Hotel Perfect vs iNPLASS: Which is a better fit?

The integration between Hotel Perfect, Premier Spa and Guest Folio has been very positive and hopefully we will be securing the integration with Res Diary in the not so distant future.

Sometimes it crashes during bookings, i feel this may be more to do with our computers and lack of internet in the area.

The team behind Hotel Perfect are very supportive and will do their best to sort out any problems out, queries, or to just give advice on how best to tackle any changes that you may wish to do.

Can't book online further than one year. When blocking rooms, you can't block more than one room at a time.

Hotel perfect is pretty close to its name perfect. And great customer support system.

When in guest bill, does not switch back to listed bills it switches back to main screen instead. Lack of images on conf emails.

It has grown with my business and I love the Dynamic Pricing module, the software support is also excellent, we do have occasional problems but they are always resolved.

Have to leave a voicemail and then wait for a callback and this often does not happen.

User Friendly and easy accessible to the team members.

Limited customization is only allowed in the application.

Its really good and we are looking forward to work with it for longer period.

The check-in and check-out options. It is hard to check out guests.

A great application assist hotel management to generate analysis and figures about hotel performance.

Khaled K

Cluster Duty Manager acting Front Office Manager

Subscription cost, limited compatibility and technical issues.

Great reporting system to understand the guest/ staff analytics and insights. Incredible guest app experience.