# Compare Sogolytics vs Nicereply 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Sogolytics and Nicereply based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/127957-152920/SoGoSurvey-vs-Nicereply

---

# Sogolytics vs Nicereply Features and Cost Comparison

Last updated June 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SogolyticsNicereply2/4 selected

[Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/)[4.7 (730)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/)

[Nicereply](https://www.capterra.com/p/152920/Nicereply/)[4.7 (283)](https://www.capterra.com/p/152920/Nicereply/reviews/)

[## Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/)[4.7 (730)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [730 reviews](#user-reviews)

Positive

707

Neutral

18

Negative

5

[## Nicereply](https://www.capterra.com/p/152920/Nicereply/)[4.7 (283)](https://www.capterra.com/p/152920/Nicereply/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [283 reviews](#user-reviews)

Positive

278

Neutral

3

Negative

2

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Highest Rated

### Zoho Survey

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* * *

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of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,368 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

4.9

Survey Builder

4.6

Anonymous Feedback

NA

Data Security

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Multiple Question Types

NA

Customizable Questions

4.0

Survey Builder

4.7

Anonymous Feedback

NA

Data Security

NA

User satisfaction

User satisfaction

4.7

User reviews[730](https://www.capterra.com/p/127957/SoGoSurvey/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.7

User satisfaction

4.7

User reviews[283](https://www.capterra.com/p/152920/Nicereply/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$59Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Sogolytics brings measurable impact for individuals, small businesses, large enterprises and consulting firms. Finance, healthcare, schools, and HR teams find Sogolytics particularly useful.

Best for

Companies focused on becoming champions of customer experience. If your company is looking for a platform providing multiple survey distributions, metrics & scales, Nicereply is the right tool for you

## User reviews

Pros & cons

JG

Jalen G.

Scholar

> "Sogolytics stands out for its user-friendly interface, making survey creation and data analysis seamless."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6693892)

KP

Kira P.

Student

> "I don't particularly appreciate that they don't show where and how to post a public post, blog, or forum to get a free..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6475328)

FX

Fran X.

Customer Service

> "It can feel a little busy at first, but once you learn it, it works smoothly and helps you build solid surveys."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___7053043)

AD

Anca D.

owner

> "As a student my income is low and I can only afford to pay month by month"

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#SoftwareAdvice___6670881)

KP

Kira P.

Student

> "I also think it's nice that students have a one-year trial for surveys because it would help with my research."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6475328)

VR

Verified Reviewer

Student

> "Sometime the system can be too slow and unresponsive."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#GetApp___6127020)

RB

Renya B.

Student

> "I was able to use different features to improve my research study."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___7021465)

SS

Sara S.

Co-founder

> "The Basic version doesn't allow for customization."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___3412680)

FX

Fran X.

Customer Service

> "It’s a powerful survey tool, fairly easy to navigate, and great for seeing results clearly."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___7053043)

WY

Waynele Y.

Student

> "Branching/Logic is also not available with the free version."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___3394254)

GL

Gabe L.

Student

> "The library of survey templates is comprehensive."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6583132)

CM

Catarina M.

Master's Student

> "For now as a user of the free package, the only disadvantages identified were the limit of questions and not being able..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2790440)

VRB

Vikas Rai B.

Chief Action Research Officer

> "It is very easy and friendly to build surveys on Sogolytics and the customer service is just EXCELLENT!!!"

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6408962)

KT

Kera T.

Pharmacy Technician

> "I had a lot of issues when trying to submit the survey once it was completed, most of the time the software would close..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2280991)

KS

Kaitlyn S.

college student

> "Conducting a survey for my thesis could not be better!"

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6545046)

JK

Janet K.

Special Education Recruitment Specialist

> "So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2299558)

KP

Kira P.

Student

> "I would use it again in the future for surveys."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6475328)

JB

Jeremy B.

Product Manager

> "The email templates are still limited, so if you use them instead of your native client, you may find them lacking."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2751986)

VR

Verified Reviewer

Student

> "Compare to other online survey tools, Sogolytics provide more options even in its free version."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#GetApp___6127020)

JB

Jonathan B.

Executive Director

> "Some of the formatting of fonts and background could be a little better and easier to manage. But for what we do, it is..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2578269)

Richard S.

Remote Assistant

> "My company has implemented SoGoSurvey for customer and employee feedback, and I have been very impressed with the..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___3640201)

OB

Olaf B.

Student

> "The design of the tool is a bit technical, which makes it a little bit hard to understand the functionalities."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2524182)

VR

Verified Reviewer

Student

> "They also provide free 1 year upgrade to premium for student and NGOs."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#GetApp___6127020)

MW

Michael W.

Communication Specialist

> "The help resources aren't as great as you'd expect compared to some of the other top survey tools on the market."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2490516)

JV

Jaco V.

Student

> "Very user friendly and very nice features to build your survey."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6567500)

TB

Tiziano B.

Country Coordinator

> "In my opinion is missing the information concerning who answered the survey (or I was not able to find it)"

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2527035)

Gilmer S.

Marketing Manager

> "I would definitely recommend this platform to any company that needs sophisticated data science capabilities applied to..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___5035843)

KC

Katie C.

Student

> "Navigating between projects was a little confusing."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2497388)

GC

Garima C.

Student

> "As a student it is very helpful for me and I use it for personal projects."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6190183)

Allison E.

Sales Associate

> "It did have occasional errors in the software."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2265341)

Mayerly G.

bachelor

> "I think what I liked the most was how easy it was for me to collect and analyze customer experience data but also this..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___4844491)

VR

Verified Reviewer

Assistant manager

> "If your not going to use it all the time its expensive."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2304395)

[View Reviews](https://www.capterra.com/p/127957/SoGoSurvey/reviews/)

Renata H.

business administrator

> "the comments received good recognize the good work that is done daily and the bad comments makes it work harder so that all the comments are good and every time we manage to reduce those bad comments..."

[See full review](https://www.capterra.com/p/152920/Nicereply/#Capterra___6398781)

HB

Helen B.

customer support assistant

> "very good but annoying that the weighting for 1's seems to be far greater than the weightings for 5 and 10's, basically means I need 8-9 10's to outweigh only one 1"

[See full review](https://www.capterra.com/p/152920/Nicereply/#Capterra___3591295)

JW

John W.

Renewals Advisor

> "This software allows us to filter the negative ratings which gives us a plan to address those clients and provide better service moving forward."

[See full review](https://www.capterra.com/p/152920/Nicereply/#Capterra___3623721)

HB

Helen B.

customer support assistant

> "I'd like to see my overall average again but this function has been removed"

[See full review](https://www.capterra.com/p/152920/Nicereply/#Capterra___3591295)

[View Reviews](https://www.capterra.com/p/152920/Nicereply/reviews/)

## User interface

[Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/)

4.69 (730)

[Nicereply](https://www.capterra.com/p/152920/Nicereply/)

4.75 (283)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Sogolytics

Top features

34/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/127957/SoGoSurvey/#features)

Nicereply

21/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/152920/Nicereply/#features)

### Recognition

Sogolytics is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Nicereply

### Deployment & support

Sogolytics

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Nicereply

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Sogolytics

-   By Sogolytics
-   Located in United States
-   Founded in 2009

Nicereply

-   By Nicereply
-   Located in Slovakia
-   Founded in 2011

## Popular Comparisons

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4.6

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4.6

Features

4.5

4.7

Ease of Use

4.7

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Contact vendor for pricing

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4.7

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