Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
The most successful international shippers in retail, manufacturing and bulk distribution verticals and top third-party logistics providers, freight forwarders, and freight brokers.
Samsara is a proud technology partner to the largest and most complex operations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and government.
MercuryGate is a great system for people with shipment and freight needs. The Free Trial gave me a chance to check things out first.
Lack of accountability when MG goes down (5x in 1 year) with very vague root causes provided. Look and feel is terrible, new visual does not work properly - requests to fix required billable time.
Variety of import/export options. Ability to see underlying XML within TMS was helpful for developing "out of box" solution.
If on a shared server, no access to lower level configuration, you must pay to have developed/implemented. SSO option is insecure and does not support modern authentication.
Wonderful, highly productive, save cost and time.
No working integration with financial software. Paid services function poorly (such as P44 integration).
This product is made for handling various modes. It is easy to use and companies can continue to extend its use and gain more value.
Horrible customer service. Never respond and nickel and dime you for everything you need.
We have had an excellent experience with our assigned representatives and appreciate the constant (automatic!) software updates and Samsara's dedication to meeting DOT compliance as it changes.
The customer service is bad, they charge you even if they send you the incorrect equipment then refused to credit you account.
Our experience with Samsara has been very positive. The customer service has been extremely responsive when I've had a question or concern to help me resolve the issue.
Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features.
It also helps to keep an eye on the efficiency of my dispatching team and ensure that we are doing the best that we can as a company. I appreciate this service more than I can put into words.
This is the worst company on the earth!!!! Keep away.
The most useful feature is instant notifications by email or text when an alarm is triggered. GPS location displays are great, and access to video clips is outstanding.
Also could not post a route larger than 20 stops, that is the limit built into Samsara, we can have routes with up to 30 stops in a day.
Kathy: My name's Kathy. I am the owner operator of KT Ventures. We are an environmental kitchen solution company. I would rate Samsara with a five. Before we used Samsara, we were using another product, and I can't remember the name of it. Was very limited in its application. I had a lot of trouble connecting. One of the other franchise owners in a conversation mentioned Samsara and I gave it a try, and have been really happy since then. I started using Samsara on a personal recommendation, but before I just pulled the trigger, I also researched them online and they seemed to get great reviews, very robust. The product had what I needed for my business. So, getting started with Samsara was really easy. I placed the order, the product came. Fortunately, my son is involved in the business and he and my husband are pretty good with mechanical, so getting it loaded, getting it installed in the vehicle was not a problem at all. We've since bought other vehicles and had to transfer the product, and that's been easy as well. I would definitely recommend Samsara. I can get on it whenever I need to. My business operates 24/7, so it's really important for me at two o'clock in the morning to know where my vehicles are. There is great tutorials, there is great customer support, if I have any questions. My rep contacts me all the time to see if I need anything else, if I need additional equipment, if I need any tutorials or training. Like I said, the best thing about it is the fact that I log in and everything is there and it's very, very user-friendly. So I would definitely recommend it whether you have two cars or 10.
MercuryGate
Samsara
Top FeaturesTalk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: