# Compare Sogolytics vs Jotform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jotform and Sogolytics based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/127957-158456/SoGoSurvey-vs-JotForm-4-0

---

# Jotform vs Sogolytics Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JotformSogolytics2/4 selected

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

[Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/)[4.7 (730)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/)

[## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [2,782 reviews](#user-reviews)

Positive

2,660

Neutral

81

Negative

41

[## Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/)[4.7 (730)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [730 reviews](#user-reviews)

Positive

707

Neutral

18

Negative

5

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 8,721 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Multiple Question Types

4.8

Customizable Questions

4.8

Survey Builder

4.7

Data Security

4.7

Anonymous Feedback

4.8

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

4.9

Survey Builder

4.6

Data Security

NA

Anonymous Feedback

NA

User satisfaction

User satisfaction

4.7

User reviews[2,782](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.5

User satisfaction

4.7

User reviews[730](https://www.capterra.com/p/127957/SoGoSurvey/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

Best for

Sogolytics brings measurable impact for individuals, small businesses, large enterprises and consulting firms. Finance, healthcare, schools, and HR teams find Sogolytics particularly useful.

## User reviews

Pros & cons

VR

Verified Reviewer

CoFounder

> "It works well for businesses, organizations, and individuals who need a reliable way to collect information online. While pricing and some advanced setup options can be a..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218)

Evita G.

Database Manager

> "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire section some of..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593)

NJ

Nicola J.

Coach

> "I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7114490)

PG

Patricia G.

Customer Service Lead

> "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584)

PG

Patricia G.

Customer Service Lead

> "This is a tool that I utilise in order to operate our online feedback forms and check-in surveys which have greatly decreased manual data input in our front desk team."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584)

SR

Sandra R.

Founder

> "It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7006670)

PS

Philipp S.

Member

> "Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7021883)

JM

Joe M.

Owner

> "At first, the form builder terrified me as a non-technical person - but using the tutorials / training videos and FAQ I figured out not only how to build forms but how to..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6816390)

VR

Verified Reviewer

Training and Development Manager

> "Jotform is very good for creating forms to collect donations for a cause, subscriptions, invoices or just general collection of data."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7069956)

RR

Reema R.

Regional Vp

> "Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual "

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107039)

KS

Katherine S.

Law Clerk

> "So far we have been VERY impressed by the chat capabilities of the AI agent as well as it's processing/retention/analysis of the information provided on our website as well..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7023616)

SB

Scarlett B.

Paralegal

> "Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050867)

FJ

Francesca J.

Manager

> "Creating and customizing forms is straightforward, and managing responses is easy and organized. While some advanced features take a little time to figure out, the platform..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328)

PP

Phineas P.

Program Assistant

> "The submission limits and form limits are a little tricky, but the pricing is too high on the paid versions for our purposes."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7078786)

Alisha W.

Chapter President

> "I appreciate the wide variety of templates and widgets available, which allows me to customize forms for different purposes—from simple surveys to complex registration and..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6873847)

VR

Verified Reviewer

CoFounder

> "In some cases, managing notifications, integrations, or conditional logic can feel a bit overwhelming for new users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218)

PS

Pereira S.

Informatics Engineer

> "By centralizing our form creation and data collection in one secure and user-friendly platform, we have eliminated countless hours of manual data entry and follow ups."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708)

AJ

Andrew J.

Analyst

> "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912)

PS

Pereira S.

Informatics Engineer

> "I also love it's wide range of pre built templates and powerful customization options, which help us create forms that perfectly fit our unique project requirements."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708)

AB

Andy B.

Marketing Consultant

> "It can be hard to optimize large or complex forms that are embedded on a website."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7099341)

CM

Colleen M.

Owner and Designer

> "The ability to create custom forms for our clients to complete and submit back to you, great way to assess issues and successes with our business."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6824247)

AC

Amber C.

Administrator

> "However, there are clitches that have happened that has made it that my patients still have to complete paperwork in the clinic."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038448)

EM

Enathi M.

Admin Assistant

> "It can manage your your documents effectively and professionally, it's value for money is amazing and can support their customers with Data collection, mobile support and..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016063)

GO

Goretty O.

Cho

> "Some advanced features are also locked behind paid plans, which may not be affordable for small community-based projects"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066)

Evita G.

Database Manager

> "Jotform connects with integrations with other platforms like, Google Sheets, PayPal, Slack and Zoom. Since the company that I'm working for is a nonprofit, we truly..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593)

ES

Everett S.

Documentation Manager

> "Occasional internet outages can cause syncing issues, which can slow down our process."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234)

ES

Everett S.

Documentation Manager

> "As the Documentation Manager at Pacific Star Enterprises, Jotform has helped us quickly gather and manage customer data for our consumer team of 13."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234)

VR

Verified Reviewer

Document Controller

> "the main concerns about Jotform are the lack of customization options in terms of format, limited export options, and restrictions on form submissions for free plans."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6240072)

FJ

Francesca J.

Manager

> "The drag-and-drop builder makes it simple to add fields, adjust layouts, and set up forms quickly without needing technical skills."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328)

AN

Amir N.

Controller

> "Notice some issues with the broken links for the attachments to the request froms from the various users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842)

JJ

Jakub J.

CEO

> "It’s a powerful and user-friendly tool that helps me collect and manage data efficiently. Despite a few minor drawbacks, it’s one of the best form builders I’ve used."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038456)

VR

Verified Reviewer

Residence Director

> "The pdf editor/email editor is a little cumbersome and not as refined as their form editor."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7106166)

KB

KARI B.

MARKTING and ECOMMERCE MANAGER

> "The platform is incredibly intuitive, I was able to create my first form within minutes, and the customization options allow me to tailor each form to suit my brand and..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000)

Emily N.

Teacher

> "As a teacher, only one form was being used, and the cost to keep that form going would be at least $200 coming out of pocket to get more monthly submissions. If the form was..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#GetApp___6267888)

예찬 권.

Teacher of Information Science

> "Jotform allows even free users to create excellent and stable surveys. And it provides incredible scalability and options, more than anywhere else."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016466)

MS

Mark S.

COO

> "a few limitations on some really obvious stuff: calculations are wonky, it's insane that you can't have a currency field, things that are so incredibly basic on every other..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6764834)

SC

Sekou C.

Computer Scientiste

> "It has enabled us to efficiently collect data and create more customised forms and surveys."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7049833)

AC

Adriana C.

Analyst

> "Another thing that was difficult is that they only allow you to use 100 elements per form."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#SoftwareAdvice___7083794)

AS

Adewale S.

HIO

> "Overall, Jot form has been very intuitive as jt helps myself and the team to catch-up with new ideas and innovate constructively based our clients data and feedback collected."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7094630)

BG

Brock G.

Digital Marketing Manager

> "Sometimes the upload in Jotform does not translate well into new from ,needs one to do some creative work to readjust titles or sections that didn't copy smoothly to it."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017018)

ANDREY V.

CEO

> "The amount of integrations available are great and the forms function without issue and able to push collected information further down the pipeline."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7031450)

FL

Felicia L.

Teacher

> "My account doesnt stay logged in and I have to press log in via google each time."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038706)

DB

Donald B.

Pastor

> "Great support in providing for events, and communication is robust, with seamless integration for all types of clients."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038548)

TW

Todd W.

Co-Owner

> "Once you go above the bottom tier in pricing, it just seems to get a little out of hand for what it is offering vs what other similar programs offer."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7025131)

GB

Gina B.

Emotional Storytelling Photographer

> "I use Jotform for everything from client inquiries and contracts to questionnaires and product orders—and it never lets me down. Whether you are a creative business owner, a..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6812469)

AC

Amber C.

Administrator

> "We are just 2 clinics and the cost of 2 log ins is too high for our budget."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038448)

GO

Goretty O.

Cho

> "The Google Sheets integration has improved accuracy in reporting and saved time during monthly data compilation."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066)

IS

Isabella S.

Hairdresser

> "I don’t love that the standard version has limits or that you can’t duplicate your old form and it automatically generates a new limit."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6794681)

AN

Amir N.

Controller

> "It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842)

NP

Nic P.

Director

> "I can't mention anything I did not like, some of the restriction we have encountered are due to subscription we are on and could be changed if needed."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7083140)

KK

Karatas K.

Koordinatör

> "Its intuitive interface and wide range of customizable templates make form creation smooth and enjoyable."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7030972)

VR

Verified Reviewer

Owner

> "Sometimes the exporting is clunky and either does not export or the exported document does not match the format of the designed form"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017191)

BR

Brian R.

Senior Pastor

> "I use it for app creations, and it's very simple to add elements to the app, and to link the app to external sources, i.e. YouTube and other social links."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7007471)

BB

Bradsen B.

Student

> "Additionally, certain advanced customization options can be a bit confusing at first."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935)

PS

Pereira S.

Informatics Engineer

> "It offers a mobile app that makes it effortless for us to manage forms on the go and access data remotely."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708)

MO

Marina O.

Finance VP

> "The look and feel is a little overwhelming with many tabs and buttons."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7028765)

IL

Isadora L.

Event Planner

> "It allowed me to create professional and efficient forms for my clients in wedding"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7073878)

BB

Bradsen B.

Student

> "One downside is that some features can feel limited unless you upgrade to a paid plan."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935)

Kim W.

Executive Director

> "We are able to customize the forms, easily manage the documents and the data collection is seamless."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876865)

SF

Sarah F.

Photographer

> "I do not agree with this price. While it offers high quality and allows many customizations, its price is too expensive for me"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6779754)

Kim W.

Executive Director

> "We are delighted with the forms, the ease to create new forms, to download the data and to make adjustments to customize."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876865)

TG

Thomas G.

Hospital Chaplain

> "My department did not use it for a long time and I think it was due to the lack of options to customize the form."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6836467)

ES

Everett S.

Documentation Manager

> "It makes follow-ups simpler and allows our small team to serve customers efficiently without missing crucial details."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234)

CO

Carla O.

Manager

> "In a telehealth setting, some of the forms are hard to find and send if the client is not tech savvy"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6820053)

KB

KARI B.

MARKTING and ECOMMERCE MANAGER

> "Overall, JotForm is a powerful, flexible solution for anyone who needs to create professional forms and collect data efficiently, whether you're a business, educator, or..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000)

BP

Bill P.

CEO

> "It is very difficult to make a visually appealing form - the templates are incredibly basic."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7049421)

SS

Shannon S.

Owner

> "Overall, I think Jott form is great for helping you fill out forms and gather information from your clients and it’s super user-friendly."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7040357)

JB

Justin B.

a

> "the more you use it, the more bugs its got, the more things you find out it doesn't do, or you have to pay to use that feature, then you pay and then it doesn't do what it..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6399429)

AN

Amir N.

Controller

> "Jotform are good for the centralized electronically management of various corporate reimbursement forms."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842)

WMB

Wesley M. B.

Digital Communications Director

> "The free edition restricts submissions rapidly, and there’s a price to pay for getting rid of the branding."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6839554)

RP

Ryan P.

Graphic Designer

> "I especially like the dragon drop form builder that made a simple to create forms quickly, even without technical experience."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7067403)

SV

Sharrell V.

Care Coordinator REC Asst

> "I like Jotform for what it can do, as far as capabilities, it does often not function due to syncing issues, which can make things hard as it is part of our onboarding..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6449051)

Cathy L.

Founder, CEO

> "The report generating option is great for quick summaries and it's easy to share the survey through links and website embeds. "

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098712)

RT

Ricki T.

Owner

> "The pricing can get very high which sucks for small business owners"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7059241)

JM

Jaime M.

Regional Sales Manager

> "Has great form generator tools and templates which brings customization closer in terms of fonts, form layouts and design elements."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6629892)

MIL

Mohammed Iyas L.

Career Guidance Counsellor

> "JotForm's pricing plans can be costly for businesses or individuals with limited budgets, especially for advanced features like HIPAA compliance."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6375310)

DM

Destiny M.

Marketing Director

> "It's made things much easier year in and year out by being able to clone forms and not start from scratch each time."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7101528)

OE

OMID E.

COO

> "The only thing that displeased me about Jotform is that I have to pay a large amount more per month just to have one of my employees added to my account rather than giving..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6312035)

CD

Christine D.

Business Development Manager

> "I love my wide options in customizing the design and being apply to build my own app."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7048675)

Osama A.

Software Developer

> "Sometimes the pricing feels bit high for small users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7117714)

[View Reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

FX

Fran X.

Customer Service

> "It can feel a little busy at first, but once you learn it, it works smoothly and helps you build solid surveys."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___7053043)

KP

Kira P.

Student

> "I don't particularly appreciate that they don't show where and how to post a public post, blog, or forum to get a free student..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6475328)

RB

Renya B.

Student

> "I was able to use different features to improve my research study."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___7021465)

AD

Anca D.

owner

> "As a student my income is low and I can only afford to pay month by month"

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#SoftwareAdvice___6670881)

JG

Jalen G.

Scholar

> "Sogolytics stands out for its user-friendly interface, making survey creation and data analysis seamless."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6693892)

VR

Verified Reviewer

Student

> "Sometime the system can be too slow and unresponsive."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#GetApp___6127020)

FX

Fran X.

Customer Service

> "It’s a powerful survey tool, fairly easy to navigate, and great for seeing results clearly."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___7053043)

CM

Catarina M.

Master's Student

> "For now as a user of the free package, the only disadvantages identified were the limit of questions and not being able to..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2790440)

KP

Kira P.

Student

> "I also think it's nice that students have a one-year trial for surveys because it would help with my research."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6475328)

SS

Sara S.

Co-founder

> "The Basic version doesn't allow for customization."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___3412680)

GL

Gabe L.

Student

> "The library of survey templates is comprehensive."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6583132)

WY

Waynele Y.

Student

> "Branching/Logic is also not available with the free version."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___3394254)

VRB

Vikas Rai B.

Chief Action Research Officer

> "It is very easy and friendly to build surveys on Sogolytics and the customer service is just EXCELLENT!!!"

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6408962)

KT

Kera T.

Pharmacy Technician

> "I had a lot of issues when trying to submit the survey once it was completed, most of the time the software would close and not..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2280991)

KS

Kaitlyn S.

college student

> "Conducting a survey for my thesis could not be better!"

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6545046)

JK

Janet K.

Special Education Recruitment Specialist

> "So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2299558)

Mayerly G.

bachelor

> "I think what I liked the most was how easy it was for me to collect and analyze customer experience data but also this platform..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___4844491)

JB

Jeremy B.

Product Manager

> "The email templates are still limited, so if you use them instead of your native client, you may find them lacking."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2751986)

KP

Kira P.

Student

> "I would use it again in the future for surveys."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___6475328)

JB

Jonathan B.

Executive Director

> "Some of the formatting of fonts and background could be a little better and easier to manage. But for what we do, it is not..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2578269)

KS

Kendell S.

Pantry Coordinator

> "SoGoSurvey is a comprehensive program that allows you to record and reconfigure important statistics related to your workplace..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___3462886)

OB

Olaf B.

Student

> "The design of the tool is a bit technical, which makes it a little bit hard to understand the functionalities."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2524182)

VR

Verified Reviewer

Student

> "Compare to other online survey tools, Sogolytics provide more options even in its free version."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#GetApp___6127020)

SS

Shakirah S.

Student

> "I find it difficult to change the numbering of my questions to meet my requirement. Or perhaps I did not explore enough."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2102335)

MD

Michael D.

Director

> "We wanted to collect a range of information, including: their experience with the program, suggestions for improvement; sharing..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___3488840)

MW

Michael W.

Communication Specialist

> "The help resources aren't as great as you'd expect compared to some of the other top survey tools on the market."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2490516)

Richard S.

Remote Assistant

> "My company has implemented SoGoSurvey for customer and employee feedback, and I have been very impressed with the analytics and..."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___3640201)

TB

Tiziano B.

Country Coordinator

> "In my opinion is missing the information concerning who answered the survey (or I was not able to find it)"

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2527035)

VR

Verified Reviewer

Student

> "They also provide free 1 year upgrade to premium for student and NGOs."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#GetApp___6127020)

KC

Katie C.

Student

> "Navigating between projects was a little confusing."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2497388)

Mayerly G.

bachelor

> "I was able to see a difference in the efficiency and quality of my customer experience analytics data."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___4844491)

Allison E.

Sales Associate

> "It did have occasional errors in the software."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2265341)

AH

Abdelbaset H.

Graduate Student

> "They also accommodated my needs while collecting data for me dissertation."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___4721417)

VR

Verified Reviewer

Assistant manager

> "If your not going to use it all the time its expensive."

[See full review](https://www.capterra.com/p/127957/SoGoSurvey/#Capterra___2304395)

[View Reviews](https://www.capterra.com/p/127957/SoGoSurvey/reviews/)

## User interface

4.67 (2,782)

4.69 (730)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Jotform

Top features

38/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/158456/JotForm-4-0/#features)

Sogolytics

34/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/127957/SoGoSurvey/#features)

### Recognition

No recognitions have been awarded to Jotform

No recognitions have been awarded to Sogolytics

### Deployment & support

Jotform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Sogolytics

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jotform

-   By Jotform
-   Located in United States
-   Founded in 2006

Sogolytics

-   By Sogolytics
-   Located in United States
-   Founded in 2009

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