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MercuryGate vs Samsara: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 1,583 reviews from Transportation Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Real-Time Monitoring
NA
Billing & Invoicing
5.0
Dispatch Management
4.5
Shipment Tracking
4.5
Order Management
4.0
% Fit
Missing features
Feature ratings
Real-Time Monitoring
4.6
Billing & Invoicing
NA
Dispatch Management
4.3
Shipment Tracking
4.4
Order Management
NA
User satisfaction
3.2
User reviews16
Ease of use
2.8
Functionality
3.4
Value for money
2.9
Customer support
2.6
4.4
User reviews706
Ease of use
4.4
Functionality
4.3
Value for money
4.2
Customer support
4.1
Price starts from
--
Not provided by vendor
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

The most successful international shippers in retail, manufacturing and bulk distribution verticals and top third-party logistics providers, freight forwarders, and freight brokers.

Samsara is a proud technology partner to the largest and most complex operations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and government.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Katherine T
President
5.0

Kathy: My name's Kathy. I am the owner operator of KT Ventures. We are an environmental kitchen solution company. I would rate Samsara with a five. Before we used Samsara, we were using another product, and I can't remember the name of it. Was very limited in its application. I had a lot of trouble connecting. One of the other franchise owners in a conversation mentioned Samsara and I gave it a try, and have been really happy since then. I started using Samsara on a personal recommendation, but before I just pulled the trigger, I also researched them online and they seemed to get great reviews, very robust. The product had what I needed for my business. So, getting started with Samsara was really easy. I placed the order, the product came. Fortunately, my son is involved in the business and he and my husband are pretty good with mechanical, so getting it loaded, getting it installed in the vehicle was not a problem at all. We've since bought other vehicles and had to transfer the product, and that's been easy as well. I would definitely recommend Samsara. I can get on it whenever I need to. My business operates 24/7, so it's really important for me at two o'clock in the morning to know where my vehicles are. There is great tutorials, there is great customer support, if I have any questions. My rep contacts me all the time to see if I need anything else, if I need additional equipment, if I need any tutorials or training. Like I said, the best thing about it is the fact that I log in and everything is there and it's very, very user-friendly. So I would definitely recommend it whether you have two cars or 10.

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User interface
No videos provided by vendor
167543 video thumbnail}
1 Video
127795
5 screenshots
167543
5 screenshots

MercuryGate

11/38
  • Activity Dashboard
  • Activity Tracking
  • Automated Scheduling
  • Communication Management
  • Compliance Management
  • Customizable Reports
  • Delivery Tracking
  • Document Management
  • EDI
  • Employee Management
  • Geographic Maps
  • Inventory Management
  • Location Tracking
  • Mobile App
  • Order Tracking
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Reporting/Analytics
  • Route Optimization
  • Self Service Portal
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Third-Party Integrations
  • Work Order Management
  • Accounting
  • Billing & Invoicing
  • Carrier Management
  • Customer Management
  • Dispatch Management
  • Fleet Management
  • Live Driver Tracking
  • Order Management
  • Routing
  • Scheduling
  • Shipment Tracking
See All features
Hide Transportation Management Software Features -

Samsara

Top Features
25/38
Show Transportation Management Software Features +
MercuryGate
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Samsara
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MercuryGate
  • By MercuryGate International
  • Located in United States
  • Founded in 2000
Samsara
  • By Samsara
  • Located in United States
  • Founded in 2015
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