# Odoo Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Odoo Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Odoo Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/compare/127804-135618/GBMS-Warehouse-Management-Suite-vs-Odoo --- # Odoo Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 8, 2025 Written byMolly Burke Molly Burke Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights o... [See bio & all articles](https://www.capterra.com/resources/author/mburke/) Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Molly Burke](https://www.capterra.com/resources/author/mburke/) Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights on generative AI, social media, and other tech trends have been featured in The New York Times, Vogue, BBC, CNBC, Forbes, and the Financial Times, among other publications. Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Odoo Odoo Overview: ### Key takeaways Insights from verified Capterra reviews Odoo helps businesses manage inventory across warehouses with barcode scanning and real-time tracking. It’s most used by small firms in retail, consumer services, supply chain, and construction. Your team can benefit from Odoo’s modular design and its seamless integration with accounting tools. You might encounter occasional bugs and upgrade challenges. Recent updates include industry-specific modules and improved traceability. ### Our verdict Setup can be technical, and costs rise as you add apps and users. Some users say occasional bugs and slow support are drawbacks. But for firms that want deep customization and all-in-one operations, the flexibility outweighs the learning curve and other limitations. Overall rating Based on 1,291 user reviews Reviews sentiment Positive 83% Neutral 8% Negative 9% Pros & cons Highly adaptable modular system Accessible open-source customization Frequent bugs and unreliable fixes Complex payment and billing processes Starting price $31.1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Odoo alternatives The platform offers modular tools and deep customization, but alternatives may suit teams seeking simpler interfaces, faster onboarding, or pricing models better aligned with smaller or less technical teams. Highest Rated [4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135618/Odoo/alternatives/) ## Who uses Odoo ? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Highly adaptable modular system 89% positive reviews out of 65 Most reviewers find flexibility allows tailoring modules and workflows to specific business needs and rapid changes. Marek T CEO, 2 - 10 employees. "This flexibility allowed me to tailor Odoo to suit the specific requirements of my business." Frequent bugs and unreliable fixes 73% negative reviews out of 164 Most users comment bugs persist, support is slow, error messages lack clarity, and documentation is insufficient. Erica M Owner, 1 employee. "I would send error codes to their tech team, and every single time, the tech team said they couldn't do anything with the error code." Accessible open-source customization 93% positive reviews out of 54 Most users report open source enables cost savings, extensive community support, and flexible, secure modifications. Mohammad A Technical Support, 51 - 200 employees. "Odoo is open source and has a wide community of expertise and references and is stable in implementation smoothly by adding modules individually." Complex payment and billing processes 73% negative reviews out of 78 Most users report payment involves unexpected charges, limited integrations, costly support, and confusing subscription management. gordon N CEO, 11 - 50 employees. "Then they refused to refund what I already paid and I had to go to my credit card company to get my money back." Comprehensive business management platform 95% positive reviews out of 39 Most reviewers indicate ERP offers unified, scalable tools for automating diverse business operations affordably. Nishant T Sr analyst, 10,001+ employees. "Overall, Odoo offers flexible, modular ERP solution with strong integration and scalability." Challenging upgrades and versioning 73% negative reviews out of 52 Most reviewers describe updates and upgrades as time-consuming, disruptive, and often incompatible with customizations. Jhon S Developer, 2 - 10 employees. "Upgrading to new versions of Odoo can be time-consuming and may require technical expertise, which can be a challenge for some users" ## Odoo 's interface Its interface supports flexible task creation and tracking, with a modular layout that centralizes business functions. However, it can feel less intuitive, and onboarding may be challenging for teams new to integrated systems. 2+ Molly Burke If flexibility matters more than simplicity for your team, Odoo’s interface can be a good fit. Be ready to invest time upfront—setup and navigation take adjustment, but the payoff is a system that adapts to your processes. Ease of Use 4.0 (1,279) 4.0 Based on 1,279 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Molly Burke Odoo’s top-rated features help teams centralize client data, automate financial workflows, and unify project and website management. This saves time and reduces errors, making it easier to scale operations without juggling multiple tools. Features 4.2 (1,271) 4.2 Based on 1,271 reviews Highest rated are based on our proprietary review analysis from all published reviews. Odoo’s top scores reflect how it helps teams centralize contacts, automate billing, plan projects, manage websites, and conduct invoicing. Contact database 4.1 (82) 82 reviewers rated this feature Consolidate customer and vendor details in one place for easier management, simplifying customer relationship management (CRM) workflows, and keeping records updated for all business functions. Invoice creation 4.0 (87) 87 reviewers rated this feature Customize invoice templates, automate recurring billing, and link invoices to sales and accounting. These capabilities reduce manual entry, minimize errors, and speed up payment cycles. Project planning/scheduling 4.0 (48) 48 reviewers rated this feature Plan projects with interactive timelines. Assign tasks, set deadlines, and track progress visually to keep your team aligned and projects on schedule. Website management 3.9 (44) 44 reviewers rated this feature Build and maintain websites using drag-and-drop tools. Connect eCommerce and CRM modules for a unified online presence that supports sales and customer engagement. Online invoicing 3.9 (59) 59 reviewers rated this feature Send digital invoices, accept global payments, and automate reminders. This feature improves cash flow and reduces late payments by linking billing directly to customer records. Data security 2.5 (20) 20 reviewers rated this feature Limited safeguards and unclear protocols raise concerns about protecting sensitive business data. Fund accounting 2.7 (23) 23 reviewers rated this feature Managing restricted funds and compliance is difficult, especially for nonprofits and grant-based organizations. Multi-location management 2.9 (21) 21 reviewers rated this feature Managing inventory or operations across multiple sites is clunky and lacks real-time synchronization. Communication management 2.9 (20) 20 reviewers rated this feature Internal messaging tools seem underdeveloped and disconnected from core workflows. Calendar management 2.9 (35) 35 reviewers rated this feature Scheduling and calendar tools are seen as basic, with limited integration and customization options. Odoo Studio 0 reviewers rated this feature Design custom screens, automate actions, and build tailored workflows without writing code. AI-assisted data entry 0 reviewers rated this feature Reduce manual input with smart suggestions and predictive field completion. Webhooks and API access 0 reviewers rated this feature Connect Odoo to external systems and trigger real-time actions across platforms. Custom reporting 0 reviewers rated this feature Generate tailored reports using drag-and-drop tools and dynamic filters. Batch and wave picking automation 0 reviewers rated this feature Streamline grouping and description of transfers for faster fulfillment. Cross-company lots/serials 0 reviewers rated this feature Maintain full traceability of serial and lot numbers during inter-company transfers. Dispatch management system 0 reviewers rated this feature Organize delivery rounds and manage shipments with internal or third-party fleets. Flexible pull-to-push rules 0 reviewers rated this feature Trigger push rules only when needed, reducing unnecessary transfers and clutter. Valuation by lot/serial 0 reviewers rated this feature Assign separate valuations to each lot or serial number for precise cost tracking. All key features (376) Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager 33.33% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems 48.72% of 39 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 65.91% of 44 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system 70.37% of 27 reviewers that rated this feature as important or highly important Track money owed to a company's creditors/suppliers 42.86% of 21 reviewers that rated this feature as important or highly important Track outstanding invoices and the money owed from clients 31.58% of 19 reviewers that rated this feature as important or highly important Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) 0% of 0 reviewers... Dashboard to view the status of ongoing processes, identify current incidents and track past activities 78.79% of 33 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 50.00% of 6 reviewers that rated this feature as important or highly important Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more 50.00% of 2 reviewers that rated this feature as important or highly important Categorizes outstanding invoices based on the amount of time they have remained unpaid 33.33% of 3 reviewers that rated this feature as important or highly important Reduce manual input with smart suggestions and predictive field completion. 0 reviewers rated this feature System alerts about the need to escalate an issue or request 66.67% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 56.52% of 92 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 112.50% of 8 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle 33.33% of 3 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval 71.43% of 7 reviewers that rated this feature as important or highly important Route documents and other data through one or more stakeholders for review and approval 0% of 0 reviewers... Manage assets throughout their lifecycle to optimize profit 0% of 0 reviewers... Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle 100.00% of 1 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event 100.00% of 1 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws 100.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. 200.00% of 1 reviewers that rated this feature as important or highly important Generate rule-based quotes for clients automatically 0% of 0 reviewers... Tickets are automatically assigned to specific agents based on predefined rules 0% of 0 reviewers... Automatically create schedules based on business needs or employee availability and qualifications 0% of 0 reviewers... Setup and send recurring or automated bills 0% of 0 reviewers... Create and automatically send premade copy in response to customer messages 0% of 0 reviewers... Manage customer orders that cannot be filled immediately due to out-of-stock items 50.00% of 4 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements 43.18% of 44 reviewers that rated this feature as important or highly important A way to visually represent data via blocks the length of which correlates with the values they represent 0% of 0 reviewers... The ability to identify a barcode on or within an image or packaging 0% of 0 reviewers... Scan barcodes to ensure accurate pricing and label tracking 33.33% of 3 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags 33.33% of 3 reviewers that rated this feature as important or highly important Streamline grouping and description of transfers for faster fulfillment. 0 reviewers rated this feature Software's ability to perform similar action on multiple similar files simultaneously 0% of 0 reviewers... Record employee's benefit plans and selections throughout career progression 100.00% of 1 reviewers that rated this feature as important or highly important Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison 0% of 0 reviewers... Odoo offers a flexible and automated billing and invoicing system that supports multiple currencies, discounts, and professional invoice customization. Users think it streamlines financial processes, improves accuracy, and integrates with sales and CRM, though some want more localized report formats. 72.30% of 213 reviewers that rated this feature as important or highly important Gateway through which end users can view past bills and pay current invoices 0.00% of 2 reviewers that rated this feature as important or highly important Material list of manufacturing parts and associated costs 90.00% of 10 reviewers that rated this feature as important or highly important Create bills of materials 0% of 0 reviewers... Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure 25.00% of 4 reviewers that rated this feature as important or highly important Create budgets based on historical data and future projections 0% of 0 reviewers... An agreement between a business and an external supplier for the delivery of a set of products or services 0% of 0 reviewers... Scheduling and calendar tools are seen as basic, with limited integration and customization options. 35 reviewers rated this feature Synchronize with other calendars to view mutual availability and schedules 100.00% of 4 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks 50.00% of 2 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results 50.00% of 4 reviewers that rated this feature as important or highly important Allow customers to cancel their subscription remotely. 0.00% of 1 reviewers that rated this feature as important or highly important Determine and plan production capacity based on changing demands 0% of 0 reviewers... Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances 0% of 0 reviewers... Create and manage digital catalog of products/services with their details, specifications, and price 0.00% of 5 reviewers that rated this feature as important or highly important Track and monitor efficient handling of all changes/transitions 100.00% of 3 reviewers that rated this feature as important or highly important Issue payments to third parties via checks 0.00% of 2 reviewers that rated this feature as important or highly important Track the status of assets and whether they're checked in or out 0% of 0 reviewers... Manage contact details and communication with clients 75.00% of 12 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients 0% of 0 reviewers... Provides a channel for team members to share media files, communicate, and work together 50.00% of 30 reviewers that rated this feature as important or highly important A way to visually represent data where different categories of items are marked with different colors 0% of 0 reviewers... Leave comments and notes on documents for others to view 40.00% of 5 reviewers that rated this feature as important or highly important Internal messaging tools seem underdeveloped and disconnected from core workflows. 20 reviewers rated this feature Preview how the app will display on multiple device types and operating systems 0% of 0 reviewers... Manages compensation such as salary, bonus, and benefits processes, aligning with policies 150.00% of 2 reviewers that rated this feature as important or highly important Track the current status and completion of activities, tasks, goals or deliverables via progress indicators 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 85.71% of 7 reviewers that rated this feature as important or highly important Configure existing workflows to meet your organization's needs 100.00% of 1 reviewers that rated this feature as important or highly important Consolidate customer and vendor details in one place for easier management, simplifying customer relationship management (CRM) workflows, and keeping records updated for all business functions. 82 reviewers rated this feature Manage, organize, and store contact information 59.85% of 132 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving 66.67% of 12 reviewers that rated this feature as important or highly important Business model where clients pay their lawyer a fee only if the case is won/settled successfully 0% of 0 reviewers... Create, edit, and revise contracts/written agreements 0% of 0 reviewers... Track, store, and access client contracts or licenses 0.00% of 1 reviewers that rated this feature as important or highly important Process to track, record, and analyze expenses that occurred over the entire duration of a given project 100.00% of 1 reviewers that rated this feature as important or highly important Forecast of the expenses necessary for project completion 33.33% of 3 reviewers that rated this feature as important or highly important Accept and process credit card transactions 28.57% of 7 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 51.79% of 56 reviewers that rated this feature as important or highly important Maintain full traceability of serial and lot numbers during inter-company transfers. 0 reviewers rated this feature Development of custom software, web apps, mobile apps, etc. 0% of 0 reviewers... Generate tailored reports using drag-and-drop tools and dynamic filters. 0 reviewers rated this feature A collection of customer information such as contact details, demographics, previous interactions, etc. 40.00% of 5 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships 0% of 0 reviewers... Process of dividing customers into groups based on common characteristics 0% of 0 reviewers... Add customized logos and colors to align with company branding 70.83% of 24 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases 54.29% of 35 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information 0% of 0 reviewers... Invoices that can be tailored according to company's branding, payment terms and personalized information 40.00% of 5 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 35.71% of 14 reviewers that rated this feature as important or highly important Automatically retrieve and pull information from documents, websites, images, data sets, and other sources 0.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications 58.76% of 97 reviewers that rated this feature as important or highly important Conceptual model of how data items relate to each other 0% of 0 reviewers... Limited safeguards and unclear protocols raise concerns about protecting sensitive business data. 20 reviewers rated this feature Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 0% of 0 reviewers... Graphical representation of data 0% of 0 reviewers... Detect and remove errors 100.00% of 4 reviewers that rated this feature as important or highly important Manage order deliveries until they are received by the customers 0% of 0 reviewers... Track item deliveries through dispatch notifications, status and location tracking, and ETA updates 0% of 0 reviewers... Forecast customer demand using historical insights and simulations 0% of 0 reviewers... Manage the processes involved when making the application ready for use 100.00% of 1 reviewers that rated this feature as important or highly important Collaborate on creating a product by sharing and adjusting designs through a shared portal 42.86% of 21 reviewers that rated this feature as important or highly important Electronic signing method that validates the authenticity and integrity of a digital document 63.64% of 11 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions 0.00% of 1 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed 0.00% of 2 reviewers that rated this feature as important or highly important Organize delivery rounds and manage shipments with internal or third-party fleets. 0 reviewers rated this feature Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. 0.00% of 1 reviewers that rated this feature as important or highly important Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 40.00% of 20 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 71.43% of 7 reviewers that rated this feature as important or highly important Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file 0% of 0 reviewers... Assemble applications and processes by dragging over and arranging pre-built components 54.55% of 22 reviewers that rated this feature as important or highly important Receive an automatic notification when the exact same payment is about to be initiated for the second time 50.00% of 2 reviewers that rated this feature as important or highly important Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products 50.00% of 14 reviewers that rated this feature as important or highly important Transfer of data from one computer system to another 0% of 0 reviewers... Electronically collect payments for goods or services 38.46% of 13 reviewers that rated this feature as important or highly important Digitally sign online documents 50.00% of 18 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps 68.18% of 44 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns 100.00% of 2 reviewers that rated this feature as important or highly important Pre-made examples and templates for emails 0.00% of 2 reviewers that rated this feature as important or highly important Track delivered, received, and opened emails 0% of 0 reviewers... Electronic storage of staff/employee contact information and job status in a centralized repository 65.52% of 29 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks 60.00% of 10 reviewers that rated this feature as important or highly important Manage the enrollment and onboarding of all new members and accepted applications 0.00% of 1 reviewers that rated this feature as important or highly important Helps users manage the maintenance of assets; offers reporting to identify areas for improvement 0.00% of 1 reviewers that rated this feature as important or highly important Manage procedures that ensure organizational equipment remains in working condition 0% of 0 reviewers... Track the location of specific equipment at all times 0% of 0 reviewers... Plan an event's time and location 83.33% of 6 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred 50.00% of 12 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service 0.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more 25.00% of 4 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization 63.29% of 79 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization 65.45% of 110 reviewers that rated this feature as important or highly important Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history 100.00% of 1 reviewers that rated this feature as important or highly important Trigger push rules only when needed, reducing unnecessary transfers and clutter. 0 reviewers rated this feature Follows the movement of a food product and its ingredients through all steps in the supply chain 0% of 0 reviewers... Intended to be used by insurers 0.00% of 1 reviewers that rated this feature as important or highly important Operate/access software on iPad Devices 0% of 0 reviewers... Software for metal fabrication 0% of 0 reviewers... Serves restaurants 0% of 0 reviewers... For Retail Stores 66.67% of 3 reviewers that rated this feature as important or highly important Designed for small businesses 50.00% of 6 reviewers that rated this feature as important or highly important Primarily serving startup companies 50.00% of 2 reviewers that rated this feature as important or highly important Form predictions based on past and present data/trends 100.00% of 5 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location 0.00% of 1 reviewers that rated this feature as important or highly important Monitor fuel consumption and optimize fuel usage 0.00% of 2 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database 0.00% of 1 reviewers that rated this feature as important or highly important Managing restricted funds and compliance is difficult, especially for nonprofits and grant-based organizations. 23 reviewers rated this feature Games or game-like elements to track progress and reward accomplishments 0% of 0 reviewers... Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies 150.00% of 2 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions 66.25% of 80 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus 0.00% of 2 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual 0.00% of 1 reviewers that rated this feature as important or highly important A visual way of interacting with an application or operating system using items such as windows, icons, and menus 33.33% of 3 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time 0% of 0 reviewers... Business model that charges based on the amount of time spent on an hourly basis 0% of 0 reviewers... Automates core HR functions such as talent management, employee evaluation and learning management 65.38% of 26 reviewers that rated this feature as important or highly important Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects 0% of 0 reviewers... Management of inbound and outbound shipments in the context of international trade 0% of 0 reviewers... A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time 70.13% of 77 reviewers that rated this feature as important or highly important Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) 69.23% of 13 reviewers that rated this feature as important or highly important An application for source code editing, compiling, and debugging 80.00% of 5 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts 41.18% of 17 reviewers that rated this feature as important or highly important Incorporation of a chat or messaging system within an organization's internal communication infrastructure 0.00% of 1 reviewers that rated this feature as important or highly important Cross-checking financial records with physical inventory counts and records 0.00% of 1 reviewers that rated this feature as important or highly important Monitor product stock levels 56.86% of 51 reviewers that rated this feature as important or highly important It helps you track inventory levels, manage stock across locations, and forecast replenishment needs. Reviewers indicate it is intuitive, supports complex workflows, and integrates with fulfillment centers, but some say setup can be complex for small quantities or large inventories. 69.39% of 196 reviewers that rated this feature as important or highly important Maintain and control the stock level of inventory 70.83% of 24 reviewers that rated this feature as important or highly important Track stock count levels to manage product reordering 75.00% of 4 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items 71.88% of 64 reviewers that rated this feature as important or highly important Customize invoice templates, automate recurring billing, and link invoices to sales and accounting. These capabilities reduce manual entry, minimize errors, and speed up payment cycles. 87 reviewers rated this feature Store and view prior invoices for each account/client 55.00% of 20 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes 100.00% of 1 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made 62.07% of 58 reviewers that rated this feature as important or highly important Identify and respond to unexpected problems or failures (ie. "negative events") 0.00% of 1 reviewers that rated this feature as important or highly important Collect, organize, and track inventory/product data including item numbers, descriptions, etc. 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks 100.00% of 1 reviewers that rated this feature as important or highly important Visualization tool to organize and optimize tasks and track their status at every stage of workflow 100.00% of 6 reviewers that rated this feature as important or highly important Group and package individual but related items as one package set 0% of 0 reviewers... Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support 50.00% of 2 reviewers that rated this feature as important or highly important Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills 0.00% of 2 reviewers that rated this feature as important or highly important Create landing pages or online forms designed to capture new leads and prospects 57.69% of 26 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers 56.10% of 41 reviewers that rated this feature as important or highly important Route and distribute your leads to third party buyers 0% of 0 reviewers... Manage the process of attracting and converting business prospects into leads 33.33% of 3 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process 62.50% of 88 reviewers that rated this feature as important or highly important Score a lead on their quality or likelihood to buy based on certain behaviors 0.00% of 1 reviewers that rated this feature as important or highly important Divide leads into buckets based on predefined criteria and routing rules 0% of 0 reviewers... Facilitate training materials that help employees grow and progress in their positions 0% of 0 reviewers... Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance 0% of 0 reviewers... Ability to chat online in real time 0% of 0 reviewers... Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases 0% of 0 reviewers... Manage, maintain and track the performance of assets and equipment 66.67% of 3 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 100.00% of 2 reviewers that rated this feature as important or highly important Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations 0% of 0 reviewers... Supports the effective planning of manufacturing production based on materials, labor, and machinery. 60.00% of 5 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions 61.54% of 13 reviewers that rated this feature as important or highly important Material requirements planning software manages the scheduling and inventory control for manufacturers. 0% of 0 reviewers... Monitor task progress and planned accomplishments to better manage project status 0% of 0 reviewers... Access software remotely via mobile devices 56.94% of 72 reviewers that rated this feature as important or highly important Access the system via a mobile application 50.00% of 2 reviewers that rated this feature as important or highly important Development of applications for mobile devices 0% of 0 reviewers... Clients can submit payments via mobile devices 50.00% of 2 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user 0% of 0 reviewers... Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. 80.00% of 5 reviewers that rated this feature as important or highly important Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels 0% of 0 reviewers... Manage and handle various international currencies 0% of 0 reviewers... Manage and support multiple languages 0.00% of 2 reviewers that rated this feature as important or highly important Manage and support multiple locations 59.09% of 22 reviewers that rated this feature as important or highly important Managing inventory or operations across multiple sites is clunky and lacks real-time synchronization. 21 reviewers rated this feature Manage multiple teams and operations from a central location 0% of 0 reviewers... Process payments via multiple modes directly through the application 0% of 0 reviewers... Ability to handle several projects simultaneously 54.55% of 22 reviewers that rated this feature as important or highly important Create and update newsletter content to increase engagement 0% of 0 reviewers... Design custom screens, automate actions, and build tailored workflows without writing code. 0 reviewers rated this feature Send digital invoices, accept global payments, and automate reminders. This feature improves cash flow and reduces late payments by linking billing directly to customer records. 59 reviewers rated this feature Accept and process online payment transactions 33.33% of 6 reviewers that rated this feature as important or highly important Includes functionalities for creating custom eCommerce websites 50.00% of 2 reviewers that rated this feature as important or highly important Track all opportunities for potential sales and convert them into recurring revenue 75.00% of 4 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products 120.00% of 10 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases 63.16% of 95 reviewers that rated this feature as important or highly important Send / receive, process, and execute orders 0% of 0 reviewers... Track orders throughout the fulfillment process 0% of 0 reviewers... Accept, record, and reconcile financial transactions 54.10% of 61 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently 68.00% of 25 reviewers that rated this feature as important or highly important Level of completion within a task 0% of 0 reviewers... Organize and manage the accomplishments and development of employees or performance of applications or systems 0% of 0 reviewers... A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0.00% of 1 reviewers that rated this feature as important or highly important Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. 54.55% of 11 reviewers that rated this feature as important or highly important Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. 0% of 0 reviewers... Accept and process customer payments for products or services using hardware and software 52.63% of 19 reviewers that rated this feature as important or highly important Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk 100.00% of 1 reviewers that rated this feature as important or highly important Pre-defined templates within a library for common cases such as contracts, websites, emails, and more 0.00% of 1 reviewers that rated this feature as important or highly important Predict future data based on historical data sets 0% of 0 reviewers... Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms 0% of 0 reviewers... Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements 100.00% of 6 reviewers that rated this feature as important or highly important Preview materials before finalizing projects 20.00% of 5 reviewers that rated this feature as important or highly important Calculate rule-based prices for a product/service 0% of 0 reviewers... Calculate rule-based prices for a product/service 100.00% of 1 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers 75.00% of 4 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency 66.67% of 3 reviewers that rated this feature as important or highly important Organize and manage all processes/procedures involved in purchasing goods and/or services 0% of 0 reviewers... Present a catalog of inventory that customers can view 0.00% of 1 reviewers that rated this feature as important or highly important Customize the specifications of a finished product to meet the particular needs of a customer 0% of 0 reviewers... Capture, organize and track product-specific data and information in a centralized location 0% of 0 reviewers... Ability to link barcodes or serial numbers with specific items for identification 44.44% of 9 reviewers that rated this feature as important or highly important Manage the end-to-end production process for manufacturing operations 71.43% of 7 reviewers that rated this feature as important or highly important Plan and schedule the use of production resources 0% of 0 reviewers... Track the production of materials and items over certain periods or seasons 0% of 0 reviewers... Manage and track financials on a project-to-project basis 0% of 0 reviewers... Business model that bills clients an amount based on the project/task/job performed 0.00% of 1 reviewers that rated this feature as important or highly important The process of estimating and tracking the expenses incurred for a specific project 0% of 0 reviewers... Plan and coordinate all the resources, costs and time needed to execute assignments 50.00% of 20 reviewers that rated this feature as important or highly important Organize and schedule projects 44.44% of 9 reviewers that rated this feature as important or highly important Plan projects with interactive timelines. Assign tasks, set deadlines, and track progress visually to keep your team aligned and projects on schedule. 48 reviewers rated this feature Identifying critical tasks that make up a project and assigning start and end dates for each 0% of 0 reviewers... Measure time to completion or hours worked for projects 200.00% of 1 reviewers that rated this feature as important or highly important Create, manage, or update project workflows. 0% of 0 reviewers... Estimate or forecast of a future scenario based on the study of present trends 0% of 0 reviewers... Design, communicate, and distribute incentives to perform a specific action 0% of 0 reviewers... Create, send, and track purchase orders and their statuses 64.71% of 102 reviewers that rated this feature as important or highly important Aligns purchase orders with incoming invoices and receiving reports 50.00% of 2 reviewers that rated this feature as important or highly important Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity 75.00% of 4 reviewers that rated this feature as important or highly important Ensure that quality requirements and standards are met across production processes 120.00% of 5 reviewers that rated this feature as important or highly important Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. 0% of 0 reviewers... Generate quotes or estimates for customers 89.66% of 29 reviewers that rated this feature as important or highly important Preview and make real-time changes in the web content 66.67% of 6 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time 0% of 0 reviewers... Receive data and information in real time 81.25% of 64 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks 100.00% of 1 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs 0.00% of 1 reviewers that rated this feature as important or highly important Active reporting of data and metrics 0% of 0 reviewers... Receive system updates as soon as any changes are made 0.00% of 2 reviewers that rated this feature as important or highly important Upload, track, and submit receipts in a central database 0% of 0 reviewers... Manage all receiving processes within a warehouse 100.00% of 3 reviewers that rated this feature as important or highly important Tools to find, assess, and hire suitable candidates for a job within an organization 50.00% of 2 reviewers that rated this feature as important or highly important Generate recurring invoices 0% of 0 reviewers... Managing orders that a customer purchases repeatedly and regularly 50.00% of 4 reviewers that rated this feature as important or highly important Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) 0% of 0 reviewers... Automated process of charging customers at regular intervals for repeated access or use of a product or service 0.00% of 1 reviewers that rated this feature as important or highly important Log and store the source of contacts/leads 0% of 0 reviewers... Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. 87.50% of 8 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 66.67% of 3 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling 0% of 0 reviewers... Purchase and replenish product stock based on inventory levels and needs 0.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 71.67% of 60 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 50.60% of 83 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation 66.67% of 24 reviewers that rated this feature as important or highly important Enables creation, management, and tracking of product requirements & features during product production/development 0% of 0 reviewers... Review, approve and cancel requests for goods/services to be purchased 100.00% of 1 reviewers that rated this feature as important or highly important Process of planning, scheduling and executing the optimal and effective use of human capital across projects 0% of 0 reviewers... Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants 0.00% of 1 reviewers that rated this feature as important or highly important Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process 0% of 0 reviewers... For retailers 0.00% of 1 reviewers that rated this feature as important or highly important Track and facilitate returns of products sold 66.67% of 9 reviewers that rated this feature as important or highly important Monitor sales and make necessary adjustment in order to increase demand and revenue 0% of 0 reviewers... An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. 0% of 0 reviewers... Plan daily routes to optimize employee scheduling and provide directions 0% of 0 reviewers... Identify and assess hazards to ensure the well-being of employees, assets, and the environment 0% of 0 reviewers... Oversee various functions of the organization while balancing and optimizing supply and demand 0% of 0 reviewers... Define, track, and/or automate sales activities and sales processes 0.00% of 1 reviewers that rated this feature as important or highly important Automate processes to manage leads, contacts, opportunities and sales activities 0% of 0 reviewers... Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. 0% of 0 reviewers... An order generated by a seller to a customer, containing details about products or services 0% of 0 reviewers... With this capability, you can easily organize, track, and manage leads through a clear CRM layout and Kanban view. Reviewers appreciate its integration with other modules, ease of use, and automation, though some mention the need for better out-of-the-box reports. 62.77% of 94 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies 66.67% of 18 reviewers that rated this feature as important or highly important Calculation of consumption tax imposed on the sale of goods/services 0% of 0 reviewers... Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. 0% of 0 reviewers... Plan availability and assign specific time slots for tasks and resources 63.16% of 19 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 54.55% of 11 reviewers that rated this feature as important or highly important Group leads or contacts based on their specific characteristics 50.00% of 2 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 60.00% of 5 reviewers that rated this feature as important or highly important An agreement between a buyer and a seller for the sale and delivery of goods or services 0% of 0 reviewers... Optimize and manage the search engine optimization efforts for a website or digital content 0.00% of 2 reviewers that rated this feature as important or highly important Track and assign specific serial numbers to products 100.00% of 1 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets 66.67% of 3 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers 33.33% of 3 reviewers that rated this feature as important or highly important Checkout of online store 81.25% of 16 reviewers that rated this feature as important or highly important Track and manage sick leave time 0.00% of 1 reviewers that rated this feature as important or highly important Internal and external product tracking codes 33.33% of 3 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. 33.33% of 15 reviewers that rated this feature as important or highly important Market event via social media tools 0% of 0 reviewers... Development of software programs 0% of 0 reviewers... Tracks every modification made to source code 20.00% of 5 reviewers that rated this feature as important or highly important Negotiate best prices and choose the right vendor for various purchases 0% of 0 reviewers... Manage special order requested by a customer 0% of 0 reviewers... An agreement that's only valid if signed by all involved parties, sealed, and delivered 0% of 0 reviewers... Track the amount of money spent on a certain product or with a certain supplier 0% of 0 reviewers... Track the status over time for a request, process, asset, or transaction 54.55% of 11 reviewers that rated this feature as important or highly important Process of managing customer subscription lifecycle for a recurring service or a product 0% of 0 reviewers... Manage the subscription plans of all active members 0% of 0 reviewers... Manage all supplier data and operations 50.00% of 2 reviewers that rated this feature as important or highly important Manage the planning and execution of supply chain activities 100.00% of 13 reviewers that rated this feature as important or highly important Allow customers/users to submit support queries and service requests 66.67% of 9 reviewers that rated this feature as important or highly important Track the status of support tickets/escalations as they move through the service queue 0% of 0 reviewers... Create and manage surveys 0% of 0 reviewers... Gauge satisfaction and receive information for improvement and success 0% of 0 reviewers... Attach digital tags to documents and assets for identification, search, or monitoring purposes 0% of 0 reviewers... Create, manage and track all task activities and progression 60.26% of 151 reviewers that rated this feature as important or highly important Track the status and progress of tasks 26.32% of 19 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks 42.86% of 21 reviewers that rated this feature as important or highly important Calculate tax and make deductions on gross income from sources like wages, investments or self-employment 44.44% of 9 reviewers that rated this feature as important or highly important Implementation of various strategies to manage tax obligations via planning and maintaining compliance 75.00% of 4 reviewers that rated this feature as important or highly important Allow multiple team members to edit and work on the same document 0% of 0 reviewers... Oversee technicians and track their assigned work orders 0% of 0 reviewers... Create, save, and re-purpose templates for emails, forms, etc. 0% of 0 reviewers... Sample files or documents that could be customized as needed or used as is 37.50% of 8 reviewers that rated this feature as important or highly important Organize customer data and accounts by user or geography 0.00% of 1 reviewers that rated this feature as important or highly important Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 81.82% of 11 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy 66.67% of 9 reviewers that rated this feature as important or highly important Log and record hours worked and costs spent to assist in billing and invoicing 72.00% of 25 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task 0% of 0 reviewers... Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch 0% of 0 reviewers... Track employee/learner's progression through training programs 0.00% of 1 reviewers that rated this feature as important or highly important Manage, record and track all business exchanges in form of money and its related interactions in the system 0% of 0 reviewers... Organize and track the physical movement of goods from one location to another 0% of 0 reviewers... Track and interpret metrics on the usage of company resources 0.00% of 1 reviewers that rated this feature as important or highly important Request, track, and manage time off requests and vacation time 75.00% of 8 reviewers that rated this feature as important or highly important Assign separate valuations to each lot or serial number for precise cost tracking. 0 reviewers rated this feature Real-time vehicle tracking for monitoring location, route, speed, etc. 0% of 0 reviewers... Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 50.00% of 2 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions 60.00% of 5 reviewers that rated this feature as important or highly important Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history 0% of 0 reviewers... Track visitors and purpose of visits 0% of 0 reviewers... Graphical representation of data or processes 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track operations and inventory within warehouses 107.41% of 27 reviewers that rated this feature as important or highly important Development of applications that are delivered over the internet through a browser 0% of 0 reviewers... SaaS, web-based, online deployment 0.00% of 1 reviewers that rated this feature as important or highly important Connect Odoo to external systems and trigger real-time actions across platforms. 0 reviewers rated this feature Track and analyze information regarding website visitors 0% of 0 reviewers... Seamlessly integrates with 3rd party websites 44.44% of 9 reviewers that rated this feature as important or highly important Build and maintain websites using drag-and-drop tools. Connect eCommerce and CRM modules for a unified online presence that supports sales and customer engagement. 44 reviewers rated this feature Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain 0% of 0 reviewers... Create a new work order 50.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders 33.33% of 6 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 66.67% of 39 reviewers that rated this feature as important or highly important What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface 44.44% of 9 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Molly Burke Odoo’s top-rated features help teams centralize client data, automate financial workflows, and unify project and website management. This saves time and reduces errors, making it easier to scale operations without juggling multiple tools. Features 4.2 (1,271) 4.2 Based on 1,271 reviews ## Pricing Value for money 4.1 (1158) Odoo’s entry plan starts at $31.10 per user, per month, billed monthly, or $24.90 when billed annually. This is well below the $150 per user, per month median small and midsized business (SMB) spend for inventory management tools. Pricing scales with the number of users and apps selected, so you can predict your pricing as your company grows. Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/135618/Odoo/pricing/) Standard $31.10 Per User,Per Month It includes: - All apps - Odoo Online Custom $61.00 Per User,Per Month It includes: - All apps - Odoo Studio - Multi-Company - External API Value for money 4.1 (1,158) 4.1 Based on 1,158 reviews ## Integrations It connects with a wide range of business tools across accounting, eCommerce, HR, and supply chain. These integrations include a mix of native apps and third-party connectors, supporting end-to-end workflows from inventory to invoicing. Popular integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Molly Burke Senior Content Analyst Connecting Odoo with your finance, sales, or logistics systems will help reduce manual entry, speed up order processing, and give your operations team a clearer view of stock and fulfillment. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (1148) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (1,148) 3.9 Based on 1,148 reviews ## User reviews Overall rating 4.2 Based on 1,291 reviews Filter by rating 5(690) 4(385) 3(100) 2(34) 1(82) Mentioned topic Sorted by most recent DG Damian G. CTO Computer Software ### "Pierogi with chesee" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 27, 2026 Pros I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place. Also have no issues so far with customer service. Cons Some of the more advanced modules feel a bit basic compared to dedicated tools. Also customization can get pricey when you need something outside the standard setup. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Nataliia T. Buiness Development Manager Information Technology and Services ### "Simple, good for small organisations, but has limited funtionality" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 March 19, 2026 Generally it was easy to use, but often we were lacking functionality, when it was coming to structuring the data or when we wanted to have more advanced functions. Pros Odoo is mostly really easy to use, since most of the functions are simple and straight away. No need to long customizing, which makes it a good deal for small to medium organisations. Cons If you need some advanced funtionality Odoo is not the best solution. For large organisations, where you need to work with big amount of data, it makes difficult to clasfy, filter you information on a precise way. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reasons for choosing Odoo We thought this product would be better for it's prrice. But it won't the case Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Manuel G. Manager and Software Architect Computer Software ### "Wonderful ERP for small and big businesses, great CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 7, 2026 I have been involved with this ERP for more than 5 years and use it daily in my business and with my customers. Pros Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world. Cons Some versions have big structure changes and do not always keep compatibility with custom modules written for older versions. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) More options, more tools, more modules, better and customizable modules, etc. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [Alegra](https://www.capterra.com/p/196363/Alegra-ERP/) Reasons for choosing Odoo Because the option to customize it in my way and many more modules are available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Analyst Apparel & Fashion ### "Flexible All-in-One Business Management Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Overall a powerful all-in-one ERP. Helps manage sales, contacts, and finances together. Slight learning curve, but very capable once set up. Pros Very flexible business platform. Many modules in one place—CRM, invoicing, sales. Easy to scale as business grows. Good customization. Cons Setup can take time. Some modules feel complex for new users. Occasional performance issues with larger data or many apps enabled. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Ryan P. Lead Designer Design ### "Consolidate into this puppy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2026 Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl. Pros Odoo’s biggest strength is its modular design...you can pick and choose what apps you need (CRM, inventory, accounting, project management, e-commerce, HR, etc.) and grow by adding more later. Cons What I like least is that while modular pricing seems flexible, costs can escalate quickly if you unlock many features or add a lot of users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User System Admin Hospital & Health Care ### "Unleash your growth potential with Odoo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 24, 2026 Pros It is an all-in-one suite that eliminates the need for multiple, disconnected software systems by centralising functions like CRM, sales, and accounting. Cons Setting up and configuring the system correctly can be difficult and time-consuming, often requiring technical expertise or external consultants. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Yatra P. Omni Associate Retail ### "Odoo - Flexible and easy way to manage any Business. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 Overall, Odoo is a really great app. It is very easy to learn and use. Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time. It's been around 4 months i have been using Odoo and i love it. From sales and invoicing to task management everything is at one place. Pricing goes up as we app more features and apps however it is worth to use it. Pros The best thing about Odoo is that it is all in one integration. It manages sales, CRM, inventory, HR, accounting and projects. Odoo also automates many stuffs such as invoicing, workflow approvals and follow ups which saves a lot of time. It is also very easy to use and has features for customization. It is a good value for the money. Cons Customer support feels bit slow with lower price subscriptions. With Higher plans subscription the customer service is feaster somehow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director Information Technology and Services ### "Don't waste your time with Odoo..." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 8, 2026 Don't waste your time with Odoo... most people who recommend it are being paid a referral fee... the support is extremely slow and almost non-existent in my experience and the services are slow and difficult to learn... I have wasted hundreds on dollars on Odoo and hope you don't make the same mistake. Pros Nothing... difficult to use and terrible support!!!! I have been building websites since 1998 and trying to work out how Odoo works is so difficult... in my opinion they make it so difficult so you have to hire someone to use it. Cons The software is difficult to work out and use, documentation is poor... it is expensive once you start adding things on and support is terrible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Maeva K. Dirigeante Hospitality ### "Outil trop complexe pour une TPE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 26, 2026 Nous avons testé Odoo pour centraliser la gestion de plusieurs gîtes et d’un domaine événementiel. Malgré ses nombreuses fonctionnalités, la solution s’est révélée peu adaptée à une TPE. La migration depuis Airtable est très lourde et entièrement manuelle. La personnalisation via Studio reste limitée pour des besoins pourtant simples, notamment pour la relation client et les automatisations. Le module Rental n’est pas conçu pour la location d’hébergements ou la privatisation de lieux, ce qui impose des développements complémentaires. Odoo est un ERP puissant, pensé pour des PME disposant de ressources dédiées. Pour une petite structure, la complexité, le besoin de code et le manque de simplicité rendent l’outil difficile à exploiter. Le support et l’accompagnement n’ont pas été à la hauteur des attentes, malgré un engagement sur la durée. Pros Odoo semble particulièrement adapté aux PME structurées ayant des processus bien définis et des ressources internes dédiés pour le paramétrage ou un budget conséquent pour un consultant. Cons La solution est complexe à mettre en place pour une petite structure. La migration des données est lourde et peu guidée, la personnalisation via Studio reste limitée pour des besoins pourtant simples, et certaines fonctionnalités nécessitent du code ou l’intervention de consultants. Le module Rental n’est pas adapté à la location d’hébergements. Enfin, l’accompagnement et le support ne sont pas à la hauteur de ce qui est annoncé, ce qui rend l’outil difficile à exploiter de manière autonome pour une TPE. Pas de support fonctionnel. Alternatives considered [Smoobu](https://www.capterra.com/p/160106/Smoobu/) [Abby](https://www.capterra.com/p/268623/Abby/) [HENRI](https://www.capterra.com/p/208433/HENRI/) [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reasons for choosing Odoo Je pensais qu'Odoo serait plus simple et adaptée à mon activité. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Manager - Digital Consulting Information Technology and Services ### "Very easy to learn, easy to use enterprise ERP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 19, 2026 It's good tool for ERM, keeping finance, sales, CRM, HR, etc - all your data in one place. Community edition is free and open-source, so great to get a hands-on and explore. Pros Odoo helps us streamline functions, centralize data and run business smoothly at a cheap price. It's customizable, apt for small businesses and has easy to use UI. Cons It's quite flexible but it's not easy to customize. You may need to work with certified partners for successful use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135618/Odoo/reviews/) ## FAQs Odoo is a suite of business applications that helps companies manage inventory, sales, accounting, CRM, and more from a single platform. Its modular design lets you add features as your business grows, supporting automation and integration across core business functions. A key disadvantage of Odoo is that updates and upgrades can introduce bugs or require technical expertise, according to user reviews. Some teams also report slower support response times and challenges with documentation, especially when setting up more advanced features. Odoo’s popularity comes from its open-source model, flexible customization, and broad range of modules for business management. Many small businesses choose Odoo for its affordable pricing, ability to scale with growth, and integration options that support diverse industry needs. Odoo offers a free plan for a single app with unlimited users, but most businesses will need multiple modules, which require a paid subscription. Paid plans start at $31.10 per user, per month, with discounts for annual billing and additional costs for extra apps or features. Odoo is used by small and midsized businesses in industries such as IT, retail, and professional services. Most companies using Odoo have fewer than 100 employees, but the platform also supports larger organizations with more complex requirements. Odoo provides standard security features such as user access controls, encrypted data storage, and regular security updates. However, some reviewers note concerns about data security and recommend evaluating your company’s compliance needs before implementation. Odoo’s competitors include other business management and inventory platforms like NetSuite, Zoho, SAP Business One, and Microsoft Dynamics 365. Each offers a different mix of features, pricing, and customization, so it’s important to compare options based on your business needs. Odoo is best for small and midsized businesses seeking an affordable, customizable platform to manage inventory, sales, and accounting. Teams with technical resources or a need for modular growth will benefit most from Odoo’s flexible approach and wide range of integrations. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Odoo’s own online content in July 2025, including the product's website and its social media channels. ## Related reading ### [5 Key Inventory Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-inventory-management-software-features/) Published April 11, 2023 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) ### [5 Top-Rated Inventory Management Software for Small Businesses](https://www.capterra.com/resources/top-small-business-inventory-management-software/) Published March 10, 2023 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) ### [Category Compare: Inventory Management Software vs. Warehouse Management Software](https://www.capterra.com/resources/inventory-management-vs-warehouse-management/) Published August 18, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Popular comparisons [QuickBooks Online vs Odoo](https://www.capterra.com/compare/135618-190778/Odoo-vs-QuickBooks-Online) [QuickBooks Enterprise vs Odoo](https://www.capterra.com/compare/135618-174984/Odoo-vs-QuickBooks-Enterprise) [NetSuite vs Odoo](https://www.capterra.com/compare/135618-135757/Odoo-vs-NetSuite) [Xero vs Odoo](https://www.capterra.com/compare/120109-135618/Xero-vs-Odoo) [QuickBooks Desktop vs Odoo](https://www.capterra.com/compare/135618-212058/Odoo-vs-QuickBooks-Desktop-Pro) [Acumatica Cloud ERP vs Odoo](https://www.capterra.com/compare/96371-135618/Acumatica-Cloud-ERP-vs-Odoo) [Sage Intacct vs Odoo](https://www.capterra.com/compare/76-135618/Intacct-vs-Odoo) [QuickBooks Online Advanced vs Odoo](https://www.capterra.com/compare/135618-189398/Odoo-vs-QuickBooks-Online) [SAP Business One vs Odoo](https://www.capterra.com/compare/135618-214667/Odoo-vs-SAP-Business-One) [FreshBooks vs Odoo](https://www.capterra.com/compare/135618-142390/Odoo-vs-FreshBooks) [Wave vs Odoo](https://www.capterra.com/compare/135618-178021/Odoo-vs-Wave-Apps) [Sage Accounting vs Odoo](https://www.capterra.com/compare/135618-168740/Odoo-vs-Sage-One-UK) [Dynamics 365 vs Odoo](https://www.capterra.com/compare/135618-157279/Odoo-vs-Dynamics-365) [Sage 50 Accounting vs Odoo](https://www.capterra.com/compare/135618-174753/Odoo-vs-Sage-50cloud) [Sage 100 vs Odoo](https://www.capterra.com/compare/135618-227232/Odoo-vs-Sage-100cloud) [Striven vs Odoo](https://www.capterra.com/compare/134106-135618/Striven-vs-Odoo) [TallyPrime vs Odoo](https://www.capterra.com/compare/127762-135618/Tally-ERP-9-vs-Odoo) [Sage X3 vs Odoo](https://www.capterra.com/compare/135618-213927/Odoo-vs-Sage-X3) [Quickbase vs Odoo](https://www.capterra.com/compare/135618-157262/Odoo-vs-QuickBase)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)