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Schools, Hospitals, Retirement Homes, Nursing Homes, Fairs & Festivals, Boys & Girls clubs, Summer Camps
ROLLER offers software for attractions & leisure venues like family entertainment centers (FEC), trampoline parks, amusement and theme parks, water parks, museums, zoos, playcenters, and more.
The customer service reps are friendly and responsive. It runs an automatic background check on everyone that scans into the building which is a great security feature.
Everyone scans the magnetic strip on their license instead of the bar code, so we waste a LOT of time fixing it and explaining to people that they scanned the wrong thing.
I love that once I got all students into the system,which was very simple, they can come in and sign in or out with ease.
Sometimes a user will use the back button and it will log out, then I have to assist in re-logging in and it is sometimes a inconvenience.
The speed at which a background check can be done and the small cost has been a huge benefit for us. We have been using the system for 9 years now and I always recommend it.
A limited piece of software that needs updating.
Anytime I need assistance I have had GREAT customer support that is very willing and able to help me out step by step.
Students are somewhat confused the first time using the system, but once they get used to it, they become very quick at using it.
A big Feature Range which can handle every venue Business. The Support ist amazing i really Love the contact to the Support they do an amazing Job.
Reporting system is basic and conflicting at times. Despite having a page for building reports, this does not work.
I love roller as I can add our own graphics and text to advertise our products. I love the ease of sending passes.
This product is very expensive and we couldn't integrate with roller pay which was only found at last minute.
Overall I am happy with our move to Roller as the point of sale is much more user friendly. The Venue Manager view is great for booking our larger groups and events.
Since we are a trampoline park we sell time by the half hour and due to COVID we have a restriction on capacity.
We have found the functionality, ease of programming and cost comparison outstanding.
Very little I don't like as they are always on the other end of a phone call for advice.
KeepnTrack
Top FeaturesROLLER
KeepnTrack
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ROLLER
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