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PALMS vs ShipMonk: Which is a better fit?

Updated on February 9th, 2025
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    PALMS logo

    PALMS

    PROFILE
    ShipMonk logo

    ShipMonk

    PROFILE
    Summary
    Key features rated by users
    Features selected based on 4,592 reviews from Inventory Management users.
    % Fit
    Missing features
    Feature ratings
    Data Synchronization
    NA
    Inventory Tracking
    NA
    Inventory Control
    NA
    Real-Time Data
    NA
    Billing & Invoicing
    NA
    % Fit
    Not enough reviews
    Feature ratings
    Data Synchronization
    1.0
    Inventory Tracking
    1.0
    Inventory Control
    3.9
    Real-Time Data
    --
    Billing & Invoicing
    5.0
    User satisfaction
    4.6
    User reviews11
    Ease of use
    4.7
    Functionality
    4.5
    Value for money
    4.6
    Customer support
    4.4
    4.1
    User reviews139
    Ease of use
    4.3
    Functionality
    4.1
    Value for money
    3.9
    Customer support
    4.1
    Price starts from
    One-time payment
    Free version
    Free trial
    --
    Not provided by vendor
    Free version
    Free trial
    Best for

    Distributions Companies, Logistics Service Providers, FMCG, 3PL Companies

    ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321

    User reviews
    pros & cons
    Not enough reviews
    View Reviews
    Chelsea C
    Owner

    I am grateful to have [sensitive content hidden] as our Happiness Engineer. His dedication to excellence reflects positively on Shipmonk, and I couldn't be happier with the service he provides.

    Andrey A
    CEO

    Packages being lost regularly. Don't refund the shipping/handling cost for the lost packages.

    Verified reviewer
    Digital marketing intern

    The thing that I like the most about ShipMonk is the ability to connect to many fulfillment companies and find the one that has the best price to my customer.

    Jacob J
    Co-Founder

    This is a complete SCAM. This mistake happened to have cost us over $15,000, and shipmonk/Monkprotect refuses to pay on the claims that they made the mistake on(which they have admitted too).

    Paul P
    COO

    I love the customer support. ShipMonk calls their customer reps, "Happiness Engineers." These Happiness Engineers are knowledgeable, on-site, courteous and always reachable.

    reviewer-2-1
    Yuli Y
    CEO

    And as with every bad company, LEAVING and STOPPING the relationship has been a very long, tedius and PAINFUL experience.

    Brian B
    Founder / CEO

    I can say the genuine care, personal level of detail, and friendly assistance he provided is one of the main reasons I would recommend Shipmonk to anyone. Just like the old adage; you cant buy trust.

    reviewer-3-1
    Yuli Y
    CEO

    Every single part of the cycle has been horrendus, horrible, tiring and filled with mistakes from ShipMonk's end.

    1 / 4
    View Reviews
    Video reviews
    No video reviews yet
    No video reviews yet
    User interface
    No videos provided by vendor
    No videos provided by vendor
    127823
    5 screenshots
    153768
    5 screenshots
    Do these products fit your needs?

    Prioritize real-user-identified key features according to your needs to find your best fit.

    Logo Img
    --%
    Logo Img
    --%
    Activity Dashboard
    207
    Important
    Alerts/Notifications
    388
    Important

    PALMS

    9/45
    • Activity Dashboard
    • Alerts/Notifications
    • API
    • Backup and Recovery
    • Barcode/Ticket Scanning
    • Billing & Invoicing
    • Budget Tracking
    • Catalog Management
    • Collaboration Tools
    • Cost Tracking
    • Customer Database
    • Customizable Reports
    • Data Import/Export
    • Data Synchronization
    • eCommerce Management
    • Inventory Auditing
    • Inventory Control
    • Inventory Tracking
    • IoT Integration
    • Manufacturing Inventory Management
    • Mobile Access
    • Multi-Channel Management
    • Multi-Currency
    • Point of Sale (POS)
    • Product Identification
    • Purchase Order Management
    • Real-Time Data
    • Reorder Management
    • Reporting/Analytics
    • Retail Inventory Management
    • Sales Reports
    • Search/Filter
    • Status Tracking
    • Third-Party Integrations
    • User Management
    • Vendor Managed Inventory
    • Forecasting
    • Inventory Optimization
    • Kitting
    • Multi-Location
    • Order Management
    • Returns Management
    • Shipping Management
    • Supplier Management
    • Warehouse Management
    See All features
    Hide Inventory Management Software Features -

    ShipMonk

    Top Features
    29/45
    Show Inventory Management Software Features +

    PALMS

    --

    ShipMonk

    --

    PALMS
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    ShipMonk
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    PALMS
    • By Technoforte
    • Located in India
    • Founded in 2000
    ShipMonk
    • By ShipMonk
    • Located in United States
    • Founded in 2014
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