate email and it deletes the email from my client page.
Super easy and on the go with the app on phone. When transferring accounts , reps were very helpful with getting all information and calendar moved over successfully.
They put it off by sending me an email, saying that vagaro is not able to compensate me for the lost money.
Pretty fantastic for a startup and about a third of the cost of Mind Body. Also, if you have any sort of computer/mobile skills, you can figure it out just fine.
Poor customer service with and attitude. Difficult to use for for more then 1-2 people.
Chermaine C.: My name is Chermaine. I'm a small business owner. My business is Kemetic Aesthetics. We have about nine employees. We're in the health and fitness/yoga industry, and I would give it a three. Mind Body previously and Acuity Scheduling. And I chose Vagaro because it was a lot easier for clients to book appointments. So the reasons I chose Vagaro is it is a simpler system compared to other scheduling platforms that clients can book their appointments and is fairly reasonable. So a good value for the price versus Mind Body as they were increasing their rates. Basically all I had to do was download the software. I was able to export a lot of the data from other platforms that we're using, like the client data. And it's very easy to get it integrated with the website and also share it with clients, the link. So it wasn't a difficult process at all to get started. I would definitely say that it is a very easy to use, user-friendly software system that clients like booking appointments with. And also it's like a no frills, very simple. So if you were looking for more features, I would maybe not use Vagaro, but if you wanted something simple and that the clients really enjoy then that was a good value. Vagaro is good for that.
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