--- title: "Compare TOPdesk vs BOSSDesk 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare BOSSDesk and TOPdesk based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/127562-144825/TOPdesk-vs-BOSS-Solutions" page_type: "comparison" language: "en" --- # BOSSDesk vs TOPdesk Features and Cost Comparison Last updated August 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BOSSDeskTOPdesk2/4 selected [BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)[4.7 (145)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[4.4 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/) [## BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)[4.7 (145)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) Starting Price $29.00/month Value-for-Money 4.7 Functionality 4.4 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment HT Based on [145 reviews](#user-reviews) Positive 143 Neutral 2 Negative 0 [## TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[4.4 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/) Starting Price €61.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [111 reviews](#user-reviews) Positive 102 Neutral 8 Negative 1 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,024 reviews from help desk software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Activity Dashboard 4.0 Customizable Fields 5.0 Prioritization 4.5 Performance Metrics \-- Alerts/Escalation 4.6 61%Fit Not enough reviews Feature ratings Activity Dashboard \-- Customizable Fields 4.8 Prioritization 4.4 Performance Metrics \-- Alerts/Escalation 3.8 User satisfaction User satisfaction 4.7 User reviews[145](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.7 Customer support 4.8 User satisfaction 4.4 User reviews[111](https://www.capterra.com/p/127562/TOPdesk/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $29Per User, Per Month - Free version - Free trial Price starts from €61Per User, Per Month - Free version - Free trial Best for Best for BOSS helps government, education, finance , healthcare and any organization that is looking to implement intelligent Help Desk ticketing, Service Desk, Service Delivery and IT Service Management . Best for TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what – so you can stay ahead instead of just keeping up. ## User reviews Pros & cons HT Hayden T. Director of Information Security > "The product does exactly what we need it to do...comprehensive ticket management, IT asset management, change management,..." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___7036725) JM Joe M. IT Support Specialist II > "Too many times information and emails copied have to be copied as plain text losing all previous formatting of the..." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___7154140) KH Kyle H. Technical Support Specialist Supervisor > "The workflows allow us to automate a lot of processes when it comes to the tickets." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___7189315) Gibril B. ICT Help Desk > "If I had to point to one thing that would frustrate me the most about BOSSDesk, it would be the user interface." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___7189294) CN Chrys N. System Admin > "The workflow customization is a big plus we were able to adjust categories, priorities, and SLAs to match how our team..." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___7102416) CN Chrys N. System Admin > "Interface feels dated and advanced features take time to fully configure and reporting is limited ok" [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___7102416) CN Chrys N. System Admin > "The learning curve isn’t bad at all for day-to-day tasks, though some of the more advanced automation features took a bit..." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___7102416) AD Annette D. Service Desk Administrator > "I didn't stay longer enough to use the upgrade of this software." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___6586472) DC David C. Information Systems Manager > "The development team is continuously rolling out new features at a fantastic pace, and they even built a new API to assist..." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___6843412) WP Will P. CSS II > "Creating a ticket for the customer to use and to help with there IT needs, still seem a little difficult." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___6293887) CR Chris R. Service Desk Manager > "As an administrator of the system, BOSSDesk is feature rich, allowing advanced workflows and functions." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___7037184) GK Ganesh K. Project Manager > "Support provided by the vendor is not up to the mark and requires improvement." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___3213602) CH Cody H. Voice Engineer > "I like the ability to customize ticket dashboard views." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___7036629) JG Joedy G. Client Support Analyst > "There really is not anything I can think of I would point out as being a negative" [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___4217522) CN Chrys N. System Admin > "The ticketing system is straightforward and doesn’t feel overly complicated like some other ITSM tools I’ve tried." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___7102416) GK Ganesh K. Project Manager > "Moreover certain features are missing/needs improvement." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___3213602) CA Christy A. Help Desk Support Technician > "I am still finding and learning new features after 5 years of working with it on a daily basis." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___7189341) DD Dhanashree D. Technical Engineer > "The refresh problem is there." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___3214766) BS Bruno S. System Administrator > "We love the plasticity of the product, allowing us to custom tailor it to our needs." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___6587389) JP Joshua P. Help Desk Supervisor > "The support engineer had no way to recover this either." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___2869566) JP John P. Information Technology Specialist II > "Having worked with more than a handful of Helpdesk applications over my twenty years of IT work, this is one of the better..." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___7056259) JG Joedy G. Client Support Analyst > "There really is not anything I can think of I would point out as being a negative" [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___4217522) CD Cesar D. IT Manager > "The value is there if you are willing to put in the time to put it together." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___7056044) GK Ganesh K. Project Manager > "Support provided by the vendor is not up to the mark and requires improvement." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___3213602) SW Steve W. I.T. Director > "Makes communication with employees vastly better." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___7056047) JP Joshua P. Help Desk Supervisor > "The support engineer had no way to recover this either." [See full review](https://www.capterra.com/p/144825/BOSS-Solutions/#Capterra___2869566) [View Reviews](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) WB Will B. University Centre Deputy Director > "It allows for a great degree of detail and flexibility." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7100434) WB Will B. University Centre Deputy Director > "Handing over tickets, pressing save and send, forgetting to do it right, can feel anxiety..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7100434) DS David S. CTO > "Also the asset management module is awesome, fully customizable and API based. And although..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6080704) JK Joe K. Head of Technical Operations > "Back end can be a bit clunky and limited in terms of analytics." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6644915) Ryan P. Lead Designer > "Overall, I found it helpful in the day to day to cut down on otherwise menial stuff." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7096734) AV A. V. Apb > "The windows are changing, so you cannot use your printscreens anymore" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6507601) WB Will B. University Centre Deputy Director > "The more teams who get on board, the better it works!" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7100434) Ryan P. Lead Designer > "One thing that I think really holds it back is the pretty steep learning curve." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7096734) GbT Gábor T. IT Business Analyst > "Fast and simpleOn-demand version available, reducing TOCSeparated e-mail update sending and..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___4101429) PV Pieter V. Specialist Materials > "For assetmanagement is this platform not good enough." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6643362) RK Ron K. Application specialist > "Also the self service portal is very useful in the organisation to submit a request to the..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6080710) Jeroen V. IT and security consultant > "Can be expensive when using many operators." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6507592) PV Pieter V. Specialist Materials > "Simple to use, lot's of easy to use buttons to navigate." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6643362) MP Marly P. Applicatiebeheer > "Some of the modules are not very userfriendly" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6507620) RW Rene W. Service Manager > "Also if you contact the TOPdesk service desk there is a very quick response." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084545) JJ Jindi J. Functioneel beheerder > "Overly complex customization requires additional time and resources." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084784) JK Joe K. Head of Technical Operations > "Simple user interface and easy to implement with minimal prior knowledge." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6644915) ML Mark L. Service desk > "The look and feel of TOPdesk are not as up to date as their more modern competitors." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6111580) SV Stefan V. Application owner > "Self Service Portal works perfect for users" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6080759) JL John L. System Engineer > "reporting is a bit difficult at times and you don't always know what categories to include" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3816793) SD Sander D. Service Manager > "It's easy to use, very user friendly and to configure flows and design a self service portal." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084539) GbT Gábor T. IT Business Analyst > "The whole user journey and experience, comparing it to the big JIRA, just felt simple,..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___4101429) RK Ron K. Application specialist > "Creating and following requests works great." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6080710) VR Verified Reviewer IT-systemadministror > "It is difficult to set up the system the way you would like it to." [See full review](https://www.capterra.com/p/127562/TOPdesk/#GetApp___4935310) GbT Gábor T. IT Business Analyst > "Topdesk can offer you a simple, cost-efficient, on-demand ticketing tool." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___4101429) Wesley W. ICT Service & Support Engineer > "Integration with email is difficult between TOPdesk and the system administrator of our..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3413510) RW Rene W. Service Manager > "It is easy to make your own environement." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084545) SK Sandy K. Senior Manager > "There is a change management feature that seems underdeveloped and did not prove value-added..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3463391) JL John L. System Engineer > "Also the automatic importing of mails is a nice feature" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3816793) Giovanni Ficcadenti L. Guest Services Specialist > "Also, creating workflow-based email prompts consumes much time and delays work for a couple of..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___2764730) RW Rene W. Service Manager > "So easy to use and maintain." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084545) GR Gert R. Application controler > "API connection with other systems is not yet possible for all modules." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3011364) GbT Gábor T. IT Business Analyst > "The layout was very simple to handle, like an HTML based simple thing, too simple a bit." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___4101429) Giovanni Ficcadenti L. Guest Services Specialist > "The change process is confusing and requires regular guidance." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___2764730) JS Johan S. ICT Support medewerker > "Change Management is a nice product for automate processes for onboarding for new Employees en..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3552899) Giovanni Ficcadenti L. Guest Services Specialist > "It is pretty expensive." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___2764730) NP Nils P. IT Admin > "Probably the best-looking Ticket System on the market." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3596422) JK Joe K. Head of Technical Operations > "Back end can be a bit clunky and limited in terms of analytics." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6644915) Giovanni Ficcadenti L. Guest Services Specialist > "It enables you to automate emails speedily and easily." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___2764730) JJ Jindi J. Functioneel beheerder > "Overly complex customization requires additional time and resources." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084784) Giovanni Ficcadenti L. Guest Services Specialist > "It offers operation management and object management very effectively." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___2764730) ML Mark L. Service desk > "The look and feel of TOPdesk are not as up to date as their more modern competitors." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6111580) GR Gert R. Application controler > "Many modules which means that Topdesk can be widely used in the company" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3011364) Giovanni Ficcadenti L. Guest Services Specialist > "The change process is confusing and requires regular guidance." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___2764730) SK Sandy K. Senior Manager > "It is easy to use by employees." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3463391) SK Sandy K. Senior Manager > "There is a change management feature that seems underdeveloped and did not prove value-added..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3463391) [View Reviews](https://www.capterra.com/p/127562/TOPdesk/reviews/) ## User interface 4.66 (145) [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/) 4.39 (111) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important BOSSDesk Top features 34/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Summarization - AI Text Generation - Alerts/Escalation - API - Attachments/Screencasts - Automated response - Automated Responses - Automated Routing - Autonomous Task Execution - Autoresponders - Call Center Management - Chatbot - Collaboration Tools - Conversation Intelligence - CRM - Customer Database - Customizable Branding - Customizable Fields - Data Import/Export - Data Security - Email Management - Email Templates - Email to Case - Gamification - Generative AI - Inbox Management - Interaction Tracking - IVR - Key Performance Indicators - Knowledge Base Management - Language Detection - Live Chat - Macros/Templated Responses - Mobile Access - Mobile App - Mobile User Support - Multi-Channel Communication - Multiple Data Sources - Natural Language Interaction - Performance Metrics - Personalization - Predictive Analytics - Prioritization - Proactive Assistance - Queue Management - Real-Time Chat - Real-Time Monitoring [See all features](https://www.capterra.com/p/144825/BOSS-Solutions/#features) TOPdesk 24/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Summarization - AI Text Generation - Alerts/Escalation - API - Attachments/Screencasts - Automated response - Automated Responses - Automated Routing - Autonomous Task Execution - Autoresponders - Call Center Management - Chatbot - Collaboration Tools - Conversation Intelligence - CRM - Customer Database - Customizable Branding - Customizable Fields - Data Import/Export - Data Security - Email Management - Email Templates - Email to Case - Gamification - Generative AI - Inbox Management - Interaction Tracking - IVR - Key Performance Indicators - Knowledge Base Management - Language Detection - Live Chat - Macros/Templated Responses - Mobile Access - Mobile App - Mobile User Support - Multi-Channel Communication - Multiple Data Sources - Natural Language Interaction - Performance Metrics - Personalization - Predictive Analytics - Prioritization - Proactive Assistance - Queue Management - Real-Time Chat - Real-Time Monitoring [See all features](https://www.capterra.com/p/127562/TOPdesk/#features) ### Recognition BOSSDesk Best Value Service Desk Software (2026)  Best Value Service Desk Software (2024)  No recognitions have been awarded to TOPdesk ### Deployment & support BOSSDesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TOPdesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BOSSDesk - By BOSS Solutions - Located in United States - Founded in 1997 TOPdesk - By TOPdesk - Located in Netherlands - Founded in 1993 ## Popular Comparisons [BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)[4.66 (145)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,090)](https://www.capterra.com/p/164283/Zendesk/reviews/) $29/month Price $115/month 4.4 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/144825-164283/BOSS-Solutions-vs-Zendesk) [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[4.39 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.55 (797)](https://www.capterra.com/p/132997/Freshservice/reviews/) €61/month Price $19/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127562-132997/TOPdesk-vs-Freshservice) [BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)[4.66 (145)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,473)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $29/month Price $19/month 4.4 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124981-144825/Freshdesk-vs-BOSS-Solutions) [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[4.39 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/) vs [Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) €61/month Price R$35/month 4.3 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/127562-202528/TOPdesk-vs-Milvus) [BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)[4.66 (145)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.55 (797)](https://www.capterra.com/p/132997/Freshservice/reviews/) $29/month Price $19/month 4.4 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-144825/Freshservice-vs-BOSS-Solutions) [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[4.39 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) €61/month Price $15/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-127562/LiveAgent-vs-TOPdesk) [BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)[4.66 (145)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) vs [Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) $29/month Price R$35/month 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/144825-202528/BOSS-Solutions-vs-Milvus) [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[4.39 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/) vs [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.46 (776)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) €61/month Price $20/month 4.3 Features 4.5 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/127562-227102/TOPdesk-vs-JIRA-Service-Management) [BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)[4.66 (145)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $29/month Price $15/month 4.4 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-144825/LiveAgent-vs-BOSS-Solutions) [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[4.39 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,090)](https://www.capterra.com/p/164283/Zendesk/reviews/) €61/month Price $115/month 4.3 Features 4.4 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/127562-164283/TOPdesk-vs-Zendesk) [BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)[4.66 (145)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) vs [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.46 (776)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) $29/month Price $20/month 4.4 Features 4.5 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144825-227102/BOSS-Solutions-vs-JIRA-Service-Management) [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[4.39 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/) vs [SysAid](https://www.capterra.com/p/107225/SysAid/)[4.54 (522)](https://www.capterra.com/p/107225/SysAid/reviews/) €61/month Price $89/month 4.3 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/107225-127562/SysAid-vs-TOPdesk)